Beyond amazed & completely satisfied with the work Jenny & her team do at an affordable price!…read more I recently hired JJ's House Cleaning Services to help a family member who has suffered from a medical illness that can no longer do day to day chores. The cleaning needed for their house was beyond a deep cleaning. I'd call it a restorative cleaning. Jenny was extremely responsive via Yelp, had open availability and was willing to accommodate. I was able to schedule within 3 days of reaching out. The cleaning ladies were on time and arrived earlier. Jenny ensured to communicate and confirm their early arrival prior to doing so which was greatly appreciated. They were professional, kind, empathetic and did not judge the condition of the house, which was a huge concern for my family member. My family member was so thankful for the empathy, positive attitude and conversations that they had with the cleaning ladies. They truly helped uplift their spirit and told them that they deserved to live in a clean environment that brought them peace. Jenny & her team go beyond just providing a cleaning service. They enrich lives mentally, physically & emotionally by creating a clean & organized living environment. Forever grateful for finding Jenny and her team. I look forward to using their services in the future.

I booked a cleaning appointment a week in advance after seeing this company on TikTok and was…read moreextremely disappointed. The morning of the appointment, they canceled because the cleaners were in Oceanside and "couldn't make it." It is not my problem that your team was in another area; if you couldn't handle the logistics, you shouldn't have scheduled me for this day. You had one job, and you failed to show up. Shame on you. I honestly question if this is even a legit business at this point. It seems like Jenny has been in this industry since 2008, yet she still hasn't developed basic customer service skills or the ability to stay organized. There was no real apology or accountability, and the dismissive responses I received were incredibly rude. Communication matters when PAYING customers plan their entire day around a service. After this experience, I wouldn't trust this company in my home and would recommend others to be cautious.

Well they at least responded once. Received a reply "Unable to service" with a reason of being…read morebooked for the time I requested and when I tried giving alternate times no reply.

I just love Mirna so much ! Mirna & her team are fabulous !…read moreAbove and beyond ! If you need A+ cleaning service, call her !

Karina and Lourdes are the absolute BEST. So so sweet, very attentive to detail, and will leave…read moreyour place spotless. I was shocked at how comprehensive the cleaning was for such an affordable price. Definitely go with Mighty Maids and definitely ask for Karina and Lourdes!

I never leave reviews but I am at a loss of what to do at this point. We booked a move out house…read morecleaning a week ago so the house was completely empty so we assumed the cleaning would be smooth and easy. After the initial clean many areas of the house were skipped and still dirty. The initial cleaning took 2.5 hours and we paid $345 plus tip. We contacted them within the 24 hour period to let them know we were not happy with the results and we are busy moving so this is an added stress, they offered to do a reclean. We scheduled the reclean for a week later/today and they gave us the window of 2-4pm for arrival. It's now almost 6pm and they are not responding to our calls, voicemails, or texts to get an update on their arrival or reschedule. Still unclear if they are going to do a reclean and have no info or updates. This has been extremely frustrating because we are trying to coordinate with our land lord and have been busy moving so this was the last issue we needed. We are now going to have to drive back to the house an hour away and clean it ourselves. Update- after I posted this review they finally got back to us and said they were cleaning the house at 6:36pm. We drove an hour the next day to check and it seemed sufficient. Still would not recommend given all the added stress this caused during our move. They didn't offer any type of refund either.

Agree with a lot of the reviews here. They've helped us with everything from a move-in deep clean…read moreto ongoing cleanings and their quality of work is excellent. They're always professional and pay great attention to detail, and we love their communication. Always responsive and reliable and they leave our home looking spotless. If you're looking for a cleaning service you can trust, I can't recommend them enough. Truly the best.

I utilized the Yelp projects feature to select a cleaning service for an apartment move out and…read morereceived a timely response from Lyly's Housekeeping. I was pleased with the amount of communication and ease of scheduling. The two cleaners that showed up did an amazing job. The reason for only three stars was the following... Upon completion of the cleaning, we were told that if our apartment complex charged us additional fees for cleaning Lyly's would provide compensation. 23 days later, I was notified by the apartment complex that we were being charged an additional $200 for cleaning fees. I contacted Lyly's expecting that it wouldn't be an issue...instead I was told that the timeline was too far out and that I would need to take it up with my landlord. Although they apologized for the situation, it didn't make sense to me that there would be a timeline for when we could file for compensation. The quality of the service was good; the outcome did not sit well with me. Overall I would not necessarily suggest this company just based on the lack of ethics displayed.

I have been happy with tranquil home for the better part of a year…read more I have had the sane cleaner in that time (Hailey) and she's been phenomenal. She's courteous of mine and my house's needs in more ways than I can count. When I needed her to go above and beyond and clean my disaster of a kitchen, she made it seem like the easiest task and no concern of mine. I really appreciate the thoroughness with which she cleans generally, too. Never have I ever spotted places that could use extra cleaning after she leans. Truly grateful for her cleans! The people working behind the scenes are always proactive with getting my cleanings set up, giving me alerts, and doing the other administrative parts of the business without disruption. It seems small but that's huge. Great team, great cleans- hire them if you want stress-free cleans. They live up to their name.

They were able to provide the information requested and they responded in a very professional…read moremanner.

