Quick reply with a quote / visit and then scheduled work. Good detail on the quote and fair…read morepricing. Jason is a good guy too and easy to work wiith. Highly recommend.

I had a door that needed to be reversed. We got an estimate…read moreand it was a fair price. Communication was easy, the work was done nicely and everything was cleaned up. There was a small issue with supply chain but that was out of their hands. I'd hire this company again in a minute.

I will start my review by saying that we feel like we got a great final product in our master suite…read morehome addition, and we are so pleased and thankful for this. All the workers we dealt with were pleasant and relatively competent. The reason I would not recommend Coastal Contracting is primarily due to the lack of follow through with their one year warranty on materials. Our addition has been completed for about 9 months at this point, and we have had 3 distinct issues come up. Twice the HVAC has failed, and once the shower plumbing was malfunctioning. The first time the HVAC failed was right before the ice storm of early 2026, and we called the installing company to arrange service. They came out promptly and fixed the HVAC (faulty part, but we now had heat!) but we were told that we had to pay out of pocket for repairs since we did not first contact Coastal in writing. Ok. It then failed a second time right before the heat wave of July 4th weekend, so we contacted Coastal. We did get a personal email back after business hours saying that they would contact us after the weekend, which after 2 business days we have not heard from them. Again we did some repairs on our own. The plumbing issue happened between the two HVAC issues, so I was wise to submit my request for service in writing and followed up with a phone call, during which I was assured I would hear back...which I never did. It is just disappointing. Also disappointing were the many mis-ordered parts and vanity that delayed our project, the cut corners that we had to be vigilant about inspecting, and the surprise few thousand dollar increase in fee for a plumbing issue they did not see when they were quoting us. They admitted they didn't look under the house as they should have (I thought we were paying for their expertise?), but assured us that we could be happy that we were still getting a good deal. Maybe these hiccups and lack of communication after they get their check are all normal on a project of this size-I don't have any other point of comparison.

Coastal Contracting is one of the best contracting companies I have ever worked with. Kwan is…read moreknowledgeable and experienced. She stands behind her company and her work. Coastal is the only contractor I use for my personal needs. I recommend them to my family, friends and clients. Outstanding service time and time again. L. Hill

Nazar was very responsive and scheduling was easy. His price was a little higher than I expected…read morebut since no one else even responded I engaged him. Nazar showed up as scheduled, did a professional job, and reduced his price to reflect what the job was, not what he expected it to be. I would hire him again.

Not only did Nazar work hand in hand with us to fulfill all of our needs for door installation,…read morefinishing of said door, and adding the handle and applicable changes to the inner wall, but also during the original installation process there was an issue from the manufacturer with the door that was purchased and Nazar replaced the door at no cost to us. The negotiated price was reasonable and agreed upon by both parties prior to installation and scheduling. Very happy with the original service. Additionally, the door had a small issue, likely due to the humidity or workmanship of our home, Nazar came out very soon after reporting the issue to examine and provide both advice and offered continued services should any other issues occur.

Great Guys and Great work. I will recommend to Family and Friends. They completed a lot of work on…read moremy street. Installed a new walkway on front of my property.

Got estimate for new roof. Representative was very good and responded with frequent texts and…read morefollowup. In the end I did not choose them but definitely had a hard decision. Very much appreciated all the follow up

Great experience with this business. We called after a giant tree fell on the house, and lucky for…read moreus it only punched a small hole in our roof. Hooray for old brick home invincibility! Chris came out to take a look, the quote was reasonable for the area and damage. Iris made sure to get a team out the next day due to a rain storm in the forecast. I thought I was going to need to climb on the roof and tarp it myself somehow, but nope! The crew arrived on time, and accomplished the fix without any issues or surprises. Professional, clean and fast. All said, I know who we'll be using when we get our roof replaced next year.

Our experience building with Mitchell Homes was exceptional from start to finish. Building a home…read moreis a huge milestone, and the entire team made the process smooth and enjoyable. A special thank you goes to our Construction Supervisor, Tim Johnson. Tim's professionalism, communication, and attention to detail were outstanding throughout the entire build. He was always available to answer our questions, kept us informed every step of the way, and truly cared that every detail met the highest standards. His dedication and pride in his work gave us complete confidence throughout the entire process. We would like to sincerely thank Scott Sleeme, CEO of Mitchell Homes, for taking a personal interest in our project. His willingness to be involved and ensure we had a positive experience speaks volumes about the company's values and commitment to its homeowners. That level of leadership and genuine customer care is something you don't often see and made a lasting impression on us. A heartfelt thank you goes to Angi Pearcy, who took on an additional role to help with our design process. Angi was wonderful to work with, her expertise, patience, and thoughtful guidance made selecting finishes and personalizing our home an enjoyable experience. She truly listened to our vision and helped bring it to life. The craftsmanship and quality of our home exceeded our expectations, and it's clear that Mitchell Homes values excellence, integrity, and customer satisfaction. We are beyond grateful for our beautiful new home and highly recommend Mitchell Homes to anyone looking to build. Thank you to Scott Sleeme, Tim Johnson, Angi Pearcy, and the entire Mitchell Homes team for helping make our dream home a reality. We couldn't be happier with our new home and the experience from beginning to end. Mary Gay

