I have been going here for 3 years and have never had a bad experience. I've always been greeted, and they have gotten to know me by name, and what I like. They make jokes with me, and make good chat. But work-wise, I have never had an issue with my no chip or pedicures. They take time to do their job and ensure I like the shape of the nail or shade of the polish along the way. I would never go anywhere else. Thanks to all of the hard working men and women who put up with crabby customers. I could never be cross with them- they have simply never let me down. Thanks guys! - Clare G read more

Stopped in on a whim, I needed a fill and was not getting what I wanted from my previous nail salon. Peter did my nails and did exactly what I asked for. I have flat nail beds and needed a little arch without making them look too thick and he did an amazing job! My nails look fabulous! read more

Empress Nails II Day Spa - Nail Salons Near Me - Lisle, Illinois

This an amazing nail salon. My daughter had cat eyes on her nails. I had liquid gel, amazing nail techs. 10 out of 10!!! read more

Empress Nails II Day Spa - Cat Eye - Nail Salons Near Me - Lisle, Illinois

I got dipped nails and they came out terrible! They are super thick and don't even feel like my own nails. It feels like I have "fake nails" which i can't stand...I hate them! Also, on the same day I got them, the top layer of one of the nails peeled partially off. On top of all of that, the lady that worked on my nails was quite frankly rude. She spent much of the time chatting loudly in another language and uproariously laughing. While she should have been focusing on my nails, she kept stopping to look over at other workers and chat with them and then laugh loudly in my ear. I didn't like the woman working on my nails or the quality of the finished product. I will never return here. read more

They are sincerely the best at customer service and nails. They do a great, thorough job and they never rush. They always greet me by my name, no matter how long it's been since I've come in. I have a full time job and two kids so I'm often that customer that comes at the last limit and they have kept their shop open for me after hours and offered me additional services even though they were closing. I brought my 4 year old today for her first pedicure and she was nervous. The treated her like royalty and never got irritated when she was afraid or difficult. They've made me feel like family and I will never go to another shop. Laurie Tate read more

This place is excellent and has phenomenal customer service and expert technicians and the owner and his staff are so welcoming and over accommodating. I walked in at closing time and they took me and my wife last minute and did a phenomenal job. I am actually very familiar with the cosmetology industry as I am licensed, and I highly recommend this place that's very amazing and down to earth and very friendly and expert quality, I give it 1 million stars if I could five stars is the highest and they deserve the best always and peace to all! read more

Empress Nails II Day Spa - Empress 2nails salon Lisle Illinois 5 STARS EXCELLENT QUALITY AMY DID A GREAT JOB AND OWNER JAY AND ALL STAFF TOP NOTCH - Nail Salons Near Me - Lisle, Illinois

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Kevin Jay and staff do an amazing job. Their work is spectacular and they care about all their customers!! read more

The gal who did my nails was not good at shaping them. Had to fix when I got home. not sure if I would go back there

This places was recommended to me by a friend so my boyfriend and I came here as a birthday gift for me and we got manicures. They were great! I had Kevin, and I learned quickly that he is a requested nail technician and after seeing how mine turned out, I agree. He did so well and is such a perfectionist. Almost everyone that came into this salon was a regular and the staff was so friendly to everyone. I would highly recommend this place! read more

Empress Nails II Day Spa - I came in with a picture of what I wanted and they did just that! - Nail Salons Near Me - Lisle, Illinois

RUN FROM THIS ESTABLISHMENT! This use to be one of my favorite nail shops; not anymore. I stop going there once they started putting polish on my skin instead of my nails, and the staff started to become rude. My daughter stopped going because of the rudeness and not feeling welcomed, but she decided to give them another try and went there for a full-set and received a horrible job. She explained to them before leaving that one of her nails were crooked, but the guy just looked at her. She also told him that the nails felt loose, again just looked at her. 3 days later 4 nails broke. She phoned to speak to someone about it, they were rude and hung up on her. I phoned, and was told they will redo for free. However, the next nail job was worse than the first. Bad paint job, she was rushed out because it was near closing time, and Nails started breaking the next day. read more

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The staff here is so so nice and friendly. They do an excellent job on acrylic nails I have never been disappointed!! read more

