Hector provided the absolute best service I've ever experienced. I used to shop at a different…read morelocation, but after the experience I had with Hector, I'll definitely be coming back to this location. He was extremely helpful, attentive, and made me feel genuinely welcomed without ever being pushy. Hector went above and beyond to make sure I found exactly what I was looking for, and his knowledge and professionalism really stood out. Employees like Hector are the reason customers choose to come back. He is a great representation of the brand and deserves to be recognized for the exceptional service he provides. Thank you Hector!

Called up needing a battery. A gentleman answered and comfirmed it was there. When I showed up I…read morecould tell who I spoke to by his distinguished voice. Hector, he was knowledgeable, helpful, and great to talk to. I didn't arrive with expectation of someone installing the battery. Only to borrow tools. So I was very supprised and appreciative that Hector went above and beyond by intsalling the battery, corrosion gel, and terminal felt protectors that where purchased. Which he's right, those extra steps really do help in the long run and are good for the battery. I will definitely be returning to this location when in need. Thank you Hector!

Love my local Autozone here on Ray Rd. And McClintock. You may ask yourself, what makes this…read moreautozone particularly different from any of the other locations? Why is this one so special and better than the rest? Well, let me tell you. The customer service here is exceptional. And the attention to detail is beyond super. They really take the time to help you, determine what the problem is, and take all the necessary steps to relieve that problem or issue. They truly tackled the problems head on. For example, Fernando was amazing. He went above and beyond what was required of him. I would like to write his service five out of five for helping my elderly mother, replace her headlamp bulb. Amazing guy. They might not have all of the tools or specific parts that you need to fix your vehicle in stock at any given moment. But they are willing to help direct you in the right direction, and they have a can-do attitude which to me is everything. On a sidenote, it's quite interesting how that right across the street is an O'Reilly auto parts store. I'm sure there's a huge rivalry from street to street. No hate against them, I especially love their jingle. Oh ohh ohh, O'Reilly (ohh'Reilly) auto parts. Yow! But I'm gonna have to give it to the get in the zone, AutoZone. Some of you are older than the age of 40 people know what I'm talking about.. And thanks for reading my review.

Chenoa is literally the best. She is so knowledgeable about everything and so nice. I will come to…read morethis autozone SPECIFICALLY because of her.

Ordered parts online for store pickup because it seems nobody stocks parts anymore. Neither of…read moretheir competitors did, either. The parts here are usually higher quality and I have fewer returns for subpar "NIB" failures. The AAA discount brought the price down a bit so they were competitive. However, every time I go in here, the music is cranked and it appears I'm inconveniencing the staff. Looks like I'll be going to Phoenix or Chandler next time. Sometimes a convenient location isn't the deciding factor.

Spoke with BILL who PERSONALLY LOST MY BUSINESS BY HIS ACTIONS. He was rude. Disrespectful didn't…read morecare told me I was wrong when I was actually right per manual and visual replacing a car battery that was in the trunk of my car. Spoke to a very nice guy who said they've had many complaints about Bill but they can't fire Bill for some reason. Stay away from Bill if you get an old guy wearing a camouflage hat that's bald and he's Scrooge McDuck stay away. Worst customer service I've had in years.

Synergy was recommended by my neighbor, who bought Atlas lifts, to install a couple of used lifts I…read morehad bought. Their communication was great and the techs were very knowledgeable and detailed. We are waiting for some missing hardware to complete the installs. They really went the extra mile!

Good value and products. I purchased a Atlas lift which…read moreincluded delivery and installation. I had to wait a while to get the lift in stock . but after it came in they were quick to schedule my installation. I had one problem after installation and had to have service come out to correct the problem. They did take care of everything in a timely manner.

I appreciate that they still check your battery, and install it for you without much issue…read more The the prices are competitive, and the service was good. Clean up seemed to take care of necessary items in a proper storage manner.

I keep telling myself to do better when it comes to getting my battery checked. Yeap, I pulled the…read morecar into the garage, turned it off, and realized I needed to back in to unload.... Went to start it up.... DEAD. Batteries at home weren't strong enough to jump it so I came in with my Dead battery and was able to quickly do an exchange. It's Arizona, and batteries die. Just glad this Autozone is near the house and the process of exchange is always easy!!! I do wish they had some type of covering/awning in front of the store to help protect when you have to change your battery out at the store. I learned that given all the plastic coverings in one of our cars, they don't replace (but will give you the tools). Protection would be good for both the employees and customers.

Happy with the customer service and the quick delivery of the parts I needed. I ordered more today…read moreI'm so pleased with them.

received a damaged item in the mail . it was damaged and they still shipped it to me…read more the owner checked their stock and found more of them damaged, pretty sure they will be selling those as well. owner is blaming the "manufacturer" all i wanted was a replacement. to make a long story short, the thing shop does "not" stand behind what they sell!

Jake went out of his way to help me! I was very grateful for his kindness and customer service.read more

My son's car wouldn't start when he was in Chandler yesterday. We live in Arizona City, so he…read morepanicked right off the bat, feeling stranded. This is his first car, was his first breakdown, and he has only been driving for 2 months. After a few minutes of calming him down and directing him towards our insurance's road side assistance, I asked him if he had any water because it was hot outside and I imagined it was getting really hot in his car. The assistance was at least 30 minutes out. He said he had already drank all of his water and that he would walk to find something to drink. Low and behold, Auto Zone #02769 was just around the building from where his car was parked. He went inside and asked for help. I didn't catch the name of the associate that helped him, but I want to thank that gentleman from the very bottom of my heart. As a Momma Bear, when my kids are scared, I get emotional, no matter how old they are. There wasn't anything that I could do to help my son, but Auto Zone came to his rescue. Thankfully it was just the battery. I asked the associate if he would take a credit card over the phone for the replacement and he said sure. The purchase was flawless, the installation was very quick, and my son was back on the road in no time. When he got home last night, I gave him the biggest hug. Thank you SO much for helping my son in his time of need. I have always trusted Auto Zone in the past, but now they will be our forever go to for all of our car needs!

I ordered a FL5 transmission from ICB and dealt with Amy throughout the process. Excellent…read morecommunication through the ordering and delivery process. I can't recommend them enough. 10/10. She even provided pictures of what the crate looks like. Everything was packaged far beyond my expectations.

Saying communication is lacking would be a compliment. Website says to call for availability if an…read moreitem that was out if stock, didn't pick up their phone the times i called to check lead time. Placed the order,thinking i can find out eta,but at least wanted to get the order in. No update on order when Placed so I decided to try calling again and was able to get someone on the phone and mentioned the order would take 6-8 weeks. Think about it for a day or two and then email back with another question with no response and then email again to ask if I can cancel the order,anticipating that this may turn into an ordeal,seeing as though there isn't much of a response to emails. I try calling the business again,no response and then notice there is a 2nd number, call that number where a gentlemen picks up audibly frustrated because he was driving? I ask about canceling an order, he tells me that it's fine as long as it hasn't shipped. I send an email and now mention they want to charge me the processing fee and website transaction fee. Haven't dealt with a business like this in awhile