Chadwick showed up on time in very nasty weather to work on our doorbell. The last electricians that didn't fix it, (referred from the home warranty company), said "the transformer was bad." Chadwick looked at it and we both looked all over for the transformer and could not find it. I don't think the last guys did either and neither did Chadwick. He showed me where the line was cut to the doorbell and how the copper was old and oxidized. He installed a new transformer using existing wiring and made it work. I was very happy to get that fixed and will hire him to set up the lights for the front of our house. 4/7/2014 Addendum: Due to my previous 5-star rating and good experience with Elite Electric I was going to have Chadwick put in some landscape lighting at our house. I made an appointment after the last visit (and the review above) and he didn't show up, didn't call. That was January. Then I rescheduled, took off work to meet him, time came, no electrician. I texted him and then called him and he called me back and said I was on the schedule, but he had forgotten. I asked if he could still make it out, and he said he would try. He called me two hours later at 5:00 to say no he couldn't after all. I was pretty unhappy and will be going with someone else for my lighting. He is a nice guy and knows what he is doing when he does come out, but the last two experiences are going to have me going somewhere else. read more

Great affordable and timely service. Got the job done with a smile. Even solved my daughter's Rubik's Cube:)

Chadwick stepped up to the plate. Our sub-panel power breaker went out and within an hour it was fixed. Had them change the main one for good measure as well. Thank you for such a fast turnaround! read more

Chadwick came out to look at an electrical issue for my mother. He told her what the prognosis was, said he'd return on that following Wednesday to fix it, and never showed up. When I returned to visit my mom (who is senior), a month later, and asked about the fix, she said "He never showed up, and that was a month ago. " I called Chadwick, and he said he was familiar with the property, said he was in France on vacation and wouldn't be able to come out until after first week in January (which was about two weeks), and he'd text me availability to see what he had on calendar. He didn't say when he'd text, I never received a text, No apology, and no acknowledgment of abandoning job prior. I would not recommend Elite, they have no integrity or respect for business, and severely lack customer service. read more

Got the receipts to prove that Chadwick is not a professional nor reliable electrician. He sent an individual to come help us (whom was helpful) and refused to send the written invoice after we paid him. I needed the invoice for insurance purposes. He also gave me terrible advice that resulted in an electrical explosion, so there's that too. read more

I wouldn't know if Elite Electric can give you a resonable quote or fix your busted wiring. Does it look like 9am to you? For those just joining here, it's 4:40 pm. Chadwick was supposed to be here between 9 and 10. It's always awesome when you tell your boss you'll be an hour or two late, only to waste and entire day waiting for someone who doesn't have the decency to tell you they won't make it. To make matters worse, I did track him down at 12:30, while he was at lunch, and said he'd be out later. Which I took to mean, ya know, after lunch? And hey, I'm all about taking lunch. I frequently enjoy all the fabulous food Austin has to offer while escaping the drudgery that is my job. But maybe if you're flaking on your appointment, and you're somewhere that sounds like a bar, let it roll to voicemail. Bad customer service dude. So now I guess I have to waste another day at home waiting for another inevitably flaky electrician. Score. read more

Sigh. This review based on Chadwick being very, very bad on the follow through. Nice enough guy when he came out to look at the job we're going to pay someone else $2-3k to do. But he never sent me a quote. So I called and asked him for it. Then I called again and left a voice mail too. Then I tried calling three more times on different days and his voice mail was full. read more

No !!!!!!!!!!! I hate to write updates that bring starsI down rather than up. But... what else can I do ? I needed an electrician and was sooooo happy that I thought I could just pull up Chadwick and schedule an appointment. I called, his VM said please text and I'll get back to you faster. Okie doke. I'll text . That was 3 weeks ago! Very sad. read more