Empress Nails II Day Spa - Nail Salons Near Me - Lisle, Illinois

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First of all, I am not much for writing reviews unless something is wrong but this nail salon was INCREDIBLE. I've worked specifically with the beauty industry for years and my experience was so impressive, I had to say something on here for others. I had to get a fill-in done and my nail tech made my nails look better than my old place ever made them look. A nail tech overheard what color I wanted and recommended something to add because what I picked was rather sheer. I'm OBSESSED with how they look, my tech took his time, I felt cared for and got nothing but all smiles and great service. DEFINITELY not going back to my old place! Thank you Empress read more

Empress Nails II Day Spa - Nail Salons Near Me - Lisle, Illinois

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Kevin did an excellent job with my no chip manicure. Works fast but precise! I'll be back for more services

I just went here today from a great deal on Groupon (only $19 for a no-chip!). I will most definitely go back! My nail tech did a great job and was super fast. Most places take 45 minutes to an hour and do an ok job. Today, my nail tech (I wish I would've asked his name...) was done in 30 minutes and did a perfect job! I would recommend this place, for sure! The only thing that would make this place even better would be a little TLC inside. But that's just minor details. read more

Empress Nails II Day Spa - Fantastic job on a no-chip! - Nail Salons Near Me - Lisle, Illinois

I have been going to Empress Nails II on and off for about 20 years. I have seen people come and go. I recently went back 5 weeks ago to find what I thought was a very customer friendly crew. They have been extremely busy every time I have been there. The place has been buzzing. That is good and bad. I initially found the quality of the work excellent. There is one fault. Not only do they take appointments, but they take walk ins and squeeze them in where they can even if the person who had an appointment has to wait. I have been there up to 4 hours, with an appointment, for a pedicure and acrylics. I spent at least an hour of my time sitting around waiting that day. They were very apologetic but still, I was inconvenienced. I continued to make appointments in spite of that. 2 weeks ago, I went in and had to have my acrylics redone. The person that took care of me chose not to do tips, the acrylic only. In less than 2 weeks my nails were a mess. After reviewing it in my mind that person was doing what was needed to do, to get me out the door. They were taking on more than they could handle. People were walking in constantly and the shop manager was accepting them. They were so busy pleasantries were minimal. When I went in this week and requested that the job be re-done, I was treated poorly by one woman in particular. I was seated with her, but she had not taken care of my nails the 2 weeks before and she wanted nothing to do with me. All I asked for was what I had paid for. I was willing to pay the cost of a refill which is what I would have normally gotten done but not the full amount. I was kept waiting and when I asked the woman if she could tell me what was going on, she said "no" in a matter of fact way, gave me a dirty look and went and sat on one of the pedicure chairs with her feet up, playing with her phone. It made me very uncomfortable. The young man that originally took care of me did redo the job. He did a beautiful job, so I paid for a full set. I came to the realization that the driving force of the customer centric environment that was there 5 weeks prior, was no longer there. I will go back one more time to see how it goes because I always give second and third chances and because it is convenient. To the woman who treated me poorly I would say, if you are not happy with your job, go work somewhere else. read more

I wish i could give this place ten stars! I have tried countless nail salons, but i am very picky, and this is the ONLY one that is up to par. They are quick, professional, and do beautiful work across the board. I still come here even though we moved to Lombard and it's now a 30 min drive. Anna is my fave but they all do excellent work. I had my whole bridal party get their nails done here for my wedding in 2015, it was perfect, and it seems like they're only getting better! It blows my mind that they remain so competitively priced. I have paid much more for much worse. You will NOT regret choosing Empress. read more

I seriously never post reviews about places but I couldn't resist! Kevin has been my nail tech for 5 fills now and I've NEVER left disappointed! He always makes my nails perfect!! 100% recommend!! read more

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Great service and the environment is relaxing. I love my nails went for a fill eyebrow and lip wax. Price is about the same as everywhere else. read more

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Brought my girlfriend in a couple weeks back for Dipping and Pedicure. We both very please and satisfy with the service and quality it came out at the end. They also have some good pedicure options, we went with the Milk & Honey Pedicure which come with Parrafin Wax treatment at the end. Great customer service and definitely our favorite spot in Lisle. read more

