Prompt service, attention to detail, nice inspector, and thorough illustrated report the very next…read moreday. Would definitely use again!

I found this company based on their reviews in May 2025. One thing that stood out was that all the…read morereviews were positive and five stars. Even though their price was a bit higher than the company my agent recommended, I decided to go with them -- after all, buying a house only happens a few times in a lifetime, and you want true professionals for something that important. Looking back, it was absolutely the best decision. Jay did my inspection and was extremely thorough and professional. A few months later, I had a question and reached out to Ian -- that's when I truly understood why everyone gives them five stars. He provided excellent customer service, stood by their work, and was very responsive and helpful. Overall, this is a great company with outstanding customer service. Highly recommended!

Very professional and prompt! Asked for an early morning time to test, they were there earlier…read morethan the time I requested! Any questions I had l, they were glad to answer. Would recommend!

Danisha is nothing if not meticulous. She spent 4+ hours (of what was supposed to be just a 3 hour…read moreinspection) checking, well, every last thing. She found lead in some weird places it hadn't even occurred to me it might appear (such as a closet door that apparently wasn't replaced in 50+ years) and determined that lots of surfaces I was worried about are lead-free. Great experience, highly recommend.

This company is fabulous! Kevin and Chris arrived on time and installed my system, all the while,…read moreexplaining what they were doing. They both were kind and very professional. Kevin patiently explained the "whys" and "hows" of the work and system functionality and afforded me the opportunity to provide input on certain parts of the installation. All work areas were returned to their original state. I really appreciate the respect they demonstrated to me and my home. Thanks a million for the outstanding work. Signed - Ms. Not Easy To Impress

Easy communicating during the setup process via email. Able to select some decorative piping…read more(gutter material) so we didn't have to have white 3" pvc to the roof line that matches the existing gutters. Was able to work through my requested placement so it wouldn't be so visible as well. Guys arrived in time, went straight to work and finished quickly. Space was clean, showed me the system was working with a suction test, explained the meter and were on their way. Radon levels have dropped by 75% in the first few hours. Couldn't be happier.

This is one of the best companies I have ever dealt with. During a very difficult time, John was…read moregreat from the start. He explained everything to me and answered my questions. When John and assistant came to our home, they did a very thorough examination of everything and all of my concerns were addressed. I received a report from Pace, a Gold Star lab and then a written report explaining every detail of what would need to happen to correct the many issues. John followed up to make sure that I understood the lab results and if I needed anything else. My experience was as good as it could have been and I am grateful for the great level of care I received.

Not impressed--waste of money, time, and peace of mind. I brought this company to my home at the…read morerecommendation of my functional medicine doctor. I had evidence of mold in my home from testing and told Mr. Taylor that I smelled mold in the bedroom corner and the kitchen. He gave me a 34-page "bid" (estimate), which I read in full, only to find that it was entirely boilerplate and did not explain anything about the findings or proposed remediation plan or explanation of why they needed to charge $6,000 to do what he had explained to me was simply uncaulk, dehumidify, recaulk, clean the ducts, and clean the HVAC, which is about $1300 of work. I repeatedly requested a short summary of the work to do be done, only to be told that it had to be discussed instead. I called him, and he verified the scope of work I mentioned. His explanation was that it had to be done to industry standards, which included putting the house under negative pressure and doing the work all at once, so that there was no mold flying around or cross-contamination. I told him we could not afford $6,000 and would seek to do the indicated work with other contractors, which we did. The duct cleaning guy begged me not to waste my money on duct cleaning, since he'd cleaned our ducts the year before and mold does not live in ducts, but we got it done anyway, following Mr. Taylor's general work plan. Duct guy was right; it made no difference. The two issues I had identified Mr. Taylor incorrectly indicated were caused by the HVAC (bedroom) and the kitchen drips, and that once the source of water was stopped and the area dried, we wouldn't need to close up the gap in the kitchen cabinet wall. He was wrong on both counts. I continue to smell mold coming from the bedroom wall and the kitchen cabinet. I called him to ask for additional diagnostic help with the bedroom wall issue. He did not return my call. When I called the next time, he had no recollection of the service and attributed our poor results to our not having used his state-of-the-art plan, which would not have made any difference, because he misdiagnosed the two main issues. I requested his additional help, which he refused to provide.

