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7 years ago

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Afconnect

Afconnect

(5 reviews)

We've had this internet since it was installed in 2001 by its original company. At the time we paid…read more$20/mo for 100/100 speeds. Now, in 2014 we're paying $80/mo for 30/10 ... 4x the price for less than 1/3 the speed. And the internet. is. terrible!! It's gotten worse over time because they simply don't care. Last month I set up an outside service to ping my house every 2 minutes or so, to see how often my internet went out. It AVERAGES 6 times a DAY....and during that time there wasn't a single day my internet connection didn't drop (usually between 12 and 2am) Today, 12-13-14 (A Saturday) my internet has gone out 68 times. And it's only 8:30 PM (it dropped twice while I was writing this review) This is so stupid because who are you going to complain to? There's no accountability, and there's really nothing better. I've sent their support dozens of e-mails and have NEVER gotten a response. EVER. When you call they treat you like you're an idiot ... and YES, I have been working with computers for the last 10 years and YES I know when it's your problem and not mine. I hate Comcast, but I might just swallow my pride and subscribe because this is ridiculous. Would never recommend. Would file all kinds of complaints if they even cared.

A tree branch knocked my wires down, and AFConnect was here to fix it within a couple of hours…read more They are courteous, kind, and helpful. I have had AFConnect for many years, and have had very little trouble. In fact, in over ten years, this is only the second time I have had to call for help. I have been very pleased with their service.

comcast american fork

comcast american fork

(2 reviews)

I wish I could do less stars. Brandon is the store manager and when I told him I didn't want to…read moreleave without getting his manager or fixing the issue (this was the 4th time in the store) he threatened to call the cops! He also lied to my face several times. this is not a normal Xfinity store. it is a partner and they only care about commissions. I witnessed elderly people being treated so poorly! telling them they won't help them and sending them away to call a 1-800 number. this store should be shut down. Most unprofessional, disgusting treatment of customers. Brandon and Ed--both managers were the worst I have ever seen. My issue should've been easy to fix. But instead they lied and got me to get a different phone and promised to still apply the promo--they could not honor the promise. Drive the extra time to Orem or a SLC store.

Purchased a z flip phone and the salesperson talked us into switching all of our services. A month…read morelater we still haven't been able to get it to work. We've gone back to the store numerous times in the last month to get it fixed but still doesn't activate. They tell us it's activated but give it 24 hours but nothing. My husband visited the store one last time to return it or fix it. Not fixed and they wouldn't let us return it. The supposed owner of the store told my 81 yr old Husband to leave, to never come back and that he was calling the police. My husband left as asked but the police showed up at a nearby restaurant. Now we have a $1,000 phone that we can't use.

Elevate HD - televisionserviceproviders - Updated May 2026

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