Valor is an absolutely top rate, dependable with fantastic communication throughout the entire mold removal process. We had to deal with the snow storms and weather and our travel and through it all, Valor was just so easy to deal with and professional. The office staff never drops the ball and follows up on everything. The technicians work hard and efficiently and communicate everything they are doing. I cannot recommend Valor highly enough! Their rates are reasonable and clear from the start. read more

Wow, what an ethical company. We requested a quote for extensive mold on our garage wall. We were expecting to spend many thousands of dollars to remediate it. Instead, Valor quickly identified the cause and said it could be handled more cheaply by a handyman. Because of this experience, Valor is now the only company we'll go to if and when we have future mold issues. Thanks for a great experience! read more

We found out we had a major issue and our physician suggested Valor Mold. Valor was professional and helpful. Lois was available to walk us through every step and the remediation team was knowledgeable They handled everything using protocols to protect us and the environment. They were on time and were careful in everything they did. Given the enormity of the situation; we felt Valor Mold handled everything and were available to discuss any concerns. read more

Valor came out initially to conduct an air quality test to help us determine the next step for a smell in our basement. David and technician Charles were very professional and knowledgeable and advised us of our options. We decided to have a section of our basement wall around a window well removed where the smell was strongest, as well as the carpet - all under Valor's containment/remediation protocol. Technicians Charles, Ronnell, and Mikey were prompt, courteous, and diligent. They found an area around the window well that, while not apparently moldy, was stained from water trapped due to poor drainage. They thoroughly cleaned the foundation wall and left the basement ready for new flooring and drywall. They also conducted a post-remediation air quality test that came back clear! We appreciate how easy it was to schedule the work, how responsive everyone is, and how thorough the crew was in their work. We would definitely recommend Valor Mold to anyone. read more

With a baby on the way, we decided that it was time to take care of mold issues in an upstairs bathroom and in the basement. We first called out a general contractor who gave us a vague estimate of what the cost would be to remove the mold. Seeking a more definitive idea of what we were dealing with we called Valor Mold. Teddy came out and told us that Valor Mold charges a flat rate per room and the process they used to remove the mold. We decided that they were the ones to do the work. We lost our child just days before the mold remediation work was scheduled. While we decided to go ahead with the work, Lois and the crews from Valor Mold were very considerate to our situation and would stop work in time for us to go to the funeral and have guests over. They also found the mold had expanded to another room but charged us the previous year's rate. David then came out and tested the areas and found no mold in the house. He explained the testing process and how their method of renovation works as well as tips to prevent future occurrences of mold. Which with little children in the house, we are very grateful for. His subject matter expertise and dedication to the service they provide was apparent. The experience and quality of work the Valor Mold provides was exceptional! While we hope that we don't need to use them again, if we do have a mold issue again we are definitely calling them to do the remediation work. read more

I had a water intrusion problem for years and hired a company several years ago to find a solution to my problem. The company tried to divert to water intrusion to the sump pump but it did not resolve the problem as the water found another way to flood my basement. When I found Valor Mold they did a thorough assessment and found another solution to stop the water intrusion. In addition, they made sure I had a battery backup which is essential. It has been over 2 years since Valor Mold provided their solution and I have been dry after numerous heavy rain storms. Previously I had Mold from a solution that did not work. Valor Mold spent the time to resolve the water intrusion problem 100%. It is better to get a quality solution and not just look for a "cheap" solution! I highly recommend Valor Mold. read more

My wife and I had Valor come to a house we considered buying. Our goal was to ascertain the extent of the visible mold and evaluate the costs and repairs that would be involved in the future. We were extremely fortunate to have the owner of the company, David, come by for an analysis and estimate. David was extremely courteous, knowledgeable and thoroughout the process. He proactively took the time to explain the situation and remediation options for each area, took detailed sketches and measurements and answered any and all questions. He was not trying to sell us his services in an obnoxious way--he was taking the time to provide an estimate and inform us of a few options we had. We were under a tight time line and David was still able to shift some things around to get us a detailed estimate for our reference. David, thanks so much for the thorough quote and taking the time to visit the house. Really appreciate it. I would strongly encourage others to check out Valor for your mold analysis and remediation needs. read more

