My husband and I used First Call to clean ALL the carpets in our new home. Our carpets look…read moreamazing. Not the mention the price was BEYOND reasonable! It was super easy to book a time with them. They made the process beyond easy. Would recommend 10x times over!

We had long hall, bedroom & stairs cleaned. Great job and the two guys were fast! I felt they were…read morereasonably priced.

Harris Clean cleared my dryer vent duct for the 5th time. I'm so happy with their service. I…read moreschedule dryer vent cleaning every 6-8 months or so. They are very professional and thoughtful while carrying out their duties. I am thankful for the prompt, polite and extremely thorough service and follow through. Highly recommended!!!

Company had already came recommended from neighbor so gave them a try. They arrived on time and…read morewere professional. Took the time to explain options. Carpets came out very clean! Would recommend and use them again.

Semper Dry arrived quickly and dried out the mess! They were professional, courteous and…read morethorough. A great experience.

After just a few days from returning home from spring break vacation with the family, we woke up at…read more0130 to a waterfall in our foyer. This was due to a toilet overflowing, from the master bath into the main level and the basement. The Semper Dry team arrived at 0330 to inspect the area. They arrived quickly, and were able to assemble a full team to return later that morning to remove the damaged floors and drywall. The team provided a peaceful "white noise" by placing 15-20 fans in the home for approximately 2-3 weeks. Throughout each visit, the team remained professional, explained their objective for the visit in detail, and called each time prior to the visit to inform us of their arrival. Not only were they professional, but they were also very personable as well. I'd recommend Semper Dry to my family and friend, 100%!

We were really happy with the guys that came out. They were really clean, took care of our things…read moreto make sure nothing was damaged, and did good work. We had a second spot in the basement outside of the word order that they checked out as a courtesy for us which was super appreciated so we didn't have to start the whole process over again for a second time. The company communicated really well also.

Jaime and crew did an excellent job remediating my basement after sump pump failure and flooded our…read morebasement. The team is professional, quick and no BS. The carpets removed, drywall cut, moved a ton of furnishing/storage items around, installed equipment to dry out the basement, prevented further damage/molding. Thank you so much. Highly recommend your service!

Courteous and professional. Showed up on time and took care of everything! will definitely be using…read morethem again!

This company and it's people are awesome! Very professional, thorough, and friendly! They repaired…read moreand restored half of my house from a main pipe bursting! They put true meaning to saving the day! Sent the cavalry out the same day I called them!

We scheduled and confirmed a visit from their dispatcher. On the day of, their automated text asked…read moreto confirm the appointment (three times) to which we confirmed every time. After the confirmation, they said the technician would call, following up with a "can't reach us" and cancelled. Fine with rescheduling appointments because things happen, but the gaslighting to get out of an appointment is shady work.

Called for emergency assistance to shut off sump bump back up alarm (have small child and pet in…read morehouse) and ensure it was properly running. Got a call from the tech saying "I got off at 4:30, today is not the day to extend my hours, I'm not coming". Called office back and response I got was "oh yea sometimes we overbook"

Referred by my insurance company for water mitigation. They were fast and on time. They removed an…read morearea rug for cleaning, 2 months later and it has yet to be returned. I've called three times and finally was told the rug was in the drying process and would be returned in 2 days. What kind of cleaning process takes 2 months? What type of customer service is this?

Absolutely horrible. They were referred to me by my insurance agent and then forgot about me…read more It's been six months and between dealing with them not having people, not calling back, not scheduling appointments, not making appointments, their admin person playing song and dance--it's ridiculous. Marissa says she will do alot, but in all actuality does nothing. They said they would send forms and never did, until they sent me a bill that was overdue and I sent them the form back that said,,,,uh hello you were supposed to send me a form so you could cash my insurance check. So now, finally get the form and she acts like there was no delay on her part. NEVER USE THIS COMPANY. They are horrible.

WARNING TO ALL CONTRACTORS & CUSTOMERS: DO NOT DO BUSINESS WITH FIVE STAR RESTORATION OR GANI…read moreBERISHA I am writing this review as a warning to both subcontractors and property owners considering working with Five Star Restoration and its owner, Gani Berisha. We performed subcontracting services for this company in good faith. Our work was completed professionally, on time, and without any disputes regarding quality. Despite this, Gani Berisha has completely withheld payment of $2,405 for our labor and materials. He has ignored text messages, ducked phone calls, and refused to pay what is rightfully owed. For Contractors: Protect your cash flow and your team. Five Star Restoration does not honor verbal or implied agreements and will leave you holding the bag for material and labor costs. Do not take jobs from them unless you want to chase your money through the court system. For Property Owners / Customers: Be incredibly careful hiring this company. Because they refuse to pay their subcontractors, you run a massive risk of having mechanic's liens placed directly against your property by unpaid workers, completely disrupting your project and title.A business is only as good as its integrity, and Gani Berisha has shown zero integrity in his business practices.

Do not trust the Google reviews for this company. I strongly recommend not hiring Five Stars…read moreRestoration. We hired them to clean up and repair water damage in our home based on their positive reviews, but the experience was extremely disappointing. The initial cleanup team did a good job drying out our crawlspace--especially Lester. However, once the repair phase began under owner Gani Berisha, the experience deteriorated quickly. Communication was poor from the start. After the drying process, we waited weeks with little to no updates. When Gani finally visited, he seemed unfamiliar with the project and focused mainly on upselling upgrades because insurance was paying, even suggesting LVP flooring despite our home having hardwood. Once repairs began, communication continued to be difficult. We had to repeatedly request updates, which were often ignored or met with frustration. While we were staying in an Airbnb, we were suddenly given one hour to choose between two floor stain options--neither matching our original floors--and had received no prior notice that a decision was needed that day. When I called to ask about additional options or samples, Gani became irate and dismissive. Eventually, the subcontracted flooring company provided several proper stain samples, which resolved the issue. Throughout the project, the work felt rushed and we had to repeatedly point out problems that needed fixing. The project also ran later than promised. When we finally moved back into our home, we discovered several issues: one of our lamps had been broken, paint was on our Dyson vacuum, and one of the bathrooms had been left in extremely unsanitary condition. When we raised this with Gani, he told us he would submit another claim to our insurance company so we could receive a check to cover the damaged items, rather than his company reimbursing us directly. Overall, this was one of the worst contractor experiences we've had. Based on the poor communication, lack of professionalism, and how issues were handled, we would not recommend working with this company.

Shea Remodeling has been fantastic. We had multiple water damage episodes in our home last year…read moreand Shea was there every time. They made sure the plumbing issues were addressed in each instance and that our home looked amazing in the end. They replaced dry wall and flooring and added an access door to our basement plumbing area, at no charge. Michael Shea is very professional and his company's service is great. I would highly recommend this company if you want a job well done with very personal service. They do not cut corners and my home was clean and pristine when they were finished. I also appreciated that they hauled away all the damaged materials from our flooding.

Very professional and kind, there price was right not to high not to low. They where neat, showed…read moreup on time and finished efficiently. Would highly recommend to anyone.