I came to Precision Flooring for LVP after I had a misunderstanding with a contractor about the…read morecolor of my flooring. Nash greeted us and was very helpful and friendly. There was only one option in the store for the color I was looking for, but it was from a reputable company and had a 50-year warranty! Wow! I was impressed! We made an appointment with John (the owner) who came out within a couple of days and was on time. John was very professional and easy to work with. He provided an offer immediately and we told him we wanted to move forward. We provided the deposit and John ordered the LVP. We were leaving on vacation for a week and by the time we got back, it was another week before installation. It was perfect timing as we needed to remove furniture so they could work. We left the larger furniture in each room and the installers move them around as they installed the floor. On installation day, the crew showed up on time and ready to work! They were professional and hard working! They were also courteous and respectful. They did the floating floor over the existing tile and added wood where there was carpet. They explained how the glue would need to dry before we could walk on it, which was very helpful. After the 3rd day, the floors were done and they started on the baseboard and door casings. Jason worked hard to complete all the work, clean up after the install, and the entire project was done in one week. I am so impressed with this crew and Precison's communication with us. I would highly recommend using them and will definitely work with them in the future, if the need arises. Thank you John, Nash, Jason, Ryan, and crew for all your hard work! I am very grateful for all of you!

Subject: Exceptional Flooring Installation Experience with Precision Flooring…read more I am writing to share our outstanding experience with Precision Flooring, owned by John. Our flooring installation, managed by contractors Edgar and Adrian, was exemplary and one of the best interactions we've had with a contractor and flooring company. We suffered water damage in our master bedroom and decided to replace the flooring in all our bedrooms, including the master bathroom and closet. Unfortunately, the original flooring, installed by the home builders, was discontinued, making it challenging to find a match. Initially, we approached Home Depot, which turned out to be stressful and costly. They required full upfront payment for the flooring and installation, plus hidden fees that significantly increased the estimate. Our experience transformed when we found Precision Flooring. John and his team, including Nash, provided a seamless and pleasant process. At their store, we explored hundreds of samples, taking several home to find the best match. Unlike Home Depot, Precision Flooring required only a 50% deposit, as per California laws. John, the owner, was transparent and straightforward, while Nash made the selection process enjoyable. They were patient, never making us feel rushed despite the time it took to make a decision. John promptly measured our house the day after our store visit, and the flooring installation wait time was only a few weeks, depending on stock availability. Working with Edgar and Adrian was remarkable. They exemplified professionalism and skill, setting high standards for the industry. Their dedication and craftsmanship were evident throughout the project. We are grateful for the excellent customer service, responsiveness, and high-quality work provided by Precision Flooring and its contractors. To future customers, we recommend taking care of your installers. During our project, Edgar and Adrian worked diligently, even on the hottest days. Offering them a shady area, air conditioning, cold drinks, and a tip goes a long way in showing appreciation for their hard work. Precision Flooring also provides military, law enforcement and first responder discounts. They will also price match if you bring in an estimate from another contractor.

OP flooring came out and gave me an estimate the same day. I was in a bind due to a slab leak. They…read morewere extremely helpful and gave me a very fair price. They were finished within the week. The owners are very honest and kind people. The floors turned out beautiful.

OP Flooring was amazing to work with - super responsive, genuinely kind people who clearly care…read moreabout their customers. The quality of their work is top-notch, and I'm sitting in my home now loving the final result. Highly recommend!

My parents originally scheduled a carpet installation with Empire Carpet and had an install date…read moreconfirmed. Empire even called the day before to confirm, only to call again on the day of installation and say the carpet was on backorder. This happened three separate times. After the third time, my parents had enough, so I suggested they call Flatout Flooring. (I had also recommended them to my grandparents a few years ago.) From start to finish, Flatout Flooring was incredibly easy to work with. My parents ended up getting a beautiful high-end carpet with quality padding, and everything was installed exactly as promised on the scheduled date. The installers were professional and pleasant, and the finished product looks phenomenal. The quality is far better than what they were originally planning to get. If you're in the market for new flooring, I definitely recommend giving Flatout Flooring a call. They'll save you a lot of stress, frustration, and headaches.

Amazing service and quality. The guys are polite and nice to…read morework with. The product they put out is top notch and very attentive to detail I will never hire another fluorine company again they are definitely the best

I am very upset with this company because I did not get the padding I was told and promised I would…read moreget! After the job was finished and paid for then they were honest about not using the soft memory foam pad we chose and wanted. They never mentioned they were using a different pad, not on the phone or when we went to the showroom and spoke to them in person. They assured us we would be getting the same memory foam as we had purchased before. I still do not believe that the pad, they chose to put in was a memory pad because it is as hard as a cement floor. It is like walking around in the most uncomfortable and painful shoes and you can never take them off. All I wanted was soft padding and they failed me! There is no way to rip it out and replace it at this point. We rented two storage containers and paid a moving company to take everything out of the house and put it all back. Who is going to pay for that?

