Yesterday, for my birthday, I had the Lotus Biscoff cup cake. It was the most delicious cup cake I…read morehave ever had. And I used to work at a cup cake shop! I can't stop thinking about it. I will definitely be back for more!

Hate to be critical of a small business, but the cupcakes were stale. Will not be returning.read more

This was my second time visiting the pastry box. My first…read morevisit was a pleasant experience, so I decided to come back. When I walked in, a tall male employee greeted me, which I appreciated. It's always nice to be welcomed. Before I chose what to order, I first asked if I were to get a cinnamon bun would I have the option to get it warmed up. The employee said no.That honestly surprised me because I've never been to a bakery that won't warm up a cinnamon bun or other pastries. The cinnamon bun looked extremely dry like it's been sitting there for long hours and just needed a little warm up to look ooey gooey again. A warm pastry makes a big difference, and it might be something worth considering offering in the future. Since I didn't get a chance to really look at the pastries during my first visit because I was with my child and we were in a rush that day, I took about a minute to browse the display this time literally 1 min or 2 mins the most. The shop was completely empty, so there wasn't anyone waiting behind me. While I was looking, the employee just stood there the entire time silently. Not once did he offer a recommendation, mention what was popular, or try to make conversation. Instead, when I finally decided on a large chocolate chip cookie, he gave me a look that made me feel uncomfortable. It came across as if he was thinking, "Wow, you took that long just to choose a cookie?" That's genuinely how his expression looked. It made me feel judged and rushed over something that should have been a relaxed experience. I've worked in the restaurant industry for 5 years, so I know customer service can make or break someone's experience. Even on days when conversation didn't come naturally, it was still part of the job to engage with customers, make them feel comfortable, answer questions, offer recommendations, and break the ice. Or even just asking how the persons day is going. Those small interactions go a long way in creating a welcoming atmosphere. Customers shouldn't feel judged for taking a moment to decide what they want, especially if I'm going to spend my money there, If anything, that's the perfect opportunity to connect with customers, and make them feel welcome. I hope the bakery considers encouraging employees to be more engaging and personable, because positive customer interactions are a big part of what brings people back. Unfortunately, this visit completely changed my impression of the bakery. I won't be returning because I didn't feel comfortable with the atmosphere. For reference, the visit took place on July 17, 2026, at approximately 5:25 p.m., in case this feedback helps identify the interaction I'm referring to.

The staff was not necessarily "inviting" but they did answer all the questions I had politely~…read moreeveryone seemed pretty busy even well into the afternoon and the cookie definitely seemed to be the star of the show . Not sure if it was a fresh batch but there was a full tray of warm cookies and I had a nice bite. The cookie is crispy on the bottom and chewy on the top, relatively thin all throughout and very decent sized. The flavor is not bad, buttery. Not the best cookie in nyc in my opinion (I'm spoiled and biased to Orwashers right now-- can't beat that browned butter flavor they have) but it's worthy for everyone to try! Personally the highlight of the cookie for me was the texture itself, pretty addicting and highly enjoyable. I would say it's worth trying for all who are curious and consider themselves a chocolate chip cookie fanatic. I also grabbed some other pastries like the Buddha hand loaf (matcha loaf with strawberry buttercream) and the yuzu olive oil cake. I liked the yuzu olive oil, the matcha loaf was a slight bit dry but the strawberry buttercream was AMAZING. Would buy that buttercream alone if I could. The spot is really small with just a few seats so don't expect to sit with a big group!

Janie's Life Changing Cookies This is an easy FIVE STAR…read morereview. First Janie opened her store on West 80th Street. I went in and bought the famous Pie Crust Cookie. It was absolutely delicious. I could definitely get addicted to these cookies. She has so many flavors. I haven't tried her other baked goods. Janie was my top choice for a cookie in 2021. Now her new location is only a half mile from my apartment. Plus she's opening a few more stores like this location. Janie's location is open at 7am on weekday's. It's a great location that's hard to miss. I'm going back as soon as the weather and my health allows. There's a huge variety so you can't get bored. I advise you to make a special trip with your appetite for a delicious cookie. Janie changed my life!

