Charlie and crew are extremely reliable and professional. We have worked with him for 10+ years -…read moreone of the few small, locally owned shops. He is communicative, does what he says and places value on quality and customer satisfaction.

Great customer service and communication. Will definitely use again in the future. Took extra time…read morefor stains and spots which was appreciated. They also got me in touch for a carpet pad at whole sale. Appreciated their service!

No Words but Perfection. The owner and his wife were super sweet and very professional. The did a…read moregreat job with our steps, hallway and landing pads. We will be using them again once we are ready to do all of the bedrooms. The price did not match the quality of the work. I felt like I cheated them because the price was low. I will use them again.

They did an amazing job on my carpets. I got my entire home done. I have used them before always on…read moretime and always so accommodating.

This is my second experience with FlooringRVA. I first had hardwood flooring installed by them…read more(see my review on Yelp) and back in January 2018 I picked out and had carpet installed. It's now June so I've had time to settle in with my carpet and wanted to provide a review of the experience. I read lots of reviews and research things to death before I make a decision so I don't give people a high rating just to be "nice". I also consider myself to be be a little hard to please because I'm used to doing a lot of work on my home myself and I have a high standard of quality while being thrifty. That being said, I shopped around a few quotes and came back to FlooringRVA. Long story short...I felt the price I paid for what I wanted was spot on. I had a good experience with the two man crew that came to install the carpet and padding. And 6 months later things are still meeting my expectations. Robert, the owner, was the real reason behind going with FlooringRVA a second time. He personally came to measure and offer suggestions. I preferred to text and Robert made himself available at all times throughout the day when I had questions. I didn't always expect an immediate response but one was always received. I could tell he and his staff were committed to my being satisfied throughout every step in the process and I couldn't find that level of customer focus with any other competitor. For those that want to see, I've attached a few pics of my carpet. Thx FlooringRVA!

The company finally started responding to my messages once I contacted the BBB. They said they…read morewould split the cost of repainting a room (suggested by the painter they provided) and I declined, given the lack of need until this issue arose. They said they would send a check to cover the cost of the painting (previously, the sent the painter out and had him bill their business). The check has yet to arrive and I question whether it will actually cover the cost of the paint job, should it ever actually come.

Incredible business man. Honest, great work ethic…read more Jeff is the owner and he did a back splash and some floor work in my bathroom. FLAWLESS. Thanks so much!!

Jeff, the owner, does a flawless job! I have never been pleased with any tile work before now. He…read morecharges labor by the square foot regardless of the tile type used. He takes his time to ensure the job is done correctly. Would definitely recommend and use again!

I was totally floored when my mom and I walked into this warehouse full of rug and carpet choices…read more This place isn't fancy, but folks here will roll out the red carpet to help you! We checked out several rolls of carpet, ranging from thin piled to plush piled and ended up choosing a taupe, medium thick carpet with the padding. The staff was incredibly helpful, patient and knowledgeable. They install quickly and professionally. The price was in our range and they even work with you if you need financing. We had such a good experience on our initial visit, that when my mom wanted to do the floors in her sunroom, we went back to Jeter's! They had a fabulous selection of indoor/outdoor rugs and we purchased one that lasted for years! Repeat business? You bet!! When I needed a carpet remnant for our spare room, we went back to Jeter's! I even found a cute cheetah print area rug that I bought on a whim! Love it! It's obvious why their customers keep coming back again and again! No pressure, tons of inventory, super deals and personal service! They also have hardwood flooring, tile, laminate, runners, decorative area rugs and more! For great selection, amazing customer service and pricing that won't dent your carpet bag, Jeter's has got you covered wall to wall!!

Although I did not make my purchase from Jeter's the folks there are friendly and accommodating. I…read morewas quoted a significantly lower price from a competitor so that made my decision for me.

First it should be couple weeks job which turned into months. What's really not acceptable is that…read morein their quote it's supposed to cover everything but they told me their job is done without putting back carpet pad where it was cut out during the repair process and the carpet is still not adhered back to floor. They said their job is done and need to pay more money to do that... so if you plan to use them make 1000% sure that they really finish their job with the quote they gave you otherwise your carpet will look homeless people's carpet

Diego and Wilbur came to our house today to do a cleanup after we had a plumbing backup. The team…read morethat came out last week did not really clean or sanitize the contents of the office that was effected by the water, nor did they clean the bathroom. It was filthy when they left. Chris Fleming, the project manager, came back out and saw the mess and immediately requested that dispatch send another team out. Diego and Wilbur came today. Dispatch told me before they came that they are an A+ team. They were absolutely wonderful. They cleaned the bathroom until it was spotless. They had to tear out a bit more of the paneling in the basement and some more ceiling tiles and they cleaned and sanitized EVERYTHING in that basement. We are very happy and cannot say enough what an awesome job they did. Thank you to Chris Fleming for making this right, and thank you to Diego and Wilbur for your professionalism and amazing work.

Was worried about trying this company since so many carpet cleaning businesses get bad reviews but…read moreChem-dry of Henrico was excellent. My older carpets look amazing. J P did my job and he was very detailed and conscientious. Now have them in my contacts list for next time.

Very pleased with their service ... answered all my questions and explained about the products…read moreused. Came on time, did a super job on all my rugs, both old and new and protected my furniture and minimal dry time too. The rugs now have a more vibrant color and look. Highly recommend!

As a local real estate broker, I'm always looking for solid contractors who show up when asked and…read moredo a great job resolving issues we find during our inspections. Nixon cleaning and Restoration has helped me many times and they are friendly, honest and informative. Yesterday, I had a final walk through prior to a closing and we stumbled upon a mildew issue and Mr. Nixon showed up within 30 minutes of me calling and explained his thoughts on the new found issue and treated the mold/mildew on the spot and made the purchaser feel confident moving forward. Very impressive. Do not hesitate to reach out to NCR.

Super responsive and can say that this is an honest business not out there to get your money !…read moreDaryll came out for moisture issues we had at our home. Turns out , it was small enough that I could handle myself for less money - and Thad's exactly what he recommended. Daryll -thank you for your recommendations.