Now, I like my pedis just as much as the next guy but... I LOVE my pedis in massage chairs with attached iPads WAY more. The staff has always been ultra courteous and friendly and they have some really neat nail art option but the almost disheveled look of the place is what's really eating up the stars on this one is the clutter and disarray. There's just a lot of stuff going on and overall, I'd say the place is in need of some SERIOUS feng shui... or at least de junking. So much so that not even the fact that they got the early release of the new Muppet O.P.I. colors (in September!) when everyone else didn't get them until November. Don't ask me how. Maybe they fell off a truck... they also sell bootleg handbags too- odd+notreallyafanofthatsortofthing. But again, they're very nice and their prices are pretty much the same as everywhere else but you get an upgrade with the iPad to d*ck around on while you get your pedi. read more

I bought the groupon for this place, but I would not go back. The groupon was for two no chip manicures. The first time I went the lady had no idea what she was doing and it took way longer than it should. Second time I went a man did it. He was very friendly but he cut my cuticles. They were sore for at least a week. I didn't have to wait at all, and they were friendly, but I don't want bloody infected cuticles. Place was nice and seemed clean though. read more

1st impression was great. The gal was friendly on the phone to schedule my appt. The appointment took TWO HOURS. The guy painfully removed my cuticles. I showed him the polish was leaving ripples and not drying smooth. He redid 3 of them then said I was done. I requested the last 2 be fixed. That is when he admitted the polish was bad. At this point, I had been sitting there, 7 months pregnant, for 1.5 hours. They had to remove the polish and start all over. I now missed my other appointment. Billy redid the mani, much faster than the 1st guy. I am disappointed that I was asked to pay even a discounted price. I spent 2 hours of my day there, to miss another appointment and have bleeding cuticles (photo to be uploaded). read more

Empress Nails II Day Spa - After having my cuticles painfully removed. - Nail Salons Near Me - Lisle, Illinois

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Came here with on of my besties and bought the $10 for $20 deal on Yelp. We both got the basic pedicures. The service was awesome and the pedicures seem to really be lasting. I have to admit, it was one of the best pedicures I'd had. I will definitely be back. read more

Absolutely incompetent. I was in and out in a half hour for a pedicure. Polish all over my skin, nails filed completely uneven, half the nail painted. 3 strikes you're out. I even told him not to paint a top coat since I'm redoing it when I get home and he nodded ok. Total waste of time and money. read more

I was contacted by Billy, the owner of Empress II. He wrote a kind apology for my experience and asked me to give them another try (on the house). I am impressed with his quick response to my review. Clearly they care just as much about their customers as the previous owners! I will revisit when it is time for me to get my nails done again and I look forward to making this a five star review! read more

Ladies take your manis and pedis elsewhere . I visited this nail salon for the first time and here is why it's not worth your while: No one speaks English The foot soak was cold, I requested warmer water, and request went unnoticed. While doing my Mani, the lady kept digging the tools into my nailbed. No massage for the hands or gentleness when taking care of the cuticles. Someone else finished the polish and rushed through it, to get the next customer. I could have done a better job at home myself. I'm not going back. There are plenty of better nails salons and with far superior customer service to go get my nails done. PS- To the business owner who responded, the truth hurts...doesn't it. This salon is located in lisle, next to the subway on 53 and maple. Not worth the terrible service. What appointment book? There was someone yelling or motioning a girl in a foreign language to take the next customer. read more

Just meh. the shape of my nails is supposed to be short and round but its more short and pointy and just blah. they don't look like nails. and they're supposed to be ombre, but they're not. the techs seemed to think they looked really good, so maybe this is good for them, but I've had them done much better at a place out of state, so I know better. I will look for another place to try nearby. they people were nice though. read more

My girlfriend has been coming here for years, always with rave reviews, so when I decided I wanted acrylic gels, this was the place to go! I was greeted quickly and set up with a tech right away. She was very nice and thorough, and did everything perfectly all the way up to the end. The polish bottle I chose was empty, so I was about to choose a different color when she insisted she would just thin it out and make it work. She used an unlabeled bottle of liquid and thinned it, then finished the service. I know that people use acetone as a nail polish thinner instead of thinning fluid because it is cheaper... but it also mucks up the drying time if it's used in excess. Two hours later (not exaggerating!), my nails were still not dry. I took the polish off and redid it at home myself. The service was good, I just wanted to go somewhere and have it done right. read more

Easily the WORST salon I've ever been to in my entire life. I had just moved and found this place conveniently across the street and they also had later hours than a lot of salons which was a plus with my work schedule. I walked in and everyone seemed rude and annoyed. They were very nice to customers they seemed to know and very rude to anyone else. The man not only made me bleed, but he did an absolutely awful job on my nails and spent a lot of time laughing at me throughout the appointment. He made me feel super uncomfortable and unwanted as a customer. I will never be back and I would advise everyone to stay away from this place. They don't care about any customers unless you're a regular and they definitely don't care about the quality of their work. read more

