I brought my custom made wedding tux to them a couple of days after my wedding. Dropped the tux off…read moreon 9/11, I called special attention to the collar of my custom shirt due to some stains. The woman at the desk acknowledged the stain and put a sticker on it and said they'd take care of it. I went to pick it up a few days later and found my white shirt to have what looked like a grease stain on it. Again, the woman at the front desk was super sweet and apologized and said they'd take care of it. Few days later, my wife went to pick it up. Same stains still existed on the shirt. Never received a phone call stating they couldn't remove the stains or anything. Told my wife to come back in a few days and said they would again, take care of it. I went to pick up my shirt on 9/26. Once again, the stains were still there. This time I was met with a gentleman. He was rude and more or less said they couldn't do anything. I explained that the shirt in which they ruined, was worn once under my vest and was over $200 custom made for my wedding. He was more or less getting nasty with me even though their machine ruined the shirt. He asked if I wanted them to use a chemical clean to try and remove the stain, in which case I said just fix my shirt. Went to pick it up today. 13 days later, stain was not removed. Throughout this whole process, not a single phone call, not a message. Nothing. They ruined my shirt that I only wore ONCE during my wedding and had custom made with embroidery on it. I understand accidents happen but ruining someone's clothes and taking no responsibility for it is a business I refuse to ever give my business to again. For something so sentimental and expensive, the lack of care and communication is unacceptable. I would not recommend this cleaner if you value your clothing or expect basic professionalism.

Staff was very friendly. Dropped off my leather motorcycle jacket for some work on the sleeves…read more Staff steered me in the right direction for this project. Tightening up the sleeves at the bottoms rather than shortening. Makes perfect sense since they are zippered. Will follow up review once job is done.

I am so grateful for this place! I had a wedding in 2 weeks and needed a high-low dress altered…read morebefore then. They were so kind and willing to help. I also dropped off regular dry cleaning. Everything was done in just a few days! The dress is perfect, and my clothes are nicely pressed and ready for the next event. I live in the Silverton area, and while there may be a couple of places slightly closer, I'll never go anywhere else. They were gracious and personable with great service.

We've been loyal customers of Cleaners Plus for over a decade. They're our "go to" for business…read moreattire, formal wear and home textiles. Not to mention their wide range of alteration services. What sets them apart is their personal touch. Recently they called me to say they had found a gown, two dresses, blouses, and three sport coats that I had forgotten I had ever dropped off. The owner personally took the time to drive the garments to my home. I can't thank Cleaners Plus enough for their continued professionalism and consistant extraordinary value in all they do. It's obvious they're a family owned, quality driven business.

Zero stars! Brought a coat in for a new zipper. First attempt and the zipper broke first use…read more Second attempt they put in a completely different color zippered. Third attempt the zipper pulled away from coat cause it wasn't stitched properly. Then noticed they actually cut a whole section of my coat off. They had the nerve to try to charge me $70. Stood there till they gave me every dime back. Coat is destroyed and had to buy a new one. DO NOT RECOMMEND

0 stars. I was quoted over the phone $15-$25 for a bridesmaid dress HEM just a hem I call to pick…read moreup my dress they tell me it's $95!!! Long story short. The owner would not budge on the price. They admitted to me that the young lady that quoted me the price was wrong and told me the wrong amount and the owner still WILL NOT honor the price!!! I would have never went there had I know the price. This place is close to me and quoted me cheaper than what I normally pay. The person I normally go to is $40 I should have just went there. As a business owner I have been in this situation before where I have honored the misquoted price. Very mean and unprofessional on the owners part! As for the other young lady caught in the middle was very sweet and professional. The owner not so much. Would not recommend going. Wrote this review on google but since the owner replied back belittling me saying "i am a liar and low class" and that IIII made his employee cry, I will be posting where I can. HE made the girl pay the difference OUT OF HER POCKET. She was crying on the phone I told the girl not to be upset that I don't want her in the middle to have the owner call me, the owner refused to call and the poor girl said she was afraid to lose her job!!!! Horrible owner the girls that work there are sweethearts but this guy is a J***OFF!!

