I went in on Wednesday and had such a great experience! Bianca helped me find exactly the gear I…read morewas looking for and made the whole shopping trip easy and fun. She was super friendly, patient, and really knew her stuff. Great customer service and a welcoming vibe I'll definitely be coming back. Highly recommend this location!

This store is awesome. They should all be like this one. We came here because my grandson's…read morecleats were available here. Not all Dick's have the same products. He got exactly what he wanted, with great help from the staff. We walked into the store, we were asked what we were looking for. First was skateboard protective gear. I heard the salesgirl tell someone we were on our way. We were greeted by a nice man, who helped us with sizing and stayed with us until we were satisfied. He asked, "Any other shopping today". When we mentioned cleats, he said he would let them know we were on our way. When we got to shoes, they were busy, so we were not greeted. But we were helped in a timely manner. The salesman helped with fitting and got us a larger size. AMAZING customer service. Note: we went to another Dick's the same day and did not receive the same level of service.

Quality work and reasonable prices + Great customer service. Eddie and Patty treated me very well…read moreand worked patiently through all of my inquiries. There is a reason why M and M has been around for as long they have.

I was hosting a bachelorette party and the bride wanted us all to wear cute tanks for wine tasting…read more I really wanted them to come out perfect, without having to order online and not being able to talk to someone in person. I walked in to M and M and talked to, who I'm assuming is the owner, and he was able to place my order that day for the tanks. I chose the font and colors based on what the bride wanted. He had them done and ready to be picked up within four days! It was awesome!! I will definitely be back for more custom orders

First time in this store today. Brightly lit, clean, plenty of parking, helpful staff. Violet…read morehelped in the shoe section to choose a pair of black Brooks running shoes. I tried walking shoes as well, but the higher arch supports in the running shoes felt more supportive. Last season's design of Adrenaline Brooks walking shoes were $20 off but I chose the running shoes. This store is a little out of my way but it sure is a lot nicer than the Big 5 I'm used to going to.

5 stars for Cole and the soccer department. Store is beautiful. Love the remodel. Cole was very…read morehelpful. He knows soccer. Knows the game, shoes, balls, etc. He helped my 10 year old son and I get soccer cleats. Appreciate his help. Great employee. The soccer department offers a wide range of cleats. They now sell higher end cleats. Prices are competitive. Impressed with their selection.

If I could give zero stars, I would…read more I purchased a 24 oz insulated Dodgers chrome draft cup from this store on 12/11/25 for $40 as a Christmas gift for my husband. He opened it on 12/25, but we didn't actually use it until mid-January. On his very first use, the coffee spilled all over him because the lid was cracked. I tried to avoid driving an hour back to the store, so I searched everywhere online for a replacement lid but couldn't find anything even remotely close. My last option was to return to the store to see if they would replace the defective lid. Unfortunately, I was told the return/exchange window had passed by just three days (01/15), and the employee refused to help. He even called the manager, who also said there was nothing they could do. When I asked where I could buy a replacement lid, the employee didn't know and mentioned that other customers have had the same issue with this type of lid -- which makes this even more concerning. To make matters worse, the only solution offered was for me to buy another insulated cup. That felt like a slap in the face considering the one I bought was defective. Because this was a Christmas gift, it sat in a gift bag for a while, which caused the defect to be discovered too late. For a store to refuse to help over three days, especially right after Christmas, is unreasonable and poor customer service. I will not be shopping at this location again.

Beware this place, we got ripped off by them and they will not stand by their word…read more My wife bought 2 MLB mugs and was charged 24.99 per mug but the mugs were labeled 17.99. When my wife caught the issue they refused to make it right. She called later and got a manager who said they would send out a refund...that was nearly a month ago. Scam! Bait and switch! Do not shop here.

