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    Services - Elitech

    Data recovery

    Cloud services

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    Remote access services

    Server services

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    T-Mobile

    T-Mobile

    (3 reviews)

    East Boston

    I have been to this store several times and to be completely honest, the store in Revere is much…read moremore helpful and friendlier, and the staff is more knowledgeable. As for T-mobile as a provider, they are better than Sprint was, yet they have lots of room for improvement. They misrepresent things and don't take responsibility when there is,a problem.. Customer service has been great at times, other times they have been patronizing and down right rude. Wait times are ridiculous when you call in and of course they want you to use the app and do the work so they don't have to pay someone to do it. I spent hours on the phone to get a rebate i was promised and it took many phone call and weeks to resolve. Pay attention and get everything in writing. If you are not tech savvy, I would not recommend T-mobile.

    So my mom's flip phone was on last legs, speaker no longer working and also official deadline from…read more3G shutdown approaching. She called the store earlier this week, spoke to someone she did not get name but said he was nice, confirmed they had flip phones about a half dozen. Called today and they had one/1 left so we went right over. Leisha T. helped us, got my mum a chair, went over options buying phone up front or paying in installments, how much per month post taxes and protection plan. Answered all our questions including if my mom could keep her same phone number because she is T mobile customer and keep paper bill/both yes. Store is large, masks not required but we wore ours. Leisha T. again, very nice and efficient, and she gave us heads up store will be closing for about a month for remodeling this summer/but then will re open.

    Elitech - datarecovery - Updated May 2026

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