I had a really great experience with Dr. Yavrouian. From the first appointment, he took the time to…read morereally listen to what I wanted and made me feel heard. I never felt rushed, and he was very patient in answering all my questions and walking me through everything. What I appreciated most was how well he understood what I was hoping for and how well he delivered on it. He did an excellent job and made sure the results felt natural and true to what I had in mind. His team was also wonderful, everyone was friendly, helpful, and made the whole process feel really comfortable. You can tell they genuinely care about their patients and want you to have a good experience. Overall I'm really happy with how everything went and would definitely recommend Dr. Yavrouian to anyone looking for a doctor who is thoughtful, attentive, and great at what he does.

I am so thankful for the experience and results with Dr. Yavrouian. From the first appointment to…read morethe aftercare, not only is Dr. Yavrouian honest and caring, his patient care coordinator is also there for you! Kim and Dr. Yavrouian will respond to any questions you have, especially after surgery and give you better results than you thought was possible. I can finally breathe, my nose so straight compared to my previous deviated septum, and they were so responsive the days after surgery. I fully recommend whether it's for aesthetics, to help breathing or both!! I've gotten sooo many compliments and I couldn't be more thankful.

Front Desk Guys are professional. Priscilla was great with…read moreexplanations of how inner ear issues occur etc. LONG line of patients when I entered but moved fast. However make sure to try ALL options before signing up for any 'procedures'. Usually its a sales ploy and really only needed for SEVERE cases.

Cannot recommend this place. They tried to charge me three copays: one for the initial visit with a…read morenurse practitioner, then another copay for the tests my PCP had referred me to this specialist for in the first place (tests which are fully covered for my insurance), and then a third copay for someone to zoom me and tell me my test results well over a month after the tests (which were all physical, not lab-based) were performed. One of the tests I had, a caloric vestibular test, physically hurt so badly because of my narrow ear canals that I was crying, and the person administering it made no noticeable effort to decrease my discomfort on the next three times she put the device in my ear. I understand that the test is disorienting, that is the point of it, but I can't imagine the patient is supposed to be crying in physical pain during it. I have no idea what the results of my tests are, because when I found out they wanted to charge me to find the results of the test. They said they'd email me the results, but they never did. My intake was also done Wall-E style, where I sat in a chair in an empty room and they wheeled in iPad with someone offsite, which was a surreal and impersonal experience. The front desk staff were unfriendly about scheduling, rude about me not being available at appointment times that worked for them. The medical staff felt pretty dismissive. If I need to see an ENT again, I will be avoiding this chain.

Dr. Koutnouyan is an absolute amazing doctor. Not only is he highly educated, but a very genuine…read moreand kind man. I took in my 2 month old baby to get his tongue tie released and he walked us through the whole procedure. Quick, easy, and professional. That's who Dr. K is. Also, loving that he treated me 20 years ago and now treated my child with the same smile on his face. Thank you Dr. K. You're the best!!

Paid $400 to have Dr. Hrayr tell me that my throat is red. No solutions or treatment or anything…read more Just stuck a tube down my throat to reiterate what I already knew, that I have throat issues! Nothing about preventative measures. He mentioned I have a deviated septum but offered no solution. Saw me for maybe 7 minutes in total while the staff in the main lobby were preoccupied and rude as can be. Since then I've had the same issues with my breathing and throat pain. I could have easily just asked Google ai for better solutions than this supposed specialist. I asked him if it's a possible symptom of long COVID since I got it bad in the summer and my condition has since worsened and he had no response, no explanation, just a quick let me take this guys money and get him out of here as soon as possible scenario. Now I'm home once again with the same aggressive throat pains and I don't know if I trust any of these physicians to properly diagnose me. "Your throat is red". You don't say! I could have come to that realization on my own, give me a solution, tell me how to mitigate it, offer me options on deviated septum care/repair/surgery. Nope, none of that. Deserved 1 star. The quality of physicians has severely been degrading year over year.

I came here with a very uncomfortable ear situation and Dr. Bublik's Physician Associate Stephen…read moreCabalatungan saved me! He cleaned out my ear and was super gentle with the vacuuming and scraping. He was so helpful and so patient, I felt seen and understood. Big shoutout to Stephen for his help. There is a cost for each office visit, plus an additional cost for services rendered. They did not take insurance, from what I remember. They have parking but you may end up paying if you stay for too long. There's also street parking available, if you can swing it. Highly recommend getting your ear maintenance needs here.

