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    Epic Beauty Boutique

    3.1 (13 reviews)
    Closed • 12:00 pm - 6:00 PM

    Services - Epic Beauty Boutique

    Applying hair extensions

    Bridal hair services

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    3.1(73 reviews)
    4.4 km•Terra Losa
    •$$

    I went to there for the first time and Rayna did an amazing job. First price is not too cheap but…read moreit worth it!! I didn't decide what kind of eyelashes but she suggested that mix signature and hybrid style. It stayed longer that I expect! I would come back again!!

    Very disappointing experience especially with the way gift cards are handled…read more I am extremely disappointed with this company and, after this experience, I would not recommend purchasing gift cards from them. The gift card promotion was misleading, and when I questioned how it was being handled, the company did not honor what I understood to be advertised. What made the situation even more concerning was the handling of the gift card balances. What is especially concerning is that I had two gift cards that were actually on my account, while another two were gifts that had never even been added to my account. Yet somehow, there were questions surrounding balances and transactions on those cards as well. The whole situation left me with serious concerns about how the gift card balances and transactions were being managed. When I reached out to try to resolve the issue, I expected someone to look into it professionally and work toward a reasonable solution. Instead, the communication turned into an ongoing back-and-forth argument. Rather than trying to understand the customer's concern or find a resolution, the person handling the matter seemed more interested in defending their position and insisting on their own interpretation of the rules. I want to be clear that the staff I have dealt with in person have actually been the best part of this company. They have been friendly, knowledgeable, and helpful. Unfortunately, the experience dealing with the owner or whoever deals with their email communication has been the complete opposite. The lack of customer service, willingness to listen, and professionalism was extremely disappointing. Customers should not have to argue repeatedly to have a company properly investigate a gift card balance or explain unexplained transactions. If a promotion is advertised, customers should be able to rely on those terms, and if there is a misunderstanding, the company should be willing to work with the customer rather than simply dismissing the concern. My advice: be very cautious when purchasing gift cards from this company. Based on my experience, I would not purchase them again. It has completely changed my perception of the business, which is unfortunate because the staff themselves have been wonderful.

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    Epic Beauty Boutique - hair - Updated October 2026

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