Love my local Autozone here on Ray Rd. And McClintock. You may ask yourself, what makes this…read moreautozone particularly different from any of the other locations? Why is this one so special and better than the rest? Well, let me tell you. The customer service here is exceptional. And the attention to detail is beyond super. They really take the time to help you, determine what the problem is, and take all the necessary steps to relieve that problem or issue. They truly tackled the problems head on. For example, Fernando was amazing. He went above and beyond what was required of him. I would like to write his service five out of five for helping my elderly mother, replace her headlamp bulb. Amazing guy. They might not have all of the tools or specific parts that you need to fix your vehicle in stock at any given moment. But they are willing to help direct you in the right direction, and they have a can-do attitude which to me is everything. On a sidenote, it's quite interesting how that right across the street is an O'Reilly auto parts store. I'm sure there's a huge rivalry from street to street. No hate against them, I especially love their jingle. Oh ohh ohh, O'Reilly (ohh'Reilly) auto parts. Yow! But I'm gonna have to give it to the get in the zone, AutoZone. Some of you are older than the age of 40 people know what I'm talking about.. And thanks for reading my review.

Cant say enough good things about this store. My elderly mother in law was disoriented, lost and…read morehad driving around the Chandler area for hours She was over 31 miles from home and distraught. She stopped in to this store and the staff immediately jumped in to assist her. She was comforted by staff and given a chair to wait for us to come get her! She told us that they constantly checked on her and her well being. Thank you Grayson and the other staff from the bottom of our hearts for the kindness showed to her and our family!

My son's car wouldn't start when he was in Chandler yesterday. We live in Arizona City, so he…read morepanicked right off the bat, feeling stranded. This is his first car, was his first breakdown, and he has only been driving for 2 months. After a few minutes of calming him down and directing him towards our insurance's road side assistance, I asked him if he had any water because it was hot outside and I imagined it was getting really hot in his car. The assistance was at least 30 minutes out. He said he had already drank all of his water and that he would walk to find something to drink. Low and behold, Auto Zone #02769 was just around the building from where his car was parked. He went inside and asked for help. I didn't catch the name of the associate that helped him, but I want to thank that gentleman from the very bottom of my heart. As a Momma Bear, when my kids are scared, I get emotional, no matter how old they are. There wasn't anything that I could do to help my son, but Auto Zone came to his rescue. Thankfully it was just the battery. I asked the associate if he would take a credit card over the phone for the replacement and he said sure. The purchase was flawless, the installation was very quick, and my son was back on the road in no time. When he got home last night, I gave him the biggest hug. Thank you SO much for helping my son in his time of need. I have always trusted Auto Zone in the past, but now they will be our forever go to for all of our car needs!

Luke went above and beyond. Super nice guy. This location…read moreis seriously the best. Thanks Luke for helping me get as much as I can from the insurance company. Good guys vs the ins companies.

O'Reilly's has always been good to me for finding parts and taking care of dead batteries. Today…read morewas the latter as my car barely started after 6 weak clicks of the ignition. It struggled 2 days ago as well so I drove straight to this O'Reilly's location. They looked my info up in the computer and saw that my current battery was a little over 2yrs into a 3yr warranty and I got a full replacement. Donovin was excellent at quickly changing out my battery so I didn't have to get my work clothes dirty during the lunch hour. The whole process was less than 15 minutes. Amazing customer service once again.

My battery was struggling a little at start up so I ran to O'Reilly where I originally purchased…read moreit. Joey tested it and confirmed it needed replacing. Preparing myself to buy a new one, he checked and found it was still under warranty and quickly swapped it out! There aren't many "wins" when it comes to vehicle maintenance, but I'm counting this as one! Thx for the great customer service Joey!

Ran in to inquire about a retainer clip for my son's car and had the pleasure of speaking to Jesse…read more He had such phenomenal service in directing me where to go and what I needed! It's so rare to walk away from an AZ business and say "wow great customer service still exists!" Shout out to him for being awesome!

