I was working within a tight budget. Brandon showed a selection of tiles that suited me personally…read morewhile still keeping within my budget. The service area kept me up informed of dates I could pick up supplies. Just a great group to work with.

Upon our first visit to Mosaic Tile, we picked tiles and accents for over 10 bathrooms and other…read moreutility rooms. Our assistant helped us make good selections. The story goes sharply DOWNHILL from here. Our 1st assistant quit a couple weeks later. So, upon our next visit we worked with another representative who had to get up to speed with all our selections. We made a couple adjustments with her. A couple months later, when it came time to order all our material, Mosaic called and said they didn't have enough material for 2 of our bathrooms (one of which was the master bath!) Our assistant wasn't available, so we scrambled to work with yet a 3rd representative in an attempt to make suitable substitutions. So stressful. We had a car accident on the way home. In the course of all this turmoil, Mosaic ended up not sending enough material to our job site and they also made an error on one of the accent tiles for one of the bathrooms. As a result, one of our bathrooms looks terrible. By the time we saw their mistake, it was too late for them to rectify. I'd like to give Mosaic the 1 star they deserve. Every time I'll walk into our wetbar bath, I'll cringe and remember how Mosaic screwed up our order. Each person who uses our wetbar bath will hear about how Mosaic screwed it up. SUMMARY: If you have a whole house to order for then do not trust them to get your order correct. You'll probably work with 3 or 4 different people over the course of your ordering process. You'll likely have the same level of mistakes with no accountability. I wouldn't trust Mosaic with an order ever again. The only reason I'm giving 2 stars instead of 1 is that they were nice folks. TIP: Make sure you get a print-out of your order BEFORE THEY START INSTALLATION so you can confirm. Mosaic never showed us our order or asked for sign-off or confirmation. No wonder they made so many mistakes. Really, really unprofessional. *** UPDATE*** Later, we realized Mosaic installed tile incorrectly in every room they worked on. We asked for 1/3 offset (staircase pattern) and got a mixture of 1/2 offset and something else. We reached out to management and received no reply. Updating review to 1 star. *** UPDATE *** Later, we finally received a reply in which we were blown off with no offer to fix anything. Remember folks, get a print-out of your order otherwise you'll be holding an empty bag like us and Mosaic will laugh you off.

We had a wonderful experience with DNC Flooring! First of all Denis was prompt in responding to my…read moreinitial inquiry & gave us an estimate in a timely matter & at a fair price, which didn't happen with other companies. Secondly, Denis, Freddy and anyone working in our home was respectful and conscientious of their work. Whenever we had a question or concern it was addressed. We couldn't be happier with the results, they do quality work! We love our new bathroom and newly painted bedroom! And they got the job done in the quoted timeframe. I highly recommend DNC Flooring!

DNC did a fabulous job They were neat and did the job…read moreexactly as we wanted. We are moving my elderly father in with us. We had a quick turnaround for a walk in shower with bars. Dennis and crew helped us renovate plumbing and entire new shower. Will definitely use them again for other home improvements Thank you Jodi and Jim woods

We hired Flooring RVA to refinish existing floors and install new flooring in our home. While the…read moreproject was completed in November, our experience since then has been extremely frustrating. After the job was finished, there was no notification that the job was complete. In fact, several materials and tools were left scattered behind. We then discovered numerous issues and excessive damage caused during the process. This included problems with the subfloor, uneven stain coverage where the old stain shows through, gaps and transition issues, mismatched show moulding, and multiple baseboards that were torn off and not reattached correctly. There was also damage to surrounding walls and trim that occurred during the work. A representative from the company finally came out to review these concerns after numerous contact attempts. Upon reviewing the work in person, RVA flooring acknowledged that portions of the work were done incorrectly. We were assured the issues would be corrected and that someone would follow up to schedule the repairs. Unfortunately, that follow-up never happened. For months, we have made repeated attempts to contact the scheduling team to set a date for the agreed-upon fixes, but our outreach has largely gone unanswered. At this point, we are simply trying to have the workmanship issues and damage addressed as promised. We chose Flooring RVA expecting professional service, quality installation, and accountability. We are still hopeful they will stand behind their work and make this right, and we ask that someone from the company contact us to schedule the necessary repairs.

RUN, don't walk, this place is a joke. Whatever you do, DO NOT PAY before work is completed. Read…read morethe other reviews here, READ THE REVIEWS, they're telling you everything you need to know. We unfortunately paid in advance, the carpet got installed and as the installers were finished we noticed black stains in multiple places. Immediately let the business know. Instead of just replacing it, they wanted try a carpet cleaner, which I should have never agreed to, but I let them try. It didn't work. Then, instead of just replacing it, they wanted to come in and cut out sections to replace, which even their installer said they wouldn't be able to make match with the seams. Their answer? To cover those parts with transition strips. Cheaped out at every step. The lack of communication is insane, weeks will go by and you can't get a response without threatening to write a bad review. In the end we end up with mucked up carpet and no resolution because we paid up front. Do yourself a favor and light your money on fire instead of doing business with this place.

Their installation of our quartz countertops and sinks was outstanding. They worked long hours and…read moredidn't stop until everything was perfect and cleaned up. It wasn't their fault, but the faucets did not connect properly. They tried everything possible, but the pipe threads didn't match and we are bringing in a plumber to finish the job. We love our new counters and sinks. Quality at a reasonable price.

Super impressed and happy with Patriot Renovations. Our quartz countertop seam opened up and we…read morewere referred to Patriot Renovations by Capitol Granite. Wonderful family business as well as military. They came prepared and did a great and very professional job of re-situating the countertop and closing the seam as well as reattaching the countertop to the base. Jon and his helper were extremely polity. Sharlene runs the office and was very personable. I have already referred them to a friend with a countertop issue. If I ever have an issue I will not hesitate to call them! I highly recommend Patriot Renovations.

Outstanding customer service when selecting flooring to replace our carpet, as well as attention to…read moredetail during installation that was above par paying particular attention to floor slope and transitions to existing tile and oak flooring. Cost was comparable and well worth the investment needed to ensure a professional installation. Highly recommend Wertz!

Great service from start to finish. Matt worked with us to ensure we were happy with our selection…read moreprior to installation and through a change in the scope of work. The crew that was sent out were quick, efficient, and friendly and did a outstanding job.

PROMPT! Price was fair, getting job done quickly and professionally. Will definitely hire again!read more

Carlos is great - very fair, responsive and timely. He can handle all sorts of jobs from small to…read morelarge

Shawn provides suberb service at a very competitive price. He is timely,works very efficiently...he…read moreknows what he is doing. His old fashion manners reflect his respect for you as a customer and makes you feel so comfortable.

From the owner: I have true passion for what I do.read more