David is one of the most knowledgeable, professional and responsive people I have ever come across. He was recommended to me by my home inspector as I was purchasing a condo. I plan to refer Valor if any of my friends get unlucky with mold. read more

Spring, 2019: we discovered hidden mold within the walls of our house, along with the basement. After reviewing 6-8 "top rated" remediation companies, we decided on Valor due to their deep knowledge, solid reputation, and reasonable pricing. David and Joey are professionals and will work around your schedule. They use a non-chemical approach to minimize health risks and clean every nook and cranny. We highly recommend them for any and all mold remediation issues and have lived up to our high expectations. They are a unique provider that really cares about their customers and their craftsmanship. read more

Don't look anywhere else for a mold expert to handle your problem! I thought I had a serious mold issue after my pest control company showed me extensive fungus growing in my house and garage attic and my HVAC room. They said it would cost $8-10k for removal. When I asked "how will the house would be kept safe during the removal from mold spores?" the representative replied "you have a fungus issue - not mold so there will be no spores." I responded "Aren't fungus and mold the same thing?" which he responded "No." RED FLAG!! I immediately Googled and Yelped mold removal companies and found Mold Valor with high ratings. After speaking with Lois, she scheduled me right away for her son, David Myrick, to come and inspect my home. She also sent an informative article he had written on household mold. After David's thorough inspection of my home, he reassured me there wasn't a problem at all! He recommended ways to prevent future potential problems and who to contact for work to fix the issues, if I wanted. After all of this, he said "no charge" for his time and advice. What?!? I couldn't believe my ears! Mold Valor from start to finish have the best customer service a company could give AND they saved me thousands of dollars. Call them today if you have any question as to whether you have mold growth or need removal. You won't be disappointed! read more

Mold prevalence and the health issues it cause are SO under recognized in the environmental and medical world, and we feel SO lucky to live in an area that is served by Valor Mold. I have a genetic sensitivity to mold that triggers inflammatory conditions. Through worsening of these symptoms, had a mold inspector discover mold in basement walls that would have otherwise gone unnoticed until it soaked and spread outside the walls. While air samples are technically not a reliable tool to accurately diagnose elevated mold spores in doors, but our test results did come back with 10K+ count for both aspergillus (the family that produces carcinogenic aflotoxin) and penicillium. I just want to share as an aside that as someone who is sensitive to mold, my inflammatory symptoms (dyshidrosis rash, respiratory, neurological) got exponentially worse with each day that I was in our house pre-Valor remediation. After doing some research and reading reviews, I knew that Valor was the company we HAD to hire because: 1. E.V.E.R.Y technician at Valor is certified in the field of mold remediation 2. Valor does not use TOXIC chemicals to remove mold and clear mold infested area. This is critical for people who are showing symptoms of mold toxicosis because they tend to develop chemical sensitivity due to toxin burden 3. Valor shares a wealth of information on mold related topics on their website that demonstrates their knowledge, expertise, and integrity 4. David is conscious and knowledgeable about the health consequences of mold (hence no chemicals) and is trusted to take ALL the proper health precautions throughout and after the remediation process 5. Despite being experts in this field, David and his team are conservative and incremental in their approach to remediation (i.e. he won't tear down the whole house day 1 unless there is established evidence of mold in the whole house) Personally, I think there can be a lot of commercial fraud and collusion in the mold inspection and mold remediation business because of the under-recognized nature of the problem. David at Valor, on the other hand, went above and beyond with responsive and honest communication that reinforces his company's integrity and thoughtfulness in their job. After my mold sensitivity trigger (even while living away from home), I could walk into a restaurant with water damage and immediately develop a red swollen face, itchy eyes and neck. As an ultimate testament to David's team's exceptional work is that, as I write this review, we have moved back home for almost 2 weeks, and my health is able to continue to improve because there is no longer elevated and growing mold. To be able to come home without getting immediately sick or thereafter, for that, I am deeply grateful to Valor Mold Removal. A word to those who are sensitive to mold, please consider that to overcome mold toxicosis, it's not only necessary to live in a low-toxin environment, but there are vital detoxification and healing (diet) protocols to rebuild your immune system so that you can withstand reasonable amount of mold in our everyday environment (e.g. the outdoors). Reality is that mold *is* everywhere. But it is the confluence of genetics, compromised immune system, and toxic environment that makes us sick. read more