Jessica was a ton of help when it came to trouble shooting my battery issue and had a great…read moreattitude..... pay this lady more : )

Spoke with BILL who PERSONALLY LOST MY BUSINESS BY HIS ACTIONS. He was rude. Disrespectful didn't…read morecare told me I was wrong when I was actually right per manual and visual replacing a car battery that was in the trunk of my car. Spoke to a very nice guy who said they've had many complaints about Bill but they can't fire Bill for some reason. Stay away from Bill if you get an old guy wearing a camouflage hat that's bald and he's Scrooge McDuck stay away. Worst customer service I've had in years.

Ordered parts online for store pickup because it seems nobody stocks parts anymore. Neither of…read moretheir competitors did, either. The parts here are usually higher quality and I have fewer returns for subpar "NIB" failures. The AAA discount brought the price down a bit so they were competitive. However, every time I go in here, the music is cranked and it appears I'm inconveniencing the staff. Looks like I'll be going to Phoenix or Chandler next time. Sometimes a convenient location isn't the deciding factor.

As far as parts stores go NAPA sells top shelf parts and in my opinion is the best place to shop…read more They offer a lot of parts with life-time warranties. This location is much larger than their former location on Frye so they will most likely have what you need. It's a clean shop with lots of parking.

Last night my battery went dead about a block away from this location. Instead of calling my…read moreinsurance company and waiting for a repairman, I decided to walk over to this NAPA location. As I was about halfway through the parking lot where this NAPA is located, I saw an employee walk over to turn the OPEN sign over and lock the door. I immediately started to sprint over as I just missed them. I knocked on the window and yelled in that "my car had died". The two gentlemen looked at each other and one walked over to slightly open the door. As I began to tell them my issue, they started to ask the make and model and even asked where I was pulled over (more on this later). The guys here got me all set with a new battery, and made sure that I had the correct size wrench as I did not have any tools on me. As I was paying for the battery, one of the employees mentioned that he was getting off in about 5-minutes and would swing by to make sure that I had the correct wrench and also see if I needed help. Not only did the employee, Brent, do this but he also helped me with my car reset. This is the type of service we all hope for as customers and more. These guys went above and beyond when they were closed, and this positive review is just a small token of my appreciation.

Least helpful autozone I've ever been to, all 3 employees who were working on 4/15 at 10:30 had no…read moreinterest in asking if I needed help finding anything and when I did ask just pointed at a wall and then took forever to come tell me they actually didn't have any of that product in stock that the website showed they had 2 of.

Of course coming to an Auto Parts store is typically stressful because that means something is…read morewrong. So today we had a coolant level low pop up, which obviously made me panic. We wanted to make sure to get the best product for the best life, we were greeted by the kindest man Gabriel. Gabriel was so funny and so helpful! He educated us on what we needed and even gave us a ton of good laughs. He was super reassuring it is common for a light to turn on, it just means you gotta top it off! he is awesome!

This is the 2nd bed cover I have purchased from Truck Access Plus. I have been very impressed with…read morethe sales staff and how quickly the installation was completed in about an hour.

Fair, quick service, good guys very helpful getting accessories for my Truxedo Elevate rack system!read more

Tremendous service and effort. Javier went above and beyond to help me, im talking real service,…read moredrive and energy to get me the part I needed. Also thanks to Victor for helping as well. Definitely stop by this location if you need serious help.

Customer service is amazing here! Kal was such a great help…read morewhen my husband and I were installing our car battery. Not only did he provide tools we could use that we didn't have in hand, he checked in on us to see if we need help or any other tools. We appreciate Kal and this o Reillys was amazing!

Had some warranty repairs done on my truck here. Chris up front was professional and helpful the…read moreentire time, and Josh did excellent work on a long list of repairs and maintenance items. I traveled in from out of town, stayed overnight at a hotel down the road, and ultimately appreciated how kind and considerate the whole team was while getting everything taken care of -- thorough, by-the-book, and patient while navigating the approval process with SilverRock on everything that needed done. The truck is running great now. Big thanks to everyone there!

I had a bad experience at the one on Alma School,couple years back,ever since then been coming to…read morethis on, always treated good,they have worked on my wife's truck,my daughter,and today my truck, alignment,got me in ,took care of it,the manager,Tyler,great.in the words of Terminator, I'LL BE BACK..