I had a disappointing experience with KTL Mobile Automotive…read more I was quoted $950 for replacement of all three engine mounts with OEM parts. Based on that understanding, I moved forward with the work. After the service was completed, I was later told that only two mounts were replaced and that the transmission mount was not included. This was not clearly communicated upfront in a way that matched the original agreement, and the final result did not reflect what I believed I was paying for. I now have to take my vehicle to another shop to complete the remaining work. There were also issues with the brake service. I was charged for brake-related work, but the correct pads were not installed at the time, requiring additional follow-up and inconvenience. Communication throughout the process became inconsistent, and it was difficult to get clear answers or timely responses. I attempted to resolve the situation directly, but we were not able to come to a fair resolution. I would recommend getting a detailed, itemized quote in writing before agreeing to any work.

I would recommend KTL Mobile Automotive Service to everyone. Easy to schedule, and arrived on time…read more Todd is very personable and communicates effectively. His portable equipment quickly resolved my electric compressor error codes and the system ran flawlessly. Great value for the buck! Once again - Thanks Todd!

I came to D&M after receiving poor service from my dealership and feeling very distrusting of any…read moreservice shop. I received a recommendation to try D&M, to which I am grateful for. They have serviced my car multiple times now and every time was day of drop off and pickup. They have had very helpful honest and transparent conversations about my vehicle and its issues. When my vehicle was at the end of its lifespan they even took the time to talk through other car models I could move on to. This business customer service mirrors that of a family. They care about their customers and won't lead you astray in any fix that isn't necessary. So now I'm taking my single recommendation and spreading it here. This is an auto shop you can trust and deserves your business.

Quick service and honest. Did not try to sell unnecessary services. Friendly advice too.read more

Ryan was amazing, very patient and informative. His team was very professional and have great…read morecustomer service. They did a deep dive into finding out what all was needed for my son's car and even gave him a list of things that needed to be addressed in later time. We just went in for an oil change. Needless to say I will be going back in the near future

Dropped in after my truck had some issues driving around town, the guys were super friendly and…read moreimmediately took my truck in to have it inspected and gave me some options for my repairs. I am really glad they were in the area to take care of my issue and concerns.

I thought the facility, service and communication was great. I needed a strut motor replaced for my…read morelift gate and after doing research online it seemed a little expensive for the part needed. Overall, I'm happy with the service but believe it may have been on the pricier side. Update: The manager, Greg, reached out to me personally to go over my concerns on pricing. He explained everything throughly and took care of my concern about the diagnostic fee. I will absolutely use this shop in the future as they clearly care about their customer. All around 5 star auto shop.

I am fortunate to live about 5 minutes from this Christian Brothers Automotive location. They are…read moreeasy to schedule with and do a great job communicating with you from the moment you arrive until the job is complete. They offer transportation to/from the shop. They provide detailed updates on your car's status as they inspect. And, they usually under promise and over deliver on the amount of time estimated to service the car. They offer competitive pricing and a much cleaner, quieter option form a dealership service center.

Desert Car Care in Cave Creek is a quality shop! I am a new customer but they treat you like a…read morelife long customer! It's not just an oil change. They really get to know the vehicle and offer a complete picture of items needing immediate attention and those items coming up. I plan on keeping my truck for a long time so maintenance is important to me. They are also a very honest shop and their technicians are excellent! One of my grills wasn't working and we thought it would have to be replaced. It wasn't until the technician got in there that he found debris obstructing Its function. They cleaned it out and the grill works! No need to replace! I sure appreciated their honesty! That saved me a lot of money. I was able to do my maintenance items sooner than later! Kudos to Barbara and Frank for offering a quality customer service experience!

The best car care in metropolitan Phoenix. I would trust these folks for superior service on my…read moreautos. I have a 2016 Mazda 3 touring with 60 thousand miles. Desert Care Care did amazing diagnostic and mechanical work on this car. It runs and drives like its new again but better. little invested m, runs like new, no payments. I'd recommend this company to my loving grandmother. Great people. Give them a call.

I am very impressed with Braxton's skills. I have used his service three times. First time was to…read morereplace a high beam on my 2013 Chevy Silverado. You Tube videos showed removing the front grill and other pieces including the head light assemble. Braxton looked over the situation and was able to replace the bulb in 30 minutes and not make a big job out of it. After that experience, I asked him to change the spark plugs and do a tune up. That was another great experience. He did it promptly and for a very reasonable price. The third experience with Braxton was when my radiator started leaking. So I called Braxton and he did the job quickly and refilled all the fluids levels. I am very pleased with all he work and will be calling him again.

Was able to respond and come the same day. Provided the best price. Saved me the hassle of a tow…read morefor something I did t have tools for. Will use again!

I was concerned about my car battery and even though they were booked today, they took my car…read moreimmediately, checked it, found out the battery was fine and sent me on my way without a single charge. Wonderful customer service all around! I'd definitely go back to them again.

After a bad experience with my local dealership, we decided to go elsewhere for service and I…read morebrought my baby to Next Generation. First of all, I appreciated the thoroughness they took to go over my car. Several issues were found. Some required immediate action and others needed to be watched. They kept in touch, letting us know problems found and cost and they used actual Hyundai parts. Mike even kept the parts removed to show my husband. Compared to the dealership, prices were more reasonable. They even gave hubby the veterans discount. We loved the communication and the honesty. We'll be back.

I'm so happy with the service that I always get at Christian Brothers Automotive. I've been taking…read moremy 2003 Mercury there since 2022. I particularly appreciate their guarantee. They really do honor it. Highly recommend.

Yesterday when I was driving home, I was notified that my mounted third brake light needed a new…read morelightbulb. I pulled into Christian Brothers to get a quote. They said it would take 1.5 hours and it would be $362. I said no and walked out. I went home to Google how to do it. I then went to Auto Zone, bought 2 lightbulbs for $12. They even installed it for me. It took them less than a minute.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I never got a reply for estimate or whether they had a way of towing my car or if they were a…read moremobile mechanic they didn't seem interested

Kevin and Fanda are the wonderful people who own Payes Automotive. You won't find better people to…read moredo business with, or more honest than Kevin and Fanda. Their work is performed with care and consideration, and do what YOU want them to do. Kevin explains everything right up front and will work with you to find the best solution for your car troubles, and at a price that doesn't require selling a kidney! Do yourself a favor and see Kevin for all of your auto needs. And yes, I'm a customer. Here is my 68 "Sick Chicken" that Kevin completed fixed!

Hands down the best mechanic shop in the Valley! I highly recommend checking them out. Their prices…read moreare very reasonable and fair, and the quality of work is outstanding. They are honest, knowledgeable, and truly care about their customers. It's hard to find a shop that delivers this kind of value and service. If you're looking for reliable mechanics you can trust, this is the place to go. I'll definitely be coming back and recommending them to family and friends!