Always helpful. Oil change included a review of my car's condition. Staff is informative and the…read morewaiting room is clean and comfortable. My Kia and I are well cared for. They even changed my license plate for me at no charge. That's a big deal when you're 76 and newly on your own.

I already had a grueling day getting battery replaced. Decided to get oil change done too. Went to…read morethis location since it is close. Was happy to walk into a very cool (as in air conditioned) place! Mark was talking to another employee about car parts for customer. He acknowledged my presence. I told him car needs oil change and I have a great coupon. He began doing intake. Told me he had a van similar to mine years ago. He told me they will do a check up on vehicle and let me know what might need to be fixed etc. This car is 32 years old--I know things need fixin! It did not take very long (and I was not only one waiting) for Mark to show me what Ken, their knowledgable mechanic found. He broke it down for me , and told me which should be done right away and what can wait a bit. I told him I need to get emissions test done so which will help with that. He told me which "issue" should be fixed first for that. Those "issues" have been discussed with me by a garage close by, but the cost was not workable then. I will have Ken replace the parts before going to emissions, to ensure passing! Ken also put the clock to correct time, since after battery change it was not correct. I was very happy with the level of customer service I received from this location and Mark and his team. I have told my neighbors about them.

Service was quick and customer service was great we actually left our phone here and came back and…read morethe staff held it for us thank you guys

I went and gotten a car oil change and my car was fine. Everything was fine. The car was running…read moregreat after I had an engine light on but it wasn't the problem with the car. It was a problem with the gas cap and the gas cap issues going out for a while now is not a big issue and it doesn't a engine to fail or anything and the engine light comes on just because of the gas cap issue, nothing major with the engine even previous Jiffylupe I went to look at the oil change, never had problem with that the other location was on a different Jeff everything was fine I got the oil change and I never had a no problem as soon as I go to this location at 12st and northern and get a oil change the biggest mistake I ever made. I'll get there to get oil changed after the oil change. I drove off the car.started to have a Problems making Clinking sound making a bunch of noises after that. Is it a coincidence? this managers are delusional the workers there are just a bunch of kids. Don't know anything wanna be mechanics don't know anything about oil change. I suggest nobody go there horrible place to go to. Don't ever step your car in there. These people do not know what they're doing so if they mess up your car that was Do Not go there or do business or anything with them they were use excuses and they will use excuses on you for anything. the will lie. They were trying to flip their problems around and make the problem yours. They will team up and just lie and use excuses on you. I suggest you guys do not go there I repeat do not go there after all this I took my car somewhere else and I found out what happened to the car. This idiot fucking went into my ancient it does something loosen up the bolts. Did a few things in my car start making Clinton sound after I took the car to the main dealership to a regular brand dealership, the end of fixing it they fix the issue with no problem. The dealership told me that Jiffy lube , whatever the oil change places loosen up the bolt on my engine and it was making noises after I come back to Jeff to tell them the problem and completely ignore everything they don't wanna take accountability. They lied the managers lied too. Yeah it was horrible. I had to call the police final report once again guys worst place to go to do not ever go there and don't ever get your oil changed there worst place ever.

They accidentally charged me for the wrong filter but immediately resolved the issue and I drove…read moreaway happy.

Don't bring your car here if it's brand new. They have no clue how to work on newer cars. They seem…read morepleasant and professional but that's not what I need to keep my car running. They Didn't fill my coolant, after I asked them twice to fill it because it was completely empty. They confirmed it was checked. I drove 25 miles before I noticed a smoke smell coming from my car. I checked under the hood and it was empty no leaks It was just never filled. I called this shop and spoke with customer service for 3 hours just for them to say they couldn't Do anything about it, because the person who checked my car said it was full, although it was still completely empty. It was a sorry waste of time, and potentially damaged my new car. I would never bring my car here even if I was desperate. You're better off doing your own oil change.

Big Brand was amazing. They fixed my flat in no time and did not even charge! I would recommend…read morethem for all tire work.

Service doesn't want you come back, try hidden fee, check read carefully before signing.Warranty as…read moreshow 50k miles - 80k miles included ,why them add extensions warranty for omg?weird brand Cascade high price install each tire charge $53

As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.

