We drove an hour to visit here yesterday and it wasn't open even though it says open everyday. We…read moreleft and came back a little while later but they still were not open. There's no signage or social media post about it either. There were other customers waiting around as well but everyone gave up after 30 minutes when no one came. Very unprofessional.

Very kind staff! Gave me a free keychain boba plush after getting a drink!…read more Place has lots of games and figurines too choose from!

This place is really cool. They've got a great selection for both western comics and Japanese…read morefigures. Figures pricing is a bit higher than you'd find online, but that's common for brick and mortar shops. Great atmosphere and the staff is friendly. I picked up some DC Trades and a DC PRIDE collection. Pretty cool.

Strictly regarding the Legos here, the selection is probably the best in. Eugene but the prices are…read moreabout 30% above retail. Well organized.

Great customer service. A big thank you to Mario and the management team for turning an uncertain…read moresituation into a good experience. Good communication on process and procedure, available options and discounts. Thanks again for your assistance.

I am amazed reading all the negative reviews of this location, citing bad customer service. I have…read morenever had a bad experience here. I've been coming in here for years and never had a problem. I really enjoy coming in here, and no trip to Valley River Center is complete without a stop into Game Stop. Employees in here are fantastic. They are always helpful and typically check to see if I need anything as I'm looking around. Sometimes when they are super busy, I'll have to go hunt one down. But obviously when they are busy, I can be patient. So I'll tell them when they are done with whatever they are currently doing for another customer, I have questions, so come find me in the store. Which they have no problem doing. You just need to tell them that you need something, so they are aware. They are always more than willing to help me find whatever I need, answer any questions, which I typically have, especially when I come in here on my own without my husband. The store is tiny, and can easily feel cramped if there are a lot of people in here. They have a big product selection, I love that they sell used games, which are in good condition. I have never had a problem with a used game I've bought here. I know they always ask you if you want to buy a warranty, which is like $3. It isn't a bad deal, but I've never needed it, so I rarely buy it, unless I buy games for my nephew. For a 7 year old, I think the warranty is actually a great idea. They don't carry obscure or old system games. It's mostly for newer consoles, Xbox360, Xbox One, PS4, the newest DS, ect. It's not like you'll find original Game Boy games or anything like that here. If that's what you're looking for, go to a used game store that is local, not a corporate store. I've only bought a warranty on a game once, and it was simply because it was a gift for my 7 year old nephew. Which pretty much means he can destroy it and still return it and have it replaced. They put some sort of sticker or something on the case, and explained it to me. The important thing was I didn't have to worry about a receipt for my sister in-law, if she needed to return it for my nephew, and she could return it in Salem, where she lives. Which isn't a problem. Obviously they have a good return policy, being anything can be returned to any Game Stop store, no matter the location. Which makes buying gifts with the warranty a great thing. I dislike that they answer the phone while they are talking to you, but with only a couple employees, they do have to multi-task. It's annoying, but they are just trying to do business, and will ask the customer on the phone to hold because they are with customers. So it's not like they get distracted by the phone. Will I return? Absolutely! I have never had a problem in the store. Even when they are busy, I never have to wait long to have someone help me, and they are always super friendly and knowledgeable.

My wife and I are visiting from Washington and my cousin suggested that I checkout this shop! I'm…read moretruly happy that I did! The business is very easy to find and access. The employee was very friendly and helpful. In addition, the store had just about any retro game and console that you may be looking for at a reasonable price. I picked up three PlayStation 1 games, one PlayStation 2 game, 1 PlayStation 4 game, and two PlayStation Portable games. I paid $55. I'm very happy with my visit and I hope to return someday! I would recommend this store to all gaming hobbyists. Thanks for reading!

We stopped by to check out the video games, and bought two surging sparks Pokémon trading card…read morebooster packs. Unfortunately they were fake cards, I would not recommend buying cards from this establishment. 12 dollars wasted for fake cards worth 0 dollars :( My recommendation is to go to Walmart or target for real cards. Unfortunate because I wanted to support a small business. Hopefully they didn't know they were fake, and I really hope they don't continue to sell fake product in the future.

I love this place! I love that its still around. After reading other reviews, i am shocked. Never…read morehad an issue eith Mr. Video. In fact I got text saying i owed a few dollars in late fees. Text sounded a little snarky .I responded to him right away and a told him I would come pay the fees the next day- I told him I was terribly sorry for the oversight. I got a response right away saying thank you for my understanding. If you have a late fee - just pay it. It might not be much but if everyone owed a dollar it would add up real.quick.. The organization of the movies is odd to me... BUTT....you can ask an employee to help and they are always willing to. Like I said- I love this place!

This place is amazing. It's also a relic left standing as a reminder of a better time…read more Sure you could stream your movies, videos, and games on services like Netflix or gamefly, but if you're anything like me it's just not the same. I need to see the box. Look at the pictures on the back and really weigh my options. That's why I love this place. I can rent games for all systems. I can rent DVDs and blue rays. I can choose from a physical selection instead of virtual. They have it all and its close to home. Hello instant gratification. The real bonus isn't the selection and gratifaction. It's the prices and customer service. The employees will bend over backwards for the customers. Reserving games and movies to make the customer happy. The prices are so affordable. Rent a game for $4 for 3 days. And for a dollar a day after that you can re rent for two days. This place is amazing. I can only hope that it weathers and stands 20 years from now.

Really nice owner, great amount of new and used games. Love…read morethe atmosphere Totally recommend

Highest quality retro game selection. I've had the hardest time trying to find a good selection of…read moreGameCube games and I was surprised to see such an extensive collection available. The owner also could not have been nicer and more knowledgeable. Couldn't recommend this place enough. 10/10

I love these two and their business. I shop online and collect numerous games and systems. I just…read morelove it. I couldn't even begin the list of great items I have got here. I always try to go to them to support their business and I encourage others to do so also. They have a lot of games, systems and accessories. Their prices are extremely fair. Check them out. They take care of their products and I will definitely be back, again and again. I have no affiliation to them and just love that a game store like this is still available. Thank you guys. Jon

I popped in this past week as I just picked up an N64 and was surprised by the selection. customer…read moreservice was great and prices fair. I'll be visiting more as I look to grow my collection .

This is the best game store in the area. Great selection of miniature wargaming, comic books, and…read moreboard games, as well as role playing game accessories. Large open play area in the back almost always has a space available for you to play in. Best place in town for Marvel Crisis Protocol.

Always friendly and pleasant. Knowledgeable staff, very friendly community. Love to get my games in…read moreon Saturday. Definitely recommend.