I found Valor Cleaning on yelp, and decided to contact them based on the good reviews they have. I called and left a message with their answering service on Sept 8th, and just missed Lois' call the next morning. I spoke to her later that day, and I scheduled an appointment for Fri between 10a-12p. They were flexible on the times, but since I work from home this was convenient for me. Lois then sent me a confirmation email about the appointment time, and a reminder email on Thursday. She also sent me a helpful pamphlet written by David, "Should I test for mold". David came out on Friday, calling 30m prior to confirm. He took a look at the damage with a water detecting machine (the same used by firefighters I think to detect hot spots though he was detecting cold)... and we could see a lot of cold behind a good bit of the wall. When we opened up the box on the wall (apparently with a water regulator valve) the insulation inside was damp... so we were pretty sure that was the cause of the leak, and the subsequent mold. David took several pictures, went over the process in detail and gave me a verbal estimate. I received my written estimate the following Friday. On the following Tuesday Lois asked if I had any questions. Unfortunately I was away on business, and didn't get back until 2 days later. I confirmed the start order on Friday, Sep 26. Everything was done online... from signing the contract to paying via paypal (in 3 separate installments throughout the process). It couldn't have been easier. Unfortunately, it was so easy that I didn't read the document completely. The remediation cost did not include the rebuild cost. More on this later. Lois sent me a reminder email on Fri, Oct 3rd and David came out on Sat, Oct 4th... calling again 30m prior to arriving for confirmation. His team setup a containment area and began work. They left a few hours later with David calling to reiterate the process and explain why they left, no more work could be done at that time. A pipe (the source of the mold) was still leaking and the wood framing was wet. I had to schedule a plumber and get him to repair the leaking valve that regulates all water into my home. Once this was completed, we gave it a few days to dry out. David's team returned on Mon, Oct 13th. Lois again sent a reminder email the day before, and David called 30m prior. Unfortunately it was still wet, so we had to give it another week to dry out. They returned on Tue, Oct 21st to finish the remediation. Again, Lois sent a reminder email and David called 30m prior to arrival. Even though Valor came out several times trying to complete the project, their price did not change. The remediation was completed and I was then faced with a decision to use Valor for the rebuild or seek out another company. They were not pushy in anyway and were perfectly ok with me going with another rebuild company that was right for me. I was a little surprised at the rebuild estimation that Valor gave me but a good friend confirmed that it was a fair price. Valor will be out soon to rebuild the drywall and baseboards removed (disposed of due to the mold). The bottom line is that this family owned and operated business is honest, hard working and very professional. It was a joy working with them and I will definitely be recommending them to any of my friends who have a mold problem in the future. read more

