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    Enterprise Rent-A-Car

    3.1 (73 reviews)
    Closed 8:00 am - 6:00 pm

    Enterprise Rent-A-Car Photos

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    Adriana K.

    Friendly staff & quick service- helps to call ahead. My car has seen better days and while it's still been getting me around locally, I don't trust it for anywhere that's more than 50 miles away. Sucks when you like to travel and there's so many cool places to go. So... rental car! I've been to my fair share of rental car places in the area. I used to go to Avis, but their recent policy change sent me to Enterprise. As far as Enterprise goes, this was a new location (for me) and the best experience I had with them. Usually, I try to reserve rentals at least a couple days in advance - but this was a last minute trip - so here I was multitasking at the mall trying to find a car that was available NOW. After calling about 5 Enterprise locations in the area, I finally found one with a car for me to rent - plus the guy on the phone seemed really funny and nice. I told him I was on my way and found the place really close to me - just north of South Pas & the 110fwy on Fair Oaks. If you passed the BBQ place, you just missed it. The guy, Michael, already had my paperwork started and ready to go. It was even a good car- low miles- super comfy- and lots of trunk space! They even double checked the tires for me to make sure I was good to go for my long trip. I was in the rental and out the gate within minutes. When I came back to return the car, everything was super easy & really quick. Once again, the people there were exceptionally friendly and helpful. I feel bad that the previous reviewer had such a poor experience, but perhaps they had time since then to work out the kinks. The only thing I didn't like was that they close at noon on Saturdays and aren't open on Sundays - so, if you want a car for just a Saturday, you'll get stuck with it all weekend. Adds up. I will definately be back though. Enterprise, thanks for saving my trip and even putting up with my dusty car in your parking lot overnight.

    Why do I have to carry this around all day? Annoying

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    14 years ago

    Rented a ar from them last month while car being repaired. Friendly service but car smelled of cigarettes and didn't run smoothly.

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    Shek the manager went over and above from there to get the car I wanted with little wait time.

    Mentioned in 3 reviews

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    Budget Rent A Car

    Budget Rent A Car

    2.7(79 reviews)
    0.5 mi

    I had a awesome time here, The staff has surpassed my exceptions of customer service. The moment i…read morewalked in , i was welcome with a warm smile, the girl there was very helpful. if your looking for good prices, and honest business, please come to this one ! YOU will not regret it ! see you guys soon !! 5 STAR place. They will be straight up with you and help you in anyway you need. good business with good staff, what more can you ask for really?

    I have gone to this Budget/Avis location multiple times in the past year. I do not have a car and…read morewould rather rent one for a day or two to run errands, instead of over-paying for ubers. last month, I rented a car for 3 weeks in June to take my kids on summer activities. I had planned to go on yelp to give them a positive review. But then, I saw on my bank app that I was being charged $250 for damaging the car. The damage? "excessive dirt." I have SEVERAL l issues with this: 1st, I received no notification from Budget/Avis about this. I coincidentally saw the charge pending on my bank app. 2nd, I had rented a car for 3 weeks. You'd think they would keep that in mind and just spend an extra 5 - 10 min vacuuming the car. 3rd, I called the national customer service line, where they immediately offered to refund me $150 of the fine because THEY knew it was too much money. 4th, when the local branch opened and I called them to ask for the paperwork, they didn't even include the damage report. 5th, the next day Budget/Avis charged me the $250 AND put an additional $400 on hold, so my bank accounts been in the read for the past 3 days! 6th, they would've gotten $250 more from me anyway, from me renting a car to errands 1x or 2x a month. I like being a loyal customer. But I'm not going to be loyal to a company that treats me like this. This is the last dime they'll get to me.

    Photos
    Budget Rent A Car
    Budget Rent A Car - Inside

    Inside

    Budget Rent A Car - Chalk on the seats

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    Chalk on the seats

    SIXT Rent A Car - Sixt Pasadena on Colorado are scamming people. Dont rent from them. They have done this to many people read the google reviews and reddit.

    SIXT Rent A Car

    1.6(14 reviews)
    1.3 mi

    I hate to be one of those people who don't even go through the door or complete a transaction and…read moreyet still writes a review, but in this instance, I was deterred from going through the door, because despite my having made a reservation and a confirmation for a rental car, i was later called and told that not only was the car that i had requested unavailable, but that there were no cars available, and that none were "clean", which i guess means they had been returned but not yet cleaned out and ready to go out, but I didn't even get a "come back in 30 minutes". just a "we have no cars. sorry. fortunately we will be able to refund you!" which i thought crazy to even mention because why wouldn't i be refunded for a service that i was already charged for for a service that i never received?

    This review is not based on Pasadena's customer service-they are great every time I rent there…read more Great cars, great agents, great location. Easy in, easy out. Very clean. This review is based on the online customer service process when you need help. I rented a Mercedes C Class, drove from LA to Palm Springs and noticed the tire pressure monitor light come on. I put air in the tires-twice-and then decided maybe the tire had a leak and I should have it switched out. I spent an hour trying to reach a live agent-the prerecorded customer service maze is a nightmare. Trying to reach a live person takes FOREVER. In the end I had to drive the car to Palm Springs Airport to do switch it out (the agent there was fantastic) which was fine. Two days after returning the car I got an email from them asking for information as to what happened to the car along with a link to a damage form to fill out. I tried to respond but the link was broken. I emailed the contact that was listed on the error message but got no response. The next day I got a slightly more aggressive email asking me to do the same thing again with the same broken link. Now it's been 30 minutes and I'm STILL TRYING TO REACH A LIVE AGENT TO GIVE THEM WHATEVER INFO THEY NEED. Live chat is also useless. "Connecting you to a live agent" came on the screen 20 minutes ago and still no help. Sixt-please do better with online customer service. Without it you are nothing.

