I thought I could keep my pool clean myself by adding the products myself as a pool supply store…read morerecommended for 6 months. I failed, so I called Dave at Aqua Hero and asked him to help me rescue my pool. Dave showed up as promised, and upon arrival, he explained all the the steps needed to bring the pool back to life. It took Dave just days, and my pool is sparkling and ready to be used again. Thank you!!

Dave has been servicing our pool for a few years now. I found him on Yelp after my last pool guy…read morewent from awesome to awful. Dave is knowledgeable, reliable, and his rates are very reasonable (for this area). If you are looking for someone to take care of your pool, this is your guy!

I'm very happy to have found Ryan from Aqua Pools. He quickly transformed my pool from green to…read moreblue and now provides weekly service. His customer service is excellent, and his prices are very fair. I highly recommend him!

I recently needed to replace my Pentair ic40 salt cell for my inground pool. I put out a number of…read morerequests for my project via the Yelp app and ultimately selected Aqua Bay Pools for the replacement and installation. Ryan was timely, communicative and was able to easily give me a fair price estimate via the Yelp app messaging, and luckily he was available to make the service call the very next day. What also made for an excellent customer experience was that Ryan was in and out to complerte the installation all while I was working remotely in my home on work calls. We settled the invoice and payment all via his electronic payment site. An A+++ experience!

I was losing a significant amount of water from my pool every week and my water bill was…read moreskyrocketing. I called Diablo Valley Pool Service based on a friend's recommendation, and I'm so glad I did. The technician arrived on time, was extremely professional, and explained the entire process clearly. They used some very cool technology to pinpoint the exact location of the leak in our plumbing. Within a couple of hours, they had located the issue. They provided different options to resolve the issue. Our water level is now stable, and we finally have peace of mind.

I left a message on two occasions to this company looking for pool service once a week. I did this…read morewith four companies with 5 star ratings on Yelp. Diablo Valley Pool Service was the only company that failed to contact me about the potential job. Very disappointing.

All I have to say is Ryan and his staff are so amazing!! They installed a new Control board for my…read morePentair system. Over the few months of getting it ready for summer I have called and asked for help! Ryan was so gracious to help and problem solve with me over the phone! I recommend Norcal pool for any of your pool needs!! They value their customer! Jeff

They do good work but their pricing is unrealistic and not in line with any others I have used…read more The will not do an ounce more work than the minimum without billing for it. Beyond base pricing (and chlorine), they bill for most necessary chemicals separately. This happens multiple times a month so expect an extra $35-$70 on your bill. Don't forget required filter cleanings at an exorbitant price. I would look around for a place that won't nickel and dime you. Also, $220 a month for a service (mid level package) that does not even clean leaves from the pool is outrageous.

1 Star - Completely Unresponsive…read more I was assigned Luke's Pool Service through my homeowner's warranty for a leaking pool pump, and the experience has been extremely frustrating. After the claim was assigned, Luke never attempted to contact me to schedule service. I left multiple messages, and even my warranty company tried reaching him with no response. Three days later I finally managed to speak with him briefly (about three minutes) to explain the issue. He asked me to send photos, which I did that same evening. He told me he might stop by the next day, but after that conversation he completely disappeared. No follow-up, no scheduling, and no response to further messages. It has now been over a week with zero communication. If you're running a service business, basic communication and reliability should be the minimum. Ignoring both the customer and the warranty company is unacceptable. I'm honestly surprised my homeowner's warranty company uses this contractor. Based on my experience, I would not recommend Luke's Pool Service.

Not good at all.. the guy never picks up the phone.left the job incomplete he has attitude..read more

Cleaned our portable Dimension One hot tub making it look sparkling new again. Very friendly family…read morerun business with attention to detail and quality service.

This company goes above and beyond for their clients! My pool had an overgrowth of algae and was in…read moreneed of a deep clean. They had it crystal clear within 3 treatments! They also cleaned my filter to get it working at 100%! I get a report after each cleaning, and they make sure to take care of our property by locking up and providing pictures. They are also reasonably priced and extremely fair! I highly recommend this company for pool related services. Thank you Splash Brothers!

Prime Pools was able to come out, diagnose 4 problems, and repair everything in a very short time…read more(one if their competitors couldn't even inspect our equipment as quickly). Also, we had a pool service for several years and problems that persisted during those years are gone now thanks to Prime Pools. They replaced the salt cell, a valve, the pump, and a faulty GFCI outlet. Each item was bid separately, so we could fix any or all problems. I highly recommend Prime Pools for their professionalism and efficiency. I trust their work.

Jeff is very nice and I trust him to care for my property in Freemont even though I don't live in…read morethe area . He always text me when he arrives and when he leaves . I was having a problem with my renters and Jeff kept an eye out. It's nice to see a younger person working hard.

A few months ago, I hired Aqua Pool to service my pool on a weekly basis. It was in bad condition…read moreat the time, and Peter did a wonderful and conscientious job of getting it back to looking pristine. He is extremely conscientious, helpful, and willing to do what he can his customers. I highly recommend his service. C. Nelson, Pleasanton.

I've had 3 other pool services in the past 40 years and this is by far superior to any of them. My…read morepool has never looked so good. I had a case of black algae, the worst type! They cleared it and my pool looks great. it's been about 5 months with them and I highly recommend them. They also do equipment repairs and each week they leave me detailed notes on what chemicals were added so I can see exactly how the pool stays balanced. Excellent, responsive and professional.

I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!

We've been using Wrigley's for 4 years and have always been satisfied with their services. Shane is…read moreresponsive and the techs that do the weekly service are thorough. Never had any issues.