Short Version: PROPER mold remediation, easy scheduling, courteous crew that goes the extra mile, expert mold science nerds, expensive but worth it. Long Version: Valor Mold is the best in the business. We had many companies provide quotes but it was clear that several of them were drainage companies masquerading as mold remediation companies without proper remediation controls in place. Valor Mold was the highest bidder but also the ONLY company that truly understood how mold remediation should be done. Mold spores are like blowing dandelion seeds around when disturbed. Valor Mold gets this and they covered every square inch of my fully finished basement with plastic, complete with barrier walls, zippered doors, and decontaminant areas, using negative air pressure. Removal of contaminated drywall and insulation was very methodical and disposed of in duct taped heavy duty trash bags. Foundation walls and framing that could be salvaged were sand-blasted instead of chemically treated, fully removing the mold. Once all the contaminated materials were removed, air scrubbers were used to clean the air prior to removing the containment areas. Post-remediation real-time on-site testing was state of the art and I did not bother to re-hire the industrial hygienist I had started this project with. We had three rooms remediated and even though they were all reading in the normal range for mold spores, one room was elevated compared to the others. David and his team, at no additional cost, recleaned the room. Still not satisfied, they recommended removal of the carpet (mold spore haven) and more drywall just to make sure there wasn't a hidden source of mold. We agreed and they did this, and recleaned, at NO additional cost. David, being the mold nerd that he is, talked to me at length about the latest mold science, and even tested some other areas of the house for me. He also gave some recommendations on air filters for the rest of the house and guidelines on airflow and humidity levels throughout the year. The scheduling process was seamless and the crew showed up on time each day. One day, the lead technician was sick and personally called me, letting me know who would be in charge that day. The crew was always courteous, friendly, and genuinely did a thorough job. They gave me feedback throughout the process and asked for approval when they thought they would have to remove more material than originally anticipated. They showed me pictures daily of the work performed and where water was coming in. Our primary issue was water pooling around the house and seeping into the foundation walls due to a botched gutter downspout installation into the ground. One of the crew members was so disturbed by this that he went out and purchased downspout extensions for all of my downspouts and installed them at no additional charge, staying late at night because of expected rain. We saw an immediate resolution to the root issue and it has been a great short-term solution while we work on hiring a company to properly install underground drainage. I never write reviews but I was so impressed with this company from start to finish and appreciate all the precautions they took to not expose my family to the toxic mold they were removing. read more

I can't say enough good things about this company. My husband and I recently bought a home with a bad mold problem. We called Valor and spoke with Lois, who was very kind and personable. Her son, David, came out and did a free estimate and gave suggestions that were fair and honest. Throughout this entire process, I have never worked with a more honest, reliable, and kind company. I burst out crying one day because the stress of this house was overwhelming and David was so understand and kind. He worked with me and was fair with his price. I recommend them to everyone and anyone who has a mold problem. A+++++++! read more

After gathering several estimates for mold remediation in my house, I decided on Valor. They were endearing from the beginning and I got a very no BS feel from David (the owner). He was knowledgeable and walked me through lots of information regarding mold and things to look out for before, during and after the remediation. His crew was courteous, friendly and knowledgable as well. They were more expensive than the other estimates that I received but I like the fact that the remediation REALLY has to creep in scope (completely new rooms, floors) before they charge you additionally for the remediation. The series of actions that they laid out from the beginning was exactly what took place. read more

David at Valor was extremely helpful when I was quite lost on the whole process of mold testing and remediation as a new home owner. He's not out to rip you off. He gave great advice as to what to look for when you suspect there is mold, and solid recommendations for testers that could be trusted. I didn't end up needing remediation but I would have worked with him 100% if I needed to. Its worth giving him at Valor a call if you are looking for treatment! read more

I contacted Valor based off the previous excellent Yelp reviews. We had a small patch of mold on our hallway ceiling so I felt it would be best to have a professional check it out. It's a family run business and Lois was extremely helpful and pleasant on the phone and worked with me to schedule a good time for David to visit. The only time I had available was Friday after work and Lois said it's no problem so David showed on time at 6:30pm. He quickly assessed that the mold was not a major issue and didn't charge a cent for the evaluation even though I offered to pay him for his time. He even provided advice for quality HVAC air filters that I've since gone out and purchased. Please use Valor, trustworthy and customer service focused! read more