As a 100% VA-disabled veteran needing ADA-compliant features, if you value your time, money, or…read moresanity, do NOT build with Mitchell Homes--especially if you want anything beyond their bare-bones, builder-grade models. Their marketed "simple, affordable, no-down-payment building on your land" turned into 8 months of mismanagement, opacity, endless excuses, and zero progress. If you have not yet read JC's Google review of Mitchell Homes (Richmond), he articulated our experience very well. We signed in May 2025 for a custom AVA Farmhouse: $464,025 base + $393,202 in proposed upgrades = $857,227 total. 8 months later--with no finalized plans--we paid $16,641 just to walk away in disbelief. From day one, we did Mitchell's job for them: hand-delivered a redlined 24×36 AVA plan with numbered additions, provided multiple well/septic contractors, and clearly requested structural/ADA upgrades (e.g., 3-ft ADA doors $3k; zero-entry shower $9.2k). Despite weekly follow-ups, every inquiry led to new questions. Windows took over 4 months to finalize despite day-one specs for black-on-black casement. Repeated mistakes triggered redraws week after week. We quoted Pella/Lowe's prices ourselves--within $2k of their "in lieu of" costs--which left us unable to explain the pricing through normal errors or standard builder markups. Our original sales rep was fired. Then, cabinet prices ballooned from the advertised $48,000 "Gourmet Kitchen" to $104,344 all in (excluding appliances). After objecting, an EVP got involved and offered $55k for kitchen cabinets (no backsplash, appliances, etc.) + $15k for butler's pantry cabinets (See image). Retail equivalent was $26k for both, installed. They would not provide line item breakouts. Rheem HPWH: $3,500 (after credit) vs. $2,300 retail Kohler Tub: $10,500 (after credit) vs. $2,500 retail Roughly 30% of the CPRs appeared to reference the same items, compounding costs for the identical scope. There is not enough space to call everything out in these reviews. They claimed we'd be expedited in the drafting queue due to delays. After weeks, still "waiting on well/septic quotes." I called the same contractor and got a quote in 24 hours; Mitchell took another week. Plans were still not in drafting after 5 weeks, we had been told they were; then emails asked about the ADA doors--drawn undersized/non-standard--triggering more CPRs, repricing, redraws, and delays. Projected close of March 2026 was now September 2026+. VP of Sales, Freddy Vincent, admitted many issues were Mitchell's fault and promised that no further price increases would occur. That written letter never came. Mind you, we were paying for the 240-day price lock and STILL needed it because we were guaranteed to blow past that timeline. Based on direct retail quotes we obtained for the same materials, Mitchell's pricing was consistently far higher, often more than double the quotes we received elsewhere. If wrong, Mitchell is welcome to share their markup formula publicly. I'm pretty sure Pella windows, cabinets, lumber, insulation, tubs, etc., don't have "better build quality" when Mitchell installs, versus buying direct from the company with their installers. No amount of sales copy, whether in emails or on voice calls, is going to change that. After terminating on Dec 31, 2025, it took senior leadership 3 weeks to reach back out. In that same timeframe, we: Bought a doublewide home with cash Poured footers Secured permits Drilled the well Had the home delivered I would avoid Mitchell Homes. Non-Richmond offices seem even more clueless amid rapid expansion and inexperienced hires; they will send every single question you have to Richmond for an answer. Our experience mirrors multiple BBB complaints (delays, surprise charges, poor communication) and JC's review; it's not isolated. Eight months, $16,641 wasted. We had zero faith that costs wouldn't explode further and zero faith in their employees. It was such a poor experience; we went from building a million-dollar dream home to buying a double-wide just to be done with it.

We had a wonderful experience with DNC Flooring! First of all Denis was prompt in responding to my…read moreinitial inquiry & gave us an estimate in a timely matter & at a fair price, which didn't happen with other companies. Secondly, Denis, Freddy and anyone working in our home was respectful and conscientious of their work. Whenever we had a question or concern it was addressed. We couldn't be happier with the results, they do quality work! We love our new bathroom and newly painted bedroom! And they got the job done in the quoted timeframe. I highly recommend DNC Flooring!

DNC did a fabulous job They were neat and did the job…read moreexactly as we wanted. We are moving my elderly father in with us. We had a quick turnaround for a walk in shower with bars. Dennis and crew helped us renovate plumbing and entire new shower. Will definitely use them again for other home improvements Thank you Jodi and Jim woods

I've had projects at my house done by the Handyman division and they are professional, prompt, and…read moreresourceful about repairs to an older home. For larger projects, Mason is amazing at helping you decide what you want and then coming up with unique designs that are beautiful and creative to make it happen. Honest, smart, talented guys! My latest project involved renovating an old fishing cabin, keeping the charm of the original structure while updating lighting and interior finishes ... on a budget, of course! Mason has all sorts of innovative ways to blend new products ( like low voltage cable lights) into traditional settings for the affordable Wow factor. Give him your ideas and step back and turn him loose! I'm thrilled! I've added a photo of the lighting in the dining area. A small space is a challenge!

A little over a year ago Mason and his crew began to transform the inside of my recently purchased…read more1960s rancher house. The cute little house was wonderful but needed a face lift and we decided to go ahead and totally gut it and give it a new life. And that Mason did. This little house is now my home and is a total gem between its characteristics and the land it now sits proudly on. The craftsmanship and attention to detail is outstanding. Mason's crew was dedicated and hardworking and always happy to answer questions at the job sight. Mason was also very easy and fun to work with to put our ideas together to make our visions come to life. If you are ever in need of someone who you can trust to help you make your house projects a reality Home Masons is the team I would turn to. I will definitely be returning to them for any future needs for this special little house!