The worst! Complete ripoff. Overcharging for each part of normal sinus exam. I was supposed to be…read morecharged $10. They charged $60 then tried to charge $60 more in exam room then $unknown amount more for ct scan.

This review for Dr. Battaglia is long overdue…read more Dr. Battaglia was referred to me after I consulted another doctor (for something else entirely). My first appointment, I think it took me like... 2 to 3 months before I actually got to see Dr. Battaglia (found out why later). I figured it maybe worth it as my problem has been with me most of my life and I kind of refuse to be a mouth breather any further. When my appointment finally came, my first meeting was with his assistant (sorry I forgot your name) but I got to describe my problem and basically it has been a life long problem of mine. After listening for a bit, she proceeded to basically numb my nose so he can be seen with a small little camera. That is already far better than what my other ENT doctor has done by the way. While the little camera was snaking its way up both of my nostrils, I realized quickly that, I don't think it should be... FEELING it snake like that. When that was done, the assistant (not PA, actual assistant) showed me the video and I saw the problem with my own eyes. Can't really breathe normally when your nasal passage is touching (turbinate's) and other areas were so narrow it was not ideal. I was told to wait a little bit before Dr. Battaglia came, and when he did come in. We exchanged greetings, I did my best to explain things again but he took a look himself, even though the video was there. He said some medical terms that went completely over my head but I already know the gist of the problem I been having (since i just saw it). I know my parents, both have an issue similar to this (not sure how bad) but it was clear to me, at least for my case, it is a genetic problem. Was then given two options, keep doing what I been doing with over-the-counter medication (which was doing barely anything) or have surgery to correct my issue. Septoplasty and turbinate reduction. I agreed to the surgery on the spot, despite not knowing the risks or cost involved because I am way over dealing with not being able to breathe through my nose. Had one pre-op appointment (back in late December, 2025) which was brief. Dr. Battaglia said the operation is pretty straight forward (as he has done this plenty of times I'm sure). There is reason why he takes so long to visit because half of the week, he is doing surgery. Currently three and a half months post-surgery (end of January, 2026. Review for that is posted) and so far, I cannot be happier considering I been able to breathe like a normal person for once. First week was definitely a bit of a pain. Just what I been experiencing most of my like times two. It was that annoying but so far, it has been worth it. I am glad I went through with it. My other ENT doctor was no where as descriptive or helpful. Taking constant over the counter medication for obstruction in your nose is not a solution. Having a video to see for certain the problems I been dealing with all my life is a good way to tell me that what my other ENT doctor suggested was never going to work as my issue goes far deeper. Now, the surgery doesn't resolve my allergy problem but that's another story. If you ever need any advice, having actual proof shown to you by the doctor is always the best. So you can make your own decision.

I was referred to the Huntington Ear Nose Throat Head & Neck facility by my doctor. I was unsure…read morewhat to expect. I delighted to share that my entire experience with the members of the facility was excellent. After I scheduled my appointment I immediately received a confirmation. Ongoing communication was provided up to the day of the appointment. Upon arriving for my appointment, I was met with a big smile and a warm welcome greeting by a receptionist. To my surprise and pleasure, the waiting room was not crowded. It was obvious that scheduled appointment times were respected. My wait time was short and I was quickly escorted to a room. The medical assistants greeted me warmly, and prepared the session for the doctor. I met with Dr. Jordan Sukys. He put me at ease from the time he entered the room, and provided stellar patient service through out the appointment. He reviewed my information, not only engaged me in communication but actually listened to me. He conducted a thorough evaluation, clearly shared the results, answered all my questions and identified a plan of action. Dr. Sukys really cares about his patients well being, which was reflected in the direction of the plan he set for me which includes further investigation of my issues. None of that, common day, nice to meet you, time for surgery stuff. I am grateful that I was referred to this facility and have Dr. Sukys as my doctor. I look forward to future appointments. I am confident that I will receive some answers and appropriate medical assistance in addressing my issues. I must also acknowledge the medical assistants who supported Dr. Sukys during the medical evaluation. Their caring bed side manner was appreciated. Kudos to Dr. Sukys, his assistive team, and the front desk service team for making my first appointment with the facility a positive one.