Short review: Valor is the gold standard in mold remediation! Full review: Our situation was critical -- a family member with asthma and a severe mold allergy. We absolutely needed the best service. Unfortunately, the first thing to know is that Virginia has nearly ZERO regulation of mold remediators; it's basically a "self-regulating" industry. --eye roll-- But Valor's credentials and certifications exceed any other company we found. Important to note: They get *every worker* certified. This is huge because "company certification" doesn't mean all workers have been certified. One service we interviewed uses day-workers for some mold jobs. We could've assumed from their company certification that all workers were fully trained in mold -- wrong! Valor is a specialist. All other mold services fall into the "restoration" category -- fire, flood, smoke, mold, and more. So, the workers at your house might've only done a couple mold jobs. Valor *only* does mold remediation, nothing else. The office manager, Lois, was friendly and professional and answered every question. If she didn't know, instead of making up an answer (as some people do), she got back to me. Remember... due to the health seriousness, I had to be 100% confident, so I asked many questions. Next was the free assessment by the owner, David. This was when I first saw why Valor is far above its competition -- David's a mold geek! Imagine the kid in science class who thought everything was amazing. That's David. Short of having a mold PhD, he probably knows it all. Despite being a free assessment, he was at our place for 75 minutes. And this wasn't a huge job -- typical, he said -- so he could've been quick. But he checked everything, explained exactly how they'd do the work, and answered every question. You can tell that David is 100% passionate about his work, which is why Valor is excellent. Now, I should mention, Valor isn't cheap. But if you think you'll get the best (or even great) service cheap, you're fooling yourself. So when another company quotes you half what Valor does (as we experienced)... big red flag! Valor will probably be the highest quote, but if you can afford it, it's money well spent. If yours is an insurance claim, pay the difference. Important: Valor's fee is basically all inclusive. Other services will low bid, then hit you with extras. Valor ended up working three full days on our job -- their quote was for a day and a half -- and yet the price stayed the same. Now to the actual work... Kristyn and Joey arrived on time, prepared, professional, and friendly. They reiterated the specs of the job and, like Lois and David, asked if we had questions. Despite our grilling (our last assurance before our kitchen would be nearly destroyed), they were neither annoyed with us nor hesitant they'd do it right. Their work was totally impressive. They meticulously covered every square inch of the kitchen in thick plastic, double-taping the edges -- with a high-powered fan to suck the air through a flex-duct and out the window. Their containment area was worthy of a scientific lab using the best materials (which I knew from my research). This may seem like overkill, but a quarter-million mold spores fit on a dime and are invisible in the air. Any gap can spread them around your house during the work. (Look on Valor's website about containment -- photos of theirs versus a competitor's.) They then donned hazmat suits from head to toe, taking great care to check inch by inch to see how far the mold had spread. Bad material was double-bagged in thick contractor sacks and gooseneck-tied shut -- removed via a pathway to the nearest exit. This included a highly sticky mat to remove mold spores from their soles. Each time, they had to remove their hazmat suit inside containment, pass through a special zipper door, then go back in and put the suit back on. They worked through every bit of the space to reach a safe margin -- removing whatever couldn't be saved but preserving as much as safely possible to minimize re-build costs. This ended up taking three long days. But never once did they hurry, take extended breaks, or seem frustrated. They even had the awareness to update us, ask if we had questions, and reassure us. They also took dozens of photos to document and show us progress (since we couldn't go into the containment). Finally, they HEPA-vacuumed and alcohol-wiped every square inch of the entire kitchen to remove any remaining mold spores and mycotoxins. We couldn't find a speck of dust after the containment was taken down. If you've ever dealt with a service that operates at the highest level, then you know what I mean about Valor. You feel completely at ease and fully trusting of their work. And the results speak for themselves -- our family member never had another problem, even with all the windows closed for the cold weather. (Before remediation, we needed the windows open 24/7.) Valor is literally the best! read more

I called on a Tuesday to make an appointment. The lady said she was a phone service and I'd get a call from somebody at Valor within 24 hours. I waited. No call came. I called back on Wednesday (well after the 24 hour mark). She said she didn't know why I hadn't heard from them, confirmed my contact information, and said she's make a note that I hadn't been called and had called again. I waited another day and got no call. I called somewhere else. They might be wonderful, but I can't seem to hire them! read more

Very thorough and honest. He came to my house, examined the problem area, and gave a pragmatic assessment of the problem. (He does not simply make things up to generate income and will be frank in his potential utility in solving the issue.) He will do wonderful work and be sure to eliminate any mold-related problems. Two thumps up! read more

Called and asked for an assessment of a distinct mold smell coming from a basement room. Was talked into a $400 machine test to see if I had mold. Could be done in two months. So when i asked if the machine said yes vs no (and how much) what would be the approach then. She said she wasn't a mold expert. I asked that I have a mold expert called me. A couple hours later she called back after speaking with her supervisor and gave me the same story -- basically that that is how they do things. If I wanted a more in depth assessment they could refer me to an hygienic firm. What I had asked for was to speak with a mold expert to tell me why they might do based on the reading of the machine. Moving in to a company who will listen and provide expert answers to questions because if I can't get them now, how will it be later? read more

