Worked with Erik Valdivia. He was super nice and helpful, and he wasn't pushy or trying to upsell…read moreus. The showroom was also very nice to look around. I'd recommend this spot to anyone looking for new appliances.

Have been a loyal customer for about 11 years but the recent experience was very dismissive. We…read morehave purchased many appliances from Airport Home Appliance, going back 2015 --a time when the older gentleman operated the stores on the other side of the street. During January 2026, I purchased a new LG dishwasher from Homewise Appliance (formerly Airport). About a week ago, our dishwasher motor began making a high-pitched sound and in three to four days stopped working. We called them immediately sharing our concerns that this is happening within the warranty period. I have elderly people at home for whom I care, and this is a major inconvenience for us. Erik, my sales manager had provided a very good sales experience and spoke very highly of LG. Homewise Appliance also sold me an additional service plan at an "additional cost." I was specifically told that purchasing this service would get us immediate attention from technicians who worked closely with Homewise Appliance, instead of our having to rely on a home-warranty company or find our own appliance-repair technician. I was also told that if the appliance could not be repaired, it would be replaced. I verified these assurances multiple times and paid extra because home-warranty companies do not generally show any urgency. I have now called Homewise Appliance several times, but no one seems concerned about resolving the problem. I am now being told that Homewise has no control over the repair company and I need to deal with LG myself. If that is true, why was I sold any additional service plan besides the basic warranty at all? The truth is that many independent appliance-repair companies in the Pleasanton area will respond within 24 to 48 hours. There is no reason for customers to pay Homewise Appliance for an additional service plan if the company cannot provide the prompt and reliable assistance promised during the sale. A good sales experience with a family-owned business means very little if the company disappears when the customer actually needs the service for which they paid. I expect Homewise Appliance to arrange an immediate inspection of my dishwasher and honor the terms and representations under which this additional service was sold to me. Instead, I am now faced with having to deal with LG directly, without any support from Homewise, while Erik is away on vacation.

So nice to have a great local company. Highly recommend…read more Very knowledgeable and friendly

On 7/1/2026 Mike came to repair my GE Microwave Oven (Model JVM3160RF4SS) and he was very…read moreprofessional, fast, and did not waste my time. Within a few minutes he had the Microwave opened up and showed me exactly what the problem was. He then advised either repair (provided estimate of costs), or, replacement with a new model (my microwave was 9 years old). I highly highly recommend him for any appliance repairs!

Over the many years, APD seems to always have the part I need. AC capacitor, fridge defroster,…read moredryer resistor (although they recommended I just replace the unit) and now washing machine thermistor. If you are a handy person, this place is probably already on your radar. If not, make a note for yourself. Advice is also helpful and insightful. Thank you!

We started hearing extra tumbling noises and seeing our dryer shift when running. We weren't sure…read moreif it was time to get a new dryer or to repair it, but since we repaired our dryer once by ourselves, we thought we'd searched online for the issue and try to find the parts at Home Depot for repair. They didn't carry what we need but referred us to APD Appliance Parts Distributor. When I dropped by, I was really impressed by Jim, who when I showed him a video of our dryer and the model number, he was completely familiar with our dryer model, and knew what was wrong. He found the kit we need with all the pieces we need to repair and priced very reasonably. He also told me exactly where I can find more info for how to repair, and was super patient to explain all the details until I felt comfortable. Because we were also experiencing another issue with the dryer needing several cycles to dry (even after servicing our dryer with a dryer vent cleaner company), he also explained how to clean the lint from inside the machine. We took this weekend to repair the dryer and it is now working. We are super grateful for the help from Jim and would not hesitate to recommend this store!

Fall mums are in at home depot and they are beautiful. The staff at the garden area was friendly…read more The pathway between aisles seemed to have improved. Cleaner than previous visit. Maybe it's because it rained a couple of days ago. Came here to get soil to give some nutrients for my fruit trees. I noticed there are three different types. Potting, bed raised and in ground. It's also a great area for me to bring my dog to go shopping with us. -dog friendly

We visited Home Depot to shop for window shades and curtains and were pleased with the variety of…read moreoptions available. One thing I appreciate about Home Depot is that they often have great online deals, which adds to the overall value. The main area for improvement is customer service. We had to approach several employees before finding someone who could assist us, which made the shopping experience less convenient. What really stands out about this location is the monthly kids' workshops. They provide a fun opportunity for families to spend time together while helping children learn new skills and build confidence through hands-on projects.