I cannot say enough good things about Bay View Restoration! When I found out I had to have asbestos…read morefloor tiles removed before a sump pump system could be installed, I was overwhelmed. Luckily, I saw the great reviews for Bay View and reached out (thanks to all of you who posted reviews!). I got a fast response and Michael came out and assessed the project, had the estimate emailed to me ahead of schedule, priced it fairly and got me on the calendar as soon as he could. The crew finished yesterday and they were outstanding. Roderick and Douglas were professional, friendly and courteous. They did a thorough job and I could not be more pleased. I will tell EVERYONE about this great company and its people!

Do not use this company. They said they would send a state licensed inspector to test for Asbestos…read moreand they did not tell me he was not licensed until after the fact and I asked a lot of questions.

John may be a one man operation but he knows his stuff and does a superb job. He responded right…read moreaway when I first contacted him, most others including those with great reviews on Yelp and elsewhere, either didn't respond at all or refused to come out to check the property or kept asking for pictures etc. without any progress being made in addressing the my Radon problem. I had measured high Radon levels in the basement, up to 17 pCi/L. John thought through the situation effectively, identified a good spot for and installed a Radon mitigation system and did some other sealing work in the basement. Radon levels dropped dramatically after he finished and are now consistently way below the 4 pCi/L level that requires mitigation. I would strongly recommend him if you have a Radon problem.

We had a radon fan installed recently. it started making increasing loud sound after a few weeks…read more We tried to get him to come back to check on the issue for at least two months now but hasn't been successful. He keeps pushing it off because he's too busy. It's a one person company so you're out of luck if there's any issues with it. We had to call another company to replace the fan that he installed.

I recently decided to tackle our radon levels and purchased a monitoring device. Initially, I found…read morethat the readings fluctuated between 2 pci/l and 4 pci/l, especially with the basement window open. After a heavy rain, I was alarmed to see the levels spike to 9 pci/l. Since we have a room converted into a remote office in the basement, resolving the radon issue became a priority. After doing some research, I discovered that Ric had a remarkable number of 5-star reviews compared to other companies, so I reached out to him and set up an appointment. Ric showed up right on time at 8:00 AM and got straight to work. The first thing he did was identify the best spot in our unfinished basement for drilling a hole. He chose a discreet location behind the laundry room door, ensuring it wouldn't be noticeable. Ric then carefully brought in several buckets of gravel and soil under the slab, installed a white PVC pipe, and extended it into the garage. From there, he routed the pipe up into the attic and out through a small hole drilled in the siding of the house. He worked diligently for six hours and did an impressive job. Ric made sure to clean up thoroughly after finishing, and he sealed the slab crack with specialized radon chalk. The next day, with the basement door and windows tightly shut, I was thrilled to see the radon levels drop to sub-zero. I monitored the readings for three weeks, and they remained consistently low. I can't believe Ric doesn't have even more 5-star reviews; he truly did an outstanding job!

Ricardo, the owner of Radon Installation Contractors, is absolutely the best! He brought years of…read moreexperience installing radon abatement/mitigation units in residential buildings and took the time and care to ensure the installations were up to code, easy to maintain, and aesthetically pleasing. I cannot recommend Ricardo enough if you are looking to install a radon abatement unit at your home. Pro tip: Ricadro has discount codes for AirThings, one of the best brands of radon readers for tracking radon levels in your home for a long time.

Unfortunately we had a very bad experience with Avera and Maria, the POC. After canceling on us…read morethree times, she and her team finally showed up for an estimate. After receiving the estimate a few days later and asking questions about the estimate and Maria agreeing to revise the proposal, she disapeared and we never heard back from her. Very unprofessional and would not recommend wasting your time with her.

I can't say enough good things about AVERA. They made the process as easy and painless as possible…read morefrom start to finish. Maria is absolutely amazing! She is extremely responsive and clear in her communications and Hector has great attention to detail. We are recommending AVERA to everyone we know. They will definitely take good care of you and your home and their prices are very reasonable! Highly recommend!! Thank you for excellent customer service Maria and team!!