I have been having a small mold issue at the ceiling line in 2 of my bedrooms. The company was prompt to return my call, offered a free estimate of any work, came out on a Saturday to do the inspection, and ultimately provided some recommendations for me to reduce the humidity in those rooms and how to clean the area myself. I loved the conservative approach to my problem, and was told they could recommend a professional painting service with mold resistant paint and that I should add more insulation to the affected area if my initial efforts did not remedy the problem. Both the woman I spoke with on the phone to schedule the appointment and the inspector that came to my home, were especially courteous and helpful. David, the inspector, even followed up the appointment with an email with current dehumidifier recommendations. Great company. read more

David came to my house and I showed him the mold damage in my basement. I also let him know my intentions of not staying very long and hoping to find a not too expensive option to my issue - a way to tolerate but not a total remediation project. David outlines a way that I could reduce the mold spread until I move. I appreciate his time coming out to our house in Fairfax and basically giving me a free solution to my problem. Before leaving their full service was explained to me and the nature of mold, how it spreads and hazardous associated issues. Not many people will give you that level of service and I look forward to using their service in future. read more

I have never written a review before, but felt compelled to share my positive experience with Valor -not the cheapest mold remediation company I found, but certainly the most well-informed and professional. The doctor treating my mold-related health issues told me what to look for in a contractor. Valor met all the criteria - from setting up containment to the "HEPA sandwich" or "immaculate clean" regimen. The owner (David) actually asked if I'd been tested for Lyme disease because of the relation between mold reaction and Lyme. Incredible, since the medical community itself is only just now documenting that relationship. (Even my doctor was impressed by this). In fact, post-Lyme mold syndrome was exactly my issue! Valor quickly scheduled an appointment, spotted the mold hot spots, provided multiple remediation options/price points, and even offered financing. David patiently answered my many questions and really helped educate me. I respect that Valor provides full protective gear for their staff, carries all the right kinds of insurance, engages in extensive continuing education in their field, and that they're mold-specific - it's not just a sideline. Valor handles contract documents and credit card payments electronically. Scheduling was easy. Their staff - Joey and Christen - texted arrival times and lunch breaks daily. Both were. courteous and congenial. They photo-documented work daily so I knew exactly what they were doing and why. They went right to work, no messing around. All contaminated trash (sheet rock, carpets, etc.) was bagged and immediately removed from premises. The cleaning was truly immaculate - every open beam in the basement utility room was cleaned, every cable and wire, every corner, every crevice. I could immediately tell the difference in my breathing when I walked down into the basement. Downside? - annoying questions from the answering service used by the office (but the email correspondence was great, and both David and Joey were directly accessible by cell phones). Bottom line?--If you're looking for a cheap, quick, mold fix, Valor is not for you. However, if you are dealing with serious mold-related health issues, Valor is your go-to company. They know what they're doing and how to do it. I highly recommend them. read more

Even though they knew they personally could not help me in my current situation, the owner's mother took me under her wing and helped us get the help our family needed to get out of a very dangerous situation! They are so very knowledgeable and if they can't help you, they'll put you in touch with someone who is more than qualified to handle your situation! This is a company you can TRUST! They are NOT just about a dollar! read more

We were in a bind with some water damage that had caused mold leakage. I was worried that a mold remediation firm would come over and try to give me the up sell. Dave at Valor is not like that. He was honest, his crew did a great job and very responsive. He was straight forward but never tried to give me the up sell, he took care of my house like it was his home. Valor is an honest business and I'd recommend them to anybody. read more

Valor was extremely helpful in assessing our problem. Valor is a family-run business, so when you call, you'll probably speak to Lois, who will take you through their process and get a sense of your problem or project. She was great to speak with. We worked with David, who came to the house on time, was totally professional and clearly very knowledgeable. He definitely calmed us down after another contractor gave us an "end of world" scenario (Valor's assessment was confirmed by a third company). I would definitely use Valor again. read more