I came here to exchange a tent that I purchased a week ago. I was finally able to set it up and the…read morestrings were all damaged. I told the lady at the register and she looked at me like I did it. She then proceeded to open the box and sure enough, the strings were damaged. I told her I purchased the tent a week ago and I was able to find some time to set it up when I noticed it was damaged. She then rudely told me that their equipment should be new and it's not possible for it to be damaged. I argued with her and told her that I thought it was brand new but i guess it wasn't. It was in it's original packaging.. Finally, she accepted it as an exchange and told me to grab another one. She said if it happens again, I'm going to have to take it up with the manufacturer... Really?? It's not my fault it was broken.. I then grabbed a "new" one and she asked if I'd like to check it before checking out. I said okay, I checked over the sticks and it looks fine. I told her what about the tent, what if there is a hole. She told me I can open it up in the store but there was no room to do that.. so I told her that I'll just set it up today at home and if it's not good I'll bring it back. She then proceeded to do the exchange then told me it was going to be $17.99.. wait.. I'm exchanging.. why do I need to pay. She said initially it was purchased with a coupon.. I said okay... So use the same coupon.. she then said she didn't have a coupon, so she made me look for the same coupon.. I found one on their website and luckily it worked and covered the $17.99.. I got out of there and was pretty upset. What was supposed to be an easy exchange turned into an argument and her accusing me of damaging their product... Not coming back to this store..

This Big 5 is in the "central court" shopping center on…read more central and Philadelphia. I needed some warm weather clothes for my daughters for our upcoming trip to the local mountains. I found a coupon for here on retail me not for $10 off $60. That was enough for me to go and look for what they had. I did find suspender snow pants and boots for my 5 year old daughter. With the coupon the pants came to $24.99, not the best but not bad! Didn't see any boots for my 2 year old baby though unfortunately. I certainly do think they could have greeted me when I walked in, manager looked right past me. Also 2 cashiers were working and no one was paying attention as I waited in line. Had to just walk up myself. Not greeted at all he just began scanning. The coworkers were talking amongst themselves about the schedule or what they're going to do this weekend or something? Glad I found what I needed though so my girl won't freeze when we go to the snow.

Showed up on a Friday at 8:40pm to buy a few items. Store closes at 9pm. The worker in the photo…read morerushed to lock the doors before we could get to the door 20 minutes before closing, then completely ignored me and 3 other customers as we stood knocking/trying to ask why they were closing so early. Other staff who were up front saw us and rushed to the back of the store. Last I heard, Big 5 wasn't in a position to be turning down customers and closing their doors early just so they can leave early on a Friday. Take your business elsewhere. Won't be back.

Bought over 20 items. Got a great discount…read more Got a special code for kids at my kid's school to get a great coupon (located in the office). Worked with the productive part of the group. Great service. Great help. Store inside is a little compressed. Great products. 2nd year buying at this store in big numbers. Will be back year after year. Thanks big 5 for an experience well worth the Vibration. Tgif guys

Came here to stitch my Red Sox hat and it came out clean. Also it's cheaper than lids best employeesread more

I bought my son a shirt here on Tuesday September 4th for my son to wear to school on Thursday the…read more6th. We cold washed it and dry hung it, only for the logo to fall off. I called and the store manager said that it's policy for the not to take any merchandise back that cannot be resold. It would have been helpful for them to let us know that the merchandise shouldn't be washed, or would ruin after fist wash. Worst $25 dollars u have ever spent. DON'T SHOP HERE. There's not even a corporate office to call. IF I COULD GIVE NEGATIVE STARS I WOULD.