I would rate Janie's a 26 out of 10. The chocolate chip…read morecookies were to die for. The pie crust cookies have the most amazing exterior. Service was patient friendly and helpful. The shop is small, but there's a counter for you to enjoy your cookies at. Found parking on the street but only because it was late at night. Typically parking over there during the day can be tricky.

I love bakeries with inventive flavors, so of course I ordered the corn croissant. The layers were…read moreflaky, and the center held together fluffy cream and a silky custard that were wonderfully sweet and caramel-y. I love the bits of sweet corn in there, adding a delightful crunch. I would order that again, and in fact, I was a bit tempted to get another, but I had other places to visit in my food crawl. I'd come back just for that!

Vibe/ambiance: small pastry / bakery shop Service: standard…read more Items ordered: chocolate cake: 8.6/10 really well balanced and not too sweet; the slight espresso flavor adds a lot. however, we found a hair... heirloom tomato croissant: 6.7/10, had so much potential given the tomato flavor profile but just tasted like a cheese croissant but not flakey / fresh

Stopped in a few months ago for a quick coffee and a sweet treat, and thoroughly enjoyed both! My…read morecappuccino was perfect, not burnt or scalded in the slightest, while being incredibly smooth and easy to drink. I also picked out a rainbow pignoli cookie, which was heavenly!!! I love both its parent cookies so that shouldn't have been a surprise, but the raspberry jam filling and chocolate ganache dip worked perfectly with the pignoli cookie's light almond flavor and toasted pine nuts. Aside from what I had to eat, this cafe is an adorable place to sit and hang out! The barista was very nice and I enjoyed sitting by the window watching the people go by. I definitely recommend it if you're in the area!

Cute, Arnold Palmer avl! Iced 'cappuccino/Latte just an iced coffee with a glass full of small ice…read morecubes. No foam, no fun.

My favorite old school bakery to stop at while in the Kips Bay/ Gramercy part of town. It's been…read morearound since 1935! I love the confetti cakes and petit fours, but pretty much anything you choose will satisfy your sweet tooth.

Onion roll alert:! Old school pastry shop that's a Gramercy Gem with all the usual suspects. Many…read morespecial items here at reasonable prices. Ate: Onion roll Chocolate cannoli Total $7.28 On to the onion rolls. Being an expert from years of consuming the best! From the Catskills to Wolfies to Cuccios on Ave X I know a great onion rolls and this one is outstanding! Best in Manhattan

This place has such a cute, classic bakery storefront. On a weekday night, this was a quiet place…read morewith not much foot traffic. It was a convenient, quick in and out for me. The Rainbow Cookie was slightly different than what I'm used to, I think because it was slightly larger and softer like a cake. It was good!

Old school and worth it over all the chains and new places. It's a classic for a reason and worth…read moreseeking out.

To be honest, I only stopped in because the aesthetic but stayed for the cookies. Not often you see…read morea place plastered in purple. The cashier was dope. Super patient and laid back with us despite bombarding her with a lot of questions before making our final decisions hahahaha. I got Crumbfetti for me, and my friend and I split the s'mores and oatmeal chocolate chip ones. Each of them big in size and deliciousness. They were perfect in terms of consistency; not dry at all and probably among the best cookies I've ever tasted in my life. (No cap, as the youth say these days). Also, it'd be remiss not to mention throwback playlist when we descended on Funny Face. Once Mariah Carey's "Obsessed" came on, everyone in the shop lost it and began dancing and vibing. Definitely recommend going to this place when you want to have good fuel and energy.

This place has been on my list for years, so naturally I was geeked to finally be checking it out…read more When I finally got it, I saw how mouthwatering all the desserts were but in person! There were so many things to choose from, I didn't know where to start. I knew I wanted a chocolate chip, but should I get it plain or with raisins? What about the s'mores? Ultimately, I went with one chocolate chip, one s'mores, and one crumbfetti. Each cookie is thick but jammed packed with their respective ingredients. I think out of those three, I liked the s'mores and chocolate chip the best. Everything I had was good, but the s'mores in particular had the Golden Grahams to give it an added boost of flavor. I'm not sure if they rotate their menu, but I def know what I'm getting the next time I'm in town!