As a somewhat recent homeowner I frequently find myself mentally shaking my fist at the previous owners. Did everyone in the family make dramatic hand gestures that resulted in them accidentally punching holes in the wall or were they really that bad and hanging fixtures that they had to do it seventeen times in the process to get it right? My most recent mental fist shaking left me in need of a good electrician. I called Elite Electric on a Saturday expecting to schedule an appointment for later in the week when I would have to take off work and be given a 4-hour window in which the electrician *might* show up. I was pleasantly surprised when I was told that not only could they come out that day, but that they were finishing up a job not too far from me and they would be there in minutes. Chadwick and his assistant were there in minutes, quickly assessed the situation and got to work. The job was done within an hour and they left the work area nice and neat too. Chadwick is very friendly and left me with complete confidence in the quality of his work. I can't guarantee that when you call they'll show up at your house in minutes but I can guarantee that the next time I'm in need of an electrician I'll be calling Elite Electric. read more

Called Elite electric today and spoke to Chadwick and explained I really needed to get someone to come update light fixtures in a house I'm about to sell! I also had what I was worried might be some major issues with lights flickering and power surges, also 2 power strips had both gone out at the same time. Chadwick sent one of his senior journeyman over today, yes I couldn't believe it, same day service. The tech quickly installed 2 new fixtures and replaced 2 ceiling fans. He then proceeded to start testing everything and quickly traced it to my main feed panel box, where he decided to call Chadwick, within 15 minutes Chadwick was onsite! to explain what they had found. The neutral wire was loose and there was black signs of arcing at both ends of the out feed. Chadwick could of told me a high cost and informed me he had to pull permits and would be back, instead, he advised I call austin energy and let's see if they will help and repair for free. (Explaining that you can't remove the meter without pulling a permit, he thought by me calling Austin Energy it might be a shot.... And it worked. Austin energy also gets my kudos, those guys came over within the hour and repaired my panel box!!! Thank you Elite electric! I will most definitly call you guys again, great service, fast. Prompt and very professional! read more

Elite indeed! I found Elite Electric here on Yelp and gave Chadwick (the owner) a call to schedule an appointment for the next day. He was friendly and professional and asked for my information and told me he'd give me a call the next day about 30 minutes before he was going to come over. What a concept - I don't have to sit in my house all day waiting for someone to shop up - he'll call me first and meet me there! Sure enough, he called me and said he was on his way. 30 minutes later, he was at my house. Chadwick found the problem almost immediately (I hate to admit it, but I had spent 45 minutes trying to figure it out. I might as well have been scratching my butt instead... I'm just happy I didn't electrocute myself in the process...) The problem was resolved within 30 minutes and I even got a nice tutorial (upon request) about how GFCI outlets work! Chadwick even noticed another minor installation problem with one of my other outlets and corrected it for me on the spot. Great guy, professional, reasonably priced. I'll definitely call Chadwick next time I need any electrical yelp, err help. read more

Chadwick just left my house, and I want to write this review before I go tackle installing the second ceiling fan! I gave him a call after seeing all the great Yelp reviews and I'm so glad I did. He was able to come over in 45 minutes, which was amazing, and even asked if his lovely standard poodle Winter could come along (of course!). Now our ceiling fan works, our light switch doesn't spark, we know we have a secret second electrical panel, and I feel confident to properly wire the rest of the fans. Awesome! He's friendly, professional, thorough, fairly priced, and has an awesome dog. We'll definitely call him back when it's time to remodel our kitchen! As a bonus he said we could call any time we have questions as we do any of our own electrical work. read more

Left numerous messages to get a quote, NO call back EVER! BOO!!! Bad customer service. read more

Here are the reasons Elite Electric gets 5 stars in my book: 1. They return your calls 2. They show up AND at the time indicated. 3. They do the work expertly. 4. They charge a fair price. 5. They respect your home. I can not tell you what a nightmare it has been to renovate my house. Of all of the contractors I have used, about 10% of them are worth their salt. Chadwick is the king among them. I called him on Thursday, and he was at my house on Saturday at the expected time with an assistant and the necessary equipment. He was so patient, too. I had to hang the world's most complicated chandelier, and he actually help it up for an hour while I worked on untangling the pieced and repairing the delicate parts that had broken. He was extremely able, fair, and friendly. Since he grew up in our neighborhood, he caught me up on the days of yore, which was kind of fun to imagine. At the end of the visit, I just stared at the work, thanking my lucky stars that I found Elite Electric. I will be calling him back to do some recessed lighting really soon, I hope. read more