I cannot speak highly enough of the excellent service shown to me at ENT Surgical Assistants. From…read morethe moment I walked in until my departure, I was treated with care, dignity and respect. The check-in process was smooth and easy. Dr. Yun saw me promptly after. The concerns at hand were taken seriously and an appropriate treatment implemented. It was a seamless experience and I am most grateful. Thank you to all staff at ENT Surgical Assistants, from reception, to Dr. Yun's nurse, to Dr. Yun himself. Your kindness, professionalism and care were top notch and there is no hesitation whatsoever from recommending your services to those in need. Thanks again!

Dr. Yun seemed to have made up his mind about me before he even began. I'm an older adult, and for…read morethis reason he immediately attributed my issues with my voice and throat to age. I had real concerns, which he quickly waved away. He did not smile once. His attitude was brusque and cold, as if I was wasting his time. I will not be visiting him again. I'm more interested in finding a doctor who at least pretends to care. I'm sure he is very smart, at least I'm sure he thinks so, but if you're not good with people, go into research.

Validated parking in the building for 90 min., the office is outside the lobby. Clean, nice looking…read morewaiting room, friendly staff. I met with the PA Steph C. and he was very kind and explained the procedure and my condition to me. Looks like I will be back in a year for a checkup. Good experience!

My son had nose surgery to clear a deviated septum. My wife…read morehad a consultation with his office and confirmed that my health insurance would completely pay for the surgery. The surgery was successful and insurance covered the cost, however on my son's first follow up visit after the surgery Dr. Bublik advised that my son should have an allergy test. Without advising us that my insurance would not cover this test, his nurse administered the test. The cost of this test was $1748.82. The cost of this completely unnecessary test was $1748.82 which I am wholly responsible for. Beware of the hidden costs of doing business with this office. They seem a little sleazy. P.S. The test said my son had a peanut allergy and they advised sending him home with an epi pen. My son has been eating peanut butter sandwiches every day for 10 years and continues to do so. Sleazy...

I recently had an ear cleaning and had a wonderful experience with Physician Assistant, Sasha…read moreArya!! She is wonderful and has such a gentle touch!!! If you need a good ear cleaning, Sasha is fantastic! Thank you, Sasha!!

Although Ms. Sasha is an doctor assistant and since I had pain and itching in my ears I had to…read moreschedule appointment for the week of Thanksgiving and all doctors were on vacation. So, I saw Ms. Sasha instead. Oh Lord! She is an angel. She cleaned my ears so nicely and completely then she took a sample and sent it to the lab to know what kind of infection I have the she gave me drops and from the first time I used the drops all pain, itching and headaches left me. She is sweetheart, accurate, spends time listening to you and very very professional in her job. She is awesome. I recommend her to everyone I see or get in touch with. I love you Ms. Sasha you are wonderful doctor.

Dr. Kay is my go to for all facial treatments. She gives great suggestions on facial injections.read more

I cannot say enough good things about Dr. Kay and her entire team in Pasadena. I've been going to…read moreher for my Botox for a few years now, and every single visit has been amazing. From the moment you walk in the staff makes you feel so welcome and comfortable. They're kind, professional, and never make you feel rushed. The office itself is beautiful, clean, and has such a calming vibe it immediately puts you at ease with videos demonstrating the procedures. Dr. Kay herself is incredible. What I love most is how much time she spends listening and explaining. With Botox she's truly an artist. This time I got a lip flip, Botox on my eyebrows to give them a subtle lift, and Botox on my chin to smooth out a dimple. I call it my "reverse buttchin." She was so precise with placement and explained exactly how each area would soften and lift. The results are chef's kiss! my brows look more awake, my lips have that perfect subtle pout without filler, and my chin is smooth. Still totally me, just refreshed and never "frozen." The best part was bringing my mom in for her first time ever getting Botox. She was nervous, and Dr. Kay was so patient and gentle with her. She explained every step, showed her the needle size, talked her through aftercare, and even made her laugh to ease the nerves. The staff checked on her the whole time and made sure she was comfortable. My mom walked out so happy and let me know she definitely wants to come back. Ive had Botox elsewhere before, but the difference with Dr. Kay is night and day. She's knowledgeable, meticulous, and genuinely cares about making you feel confident. Zero pressure, zero judgment, just beautiful results and an amazing experience. If you're in Pasadena and considering Botox or a lip flip,especially if it's your first time or you're bringing a parent, I 100% recommend Dr. Kay and her team.

