Absolutely trash. Not the employees in any way , they were lovely but this is just a big horrible…read morecorporation that has lost its customer care and traded that for Ai shit and cheap labor over seas. Had me get a car. They didn't have it. Knew I was an out of state driver yet didn't tell me I couldn't rent a car? That's basic as it gets. Once again, lovely staff but hot dang

Should be zero stars. On Nov 17th I got a quote and subsequent reservation for a 1/2 ton pickup…read morerental to use while my truck is in the shop for body work. It was an insurance company claim.They quoted me $47 a day. I called to verify it was ready to pickup and was told they didn't do business with The Hartford insurance and my rate was $75 a day and I had to pay by credit card. When getting ready to provide my card info the agent told me the rate would be $125. This is an illegal bait and switch ploy. They are crooked don't do business with them

I was in desperate need of a rental, as my car had broken down driving through Amarillo…read more This was the only location that had cars available that day. Cost was twice as much as others nearby, car was dirty inside (dusty and sticky on console) and had obviously not been cleaned recently, never mind disinfected. This is all during the COVID outbreak, and employees were NOT wearing masks. I returned next day when I found another car for less than half at Enterprise. In my haste to return car, I did not fill up gas tank. I expected to pay more for the gas, but it ended up being 24.64 for 3 gallons of gas! This was a very unpleasant experience, and I will never again rent from Budget .

I originally rented from another Budget. Passing through, a maintenance light came on. I decided to…read morestop here to switch out the car as I didn't feel comfortable continuing to drive it, and didn't have time to have any maintenance done (not that I should as the car should have been maintained prior to renting it out). The guy inside seemed like he didn't know what he was doing. He had to call someone else, claimed he didn't have "access" to whatever he needed to switch my car, and told me to go over to the airport to Avis - their "sister store". I drove over there and no one was at the counter. Avoid this location if you can.

Had some damage to the plastic guard underneath the engine, so needed to swap out a rental. Super…read moresmooth and easy. The woman there was extremely helpful and kind. Got me swapped out and back on the road in an hour.

Great staff that will do their best to accommodate you. They were fast, friendly, and good at their…read morejobs. If I ever need a rental again I won't hesitate to give them my business. Ps the photos on this thread are not even of this location.

Enterprise Rent-a-Car Amarillo has become my go-to business in Amarillo. This branch is super…read morebusy, and through it all the staff provide professional and pleasant service. I needed a rental and booked a car online. Because this branch gets BUSY and I was booking over the July 4th holiday, I went over early to make sure I beat what turned out to be a rush of customers. If I had waited, I figured they would be out of cars!! Got a comfortable Camry for my trip to Lubbock. Clean car, full tank of gas, professional, helpful staff. Great experience. There are 2 or 3 other Enterprise branches in Amarillo, so if you're too late to get a car here, be sure to call another local branch to get hooked up.

Took my wife, daughters and mother-in-law to Texas last week and used Enterprise for our SUV rental…read moreneeds. Gabby Padilla was the first person we spoke to once off of the plane in TX and WOW was she amazing! So professional, lively and full of personality. She started off our trip with so much 'happy energy' that continued throughout our stay! I am almost sure that Gabby is this amazing 'where ever' she goes. Enterprise...please recognized that!!! Les B Los Angeles, CA

I've had clean, easy, and quick service every time I rent with Enterprise. They are my #1 choice…read morewhen I travel in the United States and inter-continental islands.

I had to rent a car for few months due to my truck was in the shop. The staff was amazing. They…read morepicked up and dropped me off. I have zero complaints and definitely would recommend Soncy location.

Overall terrible experience. Said things were fixed however when we got there they were still…read moreworking on it. Keep it mind, the equipment they were working on has been there for months.

I grew up near the area of this rental store. My dad always used them, and now I go to them. They…read moreare reasonable and very helpful. Of the almost 30+ years of using them never had a single issue. From Bob Berryman to Tyson Berryman, it's a great family run store. I'd recommend them anytime.

We took a long trip to Northeast Kansas for a family reunion with 3 adults and 4 young children…read more Renting a van through Van Country was super easy! The van was clean and we rode in comfort. We came back with some wonderful memories! All of our needs were met. Thank you, Quinton!

Quinton, with Van Country in Amarillo, is very helpful and stays with you when you need him…read more Obviously, through no fault of Van Country, we punctured a tire on the way home from our family trip, and Quinton (who gives you has mobile number and is very responsive when you need him!) was very helpful and offered to do anything we needed to help us finish our trip. Knowing one of our family members had flown in, he offered drop-off at the airport if we needed it. We have several people and a lot of luggage when we travel - and we couldn't make these great family trips and memories without Van County Rentals! Thank you, Quinton!

Trying to wash my car in bay five.There was no soap with the high pressure soap. The foaming one…read morewas barely spitting out anything. It's time to replace the brushes. Wasted ten dollars

Takes cash. Easy to get to. My husband uses this wash as is easy on and off the expressway too. He…read morelikes the price and not having to use a card.