I brought my custom made wedding tux to them a couple of days after my wedding. Dropped the tux off…read moreon 9/11, I called special attention to the collar of my custom shirt due to some stains. The woman at the desk acknowledged the stain and put a sticker on it and said they'd take care of it. I went to pick it up a few days later and found my white shirt to have what looked like a grease stain on it. Again, the woman at the front desk was super sweet and apologized and said they'd take care of it. Few days later, my wife went to pick it up. Same stains still existed on the shirt. Never received a phone call stating they couldn't remove the stains or anything. Told my wife to come back in a few days and said they would again, take care of it. I went to pick up my shirt on 9/26. Once again, the stains were still there. This time I was met with a gentleman. He was rude and more or less said they couldn't do anything. I explained that the shirt in which they ruined, was worn once under my vest and was over $200 custom made for my wedding. He was more or less getting nasty with me even though their machine ruined the shirt. He asked if I wanted them to use a chemical clean to try and remove the stain, in which case I said just fix my shirt. Went to pick it up today. 13 days later, stain was not removed. Throughout this whole process, not a single phone call, not a message. Nothing. They ruined my shirt that I only wore ONCE during my wedding and had custom made with embroidery on it. I understand accidents happen but ruining someone's clothes and taking no responsibility for it is a business I refuse to ever give my business to again. For something so sentimental and expensive, the lack of care and communication is unacceptable. I would not recommend this cleaner if you value your clothing or expect basic professionalism.

Staff was very friendly. Dropped off my leather motorcycle jacket for some work on the sleeves…read more Staff steered me in the right direction for this project. Tightening up the sleeves at the bottoms rather than shortening. Makes perfect sense since they are zippered. Will follow up review once job is done.

I needed a formal gown altered (taken in and hemmed) for a wedding, and Maria did an incredible…read morejob. She had it done in just a few days, and it fits perfectly--truly expert work. Inside the dry cleaners, there's a dedicated sewing and alterations room with a changing area. My initial fitting was on a Monday. It was short and efficient, but definitely not rushed--they were warm and accommodating, and clearly knew what they were doing. A few days later on Thursday, I got a text that the dress was ready! Alterations are never cheap, but Maria's skill and attention to detail make every penny worth it. I can't praise her enough. If you need anything tailored, I highly recommend Maria. You'll be in great hands!

I got my suit pants altered and got few items dry cleaned. The alterations woman had decades of…read moreexperience. I got my dress shirt, suit, my son's suit dry cleaned for $60. I needed this stuff completed quickly so I didn't get to shop around for pricing.

Extremely overpriced . Gave me one price then the price was increased by $10 when I showed up…read more $225 for a simple job . I'll never use them again

Great place, very nice, hardworking owners, pleasant staff. They do good work at reasonable prices.read more

Always good service, suits are nicely pressed. Highly recommend. I have been using them for yearsread more

I've been using Lacey Cleaners for three months, no issues. Quick turnaround. I would recommend…read more They also do tailoring services as well, no issues there either.

I am so grateful for this place! I had a wedding in 2 weeks and needed a high-low dress altered…read morebefore then. They were so kind and willing to help. I also dropped off regular dry cleaning. Everything was done in just a few days! The dress is perfect, and my clothes are nicely pressed and ready for the next event. I live in the Silverton area, and while there may be a couple of places slightly closer, I'll never go anywhere else. They were gracious and personable with great service.

We've been loyal customers of Cleaners Plus for over a decade. They're our "go to" for business…read moreattire, formal wear and home textiles. Not to mention their wide range of alteration services. What sets them apart is their personal touch. Recently they called me to say they had found a gown, two dresses, blouses, and three sport coats that I had forgotten I had ever dropped off. The owner personally took the time to drive the garments to my home. I can't thank Cleaners Plus enough for their continued professionalism and consistant extraordinary value in all they do. It's obvious they're a family owned, quality driven business.