Finally, I don't feel like I'm being lied to by a home service professional! And he's on time! Chadwick came out and did the walkthrough to talk to us about lengthening some wires so they would fit behind out new drywall in the kitchen as well as running a new electrical source for our new double oven. He made the appropriate suggestions and gave us a quote on the price. He may be a little more pricey than other electricians, but you pay for quality. He sent his assistant to do the work and he did a great job, cleaned up after himself and when we had a question about something, he came right back out to make sure he had done a quality job. I'll be calling them again soon to run another power line to our deep freeze in our garage. read more

Half the electricity in my house went out so I knew the fix was beyond my abilities. I called Elite and Chadwick told me he'd make it out before the night was over. He kept me informed of his pending arrival with a couple calls. When he arrived, he quickly diagnosed the problem and replaced a failed circuit breaker. He then fixed our doorbell that never worked by first finding and then replacing the transformer. Chadwick was extremely polite and worked quickly. The fact that my two kids wanted to watch and question what he was doing didn't throw him off a bit. In the end, the cost was extremely reasonable. I'm very satisfied and intend to use Elite for my future electrical needs. read more

Couldn't be happier with the overall service provided by Elite Electric. Readily available when needed, prompt, efficient, proficient and affordable! We were quoted a price and that's what it ended up being, no hidden costs or overages. When dealing with home electric matters, you want someone you can place your trust in knowing that they will do the right job...and elite electric fits that bill. We will definitely be return customers in any and all future home electric needs we may have. read more

We had a light switch that, when flipped, was sparking and even smoking a tiny bit! The burning smell was enough to scare me into finding an electrician pronto. It was a Friday afternoon and I was afraid I'd have to wait until the following week. Chadwick was very nice and offered to drop by later that afternoon. Once here, he had everything fixed within a few minutes. I also needed a ceiling fan installed but he didn't have time to complete that job, however he offered to come out the following morning -- a Saturday -- to install it. The real bonus is that Chadwick is a super nice and smart fellow whose best friend is his dog Winter -- a Standard Poodle who was also best man at his wedding! He will clear up any misconceptions you might have about the standard poodle. Ask him to tell you the Lab vs. Poodle hunting story! Great work at a reasonable price, will call again! read more

Called the number listed for an appointment, and it says to text. I texted for the last 3 days and no response. I will not use this vendor. Terrible experience. read more

Elite Electric: good people, great work, fair price. After reading other Yelp reviews, I contacted Chadwick and immediately felt he was knowledgeable and professional. We rescheduled our original appointment, and frankly, I didn't mind because the time change was mutually beneficial. After many years of dealing with various contractors - including punctual ones that did crappy work - I've learned to simply follow my gut. My instincts were on target, and I'm glad I chose Elite Electric. On July 7, 2011, Chadwick and his two-man team not only did the work I originally scheduled, but also completed last-minute requests. They spent over seven hours in my home, replacing and adding new plugs, phone and data lines. I highly recommend Elite Electric and, without a doubt, I'll use their services again. read more

As a property manager for a large company near campus, our electrician needs are many and varied. So when I had an A/C unit out and our A/C guy couldn't fix it, I literally called 3 companies before Elite...and received no calls back. C'MON. I'm trying to GIVE YOU MONEY. With that said, Elite was different. Chadwick called me right back. He was on property in 15 minutes and fixed the problem within an hour. Another electrician had quoted me a repair that would have cost 10x the amount. Long story short, honesty and dependable service are age-old ideas...and you can count on Elite to provide them for you. read more

