We closed on our house, which had carpeting in the first floor and I hate carpeting. Our realtor…read morerecommended Ferguson Professional Flooring. Everything was great. Steven contacted me immediately after I emailed an inquiry, and showed up for an estimate the next day. I had budgeted on the high side of what I expected the job to cost, and his estimate came in under that amount. He sent me a link to upload a photo and see how the different options might look. Once we settled on a design, we scheduled the job for a week and a half later. His crew showed up early and banged out the job in under four hours. Floors look absolutely great and I'd definitely use him again. First class professionals here. Everyone who has seen the floors has LOVED them.

I found Ferguson on Google. Ferguson showed up well reviewed and it is a local family owned…read morebusiness. Stephen was very responsive, provided upfront pricing line by line, and was willing to be flexible with the timing of the project which was a tremendous help. The flooring was able to be put in quickly...there was a little hiccup due to an issue with additional subflooring that needed to be taken up but the additional cost to take it up was reasonable and Stephen communicated that upfront. The trim could not be completed same day due to the subfloor causing the floor depth to change but Stephen offered a temp stop gap solution, ordered new trim, and came back within a week to complete the work. Stephen was very good at communicating, sending me pictures to help me choose what kind of trim I wanted around the reception desk (I was not able to stay on premises). He also sent pictures and messaging as he encountered issues. Other contractors may have just done what they thought best but Stephen consulted with us prior to completing the work. We have had compliments on the flooring and we are happy with the result. Would recommend!

very poor customer service - Very poor customer service. The quote was delayed, and the final price…read morewas higher than originally quoted.

I had a new bedroom carpet installed and the entire process from picking out a carpet in the…read moreshowroom to installation was seamless.

I couldn't be happy enough with these folks! They were very accommodating with the new house that…read morewas being built. I wanted to get the floor done before we moved in, which left a pretty tight window. These guys pivoted seamlessly and were able to complete the install just in time. The end result was beyond my expectations. They over delivered! The job took two days. Cleanup was prefect. The floor looks amazing and the price is fair. This father and son team pair well nicely and are very very responsive to any questions or concerns I had. I would highly recommend them.

Very professional company providing a quality product in apoxy garage flooring…read more Great communication, started and finished project in a timely manner. Highly recommend!

They did a pretty large, and costly, job on my home. Overall good work, but when it comes to…read moredetails and follow up there's much to be desired. No communication after repeated trys to reach someone.

I needed interior renovations done but had already moved out of state so I needed a contractor who…read morecould handle everything for me. Two thirds of the work had been done by the time I was able to see their progress and I was definitely pleased. I had to leave before the final touches so I didn't get to see the finished job but my realtor said it all looked great. The owner contacted me when a problem arose with sanding and staining the hardwood floors, told me exactly what was wrong and gave me reasonably priced options to fix it. The result was just right and I have gotten compliments on the floors. Price was a little on the high side but worth being able to leave everything in their hands. Marked Punctuality as N/A because I wasn't there to see. The time estimate was for about 3 weeks but it actually took about 5, mostly because of the delay caused by having to change plans for the floors---no fault of the contractor's!

NERES TILE, LLC was the company I selected over 3 other local tile installation quotes. Ueslei…read moreNeres, and Neres Tile had ALL my requirements - fair price, quality background, with examples of quality work, and the business professionalism of his small business. Neres Tile was quick, detailed, professional, the demolition was very clean. Neres Tile, LLC showed real concern for my home and surroundings. See photos--Before and After!

We recently hired Short Pump Painters to paint our interior and the deck & pergola. They did an…read moreawesome job! The crew is extremely careful, very detailed and professional. They arrived on time and actually finished the job early! We highly recommend their work.

Poor Quality - I'd utilized their service a few years ago and was surprised by the overall…read moreexperience (required quite a few touch up and a repaint) given the many positive reviews they had/have however, I've come to learn they're paid for - you receive a discount on your service(s). *insert red flag*. I had no intention on writing a review until I recently came across an unfinished wall in the bathroom they partially painted. I would encourage anyone looking for quality service to look elsewhere.

Service and products were top-notch. Moe was fantastic to work with. Will definitely be returning…read morefor more and recommending throughout Richmond.

NOTE: I worked with Moe Satari at CGM and purchased my countertops via Cabinets to Go…read more Moe was patient and effective resolving issues created after the wrong color tile was installed for the shower floor and the wrong kitchen sink was delivered to the job site (not CGM errors). Getting the sink originally specified would have delayed our project 6-8 weeks. The incorrect tile color was still great, but required a change to the countertop stone selection. Moe walked me through the CGM slab yard and helped find a countertop slab which worked with the tile in the kitchen and bath and was also an option available for Cabinets to Go clients. I love it even more than my original choice! Moe also worked with the fabrication team and CGM management to find a solution which allowed us to use the sink we had on hand vs. having to re-order. This saved time and money. When white caulk was used in the bath vs. the clear used in the kitchen, the look wasn't what I wanted given the charcoal gray stone chosen. With CGM, I experienced zero pushback and no excuses getting that error corrected promptly and properly. Too bad this approach isn't more typical of those in the construction trades! How a business addresses problems says so much about their integrity and customer service. I'd definitely use CGM for future countertop installations. It was a good experience all around.

So much more of a selection than the big box stores! Thicker and such beautiful slabs to choose…read morefrom! Same price as the Home Depot, Lowes but such better and pretty quality it's noticeable right off the bat! Why go through a middle man when Capital can do it all and with such care and quality! Love our quartz and it just makes our kitchen POP! Thanks Capital Granite

They have a broad selection of granite & quartz to choose from. The finished product is top…read morequality at a reasonable price. We have new counters in our kitchen & 3 bathrooms that are beautiful. We were also able to select sinks & faucets. Personnel were very knowledgeable and friendly. The actual installation is done by Patriot Renovations, and they did an outstanding job.