**BEWARE**:if you like the clothes you wear, don't bring them here!! Tried on my silk blouse that I…read morejust got dry cleaned. Two large TEARS in the sleeves that weren't there before bringing them in and stains all over my other blouses from whatever they use to dry clean. Did not even tell me that this happened (I find it hard to believe that they didn't know that they tore both sleeves on the blouse because they were large gashes) and still charged me for the dry cleaning. A beautiful blouse RUINED by this place. Thanks a lot.

**BEWARE**:if you like the clothes you wear, don't bring them here!! Tried on my silk blouse that I…read morejust got dry cleaned. Two large TEARS in the sleeves that weren't there before bringing them in and stains all over my other blouses from whatever they use to dry clean. Did not even tell me that this happened (I find it hard to believe that they didn't know that they tore both sleeves on the blouse because they were large gashes) and still charged me for the dry cleaning. A beautiful blouse RUINED by this place. Thanks a lot.

So friendly! Great experience. Brought my full length winter dress coat in for dry cleaning…read more Reasonably priced. It was even ready a day earlier than expected. Nice job! I'll be back for sure.

From the owner: Dry cleaning, Leather, fur and Ugg cleaning, tailoring, wash and fold available! Open 7 days a week…read morewith great customer and drive to keep customers happy with the work we do!

I brought my belt here to get another notch added. I called ahead of time and was told they do this…read morework. When I picked up my belt it was destroyed. The hole they put in the belt ruined the leather, it was not the same shape, or size. This belt was a wedding gift from my fiancee. Inside the belt was engraved with our names, a message from my fiancee, and the wedding date. I could not wear this belt as it was ruined. I demanded my money back, the cost of the belt and the cost of the hole. They treated this as a "sale" - they would pay me for the belt (because I purchased a new one which is irrelevant) however were going to keep the damaged belt?! Since when does a cleaners assume ownership of a customers belongings if they ruin it? The woman working there said "it's policy all dry cleaners practice this." This belt had sentimental value to me. When I asked what they were going to do with it the seamstress mimicked as if she were putting the belt on and said she would wear it. My wedding gift?! When it was all said and done I had my belt and $60. Instead of my being able to leave the store on my own the seamstress PUSHED me multiple times out of the door. Poor craftsmanship, poor customer service, poor attitudes. Knowing this belt meant a lot to me they should have had no problem giving it back, but instead they wanted to keep it and wear it. If I were able to post a picture of the belt I would. It's pathetic.

This place returned my ~$200 suit jacket to me damaged after alterations had already begun. When I…read moredropped off the suit jacket (which was brand new and right out of the packaging) and the tailor pinned the jacket up, apparently there was no damage. Now, after the suit jacket had been in the tailor's possession for five days, the tailor suddenly noticed damage to the lower left sleeve of the suit jacket AFTER beginning to alter its length. Tailor denies all responsibility, refuses to offer any sort of compensation, and says that she cannot repair the jacket. She also did not finish the semi-done alterations, but I at least got refunded for that. When I asked the tailor what could have caused this damage, I got different answers after I kept pointing out that her offered explanations were not possible (e.g., something along the lines of "an in-store anti-theft tag being ripped might have caused it"--except I bought the suit jacket online, and the regular tags were attached to the label at the top of the inside of the suit jacket in the back, not anywhere near the sleeve). I understand that accidents happen and that it may be impossible to determine with certainty when the damage occurred. But the situation was handled poorly. Essentially, the damage was not identified until after the alterations had already begun, leaving me with a damaged, altered jacket that I can no longer return--yet no responsibility or solution was offered beyond refunding the unfinished alteration.

Quality of alteration was on point. After losing 70lbs my suit was pretty big. Before buying a new…read moreone I stopped in to see if they could help. Keep in mind I am visiting the area from Florida. They did a great job super reasonable fast and alteration was great. 10/10 highly recommend.

They took time to look at my wedding dress and properly determine what needed to be done. They were…read morehonest about possibly not getting all the stains out. I appreciate the beautiful work they did to clean my dress.

Was so well done (alterations). The Woman was polite and very helpful. The shops is easy to get…read moreto and all alterations were done as promised on time.