I called Elite Electric in a pinch (electricity was flickering on and off intermittenly). Chadwick promptly answered his phone and referred me to his colleague, Andrew. Andrew called me back within 1 minutes to schedule the appointment to come by the house and examine the issue. Andrew was literally at my house within five minutes of hanging up the phone. He quickly assesed the issue, went and got the parts needed to fix the problem (blown breakers), and fixed the issue. This all happened in about an hour of my initial call to Elite Electric! The one thing I was slightly shocked about was the $110 charged on the bill to come by the house (I also had to pay for parts and labor - those were reasonably priced). Make sure to ask how much the service call is going to be before the electrician comes by your house. read more

My house wasn't wired for an electric dryer and we'd been hang drying for a year!!! I finally was referred to these guys and they got me sorted out in a few hours and it didn't break the bank either (in fact it was a little less than their initial estimate). Thanks so much you guys! read more

Called Elite after hours. Call was returned in under 5 minutes. Appointment was made for next morning at 9 am. Andrew arrived on time and knocked out the work in 20 minutes. Volunteered to do a few other things for me since I had already payed for the first hour. Very happy would use again! Scott NW Austin read more

We were in a short option period to purchase a home and had to get an electrical estimate for some major issues that came up in our home inspection report. We were stood up by one electrician and I quickly had to get someone else there during our window period. I found Chadwick on Yelp and I have to say he came through for us and came within an hour to the property and certainly spent some time there to get us a proper estimate to present to the sellers. He is extremely knowledgeable and thorough and not to mention reliable. We will certainly use him to make all the fixes to our new home. Thank you Chadwick!!!! read more

Chadwick came over to fix some kitchen plugs that mysteriously went out during the night. That created a bit of morning panic when the coffee maker wouldn't go on... Fortunately, this modern house has plugs all over the place so the coffee was served... I called him earlier today to see when he could come out - about 45 mins. later, he was here and within an hour, the problem was fixed, his fee fair and we're delighted! This, what at first created that "OMG" feeling in my gut, turned out to be a good thing as we now have a reliable resource in the future. This guy is very professional, knowledgeable and friendly. When I explained the problem, he listened. I asked about some other issue we had and he checked 'em out and told us what we could do which didn't entail him trying to gain more business - that, was a pleasant surprise! Honest, "old school" with a good work ethic and a pleasure to work with. Wish I would of found him before; will definitely use him again if the need arises. Recommend highly! read more

There are very few business cards that receive a permanent home in my wallet, Chadwick with Elite Electric is one of them. Andrew showed up on time and provided me an honest and accurate assessment of the time (and cost) that would go into our project. We needed two pendant lights hung, one patio light replaced, and 4 carriage lights to be replaced as well (this required a little bit of chisel work on the sides of the house to make everything look right). Normally, my wife and I are so detail oriented that we would just tackle these jobs on our own for fear that someone wouldn't do it to our level of satisfaction. I have no buyer's remorse in this situation. Not only was the work done on time, and on budget, but it was also done with the little aesthetic details in mind. I was very pleased with the work done by Chadwick and his team, and I will be using them and referring them for years to come. read more

We received a referral for Elite Electric last week. I called on Monday - left multiple messages during multiple parts of the day. Called back on Tuesday - left another voicemail. Called on Wednesday and stopped bothering since they apparently are too busy to extend a courtesy call back. It's now Thursday and I'm convinced I'll never get to gauge their products/service so this rating is based on my experience to date. Thanks. We could have really used some help this week. read more

I called Chadwick on Tuesday and left a voice mail. I wanted two outside ceiling fans installed. Never got a return call so I called Fisher Electric on Thursday and got an immediate answer and appointment scheduled to install the fans. This guys web site is no good and he would not return my call. read more

Came out to quote a job. Advised that he would send the quote in "a couple of days". a week passed, I called and somehow got him on the phone, he said he'd have the quote sent by the end of the week. Another week passed. The last time I tried the number I got the dreaded "Voicemail for this phone number is full". Lovely. Apparently this guy is too busy to follow through on commitments. I can't speak to the quality of his work but his communication and professionalism leave a lot to be desired. Based on my experience I can only advise you look someone else. read more

