They did a great job deep cleaning my kitchen and bathrooms, would definitely hire again!read more

Hired them for a move out cleaning. They showed up on time and finished in just an hour and a…read morehalf. Seemed short but they got everything. Extremely efficient and hard working. This is my second time using them and I highly recommend them.

I have never been so impressed by a cleaning team before! I have OCD and usually feel that it could…read morehave been cleaned better, but not this time. The team that helped with our move-out clean, Adrien, Bianca, Tasia & Hailee, were fast, professional, super sweet, and did an immaculate job! We are already considering hiring them again for our new house! I highly recommend this company! They are approved by this neat freak!

I spent 2 hours explaining to this company the size of my house (1700 sq ft) that it had hardwood…read morefloors with baseboards and also 20 foot fans that needed cleaning for a deep clean. This review is not for any of the AMAZING cleaners they sent me - Amanda, Hailee, and Audrey - they did an amazing job with the time they had. The complaint is for the scheduler, Alvin. I kept telling him that there were certain times of day or weekends that would be better, and every time I was steered to a less convenient time for us. Against my better judgment I let them come at the less convenient time because the reviews online were so great - jokes on me, they're under new management, don't trust those old reviews. Then, I kept telling him that scheduling 2 people for 3 hours wasn't going to make it but he assured me it would - but when the two girls walked in on the first visit, they immediately knew it wasn't enough time. So Alvin had to send someone else back and he scheduled her for 2.5 hours - it took her 5 to finish. Alvin knew I was upset when the cleaning wasn't finished on the first visit because I repeatedly told him I needed this cleaned due to a severe allergy and I was willing to pay to have it done at one time before my steroid pack ran out. When the visit didn't accomplish the full cleaning, and he had to schedule a second person, he charged me the FULL price before speaking to me, knowing I was escalated already. Never again.

We used Organic Cleaning Queen for a full move-in deep clean and they did a great job…read more They showed up a few min early and worked a full day, which you don't always see. We specifically needed a thorough clean due to allergies and concerns about pet dander, especially in bathrooms and high-touch areas, and they handled it well Bathrooms were fully sanitized, cabinets and drawers cleaned, baseboards and surfaces addressed. The house actually felt clean when they were done, not just wiped down. We had a few scheduling changes, and communication was easy and the team was professional throughout. Pricing was fair for the amount of work they put in. Would use them again

Wonderful service. My house is clean and smells great. They were fast and professional. I highly…read morerecommend!

Kaitlyn and Elbert did a very good job cleaning my condo after renovation. There was a lot of dust…read morefrom painting, but they worked hard and cleaned everything carefully. The place looks much better now. They were on time, friendly, and professional. I'm happy with the result and would use them again.

The cleaners Matt and Elbert did such a good job! We had our floors redone and there was dust…read moreeverywhere post construction. They were super nice and made sure everything was to my liking before they left. Thank you!

Amazing, amazing, amazing!…read more About a year ago, we moved out of a house and we wanted it cleaned thoroughly after we left. The three ladies worked tirelessly and meticulously and the result was nothing short of extraordinary. The price, considering their tasks, was completely fair. I wholeheartedly recommend this cleaning service!

Excellent cleaning ! They cleaned up to our standard and were extremely detailed. The best house…read morecleaning we have had in SD.

She charged us for a deep cleaning at $225.00 but she only spent 2 hours working and we will not be…read morehaving her come back. This service was maybe a normal cleaning at $100.00 butt not worth the price charged.

Melissa's cleaning company responded promptly to our request for a move-out cleaning and was…read moreavailable the same day. However, we found that her standards did not meet our expectations. At her rate of $100 per hour for an empty house, these were the results. After I expressed my dissatisfaction, she offered to return and address her "slight oversights." However, I declined her offer, as I felt our standards did not align; I did not believe it was acceptable to leave a home in this condition. Melissa did refund me seventy dollars. This is results of my $72 per hour cleaning.