Have brought in a total of 8 blazers after losing a good amount of weight, as well as a dress…read moreuniform for funerals/parades. Wagner knows his stuff, and gets things done very quickly! Prices are not bad either I feel! Have told friends and neighbors about this place. Give him a shot for anything you may need repaired or mended!!

My first experience with Wagner was great, he did a wonderful job taking in a pair of pants. I…read morebrought a second pair of pants back to be hemmed and while the workmanship was very acceptable, his customer service was not. I gave him my ticket (that he had me fill out) and came back with a man's pair of pants. When I told him they were not mine, he didn't believe me but headed in the back to find my pair. After some minutes, he returned with my pants but insisted that the receipt I gave him (with my handwriting on it) was the wrong receipt. We had some discussion that made me feel like it was my fault. He then made me write my name and phone # on the receipt for the man's pants (why?) and wrote the man's name from the other receipt on my receipt which means that man was now going to have my name and phone #! What?! And, the kicker is, he still had all 3 copies of the man's receipt...that man did not receive a receipt when he left the store. Mistakes are made, I get that and am willing to overlook if there's an effort to make it right. Not once did Wagner apologize for his mixup or take ownership of it. When I dropped off my pants, I got the right receipt; he clearly put it on the wrong pair of pants and blamed me. Left a bad taste in my mouth. Not sure if I will go back. IF I do, then I will write out the receipt with a better description of the pants (not just 'hem blue pants') and watch him attach the receipt to my garment.

Wonderful Ladies so accommodating and helpful. Nice…read moreselection of beautiful dresses a Resl Hidden Gem of a Store!

Linda saved the day - 9 days before the wedding- my cat damaged our daughter's cathedral length…read moreveil that was carefully wrapped and hanging in my closet. Linda took it on - to replace it by removing the trim and getting more tulle and re sewing the trim back on - so it would look the same. She got it back to us, pressed and ready to go with 2 days to spare and I was in such a panic!!! She was very good to me! And did not charge us very much! And we hadn't purchased it from her. She never told me she had 4 weddings of her own to get ready for the same weekend! Truly a kind favor. Thank you so much!!

What a great experience. I walked in looking for a tux, I thought I was going to be pushed into…read moresomething I didn't like and charged $5000 for it. Boy was I wrong. A younger gentleman named Andy came out, I told him what I was looking for. He started on the clearance rack (surprisingly) but I did not like the cut of what he had in my size. His boss (Nina?) walked over and said Calvin Klein is on sale and it had the slimmer fit I was looking for. While we waited, the place got mobbed with kids coming in for prom tuxes. Andy did not venture off, he stayed with me. Helped me find what I needed and I was comfortable with. Nina weighed in and offered some alterations. They weren't pushy, they were funny and professional. A super nice experience all around.

Was a loyal customer for 17 years but after two recent experiences and change in management, will…read morenever support them again.

Marilyn has done two dress alterations for me, she's wonderful, pleasant, and does great work!read more

Marylin is an excellent seamstress! She altered my gown perfectly and added sleeves to cover my…read morewrinkly arms! Don't hesitate to use Marylin you won't regret it!

Found this through suggestions on Facebook and so happy I did. She was so easy to work with,…read moreaffordable and just really kind. I would probably opt to hem my next dress with her a little bit shorter, this was still a little bit long on me. She was great at taking out some parts of the dress that were not necessary and also added in some snaps that would attach to my bra and not move which I've never heard of and loved. Definitely recommend.

Gianna is fantastic. Great prices, exceptional attention to detail speaking to her skill, and warm…read morepersonality a plus. Easy to schedule. Couldn't ask for more.

Great people. Friendly And helpful. Great service . The girls are awesome. Place…read moreIs lively, clean and they do great work . Giant comforter cleaned to perfection for $25!

Great wash and fold service with quick turn around. Friendly staff and clean location.read more