Just wrapped up my second appointment with RVA Carpet Pro's. My first was back in August. I thought…read moreabout trying one of the chain places but after horrible reviews I decided to look around. I was having a party and wanted to freshen up the house. Sean who is the owner/operator got back to me within 30 mins. Really nice exchange. He was able to come on the day and time I requested. No small job either. Sean arrived on time with a 20 min arrival warning text. He arrived in a beautiful truck with an impressive set of equipment. He came in, put on shoe protectors and we walked through the house. Sean is very knowledgeable in his field. Trust me ive had crappy ones. He gave me a few pointers on carpet care since i have a new puppy in the house. Sean got to work. Took a few hours to complete the job which was good considering the size of the house. When he was done it was a night and day difference. The carpets were stunning. They looked brand new. I could not have been happier. Best part was there was minimal wetness on the carpet. By the time we went to bed the carpets were dry with our ceiling fans running. House smelled fantastic too. So now a month later my little bundle of joy frenchie decided to have a piss party on the second floor. Called Sean. He was out the next day to assist. Again I couldn't be happier with his work. I forgot to mention his pricing is way more than fair. I expected to pay more than he charged and would have been happy to do so for that level of service. Its nice to see someone still cares about doing a good job. If you need your carpet cleaned I wouldn't look anywhere else

Truly happy with the service and the results. Sean was thorough and went above and beyond, along…read morewith sharing helpful tips to upkeep. I'd definitely use him again!

Charlie and crew are extremely reliable and professional. We have worked with him for 10+ years -…read moreone of the few small, locally owned shops. He is communicative, does what he says and places value on quality and customer satisfaction.

Great customer service and communication. Will definitely use again in the future. Took extra time…read morefor stains and spots which was appreciated. They also got me in touch for a carpet pad at whole sale. Appreciated their service!

Arrived on time. Explained what he was doing and, most importantly cleaned the soiled areas on my…read morecarpet and sofa better than any other company we used. The sits was worth it.

Great work. Nice guy and did a thorough job. Sofa looks good. Will call for next time.read more

They did an amazing job on my carpets. I got my entire home done. I have used them before always on…read moretime and always so accommodating.

What can I say? I so happy with the work these guys did on my carpet and staircase!!! I would…read morerecommend 10 times over!! Work is impeccable and they were friendly and professional I couldn't ask for anything else. My carpet is beautifully clean. I won't use anyone else.

I saw a neighbor that had her carpet cleaned and I flagged down Mr. Okutan. He did a thorough…read morewalkthrough, gave me a quote and put me on the schedule. While servicing my home, he explained a few things about the carpet and certain areas around the baseboards. My carpets look refreshed, I'm happy with the results and I can say that I will use him again. He wasted no time getting the job done. Thank you so much!

We were pleasantly surprised with the degree of service we received from Orhan and OEO Carpet &…read moreUpholstery. He arrived on time as scheduled, began working immediately and exercised care when running cleaning hoses through our house. He pointed out several spots that could possibly not come out prior to starting. To our surprise, the finished results exceeded our expectations. He honored the estimate he gave and didn't try any up charge after the job was completed. Much more accommodating than other cleaning companies we have used. GOOD JOB ORHAN

The cleaning today was the best anyone has ever cleaned my home. Jose listened carefully to what I…read morewanted done and when they finished, everything was sparkling. Very pleasant and professional.

What an amazing experience! From initial communication through our first cleaning experience,…read moreIsabel's team has been truly a blessing for me and my 83 year old mom. In this crazy world it is a relief to find trusted, dedicated professionals to help make life smoother. Very clear communication, highly responsive, on time. Extremely thorough and frankly went way beyond my expectations. Our house looks so much better! Very grateful for this family and their service excellence. We have asked Isabel and her team to come back in a few weeks!

Highly professional and nice folks repaired and cleaned my favorite oriental rug. The customer…read moreservice started with the initial call. They were helpful, explaining their cleaning and repair process. They were very up front with the costs and I got my estimate quickly. It was easy to set up pick up and drop off at my home.The pick up and drop off service is excellent. The fringe repair and edge repair is like new again. The worn spot repair is perfect again. My rug looks like new again. They were able to get my rug back a couple of weeks ahead of schedule. I am impressed with their services. I highly recommend Christian Lorraine.

From the folks who answer the phone to the men who deliver and clean, perfection! A pleasure to…read morework with them.

Very pleased with their service ... answered all my questions and explained about the products…read moreused. Came on time, did a super job on all my rugs, both old and new and protected my furniture and minimal dry time too. The rugs now have a more vibrant color and look. Highly recommend!

The review I posted earlier was directed toward Chem-dry of Richmond. Chem-dry of Henrico provides…read moreexceptional customer service! Customer service person at Rockville location dropped me from the schedule after waiting 3 weeks. I initially had to talk with the manager to get my request straight, and prepared my house only for no one to show. Very hard to work with, unless you want to wait an entire day on them! Customer service person I talked to had an attitude of I am lucky to have chemdry at my service! There are not the only show in town! Move on.

Poor communication ... this company seems to be soliciting me for business... And then they tell me…read morethey are not available to service me. I think they should be more careful in the communications that they are sending out.

A1 Quality Unlimited Service did a wonderful job on my home that was in need of good cleaning…read more I would absolutely recommend them and I will be using them again. They gave me a fair price to the service. The carpet cleaning was a game changer.