After reading many things online about mold removal companies I was more than a little worried about trying to find a straight shooter to help me out with my mold problem. Given the good reviews here on Yelp, I called the number on the website and left my information with the answering service. Within a few hours Lois called me to find out the details of my issue. Setting up an appointment for an estimate was quite easy and David was very good about communicating with me about the appointment. Once at my house David very quickly determined that the black that I unearthed under some damp linoleum was actually adhesive not black mold. He referred me to some mold testing services if I wanted to be sure of his assessment, but based on his experience, I didn't have a mold problem. He also said that he doesn't do mold testing because of the conflict of interest inherent in a mold remediation company telling you you have mold that needs to be removed. I felt a little bad that he had had to drive all the way from Springfield into upper NW DC only to get no work out of the appointment. But he was very pleasant and said it was the nature of the business. Based on his description of how he does his remediation work and his honesty, I would not hesitate to use Valor if I do find myself in need of his services. read more

After reviewing ratings on Yelp, we contacted Valor Mold as a potential provider to address mold in our basement. After meeting with 3 different providers, we decided to go with Valor. We choose Valor because of their approach to the remediation. David (Owner) took the time to explain the process and outline the differences between what they do and what the competitors do. He definitely knows his stuff. We also needed work done ASAP and valor was able to accommodate. Overall, we found Valor to be extremely flexible and willing to work around our schedule. There was never any pressure to meet specific dates. There were multiple payment/financing options which helped a lot. We have multiple rehab projects lined up for the basement so every dollar counts. Communication during the project was excellent. Valor was very responsive whether by phone, text, or email. Valor provided a recap of the work done at the end of every day. In addition, Valor provided advice and referrals in regards to my overall basement rehab project (waterproofing and general up keep). Valor has an amazing network of service providers who all share Valor's level of professionalism. Every referral that I have contacted has been excellent. I highly recommend Valor. read more

I thought I might have a mold issue in my garage and called these guys for help. David came by and examined the garage and told me that the issue appeared to be something other than mold, and would be relatively easy to fix. He gave me a referral to another contractor who could help, and did not charge for his visit. Excellent and honest service. I will definitely call again if I ever have a mold concern. read more

Cannot say enough good things about Valor. They do a great job and really care about their clients! They're worth every penny ... for how professional, responsive and ethical they are. Knowing what I know about mold now, I feel so lucky that I found them! Everybody I've dealt with is great ... Lois, Donnie, Ronnel. But David takes the prize by patiently addressing every concern and question with his expertise and by making you feel that his company really cares. They just try to do the right thing every step of the way. Cannot recommend them enough! read more

We recently moved into a 1940's home and a contractor who was updating the laundry room in the basement recommended that I contact a mold specialist because he saw something "black" underneath the carpet in the basement. I called Valor Mold and left a message with the answering service. Ms. Lois called me back later that day, and I explained the situation. She told me, "Don't touch anything." We set up a time for her son, David to come out. In the meantime, she emailed me a helpful article David had written about what to do when you think you have mold. A few days later (very quick turnaround time!), David came to our home. He was extremely polite and professional. He took a careful look at everything and provided his opinion that he didn't see anything suspicious. I appreciated his time and honesty. If I determine that I have a mold issue that needs addressing in the future Lois and David will be the only company I call. They were a pleasure to work with. Responsive and polite (characteristics that are sadly not often found in service providers today). David is an expert indeed. read more

David and his mom, Lois, are very personable, but don't let the charm fool you. They know mold but business operations are a major weakness. We had one guy walk off the job while we were on vacation and David didn't even bother to tell us. We were shocked when we returned home and the job was not complete. Most businesses would call their customer, explain the situation, and provide a solution for the problem. That's the opposite of what they did. He did find someone competent to finish the job once WE called him. That said, the place was a mess when they left. Paint ripped off the walls and staples left in the walls and ceiling of the room. David cited a clause in the contract that said they are not responsible for paint that comes off the walls when they work, but you would assume that they could at least remove the staples from our walls and ceiling. It's our fault for not reading the contract in more detail, but please don't make the same mistake we did. I could go into detail about how they missed a huge area in our crawlspace, which exponentially increased our original estimate, but I think you get the point based on the examples that I have provided. Happy to share more details or pictures if you'd like to see them. Buyer beware. read more