I couldn't be happier with the cleaning service I regularly receive and love that they use…read morenon-toxic, high quality products in my home. We have two young children, so it is very meaningful for us. My home is always absolutely spotless, with incredible attention to detail in every room. It's clear that Prisca takes pride in her work and goes above and beyond to make sure everything is cleaned thoroughly. If you're looking for someone reliable, hardworking, meticulous and kind, I highly recommend Prisca in particular. She's genuinely wonderful to talk to and always takes the time to ask if there's anything special we'd like done that week, which makes the whole experience feel very personalized and thoughtful. Her energy always brightens my day and we look forward to seeing her every time she comes. We've worked with a couple other people, like Adriane, who are just as amazing! The value of what we get with Green Frog cannot compare to any other company. I'm very grateful for them!

I had to cancel an appointment because my brother was unexpectedly hospitalized. Although the…read morecircumstances were beyond my control, I understood and accepted the $60 cancellation fee. A few days later, while I was still in Los Angeles caring for my brother, the company contacted me about rescheduling. I did not respond or authorize a new appointment. Despite that, they scheduled one for the very next day without my knowledge or consent. When I canceled the appointment I had never agreed to, they charged me another $60 and have refused to refund it. Charging a customer for an appointment the company created without authorization is completely unacceptable. I lost $60, but they lost a customer because their actions made it clear that they do not value their customers or conduct business fairly. I would not recommend this company.

I chose to go with their services again and did not regret it at all. Outstanding customer service…read moreand communication setting up the appointment. Great attention to detail and a quality job well done cleaning my place. Their rates are fair and reasonable for the outstanding service you get. I got the service I requested and more. My sinks, and especially my bathtub were cleaned very well. I got to take a relaxing hot bath! I'm very happy with Comfort Cleaners, and will continue to recommend them to my friends, family, and anyone I hear might want a cleaner.

Mayleth did an amazing job and I am very pleased with her work. Will definitely be using Comforts…read moreCleaning again!

I got the move-out cleaning service for my 1bed1bth apartment that was about 650sqft. Cleaners…read morearrived on time and finished pretty quickly (it was estimated about 2hrs). They did a fantastic job, my landlord said it was one of the cleanest apartments they've received back! I got my deposit back and the price for their services can't be beat. I wish I could have brought them along with me to LA .

I normally don't leave reviews, and when I do they're normally positive reviews. This is not the…read morecase...and it's a long one because I want to be detailed. Please DON'T hire this company. I am truly disappointed and upset over the quality and efficiency of the cleaning service provided by this company. "Pattys team" was simply awful, unprofessional, and did not provide the move out deep cleaning I ultimately had to pay. The only reason I'm giving them a 1 star is because Karla C (who I communicated mainly by text) was very responsive and accommodating. The cleaners arrived within the time frame provided and only two (from what I heard of their conversations it seemed as they were a couple). When they arrived they did a walk through of the apartment BEFORE starting to clean in order to inspect the condition and advised me it would take them 2-3 hours. Around 4.5 hours later I received a text from Karla saying the cleaners need more time due to "conditions of the home." The cleaners told her that my apartment was more work and dirtier than they expected and they attempted the charge me more money. The condition of my apartment was nothing more than a normal move out/deep cleaning. My apartment was completely empty and relatively clean. They DID NOT do a move out clean. I observed them since 1130 am and noticed that she has giving him instructions consistently on how to deep clean while she wasn't cleaning. At one point he was left alone to clean the small bathroom alone that he spent over an hour on. I'm was concerned at the efficiency of them. I was in the living room during a 40 min period taking apart one piece of furniture and observed them NOT clean anything beyond wiping down a counter. I also had a friend over who observed the same. They did not pull out the appliances to clean them, didn't clean the freezer, barely wiped down the baseboards despite telling me that they had to spend a significant amount of time on them. I had to go back and wipe down walls, cabinet doors, baseboards, and clean the freezer myself. Karla was receptive and when I sent her photos agreed that they did not provide the quality of work they allegedly normally offer. However I had to actually call her and request a reduction of rate in order to receive any response or discount. I was still charged $216 despite after informing Karla and going back and forth being provided an "$80 discount." When I turned over the apartment my leasing agent expressed her concerns over the cleaning quality and advised me she would be reaching out to the company to finish cleaning properly. The cleaners spent SIX HOURS in my apartment and did nothing beyond a normal cleaning. Then tried to argue with me when I expressed concerns. The girl also attempted to get me to pay her cash directly rather than waiting for the company to charge my card. It was all completely unacceptable, unprofessional, and disappointing. It was a complete waste of money and time. I hired them because I wanted to support a local business, they had "fair" rates, and relatively decent reviews. I needed a move out clean and decided to give them a chance. Please don't waste your time or money on this company. I should have paid double the price for a larger professional corporation or company to handle my cleaning needs.

I had my house deep cleaned this week by their team, and I was extremely happy with the outcome!! I…read moremessaged them on Yelp, and they were very responsive and polite. The ladies came exactly on time, and we're very efficient with their work and time. I purchased the deep cleaning package, as a birthday gift for my boyfriend lol. They were extremely thorough and checked in with me before they got started, to see what I wanted to have cleaned versus not wanted. They took four hours for 1500 ft.², two stories. Overall, I had such a great experience with Green Maid, I will definitely be recommending them and hiring them again in the future!! :)

Really thorough move out cleaning…read more The team quickly and correctly assessed what needed to be done without my input. The crew was hard working and did an amazing job. No stone left unturned. They even cleaned some things I did not expect :)