I brought my custom made wedding tux to them a couple of days after my wedding. Dropped the tux off…read moreon 9/11, I called special attention to the collar of my custom shirt due to some stains. The woman at the desk acknowledged the stain and put a sticker on it and said they'd take care of it. I went to pick it up a few days later and found my white shirt to have what looked like a grease stain on it. Again, the woman at the front desk was super sweet and apologized and said they'd take care of it. Few days later, my wife went to pick it up. Same stains still existed on the shirt. Never received a phone call stating they couldn't remove the stains or anything. Told my wife to come back in a few days and said they would again, take care of it. I went to pick up my shirt on 9/26. Once again, the stains were still there. This time I was met with a gentleman. He was rude and more or less said they couldn't do anything. I explained that the shirt in which they ruined, was worn once under my vest and was over $200 custom made for my wedding. He was more or less getting nasty with me even though their machine ruined the shirt. He asked if I wanted them to use a chemical clean to try and remove the stain, in which case I said just fix my shirt. Went to pick it up today. 13 days later, stain was not removed. Throughout this whole process, not a single phone call, not a message. Nothing. They ruined my shirt that I only wore ONCE during my wedding and had custom made with embroidery on it. I understand accidents happen but ruining someone's clothes and taking no responsibility for it is a business I refuse to ever give my business to again. For something so sentimental and expensive, the lack of care and communication is unacceptable. I would not recommend this cleaner if you value your clothing or expect basic professionalism.

Staff was very friendly. Dropped off my leather motorcycle jacket for some work on the sleeves…read more Staff steered me in the right direction for this project. Tightening up the sleeves at the bottoms rather than shortening. Makes perfect sense since they are zippered. Will follow up review once job is done.

Great people. Friendly And helpful. Great service . The girls are awesome. Place…read moreIs lively, clean and they do great work . Giant comforter cleaned to perfection for $25!

Great wash and fold service with quick turn around. Friendly staff and clean location.read more

I am so grateful for this place! I had a wedding in 2 weeks and needed a high-low dress altered…read morebefore then. They were so kind and willing to help. I also dropped off regular dry cleaning. Everything was done in just a few days! The dress is perfect, and my clothes are nicely pressed and ready for the next event. I live in the Silverton area, and while there may be a couple of places slightly closer, I'll never go anywhere else. They were gracious and personable with great service.

We've been loyal customers of Cleaners Plus for over a decade. They're our "go to" for business…read moreattire, formal wear and home textiles. Not to mention their wide range of alteration services. What sets them apart is their personal touch. Recently they called me to say they had found a gown, two dresses, blouses, and three sport coats that I had forgotten I had ever dropped off. The owner personally took the time to drive the garments to my home. I can't thank Cleaners Plus enough for their continued professionalism and consistant extraordinary value in all they do. It's obvious they're a family owned, quality driven business.

our dryer broke down a couple years ago so we would wash our clothes at and bring them to Berkeley…read morelaundromat to dry them three times a week. Well today we were told that we can't do that anymore. In order to use their we and dry. We've been regular customers there for at least two almost 3 years. I never had an issue with anybody there or caused any issues. I find away a paying customer even if it's just to your clothes as bad business. I do not recommend this business anymore.

Incredible service!!! They came to the hospital picked my clothes up and returned them within a…read morefew hours. Great prices nice people!!!!

Great staff! I made a big mistake, when I dropped off my husband's suit for his daughter's wedding…read moreI gave them the wrong pick up date. I realized my error called them and they had it ready to pick up that morning/ I am grateful for a staff that was kind and reactive and bailed my butt out of the fire . Thank you!!! Awesome customer service!!!

Very rude and disrespectful, I asked to get something hemmed, the woman was very rude kept huffing…read moreand puffing because I asked her if I could make an appointment and if she could write it down with the phone number, you would have thought I asked for her first born, been going here for years but not anymore.

Zero stars! Brought a coat in for a new zipper. First attempt and the zipper broke first use…read more Second attempt they put in a completely different color zippered. Third attempt the zipper pulled away from coat cause it wasn't stitched properly. Then noticed they actually cut a whole section of my coat off. They had the nerve to try to charge me $70. Stood there till they gave me every dime back. Coat is destroyed and had to buy a new one. DO NOT RECOMMEND

0 stars. I was quoted over the phone $15-$25 for a bridesmaid dress HEM just a hem I call to pick…read moreup my dress they tell me it's $95!!! Long story short. The owner would not budge on the price. They admitted to me that the young lady that quoted me the price was wrong and told me the wrong amount and the owner still WILL NOT honor the price!!! I would have never went there had I know the price. This place is close to me and quoted me cheaper than what I normally pay. The person I normally go to is $40 I should have just went there. As a business owner I have been in this situation before where I have honored the misquoted price. Very mean and unprofessional on the owners part! As for the other young lady caught in the middle was very sweet and professional. The owner not so much. Would not recommend going. Wrote this review on google but since the owner replied back belittling me saying "i am a liar and low class" and that IIII made his employee cry, I will be posting where I can. HE made the girl pay the difference OUT OF HER POCKET. She was crying on the phone I told the girl not to be upset that I don't want her in the middle to have the owner call me, the owner refused to call and the poor girl said she was afraid to lose her job!!!! Horrible owner the girls that work there are sweethearts but this guy is a J***OFF!!

Used them for a wedding gown cleaning and couldn't be happier with the result. If I could give six…read morestars, I would. The team was super helpful and the cost was super affordable. Came in from Manhattan where they were quoting me prices six times higher, so I'm so glad I chose Frankie's.

Went there on a saturday morning, no one there to take a drop off, only a phone number to call for…read moredrop offs...are you kidding me...waist of time went to "Best Laundromat" a mile away hell of a nicer place and someone is there to take drop offs...

WOW! The ENTIRE STAFF was sooooooo nice!!!! Smiling, courteous, genuine and eager to help! You just…read moredon't see much of this today!!!! What a refreshing and experience! I am going to let EVERYONE KNOW about how wonderful it was! Thank you again for being a life saver! Most sincerely, Norah Devaney

These guys are miracle workers - saved my favorite shirt from the trash. Efficient, quality…read moreservice and some of the nicest people you will find! The ONLY dry cleaner I will go to!