I called Elite recently to have them go look at a minor issue at a rental property of mine. Chadwick stayed in contact with me and kept me updated while scheduling with my tenant and then had someone go out to the property. But then it went downhill. I asked my tenant if they had been out there and she said yes but they couldn't finish the job because they needed a part. So I called Chadwick and he said that yes, his guy had been out there and he would give me an update after he talked to his guy. Then he disappeared. That was over a week ago and I have called a couple of times. No response to voicemails and my job is still unfinished. read more

Chadwick from Elite Electric is a great electrician! He knows what he's talking about, he explains everything thoroughly, he works around your schedule, and he's polite and friendly. Also, he didn't charge for the initial service call. He said he just doesn't like to do that! Talk about a great person. Anyway, I highly recommend him. read more

Chadwick wired for and installed 3 ceiling fans at our new home. He did a great job. I was especially pleased with how he worked a little longer integrating the switches into the already existing switch boxes despite the technical challenges associated with that. The only reason I didn't rate 5 stars was the cost, but I'm not sure if that's specific to Chadwick or just that electricians cost more than I imagined. read more

I'm glad I thought to check yelp for electrician reviews, because then I called Chadwick and all was well. I had gotten two other estimates. One was very high and the other was similar to Chadwick's, but the guy gave me a look like he'd rather spit on me than run a wire through my attic. So I went with Chadwick who went above and beyond in several ways. He stuck to his original estimate even though he ended up spending more time than he had thought, so he knocked off some labor cost. Also, we were working on something that involved drilling holes in concrete and our hammer drill was on the fritz and he loaned us a tool that saved us an incredible amount of time and headache. And he didn't even try to show us how to use it (as some men would have) or give patronizing advice. All in all, I couldn't have been more pleased and I recommend him highly. read more

I've had it.. enough is enough. How many times does a person have to reach out to try and get a solid appointment that doesn't flake? We worked together in the past and i was very pleased with the results. So, for my upcoming remodel i decided to give Chad a call.. as the other reviews say, it directs you to text him.. which i promptly did. that was almost two weeks ago! I called back for the third time this morning, he said i should just text him and rushed me off the phone... so I text... AGAIN... annnnd gave a two month completion window!! Still Too busy to accept job or even offer a bid or advice on someone else who could help me. Costumer Service FAIL!!!!! Just as easy to hire someone who actually gives a damn about previous clients! read more

Don't waste your time with other electricians. Chadwick might not be the cheapest electrician in Austin, but do you really want cheap shithouse electrician work? I'd rather not have my house burn down. I'm pretty sure over the course of the work he did for me I called him on weekends and evenings and he was always available to answer my questions. The customer service he provided was light-years ahead of any of the other contractors I worked with. I have nothing but good things to say about him. He was honest and open about my options and exceeded my expectations of the finished work. He upgraded some of the infrastructure of the house I never asked him to, and it didn't cost me anything over the initial quote. I'm tempted to sabotage the electrical systems of my friends and neighbors just to give him more work. read more

Amazing customer service by Chadwick and Andrew. Had a problem with gcfi and they just walked me thru on how to solve the problem. It saved me time and money. Thank you so much for all of your help. You guys will definitely be on my speed dial read more

Young man came to my house with one phone call, changed out a circuit breaker on a Friday at 5:00PM. Great price!! Could not be happier or pleased with his work! Now have a newElectrion! read more

I called Chadwick for a problem I was having with my GFCI plugs. He was at my house within 20 minutes and knew exactly what the issue was and had it fixed in about half an hour. I will definitely call him next time I have an electrical issue. read more

These guys are great. I had two relatively small issues. Chadwick was out that day. He quickly fixed my issues at a fair price and my projects were complete. Professional, helpful and courteous. read more