Corresponding online I told him I would be at the address given to me at the scheduled time. Drove…read more2 hours, arrived 5 minutes early, no response. Left my phone number, no response. Still have not received an explanation. Would avoid doing business at this time.

He cancelled the appointment. Then never shown for the next appointment. I went to someone else to…read moreget the issue fixed.

Told me 1 pm after lunch. Great service easy to get in good…read moreproduct Would definitely go back to them and get my tire needs or whatever services I might need on my car great people comfortable spot close to home

Had what I thought was a coolant leak on my 2019 Duramax. Turned out that it was a transmission…read morecooler. Front desk did a great job keeping me informed on the repair and I appreciate the straight forward fix on my truck. Took an extra day to get the vehicle back which wasn't ideal, but I know parts can take a little bit to arrive so no big deal. They did a great job and I'm glad I don't have to worry about my truck overheating or having problems. I'd recommend them to anyone in need of repairs.

This guy is a small business with a big heart. He went above and beyond for my family. Trustworthy…read moreand honest. Worth checking with for your automotive needs.

Andrew checked things thoroughly, gave me explanations as he went, was honest, and went above and…read morebeyond in giving the best service possible. Thank you AF Automotive! Ms. G

Elk River tire and auto Crystal greeted me and was…read morefriendly. After setting up the service I needed she asked if I would like a oil change. My car wasn't really due but the way she said it made me say yes. She then asked me to check out the web page by saying if you sign up you will get savings and a free oil change for your birthday. With good people like this up front making sure the guys in back get work. P.S guys buy her flowers.

I told them my issue then when I told them I didnt want them to work on it they charged me for a…read more'diagnosis' of what i told them was already wrong and I've never heard a tow guy talk so bad about a place, dont trust them

I have been long torn about whether to leave a review or not, but now I believe it is time that I…read moredo because damage has been done and I need to let people know about it. I needed a rear differential for my V8 van. Previously I had been getting an unbelievable 18-22 mpg. Not knowing exactly what to look for, I asked several times if the part they had would give me the same mileage. I was told that the gear ratio was the same and I'd get the same mileage. After I bought it on good faith my mechanic told me it was a different ratio, but I had already bought this one and sold my core. I had to move forward. Right away it went down to 11 mpg. So I have been afraid to drive it with gas fluctuating between 2-something and $4. Their carelessness halved my mileage, and made it so I don't even want to drive the vehicle any more. I am reluctant to sell it because any buyer will be expecting 18 miles per gallon. Who is going to buy it when I tell them it gets 11 mpg now?

I have been sending people to this shop for years. I also enjoy their commitment to local racing…read more Never have I heard a bad comment or even a shread of evidence they are nothing above perfect. I dont believe a review from Anchorage Alaska from 2012 has any bearing on this company. Hope my five star can nullify it.

I stopped in on a Saturday morning with a Carlisle tire from my snowblower that lost its bead to…read moreseal the tire to the small rim. The team at Big O took the tire and worked their magic to reseal the tire to the rim. They weren't sure if their tools would work for the small tire but it was worth a shot. In less than five minutes the tech came out with the tire sealed and full of air. The team was great! They took the tire and figured out how to reseal it and handed back to me full of air. Great work! Even though I was only in the shop for 10 minutes to fix my snowblower tire, I would recommend the Big O team in Elk River for tire service.

Had a flat tire trailer. Great customer service! They fixed the tire in no time. Really appreciated…read morethe service.

After i called and checked around for pricing i found a coupon for a standard oil change for 17.95…read more When I dropped my car off my boyfriend was inquiring about synthetic for his car and the pricing. When I picked up my car not only was the price around 46.00 but they didnt even take responsibility for them screwing up and putting synthetic in my car. I had taken my car there once prior so before assuming I wanted synthetic they should have double checked to verify with me. Once I questioned it, the 4 of them standing there all took the same side which was he assumed since my boyfriend wanted synthetic i did too (despite the fact my coupon was for nonsynthetic standard oil change) Very unhappy and WILL NOT go back !!

Walked in here and it was like going back to the past ,it actually shocked me just how helpful bart…read morewas, in a time now where most business could not care less about the customers (except their money), these guys are the best!!!!!!

0 stars If I could. Most disrespectful interaction I've ever had as a customer reaching out to ask…read moreabout building a ford 347 stroker. When I emailed to ask I was told " Buy a crate engine from blueprint or some other company. You have no clue what you are doing ". Would just like to let Bart Fart know I actually did end up building one on my own and have now put 500 miles on my new 347.