I dig this place. Unique clothing from hipster, retro to skate vibe. Cool shoe inventory you can't…read morefind elsewhere. Staff is amazingly friendly. 5 stars

Kings is one of the few last bastions of streetwear boutiques, reminiscent of a long, bygone era of…read morestreetwear dating back to around 2009 to maybe the end of 2014. Nowadays streetwear trends have shifted, blurring the line between casual fashion and high fashion. It's made its way into high fashion, collaborating with major fashion heavyweights like Louis Vuitton, Gucci, Dior, Vetements, etc. to list a few. Kings to me is what pure streetwear is all about at its core. No bots, no asinine reseller mark-ups, no insane pricetags, no bullshit. Just tried and true streetwear styles from iconic streetwear brands that have withstood the test of time. I'm thankful Kings and others like it still exist (Proper, BAIT, Bowls LA and Union are both kind of). I say kind of because Bowls opens whenever they want and Union definitely has a certain audience in mind with the brands they carry. Anyway, maybe I'm looking back at the history of streetwear with rose-tinted glasses, but there's no denying that the fact that a place like Kings can still thrive despite the fact that a lot of boutiques I used to frequent have either shifted to online exclusively or just shuttered their doors permanently is respectable. The fact that you can still walk into a place like this and get some sick drip without playing bullshit games and waiting for drops or buying bots to cop shit is something I truly appreciate. The staff is cool as always and if anything, their selection has improved over the years and they've definitely stepped up (heh) their shoe game as well. Anyway, my very long drawn out point is that Kings is still king when it comes to finding streetwear locally with an excellent selection. They carry all the brands; new and old. It's like Costco. You definitely aren't walking outta there with just a $5 rotisserie chicken. You're gonna walk outta there with a whole ass wardrobe if you haven't gone shopping in a VERY long time, like me.

The top of the receipt and a beautiful green display reads " GOING GOING GONE!"…read more That very well should be the theme as at these prices for this variety and quality of sports shoes and clothing it is apt and a perfect fit ( having so much pun...). I had absolutely no clue as to what to expect and was pleasantly surprised to see the inside of this massive space that was maximized to the T with racks and walls stocked with merchandise. Extra wide shoes - np! Size 14, 13 & women's shoes - yes!! Nice selection. Golf shirts in brilliant colors and styles and up to a 2X - hole in one! Shorts for all in every style and color - Si! Plenty of comfortable seats and try on stations all over the floor- nice!!! No stress take your time shopping with everything spread out- indeed!! All these at fantastic prices!! ( receipt photo). My hats off to cashier Tracie who was so patient and kind. She opened a Dick's account for me and was absolutely thorough, professional and efficient. The folks in front of me had 2 carts full of shoes; I am guessing at least 36 pairs that they picked up. The great thing - there were 2 employees on the floor bringing out more shoes from the back and sticking. Loved it! It is always a beautiful thing to get 2 pairs of new kicks and a nice golf shirt for $55. Christmas cometh early for Ray Ray!!

Drove an hour from the LA area to visit this store in hopes to find a few youth items and women's…read moresports gear. Staff were very friendly and attentive. We went to find some basketballs, unfortunately this store has no ball selection for any sports. Also was looking for some youth kings gear which I didn't find at all. Prices were still high, a typical Nike sports team shirt was still $30-$40. This store did have awesome selection of women's and men's shirts and shorts. Also an awesome shoe selection. Unfortunately I left and didn't buy anything.

We went in to purchase some CHAMPIONSHIP GEAR,, but unfortunately they didn't have our sizes…read more However they had just about everything else.. we were greeted when we walked in which was nice, the store overall was clean,, they also offered a few "Deal Items"

Sandra the manager at this location in Rancho was fantastic, patient, attentive, creative in…read morehelping design the hats however you want it. I did the custom embroidery for the hats which you can bring your own for about $27 for the design. you can layer mulitple designs into one as you can see in the photos. The metallic thread is $2 extra but beware it kinks out the machine often and makes your thread easier to come off, and delays your hat completion time by a lot. Also the metallic thread is very glittery and shimmery in nature so I don't think it matches the dodgers theme since nothing on their hats or jersey are every shimmery or glittery. I highly recommend avoiding the metallic thread upgrade and going with just the flat thread. Be warned the design can take anywhere from 10-30 minutes to design and to work on your hat can take anywhere from 30 minutes to 2 hours... depending on wait time, queue and complexity.