    Photos
    SIXT Rent A Car - The chip discovered after I left their dark parking lot and which they claimed happened during my rental (with time stamp).

    The chip discovered after I left their dark parking lot and which they claimed happened during my rental (with time stamp).

    SIXT Rent A Car - Booked in June.

    Booked in June.

    SIXT Rent A Car - The initial email claiming this happened during my rental.

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    The initial email claiming this happened during my rental.

    Konvoy Tesla Rentals - Rachel Van Dyken using Konvoy Rentals for her movie premier

    Konvoy Tesla Rentals

    4.9(31 reviews)
    1.3 mi

    What a great experience from start to finish, Chris and Richard of Konvoy Rentals were excellent…read morehosts. I booked the Tesla Model 3 last weekend while I was in town for a wedding and loved every minute of it. Renting was quick and easy online and I opted for the local pick-up at their designated pick up spot. Chris was punctual and enthusiastic, he walked me through how to use the car, where to charge up and all the high tech functions. This was my first time ever driving a Tesla so all the new information was overwhelming but once you get behind the wheel it is fairly easy. The Tesla Model 3 was spotless from head to toe - black and wood interior with a pearl white exterior. Beautiful double panoramic roof and a massive center screen that controls everything in the car. The wedding I attended was in Fullerton so the auto-pilot is what stole the show. Funny thing is, on my first drive I actually got temporarily kicked out of auto-pilot because I kept forgetting to let the car know that I was paying attention (you need to squeeze/tap the steering wheel when the tablet flashes blue). Other than that everything went smoothly. Overall it was a great experience, Tesla created a very enjoyable driving experience (even in LA!), and the guys of Konvoy Rentals make renting one all too easy. I highly recommend renting from Konvoy if you're ever in LA.

    I knew it was going to be good when someone picked up the phone right away. My family was heading…read moreto Las Vegas for a last minute weekend trip and decided to rent a nice car this time around. I found Konvoy after some Google searching and their "Vegas Package" was just what we were looking for, including 600 miles round trip from LA to Vegas (NO GAS MONEY NEEDED!) and a sweet $25 off promotion for new users. Had a minor issue when the car we wanted was actually rented out, but Dick updated us as soon as he heard, and got us into an equally beautiful, fully loaded Model 3. Other than that, we couldn't have asked for a better or smoother experience... light years better than any other rental company out there. An actual person picked up the phone, called me back, helped me finalize the quote, rental agreement and insurance andelivery logistics -- truly a white glove experience. Mack even took the time to teach my older parents how to drive the tech-enabled Tesla which was an experience in of itself Dick, Mack, and the team went above and beyond to make sure our family had the best time and they truly delivered! Can't beat arriving in style to The City that Never Sleeps!

    Photos
    Konvoy Tesla Rentals - The sun sets the best in the west, but the adventures never end at Konvoy

    The sun sets the best in the west, but the adventures never end at Konvoy

    Konvoy Tesla Rentals - The owners, Chris and Richard "Dick" delivering at a white carpet event

    The owners, Chris and Richard "Dick" delivering at a white carpet event

    Konvoy Tesla Rentals - Rachel Van Dyken using Konvoy Rentals!

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    Rachel Van Dyken using Konvoy Rentals!

    Budget

    Budget

    3.2(9 reviews)
    2.2 mi

    This is my go-to car rental spot! I live in LA without a car (gasp!), so I rent one every month or…read moretwo when I need to run errands or take a day trip. Their cars are always in great shape, the prices are super fair, and the owners are really kind and fun to talk to. They even have a resident cat, Tux, who frequents the lot! I recommend this place so often, my friends have started calling the owners my "rental guys." 10/10 would rent again (and again, and again, clearly).

    Bottom line: This location was incredibly courteous, empathetic, and genuinely helped us out when…read morewe were in a bind. Due to circumstances outside our control, we needed to change our rental drop-off from Carlsbad to Pasadena. Customer service on the phone couldn't make it work and it sounded like our $115 overnight rental was about to balloon into something much higher. When we dropped the car off at the Pasadena location, I was getting ready to order an Uber while my fiancée explained our situation to the attendant. He listened, understood, and--amazingly--had the authority and empathy to waive the additional fees. I'm sure it wasn't free on their end, but that kind of customer-first service goes a long way. It's rare these days to find someone who recognizes a one-off situation and chooses to help. Because of that, I'll likely rent from Budget again. Our Uber showed up so fast I didn't even catch his name, but after a quick handshake and a heartfelt "I got you, brother," I thanked him the best I could and we were on our way. Thank you again to the gentlemen at in Pasadena for your empathy and kindness this evening--it truly made a difference.

    Enterprise Rent-A-Car - carrental - Updated August 2026

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