I had scheduled Lyly's Housekeeping for an unfurnished move-in clean. They did a great job, were in…read moreand out on time, specified if I wanted anything done in particular, and overall were kind, detailed, and timely. They had better quotes than some other businesses that I had researched in the greater San Diego area. Will definitely be using them again in the future! Thank you to Valentina and her crew!

These poor cleaning women. The cleaners are very nice and fantastic but the management of these…read moreservices has been a nightmare. I paid $780 for a deep clean for 6hrs via Zelle. After the deep clean, they said they would give me regular fixed pricing for maintenance, which was $220 every 2 weeks for 3 hrs each clean. They kept mixing up my text with other clients so it was very confusing on time, price, and duration. After they came 1 time for the regular maintenance, the management told me I had to give them cash in person from now on. The second time they came I went to the atm and by the time I came back they were already gone (only worked 2 hrs). They shamed me for not having the cash and told me it was embarrassing to ask for payment. Now after servicing my home 5 times, they tell me that my home needs picking up and changing of sheets (which the cleaners offered to do the first cleaning) is extra work and my home is so big that they should be charging me $50 more each time, but they will give me on $20 increase and if I want to pay by Zelle, it's additional $10. I tend to keep missing the cleaning ladies because they only come for 2 hrs instead of the 3hrs I thought I was paying for. They also continue to mix up my text messages with other clients. Clearly they don't know what FIXED PRICING is! Never going back!

excellent cleaning job, on time and finishEd the whole house in a timely manner. highly recommend.read more

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

Booked Vanessa's Cleaning Service for a move-out clean and they absolutely delivered. Super…read moreresponsive, on time, and very thorough. The place looked better than when I moved in. Fair pricing, no surprises, highly recommend.

Vanessa's Cleaning Services worked a miracle. Her team worked out the stains on my glass-top stove…read morethat I thought would never come out. The oven was even cleaned. My refrigerator is now sparkling clean, thanks to the cleaning angels! Vanessa has the best communication skills of anyone I know. She is so thorough, pointing out details and asking the right questions. This cleaning service is an absolute godsend. It is incredible how thorough the cleaning is, even cleaning behind the fridge and appliances. The baseboards look great. The cleaning is from the best of the best. Even the blinds and all the furniture was cleaned, plus windows. The ceiling fans were cleaned, too. Vanessa did such a great job of cleaning the bath, as well. The service involved cleaning out closets and cupboards. It was an all-out, very extensive, highly involved deep-clean that was much needed and greatly appreciated! I am so impressed with even how the items were placed and organized. Vanessa has great ideas that were new to me. I have the utmost respect for Vanessa and her team. You won't find a better cleaning service, truly.

Very happy with De La Cruz Cleaning! I called 2 days ago and needed a deep cleaning in preparation…read moreof selling my dad's home. They were able to fit me in today which I very much appreciated for the short notice. We did a walk through before starting to confirm the cost and we're on the same page. Very friendly, professional and efficient! I would highly recommend and use them again!

I hired this company for a move out cleaning, and during the service they threw away a thermometer…read moreextender that was attached to my thermostat. Because of that, I ended up being charged around $150 to $200, and they did not offer any discount, reimbursement, or real effort to make it right. What made it even worse was that after this happened, I asked about pricing for regular biweekly or monthly cleaning, and the quotes were extremely overpriced. After costing me money because of their mistake, they still had the audacity to come back with unreasonable rates for ongoing service. Based on my experience, I will never use them again. Very disappointing. This is in response to the owner's reply. At no point did I ever say that everything in the unit was trash or that anything left behind could simply be thrown away. That is not accurate, and I strongly disagree with that characterization of what happened. The item that was discarded was attached to the thermostat and should not have been removed. I was then left dealing with the cost of replacing it, which ended up being around $150 to $200. What makes this even more frustrating is that instead of taking real accountability, your response shifts the blame onto me. That response only makes me feel less confident in your company. Based on my experience, I do not trust this business and would not recommend the service.