1. Elitech

0

Boston, MA

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Cloud services

Data recovery

Remote access services

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4 years ago

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X Files Recovery

X Files Recovery

(33 reviews)

Recently, one of my lab partners offered to swap out my PC for a more powerful CPU and we thought…read morethe easiest path would be to install my existing hard drive in the new PC. It seemed like such a straightforward procedure yet I didn't have a complete backup. Big mistake. Somehow, the old drive received an electrical surge which fried the amplifier that drives the head stack. If you don't know what this means, the result is that the drive became completely unreadable. At least according to all the best efforts of me and my colleagues. It turns out there were a couple of files on that drive that would take hours upon hours to recreate; that's when I happened upon X FIles Recovery. I had no idea why the drive could not be read. The above explanation was provided to me by Chris, the owner of X Files Recovery. After about a week of intensive diagnostics, Chris was able to figure out what went wrong, obtain a new part, and proceed to recover the entire formerly "unreadable" drive. Thank you, Chris! I highly recommend X Files Recovery to anyone who has what seems a hopeless case of lost files!!

I left my had drive to be fixed last yearend Chris said it would cost $1200-$1500 if he could get…read morethe data. I talked to my aunt in Brazil since the HD was hers, and she was going to make a decision and let me know. I completely forgot about the HD and a few months after when she reminded I contacted Chris and he said he wasn't sure if he still had it. I complained he should've called me if he was going to do anything with it. He said he did, but I never got a voicemail to confirm. He said he was going to look for it and if he found it he wouldn't do any work on it. Like I wanted him to. Luckily he found the hard drive, but my review is to write about his lack of professionalism.

T-Mobile

T-Mobile

(3 reviews)

East Boston

So my mom's flip phone was on last legs, speaker no longer working and also official deadline from…read more3G shutdown approaching. She called the store earlier this week, spoke to someone she did not get name but said he was nice, confirmed they had flip phones about a half dozen. Called today and they had one/1 left so we went right over. Leisha T. helped us, got my mum a chair, went over options buying phone up front or paying in installments, how much per month post taxes and protection plan. Answered all our questions including if my mom could keep her same phone number because she is T mobile customer and keep paper bill/both yes. Store is large, masks not required but we wore ours. Leisha T. again, very nice and efficient, and she gave us heads up store will be closing for about a month for remodeling this summer/but then will re open.

I have been to this store several times and to be completely honest, the store in Revere is much…read moremore helpful and friendlier, and the staff is more knowledgeable. As for T-mobile as a provider, they are better than Sprint was, yet they have lots of room for improvement. They misrepresent things and don't take responsibility when there is,a problem.. Customer service has been great at times, other times they have been patronizing and down right rude. Wait times are ridiculous when you call in and of course they want you to use the app and do the work so they don't have to pay someone to do it. I spent hours on the phone to get a rebate i was promised and it took many phone call and weeks to resolve. Pay attention and get everything in writing. If you are not tech savvy, I would not recommend T-mobile.

Elitech - datarecovery - Updated November 2026

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