Gary provides exemplary customer service! When I called his…read morerepair shop, they had already closed and his technicians had gone home for the day. When I explained my situation with my spoiling food, he came out himself! Gary is professional and knowledgable! The part required to repair my Kenmore refrigerator had to be ordered. In the meantime, Gary pulled a MacGyver and was able to temporarily get my refrigerator functional using existing parts along with some non conventional fixes until the new part arrives! Thank you Gary for saving a refrigerator and freezer full of food!

Gary is one of the amazing guys who helped us on several appliance issues. I always choose him as…read morethe repair contractor with my appliance warranty company because he is an excellent troubleshooter and finds the root cause. Thanks Gary once again.

The technician arrived on time. He found the problem and showed me the defective parts. He had the…read moreparts in his truck and was able to fix the problem promptly. He also cleaned up after finishing the repair. Thank you for being so efficient.

We found Magnet Appliance Repair through yelp. The consistent great reviews gave us all the…read moreinformation we needed to make the easy decision to use Magnet. Our experience from scheduling appointment, ongoing communication of when specifically Sergey the technician would show up and preform the work was outstanding. Our first issue was with our Kitchen Aid oven. Sergey quickly identified the problem, ordered the necessary parts and came back to install and we are 100% back on track for the busy Holiday season. Secondly, we had an issue with our refrigerators ice maker. Once again, Sergey identified the issue, order parts and installed. We are back in business with ice. Sergey is very knowledgeable, meticulous and patient. We highly recommend Magnet Appliance and Sergey. We are 100% satisfied. Gary & Gail

The folks at this store are friendly and will help you with whatever you need. They really went…read moreabove and beyond to help me put together a list and routing of venting for a gas fireplace. They have a lot of everything at this store and I'll definitely be back soon.

The sales lady went through our options and in the end said we should call PGE to fix our leaking…read moregas fireplace . We did and she saved us getting a new one even if it meant losing a sale but also doing the right thing helping us! I later dropped off a bottle of wine as a thank you but this place is ethical and worth shopping here first.

We had a great experience from start to finish. The process was smooth from scheduling the…read moreconsultation to the completion of the project. Everyone was professional, communicative, and the quality of the work was excellent. We originally had our bathroom remodeled and were so happy with the results that we ended up having them remodel our kitchen too. Both projects turned out amazing, and we couldn't be happier. Highly recommend!

We went in to look and see what was offered here. It is a beautiful store and we talked to a…read moregentleman who was so helpful and knowledgeable. I would highly recommend this place if you need cabinets and/or remodeling a bathroom or kitchen.

One of the few contractors to actually get back to me via Yelp -- and I'm glad they did. Top-notch…read moreservice from start to finish. He texted me ahead of time with a clear explanation of the problem and the cost. Upon arrival, he double-checked everything before replacing the bad igniter. Professional, efficient, and thorough. I'll definitely be using him again in the future.

Thank you Lurii for saving the day with timely replacement parts and service for my dishwasher!…read moreVery quick service. Very professional. Very satisfied.

Staff was very knowledgeable and helpful, great experience definitely would recommend!read more

I like to blend my our soil mix, so I was happy to find this place with a lot of the ingredients I…read morewas looking for, such as perlite, charcoal, bark, leca, etc. at very reasonable prices. Besides soil mixes, this shop has the most eclectic collection of items. In the front there are little chicks and turtles. There are some houseplants and a few exotic ones too. There's also a table of crystals, and a shelf of CBD honey. They also have standard gardening supplies, like pots and fertilizers. I really enjoyed walking around and exploring their collection of unique items. They don't have as many plants and varieties of soils that you'd find at a nursery, but I see a lot of potential here. The owner was telling me about his vision to expand their collection of plants. I'm looking forward to coming again and seeing how the place is transformed.