We just had a carpet installed by David & Jeff of "On the Spot Floors" and are exceptionally…read morepleased with the end result. From the time my wife and I met with Linda, the owner, we were impressed with the time and energy she took to make the right selection for us and to not oversell. In fact, she advised against a higher priced carpet. Jeff came out to do the measuring. Based on the finished product, it is obvious that both Jeff & David are highly skilled professionals and gentlemen and that Linda is an expert in her field. I highly recommend them.

On the Spot did an awesome job replacing my upstairs/stairs carpet. I was very impressed from the…read morebeginning to the end of the entire job. They were helpful and knowledgeable in helping guide me through the process of choosing the best carpet for our needs. Jeff, the technician on our job, was super to work with. So professional, friendly and was extremely conscientious about the job he performed in our home. We had freshly painted walls and there is not one mark on them anywhere from the install. Cleaned up after the install and with the exception of great looking carpet you never knew they were there. Great people to work with. I HIGHLY recommend them!!!!! We LOVE our new carpet....

it was the worst experience I've ever had. I asked for sanding of floors. he never admitted he…read moredidn't know what he was doing. He left gouges in the floor and many deep scratches. There were swirls and halos in the wood. He put the ugliest color sealer on the floor I wish I had not paid him at all. I have to pay someone else to do what he claimed he could do. Never ever have him sand or refinish floors. He claimed it was screening! what is that? That looked horrible too! How. I get my money back? Service was not what was requested! The quality was a minus100 and the value worthless.

Super service! Fast and cleaned the carpets better than new!read more

I found PTR by an online search for a company to come and do a shower pan and floor repair in a…read morebathroom that had water damage. Right now, it's tough trying to find a contractor to do work, much less good work. I was pleased and satisfied with the whole process. The owner came and made the estimate on the promised day at the promised time, they then gave me an honest price that fell in my range of estimates. I opted for new fixtures and tile resurfacing in the shower, as well. On the day the job was supposed to begin, they showed up in the morning and worked diligently for the next several days, completing the job in the timeframe they gave. Overall the experience was great. On top of that, the work was excellent. The shower looks brand new, my floor is modern and nice, and everything is symmetrical and color matched to provide a perfect aesthetic. Jeff and his team took the time and did it right. They kept in touch and never had a problem with keeping me in the loop. I'd recommend to anyone based on this experience and I'll use them with my next bathroom or tile remodel, for sure.

Absolutely disappointed in results and customer service. The website states that the owner does the…read morework himself and guarantees satisfaction.... not true at all. Two employees came to do the initial job and there were several areas that needed to be fixed. The owner came to do the repairs but ended up painting the shower floor the wrong color and not repairing areas specifically discussed. Another visit, new paint on the floor again, a couple more repairs... each time an area was repainted it left crackle marks and is very obvious. Within a week the newest layer of paint began to peel up... after yet another repaint (all this time I had expressed concern that the lower portions didn't seem to have been well covered and perhaps just a total re-do would be best) I gave up on trying to get satisfactory results. It also took repeated attempts to get the owner to contact me back every single time and even then he was clearly annoyed by me. None of these issues were caused by anything we did so I didn't understand why I was made to feel otherwise. Total waste of money... the floor doesn't come clean and you can see areas of the old blue color still and areas of exposed old grout. There were dings left in our freshly painted walls and areas can be seen on our brand new tile floor where something was dripped and ruined the glaze on the tile. Total waste of money- 100% unhappy.

JJ Flooring was incredible! My cat dug up a section of my carpet and I was convinced I'd have to…read morereplace the whole thing. The JJ Flooring team took a look and suggested patching it instead -- and I honestly can't even tell where the damage used to be. The repair blends in perfectly! They responded to my message quickly, arrived right on time, and had everything fixed within a few hours. Super professional, friendly, and efficient. I'm so impressed with their work and would absolutely recommend JJ Flooring to anyone needing carpet repairs or flooring help!

Juan and his assistant were amazing. We had an urgent issue and they were able to come to our home…read moreon short notice. The price was reasonable and the final install was seamless. Awesome job! Fast, efficient, friendly, expert installation.

The guys from Pro Renovation were great! The work was done on time and the quality excellent. They…read morecleaned up really well too. Highly recommend.

We contracted with Pro Renovations to relocate supporting columns under our deck and pour a…read moreconcrete patio and stamp. We were told that the project would take 3 weeks to complete, but it ended up being 3 months. The structural part of the project went well, but the pouring and stamped concrete was a nightmare. We needed a retaining wall built on a slope and they did not know how to build the form properly and so that the cement would not expand the form. They ended up pouring the cement in 3 sections and the wall still ended up bulging and it looks terrible. We were told that the stamped concrete would also line up with the three different pours and it didn't - they only told us what we wanted to hear. Our patio is not what I was led to believe it would look like and I am so disappointed. We expressed our disappointment to the workers, the project manager and the Owner. It felt like that the project was being planned on the fly and that band aids were being put on after each step to fix the previous step. At the end of the project, the Owner, nor the project manager came to inspect the final product (probably because they knew they had not done a good job and they knew we were not happy). I wrote a 3-page letter about our disappointments and sent it by certified mail to the Owner, included our final payment and pictures of the product. It has been a month and a half since I sent my letter and I expected to receive a response from the Owner, but all he did was cash my check, which says a lot about the company! I am posting this review, hoping that if someone is looking to contract with Pro Renovations, that they need to take into consideration our review. I have never posted a yelp review before until now, but felt it was necessary in this instance to help prevent someone else having the same experience as we did.

The floor in our 2nd floor bathroom need to be replaced in our 110 year North Richmond, Virginia…read morehome. We hired Del Carlo Flooring an we grade them A+. To the Del Carlo people, Richard, Terrell, Randy, and to the Plumber Mario.--Excellent Job Nuran K.Nixon

We contracted Del Carlo to replace the flooring and countertops in our 1960's kitchen. They are a…read morequality company with great service. We love our new tile floors and quartz countertops. Excellent quality.

We hired 804 Restore to do an epoxy floor in our basement and it was the worst decision we ever…read moremade. There were seams in the floor, mind you these types of floors are supposed to be seamless. Areas that started bubbling up less than a month after install. No protection of surrounding walls and windows so there is exoxy splatter all over the place. A one year warranty was offered and after notifying Scott and his team about the issues he pushed off the repair work to almost the end of our year warranty. I'm assuming he did this in an attempt to get any additional repair work out of the warranty period. If you care about quality, peace of mind and an honest contractor then do not hire this company for anything. If I could've given less than one star I would have.

In addition to beautiful work that Scott takes great care and pride in, communication was always…read moretimely and pleasant. They worked hard and were consistently thoughtful (taking care to park so as not to block me in, for example) and thorough. So glad I found 804restore!

I finally got around to getting my carpets and my upholstery cleaned after wanting to do it for…read moreyears. This company did an amazing job and were very professional and fast. They stand by their service and their name. You need to give them your business if you are looking to give life back to your carpets.

Just had my tile and carpet cleaned. I have used this company over 10 years and they are the Best!…read moreAlways on time always great results. I absolutely recommend this company.