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    Empire Plumbing

    4.0 (21 reviews)
    Open Open 24 hours

    Services - Empire Plumbing

    Plumbing inspection

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    Reviews With Photos

    The last part of the clogged drain.
    Joshua R.

    Today our backyard and pool was overflowing and flooded the back yard. I called Richard at Empire Plumbing and his team Manny, Jesse and Johnny came out and worked hard until they got the drains all cleared up. There was so much junk in my drains. Manny was very informative and kept in good communication with me about the entire process. Overall, it was a very good experience. I recommend them!!

    My 100+ year old juniper that Richard tore apart with a tractor. He didn't say anything, waited until I left and did this.

    we called empire plumbing to fix septic line, Richard came out and said the line needed to be replaced, it didn't need to be replaced, then septic tank needed to be replace, it did. He said he could do it, we said ok. Big mistake. He would say one thing and do another, every time. he talked big but didn't really know how to do it. A two day job turned into more than a week and he complained the whole time, blamed me for his difficulties, didn't show up when he was supposed to. after a few days said we will have you all hooked up today and able to use the bathroom. That didn't happen. I told him to be careful of the 100+ year old juniper close by and he said no problem. I had to leave for a few hours, and against my better judgement I left. I told him I wasn't comfortable leaving him alone but did it so he could get this done. When I came back he was gone and so was half of my beautiful juniper. He used a tractor and actually ripped it apart, tossing the branches aside, onto another juniper breaking big branches on that one. He said he had to trim a couple branches after he had done it, just destroyed it. he did everything wrong. had to come back three times to level the yard, he didn't know how to operate the tractor, he said he was a master, it became obvious he was not. I could say much more but you get the idea, it was a nightmare. He doesn't communicate and acts like he knows everything and doesn't listen. I would not recommend him for anything. I give a -5 for his bad service

    This was in our part of the city sewer line , picture doesn't do it justice it was huge

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    7 months ago

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    3 years ago

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    3 years ago

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    3 years ago

    Business owner information

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    Richard A.

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    3 years ago

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    6 years ago

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    12 years ago

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    6 years ago

    Very experienced workers. These guys did a great job. I highly recommend Empire Plumbing!

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    12 years ago

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    14 years ago

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    Ask the Community - Empire Plumbing

    Review Highlights - Empire Plumbing

    I called Richard at Empire Plumbing and his team Manny, Jesse and Johnny came out and worked hard until they got the drains all cleared up.

    Mentioned in 5 reviews

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    Econo West Heating, Air & Plumbing - New full HVAC unit install, with proper seam seals, quality vent tubes, and comprehensive insulation.

    Econo West Heating, Air & Plumbing

    (273 reviews)

    Dan was the most knowledgeable and likeable technician I've ever met. He knew exactly what I…read moreneeded, how much it was gonna cost, and how to save me money. I'm definitely gonna go back to Econo West for my HVAC needs, and I'm gonna ask for Dan again.

    I hired Econo West to replace some parts in my heating unit while we were in the middle of a…read morekitchen renovation. Unfortunately, after the repair, one of the parts they worked on caused a significant water leak that resulted in substantial water damage to my home. To their credit, Econo West came back out and corrected the issue with the heater. The bigger problem came a few weeks later when mold began appearing in the walls affected by the water damage. I spoke directly with the owner and went back and forth with him about the situation. Rather than taking responsibility for the mold damage, I was told that I couldn't prove their leak caused it and that the mold could have already been there before the water damage occurred. The owner also wanted to speak with my contractor because he was concerned that we were trying to get an excessive amount of money out of the situation. Ultimately, I had the damaged areas repaired as part of my renovation and decided not to pursue the matter any further. Had I not been doing renovations, I might have pursued it more, but at that point, the time and stress involved simply weren't worth it to me. I'm leaving this review because I think potential customers should know about my experience. Mistakes happen, and I appreciated that Econo West returned to fix the heater issue. What disappointed me was how the resulting damage was handled afterward. When a repair causes a major water leak, I believe a company should stand behind not only the repair itself, but also reasonably address the damage that resulted from it, especially when it has the potential to cause damage to someone's health. Unfortunately, based on how my situation was handled, I would not use Econo West again. Edit: In response to the comment below, the drywall was not replaced behind the cabinets like you said. In fact, it was my contractor that completed that job. The fix you guys made stopped above the cabinet and the mold was found behind the cabinet, directly below the work completed by your team. I have pictures if you would like to see for yourself. This was all discussed previously with the owner. If what you said in your reply is in the notes, then they are falsified.

    Empire Plumbing - plumbing - Updated September 2026

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