I cannot imagine why someone would hire another company for mold removal. If possible I would give them 100 stars instead of the maximum 5. David Myrick is the leader of a team that is completely professional, hard-working, fair and honest. As a scientist myself, I appreciated the scientific basis for his evaluation and recommendation, as well as his efforts to educate so that one can make informed decisions. He assisted me in every possible way, from recommendations for the best mold assessors in my area to the most reliable movers. He and his tean offer competence and compassion for what can feel like a nightmare. His level of integrity and professionalism is largely unprecedented: he accepts and returns phone calls as does his other team members. No question or concern goes without a complete response and full consideration. Valor has exceeded my expectations on every level. David has been supportive throughout the project and continues to advise, support and guide. J.H. read more

I can state without exaggeration, that hiring Valor was one of the most important decisions I've ever made vis a vis hiring a professional services company. Why? It turns out that my basement has been infested with mold, and the reason I've been having increasingly inexplicable and difficult to treat health issues over the past several years. We are forever grateful to Valor for its honesty, professionalism, heart (yes, businesses can have heart), and above all, a respect for the highest standards it brought to our mold remediation. It scares me to think how close we were to engaging a crackpot service, spending tons of money, and ultimately, not remediating the mold. I will not bother to delineate the ways in which that company was dishonest and unethical, but enough to say that Valor was the mirror image. The confidence and appreciation for the company started with Lois--who epitomizes polish and meticulous customer service as the administrative head and first point of contact for the company--and David, the public face and anchoring force of Valor. He exudes honesty, calm, a deep knowledge of his profession, and decency. In our case, he was adamant that we needed top-notch pre and post testing from a 3d party tester specialized in dealing with complex health issues as had occurred with us. You've got to love a mold remediation company that insists on subjecting itself to high grade testing! The work and its methodology was of the highest standards and we are completely mold free. Hurrah! I will also add that the team that worked here at the house (Donnie, Joey and Kristyn) were equally professional and delightful to deal with. I cannot recommend Valor highly enough. They are in a class of their own. Final word (or warning) to all of you considering a mold remediation expert: this is absolutely not something you want to scrimp on and go with the lowest priced provider. There is a reason that Valor is more expensive than most of their competitors. You're paying for the Gold standard. read more

We called Valor Cleaning to get some mold checked out in our home. David went above and beyond to help us understand the problem and the options available to us. He suggested the most effective solutions as opposed to those that would have been more profitable to the company. He also referred us to other companies that could help us take care of other issues related to the mold problem. Overall it was a great experience and I wouldn't hesitate to work with them again. read more

I wish there were more stars to give. I HIGHLY recommend Valor to anyone in need of mold remediation. Everyone was extremely professional and super personable. Mold remediation itself is a homeowners worst nightmare, but everyone we worked with was so genuine, considerate and professional it made the process a lot less stressful. The owners and employees are just good people with integrity and heart. So kudos to everyone who worked on my project David, Donnie, Ronnell, Lois and Mikey, you all are angels, thank you soooo much. read more

There is a reason why Valor Mold has many good reviews as well as high rating on Yelp. Unfortunately, I was constricted by deadlines for my other projects so I couldn't go with David's service (he was fully booked, an indication of popularity). I ended up using a mold company (Maryland based) and was not satisfied with the work. Unlike them, who were completely unresponsive and didn't even bother send me the receipt as promised, David followed up to check up on me and give me advice on how the work should be done as well as inspection information before doing any further construction to the house despite the fact that I didn't go with his service. Greatly appreciate his help! read more

Valor Mold, a family owned business, did an outstanding job of removing mold from our basement. Each step in the process, from initial evaluation to final removal of remediation equipment, was done in a most professional manner. Our crew, Kristen and Joey, were highly efficient, professional, friendly yet courteous. A big shout-out for Lois, David, Donny, also. read more

I did not use the service. When I explained to David that I would not be able to pay the $20,000 other clients paid, he became arrogant and rather hateful. His interest seemed primarily to be monetary not doing a good job. read more