These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

Thanks to Thad and the crew at the Grease Monkey on Bell for making my first AZ automotive…read moreexperience a good one! I've had the same mechanic for about 30 years (a family owned & operated shop in WA), and the thought of going somewhere else petrified me. I really needed an oil change and tire rotation and chose Grease Monkey on Bell based on Google & Yelp reviews. I was greeted right away, explained what my needs were, and Thad did his best to reassure me that I would be well taken care of, they would show me all parts before replacing, and would not try to upsell me. He also said they have bays in back with mechanics to do other work when I need it. I did need a few other things (rear brake light, wiper blades, cabin filter) and each time someone came in to get my approval. I had no idea my wiper blades would shred in the heat! If it's raining, I'm more likely to be standing outside letting it hit me in the face than going for a drive. They were very patient in getting me every discount they could. Coupon codes from the website AND a senior discount! In and out in less than an hour, including wait time to get my car in the bay. The website did mention a carwash, which they don't have at this location, but that was not a deal breaker at all. I highly recommend this location and will definitely go back when I need anything else done.

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

Even though my wait was 3 hours, the Service Tech was so polite and professional. The lady behind…read morethe podium, not sure how to spell her name (Elinee)? She was very calm, cool and collected as she was slammed with customers right after opening on a Sunday morning. She kept her composure and was very sweet to everyone.

I did not end up using the services of the shop, but I do want to write a review because they were…read moreso helpful! I was really appreciative of the associate, Ali, whose knowledge and expertise helped me save time, energy and resources in fixing my issue. My Tesla got a flat tire and Goodyear was up the street from my house, so I called them to see if they can help me out with a plug, but they did not have the right type of a lift equipment for a Tesla, and let me know that right away.

The people here at Sammy's were attentive and gave such great and quick service for a good…read morereasonable price! I was able to take my car in with no appointment for struts and engine mount and pick it up the same day all fixed. Will definitely be coming back for future service!

This is a good shop. Miguel is a super cool and chill dude. I've taken my truck here plenty of…read moretimes from small to big issues. I started with them rebuilding my motor and just kept going from there. I did stop going here because of distance and I think if I was closer I would continue to take it to them for small jobs. To be fully transparent, I'm very specific about a lot of things when it comes to my vehicles so there were things that I noticed that weren't right, a couple things still exist to this day that were caused by the shop. However, every time I told Miguel about these issues he immediately did his best to help fix them. And they did fix most of the issues I had. This is not a bad shop at all. I definitely recommend them.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

After stellar Yelp reviews (4 plus) guided us to AMC, paid over $3000 (for a broken serpentine…read morebelt, AC belts, new radiator etc., with all parts warranted per AMC). Confident and relieved we'd found a "go to" mechanic in Phoenix, one month later the car began experiencing intermittent power steering outage issues. Our son (in college and alone far from home) immediately brought the car back in, but AMC essentially refused to pop the hood, or otherwise even look at the car "unless the driver could replicate the issue". Two weeks later power steering and AC completely failed on a busy highway (due to a leaking radiator hose that ultimately fried the alternator). Paid an additional $800.00 (plus towing) to a competitor to fix what AMC should've caught. Also, AMC hours are now M-Th and of course this emergency happened on a Friday. First time Yelp has led me astray. 9/9/2026 - Owner Gilberto immediately reached out on Yelp below apologizing and asking for submission of additional repairs documentation to handle the case "fairly". To be fair, I did not go into specifics of prior phone interactions with Gilberto - owner - after the car was first towed to AMC and the had to be retowed to another shop due to AMC's inability to handle after hours emergencies (eg., no closed parking, nor key drop or other available). While all calls with were professional and courteous, Gilberto was ultimately unhelpful and disappointing (leaving us with limited options). The fact that AMC refused to do anything after the car was brought in by our son (for scary warning signs similar to the original problems) just prior to a catastrophic (towable) failure on a busy roadway is what is unacceptable. Not saying AMC is a bad business, they just really blew it. For minor car maintenance (oil changes and tire repairs) AMC is probably great. For major car repairs go elsewhere in the valley, please.

A great variety of old cars and The staff was very formative and funny. Great way to spend some…read moretime in Glendale.

I went with my car that had a wheel issue and they told me that the brake shoe need replacement and…read morei got a quotation of $690 to replace brake shoe for only one wheel. And i decided not to have the car fixed and save up for the repairs and was charged $230 for labour since i decided to take my car. I considered this not fair since i am a regular client and being charged $214 for testing only.