She is a very unethical doctor that is only concerned about how much money she can make and my…read moreexperience has proven that. I have TMJ and this year had gone through 3 root canals because of cracked teeth due to the TMJ. I had exhausted all other normal course of action to remedy and relieve the TMJ but nothing was working and was spending a lot of money on my dental work. My dentist introduced me to the option of Botox (pricey and not covered) and it had helped a lot. I reached out to my medical insurance to see if this could be a covered treatment for my TMJ as it would be needed every 3 month in my jaw and they said yes with a prior authorization and if a medical doctor administered it. I was thrilled because all the other medications and dental appliances I had tried had failed and the Botox provided relief to my painful jaw and I had hope it would prevent further cracking of anymore more teeth and I wouldn't have to shell out $1,000+ every 3 months since it was not cosmetic related. I had reached out to some in network dermatologist and quickly found out that doctors did not want to help me or provide that service as in network or help me submit the PA which I now know is because they want people to pay the full cost of the Botox even if for medical reasons. Then I found Doctor Austin and she said she would help me but I needed to submit it on my own but would give me the codes and information I needed but due to the extensive extra work on their end I would need to do it which was totally fine. She and was in network but I was grateful, I told her my troubles in finding an in network doctor willing to help me. We agreed that I would pay cash up front and I would submit my bill to my insurance because she was weary my insurance would not reimburse her but with my PA approved I was not worried. My insurance company informed me it was odd that she did not bill them for the service directly since the PA was approved but either way the Botox for my jaw was fully approved and she had a contracted rate per unit with my insurance. Before paying, the Doctor mentioned to me that she had many patients come in with PA and were not successful in getting reimbursed which I thought was an odd comment to make since I had all the proper documents and asked if I would send her a copy of the PA. I paid $1,125 for 80 units so $14 a unit on a credit card and was not charged a 3% processing fee. She sent me a super bill and worked with me a few times on the revision that my insurance needed so she knew I was billing my insurance. My insurance also had been sending her copies of everything (again they were treating her like a regular in network provider despite me paying cash upfront like an out of network provider) A few months later after I get the EOB from my insurance company which stated they would be reimbursing me $404.48, my portion that I owed was $101.12 but then it stated amount saved for using an in network provider was $619.40. I called my insurance to ask what that amount was and was told that amount is owed to me from the Doctor since she is in network, that is the contracted rate she agreed to for the service she gave you and they advised me to contact her for a refund. I was thrilled as I was going to save even more after spending thousands on my teeth and even more on prior Botox at dental offices and now this will be covered under my insurance plan, this is when things got ugly. After leaving a voicemail at the main doctor's office I get a call from the Doctors billing department from a woman who is irate (gave no name). She told me the following: the Doctor is terminating our patient/doctor relationship due to my insurance low bill rates, the Doctor had no idea I was going to bill my insurance, the doctor should have made me sign something prohibiting me from going to my insurance, now that I have gone to my insurance the doctor is taking a loss on this service. I assume most in network patients who the doctor has helped with PA previously probably get the check from their insurance providers thinking that is all they are owed and never go back to Dr Austin for the remaining balance and I was the first one to do it and she was upset that I did (again I assume because my experience with in network doctors is they were unwilling to help me with medical Botox). Unfortunately, I did not receive cosmetic Botox and the Doctor is an in-network provider and is obligated to bill rates assigned by the insurance company and in return she gets patient referrals. She then goes to process a refund to my method of payment on my credit card that I paid off 3 months ago for $600.82 with a receipt she charged me showing a 3% credit card processing of $18.50! She never charged me that when I paid for the services the first time and nothing in my patient paperwork stated paying with a credit card comes with a fee. It was very petty and felt almost personal.

II have to Dr. Austin and here staff are top notch. They are great to work with. They make feel…read morelike I am always a priority. Her and her staff work together like a well oiled machine. They always make sure have complete information. That takes a lot of stress away. I had reconstruction surgery on my nose from a Mohs surgery and Dr. Austin did a terrific job. Ever part if the process went exactly as she said and I couldn't be happier with the results. If you are looking for a doctor that you want to feel comfortable with, I highly recommend Dr. Austin and her staff!