Great staff that will do their best to accommodate you. They were fast, friendly, and good at their…read morejobs. If I ever need a rental again I won't hesitate to give them my business. Ps the photos on this thread are not even of this location.

Well ... I booked a reservation through AAA, thought I payed for it. Then because I don't have a…read moreCC. I have to wait 24hours, had to rent a room. Now I have to have my credit check... then we wait again. Still here in Amarillo, Texas we're trying to get home safe & sound. If we get a rental I recommend it if not then I don't.

Enterprise Rent-a-Car Amarillo has become my go-to business in Amarillo. This branch is super…read morebusy, and through it all the staff provide professional and pleasant service. I needed a rental and booked a car online. Because this branch gets BUSY and I was booking over the July 4th holiday, I went over early to make sure I beat what turned out to be a rush of customers. If I had waited, I figured they would be out of cars!! Got a comfortable Camry for my trip to Lubbock. Clean car, full tank of gas, professional, helpful staff. Great experience. There are 2 or 3 other Enterprise branches in Amarillo, so if you're too late to get a car here, be sure to call another local branch to get hooked up.

Took my wife, daughters and mother-in-law to Texas last week and used Enterprise for our SUV rental…read moreneeds. Gabby Padilla was the first person we spoke to once off of the plane in TX and WOW was she amazing! So professional, lively and full of personality. She started off our trip with so much 'happy energy' that continued throughout our stay! I am almost sure that Gabby is this amazing 'where ever' she goes. Enterprise...please recognized that!!! Les B Los Angeles, CA

Should be zero stars. On Nov 17th I got a quote and subsequent reservation for a 1/2 ton pickup…read morerental to use while my truck is in the shop for body work. It was an insurance company claim.They quoted me $47 a day. I called to verify it was ready to pickup and was told they didn't do business with The Hartford insurance and my rate was $75 a day and I had to pay by credit card. When getting ready to provide my card info the agent told me the rate would be $125. This is an illegal bait and switch ploy. They are crooked don't do business with them

For a small office, they do great work. My wife and I use them often for work. The staff is always…read morecourteous and efficient.

I was in desperate need of a rental, as my car had broken down driving through Amarillo…read more This was the only location that had cars available that day. Cost was twice as much as others nearby, car was dirty inside (dusty and sticky on console) and had obviously not been cleaned recently, never mind disinfected. This is all during the COVID outbreak, and employees were NOT wearing masks. I returned next day when I found another car for less than half at Enterprise. In my haste to return car, I did not fill up gas tank. I expected to pay more for the gas, but it ended up being 24.64 for 3 gallons of gas! This was a very unpleasant experience, and I will never again rent from Budget .

I originally rented from another Budget. Passing through, a maintenance light came on. I decided to…read morestop here to switch out the car as I didn't feel comfortable continuing to drive it, and didn't have time to have any maintenance done (not that I should as the car should have been maintained prior to renting it out). The guy inside seemed like he didn't know what he was doing. He had to call someone else, claimed he didn't have "access" to whatever he needed to switch my car, and told me to go over to the airport to Avis - their "sister store". I drove over there and no one was at the counter. Avoid this location if you can.

Reserved a car through Dollar, but apparently they don't have a stand at the airport, so ended up…read moreat Hertz, waiting a lot longer than expected. Don't think I'd reserve Dollar for the Amarillo airport again.

No point in making an appointment, they do not keep up with the times. Takes over 2hrs for an oil…read morechange with an appointment.

Overall terrible experience. Said things were fixed however when we got there they were still…read moreworking on it. Keep it mind, the equipment they were working on has been there for months.

I grew up near the area of this rental store. My dad always used them, and now I go to them. They…read moreare reasonable and very helpful. Of the almost 30+ years of using them never had a single issue. From Bob Berryman to Tyson Berryman, it's a great family run store. I'd recommend them anytime.