This is my go to nail salon! I have been to four different nail techs to get either a full set or acrylic fill and they have always done such great work! read more

I understand they do a good job specially Taylor and Kim when I had them for pedicure. They really clean and go deep down your ingrown nails, the reason why I came back after my first month visit. Recently I called in an appointment with Taylor so I dont have to wait like the second visit, but what happened was disgusting to me. Though they remedied and Taylor did my pedicure, I still felt terrible about the whole thing. I came in and said I have a Noon appointment with Taylor, and they said, I did not call and my name is not on their appointment book. That is terrible to hear since I called for an appointment and I never experienced that before with any other nail salon. I am not sure if I ever wanted to go back to them, my attitude is... once I get disappointed and made me felt crap, I will never go back to that place ever again. I am now searching for a nail salon who will treat me right. Thanks! read more

I initially was introduced through a groupon deal but the place is so elegant and relaxing inside. The staff are very friendly and professional. I have gone to many places to do my no chip manicures and a lot of the places do not have many options for color. This place has many many options which initially I was overwhelmed but it's awesome. I know exactly where I will be coming going forward. I've had a great experience each time, only thing I recommend is to make an appointment apparently that is an option here and strongly preferred. read more

Empress Nails II Day Spa - Beautiful piece of art here at Empress Nails, very relaxing piece to look at while receiving your services. it - Nail Salons Near Me - Lisle, Illinois

Average. Nail tech didn't even speak to me. Not even small talk. I was left to dry my nails in the most awkward chair that my neck hurt. Then the whole staff left at closing time without even a goodbye. I won't return. Nothing special. read more

Empress Nails II Day Spa - Nail Salons Near Me - Lisle, Illinois

Went yesterday for no chip manicure got groupon good deal. Also got a pedicure. The pedicure was ok when I got home noticed tips no polished as I would have liked. Not impressed with chair seemed dated I had to ask if worked. 2 different people worked on nails, no reason given. Thought would give a try will not go back still looking for salon local that I like read more

Ive been going here since I was very little and havent stopped since! I love the new employees they are very thorough and very kind! Everything is kept very clean and sterile. Fave place for acrylics and pedis! read more

I really wanted to give this place a chance. I called ahead at 12:45 and asked if I could come in, he stated they were busy but I could come. He assured I would be serviced at around 1:15. It is currently 1:35 and three people have been serviced including 2 people who arrived after me with no appointment. 3 minutes ago they asked me to come back AFTER having me soak my feet for 25+ minutes. i'm over it!! read more

Best acrylic set manicure Ive ever gotten!! My nails were done so well and very good quality! The service was great and the people were very nice, making the experience even more enjoyable! Absolutely loved my time there and my nails! It's cheap too :) read more

I got my nails done here for the first time today and I must say that they did a wonderful job. The space is clean and the staff is very friendly. The COVID procedures they have in place are great and as a customer I felt safe inside their space. The only thing that's keeping me from rating this a five star experience is the price. I got a full acrylic set and the price board showed that the charge would be $25 plus an additional $3 for COVID, which is completely reasonable and acceptable. However when they rang me up they charged me $38. I asked why there is a price discrepancy and they explained to me that there were additional charges for the length and coffin shape that I chose. Maybe this is normal procedure, but this is the first time it's happened to me. Every other nail salon I've been to the base price of the full set included the shape and length. If anything, the additional charges for length and shape should be listed on their price sheet. I felt a little blindsided when I left. I will stick to my usual spot across the street from now on, but needless to say they did do a great job on my nails. read more

Empress Nails II Day Spa - Nail Salons Near Me - Lisle, Illinois

I have never had a bad experience here. They're lavender pedicure is $35 and it has constantly stayed the best pedicure I have ever had. No chip usually lasts no longer than 2 weeks but always looks great. read more

I loved my first experience at this place. Went for a pedicure & Penny attended me so well :) The only reason I am giving 3 Stars is because I want to go here a couple of more times before I commit to being a fan :P Based on my one time experience, I'd definitely recommend this place :) ================================================================= I am writing again and also increasing Stars as I have been to this place every month since my first review and they have never let me down :) Amazing mani-pedi place :) ================================================================= read more