We are very happy with Southland Carpet and Flooring! After living in our home for 25 years, it was…read moretime to upgrade and replace our old flooring. The finished product is beyond our original imagination of what it would be! The crews that did the demo of our old flooring and installation of our new luxury vinyl plank and new carpet were exceptionally talented and we couldn't be happier. Rainee, Liz, and Bryce guided us through each step of the process and made the project as simple as possible. We highly recommend Southland Carpet and Flooring to anyone who is looking for good quality flooring, expert knowledge and craftsmanship, and everything at a fair price. Thank you all very much at Southland Carpet and Flooring for your service and making our home look beautiful! We truly appreciate you and the service you offer!

The adhesive use has given way in several areas on my floors. Don't use them. I compared pricing on…read moreseveral Flooring companies and theirs were the lowest. Being the lowest isn't the always the best deciding factor.

Went in for an estimate and came out with a scheduled plan for practically the entire house…read more Everyone was so helpful and knowledgeable on the floor. And pricing was great! They took out old carper and busted tile and did a great job at sectioning and covering all the spaces to prevent dust. Hardworking crew for sure. Got it done in less time that expected! Floor came out amazing !

I can't recommend Serrano Family Flooring enough! They truly came in and saved the day for us…read more We originally hired another flooring company that completed the demo and started the installation, but after finishing less than a quarter of the job, they essentially abandoned our project for 14 days. We were left with unfinished floors, poor workmanship, and a huge mess to figure out. That's when Serrano Family Flooring stepped in. They immediately helped me figure out what we needed, assisted me with ordering the additional flooring, and got our project back on track. They completed the installation in a timely manner, and the difference in workmanship was incredible. The entire crew was awesome -- on time, professional, neat and clean, respectful of our home, and true craftsmen. Our new laminate flooring looks absolutely beautiful. And my experience with Serrano went beyond the flooring. Melissa in the store helped me choose gorgeous natural limestone for our bathrooms, and Angel took an inspiration photo I showed him for our fireplace and turned it into a reality. He truly took my vision and created my dream fireplace. The craftsmanship is beautiful. After such a stressful experience with the original flooring company, having Serrano Family Flooring come in and take care of everything was such a relief. They showed up when they said they would, took pride in their work, and made sure everything was done right. I am incredibly grateful to the entire Serrano family and team. I would recommend them without hesitation to anyone looking for beautiful craftsmanship, professionalism, reliability, and a company that genuinely cares about its customers. Five stars doesn't feel like enough!

We were introduced to Angel Serrano and family through my decorator. From beginning to end the…read moreexperience was exceptional. Everyone was so professional and lovely to work with. The product for our flooring that was suggested is SO perfect I cant find the words. The wood is perfect and so beautiful. We had our entire downstairs remodeled with new flooring, kitchen and powder room. Serrano Family flooring did all of the flooring, wood and tile, counter tops and tile backsplash. It is all Flawless! They are the very Best.

I've used Shane and his crew time and time again and can confidently say he is my go to flooring…read moreprofessional. As a real estate agent, my reputation is everything, and I don't refer contractors to my personal clients, friends, or family unless I truly trust their work. He has earned that trust 100%. He recently did the flooring in our own home, and the results were incredible. The craftsmanship, attention to detail, cleanliness, and communication throughout the process were all top notch. He showed up when he said he would, stayed on schedule, and delivered exactly what he promised. It's one thing to do a good job it's another to consistently exceed expectations. That's why I continue to refer him without hesitation. If you're looking for someone reliable, skilled, and professional, you won't be disappointed.

Shane Lynn and his team were exceptional! From a customer…read moreservice perspective, he was knowledgeable, honest and the work was completed beautifully! I highly recommend! His team did the demo, haul of our old tile and installation in about 3 days. I also got baseboard samples from Pro Source in Wildomar (where Shane sources the flooring) and the team there spoke so highly of Shane. Thanks Lynn Flooring for an incredible job!

We have been to probably 4 or 5 flooring places and this place was by far the best - customer…read moreservice, pricing, and availability. We redid our entire house, we were able to get the right amount of flooring within 3 days, it was great. Absolute professionals!

I was so lucky to find Rob. He was very professional. He came out the same day I called him to do…read morean estimate. It was fair and I contracted him to do my project. He is truly gifted at his craft. I love, love, love the finished results. Everyone that sees my kitchen are amazed at how custom it looks. I will definitely be recommending him. I even told him he can use we as a referral. Great workmanship, quality and fair pricing what more can you ask for? I wish I could figure out how to add pictures. Because a picture says a thousand words.