If I could give ZERO stars I would, ultimately I gave one star to indicate that this business and these people are the WORST. The first time I went in there I asked if I should be concerned with potential shrinkage resulting from dry cleaning or washing/pressing. I was told that with either method they absolutely WOULD NOT GUARANTEE against shrinkage. Now, I have used many other dry cleaners before, however I am new in this neighborhood so I was exploring this business with the hopes of making this my new dry cleaner. In any case, every other dry cleaner I have ever used has told me that neither method should produce noticable shrinkage, and explained that after dozens and dozens of times some shringage may naturally develop. Dry cleaning it seems is the choice that is expected to cause the least harm. I just really needed to hear that shrinkage to any large extent was unlikely - the accurate and simple answer. I had some new items, and I was in need of a little assurance from an expert. Call me OCD, if you will. The female proprietor went the opposite way and practically forbade me to have my clothes done at all!!! I ended up having my older clothing done, but taking the newer stuff back home. I just figured she was being cautious. Truth is, she was being OCD!!! To the point of turning away business - and I was only looking for a STRAIGHT answer, not an over-the-top bombardment. Anyway, the second time I went to drop off some "not new" clothes to be done, I found the female proprietor sitting in the front at the tailor station, surrounded by measuring tapes. I just happened to need to check my measurements, inseam and length, because I was planning on going to the mall to buy some new jeans. I kindly asked her if she wouldn't mind to please take my measurements, and I of course made it clear that I would pay for this service. The woman shook her head indicating "No", and asked me my height. I told her and she guestimated my inseam, and waist line. I asked for her to please check the accuracy of this with actual measurements, and she shook her head again and said "NO". I actually laughed because I thought that she was playing with me. She set me straight on this and said stated that she would absolutely NOT take my measurements. She was EXTREMELY FIRM. So, on that note I very politely just explained that I did not wish to do any further business there, not like this, and that I would seek out an establishment that welcomed my business, not thwarted the execution of it. Keep in mind, I am not Jack the Ripper, and I am very average in appearance. I don't believe that was an issue, by any means. In fact, I don't even have a clue as to what the issue was. I just know that this visit and my first visit ended with me not getting the service that I needed, and was willing to pay for, of course. This woman stopped me dead in my tracks, twice. I believe that this woman is a bit out of her mind, and very high-strung to boot. I can't see how one can operate like this and stay in business. It seems her strong suit was the turning away of business!!! In fact, this business should change it's name to "Drycleaners R' NOT US" !!! Truly, I just don't get it. I am a fervent user of Breath Savers mints, so I know that it wasn't halitosis!! Anyway, I simply suggest that if you would like to successfully conduct business in a normal fashion, do it some where other than at this place. Save yourself the aggravation and the wasted time. read more