I highly recommend Gary from Bob's Lock, Safe, and Key!…read more Gary showed up promptly on the morning after Christmas to help me get into my new-to-me truck after the battery had been completely drained (my fault) and my sole key wouldn't turn the driver's door manual lock. Gary diagnosed the issue quickly, cut a new sturdy metal key to force the lock open (as a temporary workaround), thereby protecting my only key from potential damage, and he coordinated with their shop to order a replacement lock, the permanent fix for a known issue with my make & model, which I can have installed at their shop in a few days. Gary also jumped/charged my vehicle's battery for 10 minutes so it had enough power for him to program two new fob keys, at a very reasonable price, and he counseled me regarding how long it would take to fully charge my battery, both via highway driving and by A/C charger. Gary was courteous and professional throughout the entire process, and he answered all my questions in a friendly and knowledgeable manner, with bonus techno background music playing from his van throughout! Gary transformed a bad morning into temporary fix PLUS positive steps toward a permanent solution which will protect me from future lockouts! In short, Gary from Bob's Lock, Safe and Key was awesome!

You know that dreaded feeling as the door closes behind you and your mind screams NOOOOO faster…read morethan you can stop the door? And the reason your mind is freaking out is because it knows the door is self-locking and the keys are on the other side. D'oh! Yes, I experienced this recently and Bob (or one of his buddies) came out to save the day. They were incredibly fast to respond and arrive; then in just a few minutes, we were in! I appreciate their speediness. I hope not to find myself in this situation again, but if I do, I know who to call.

There salesman did a great job of misleading me on what I was signing up for. I don't remember…read morethem ever saying it was a 60 mos. contract if I did I would of never signed up for it. You pay more than what the service is worth and when you ask about cancelling they hit you with a massive fee. Plus they have no online account access you have to call to get billing information, making changes, Etc., Etc. So beware!

5 year non cancelable contract. The sales guy will tell you one thing and the reality is different…read more Read your contract.

Drew solved my issue and answered my questions ASAP! Great service! Easy and fast service... didn't…read moreneed to wait.

An exceptional no-nonsense company with an outstanding product. Dixon provided a quote that met…read moreour needs without trying to upsell us. This was refreshing, as so many of the vendors selling similar products emphasized features--e.g. cloud services and monitoring gimmicks--that we didn't need. The cameras we ordered were installed on time at the original quote. They were responsive to follow-up questions. Highly recommended!

This place is a scam. Will take your money but wont provide adequate services. Go with guardian if…read moreyou want a decent system. Honestly be better off with a chihuahua as a security system than this cove junk...

Absolutely the worse! 6 weeks after ordering and troubleshooting system doesn't work. They don't…read morehave replacement equipment and won't refund. I reached out to the President with no reply. They use an off shore callcenter who are no help. every claim they make Great customer service - FALSE Amazing system- FALSE Secure your home - FALSE Integrated Eufy camera - FALSE So I filed a criminal complaint for theft. Disputed my charge and will doall Ican to communicate the fraud of this company

They have gone downhill. Be very careful before you order…read moreservice... call the office a few times.... you will only get a busy signal NOT EVEN AN Answering machine, Plus they will try and charge you 5 grand to do a simple installation..... Look at this Bid I got from them. I do not think they will be in business next year with these tactics. go with Simpli Safe if you want a low price.

After my car got stolen out of my garage, thanks to my forgetting to shut the door one night, I…read moredecided to finally bite the bullet and get a security and home automation system in place. I was very pleased with the service I received from Zions Security and the owner Jake. He is very knowledgeable and customer focused.

Excellent and professional. I needed a specific alarm and they found it and installed it in less…read morethan 2 hours. I'm in the industry as well and loved their response time and quality.

I did extensive research on local security installation companies and had three people come out to…read morebid. Kyle's competency was so far and above the others. I am absolutely delighted with my experience. He gave several options/quotes. He is super knowledgeable, but the best part is he is communicative and does what he says he will do! Great follow through. The software interface he recommended is user friendly. I am thrilled with our system. I highly recommend Security &Smarthome Pros.

These guys are good neighbors. Like literally, we're close enough to call each other that…read more They've done keys for me, for vehicles and for home, and they're always fast and reliable. At one point, I needed some assistance, as you do when it's time to call a locksmith. The service I would need required a person to come out. They said they'd be fine with doing it if I REALLY insisted, but they recommended me do something myself instead. They explained it would be a lot less expense for me to DIY replace something then have them work on it. They're practical, honorable, and there for the customer. Can't ask for anything better. Not into doing work just to make a buck. Helping people and building community. Thanks, folks, for being so good to me.

Been using this biz for years, always very happy with their work and knowledge. 2 vehicle key fob…read moreprogrammed today, fast and cheap. Highly recommended

I was a little hesitant because they didn't have Yelp reviews, but I checked them out on FB and was…read moreimpressed with photos of their other installs. Taylor and his crew were excellent! They called 30min before they showed up (when did other businesses stop doing this?), were precisely on time, and were extremely professional. They installed 3 exterior Nest cameras on our two-story house - the installs were perfectly done, no wires or cords showing. I couldn't be happier with their work.

This is my second time using the camera pros. They reply quickly and provide a quote. Tech,…read moreSpencer, called to let me know what time he would arrive. Spencer was friendly and did a great professional job with mounting a couple TVs. Thanks again!

Understand that Control4 only provides the software for whole house or partial "smart" home…read moreinstallations. It assumes no responsibility for appliances connected to its system. The competency/incompetency of any Control4 installation is wholly dependent on the audio/visual contractor, according to Control4. If your contractor fails to provide competent service, indifferent instruction as to how to use the system or simply ignores calls for service you are essentially on your own, though Control4 does provide some assistance telephonically. Local dealers are hit and miss resources and slow to respond. The remote provided is an antiquated piece of junk, that does not unify the system installed. An example is unifying Apple TV with a cable system. Closed captioning on Apple tv requires an Apple remote and Netflix requires a different process. Incorporating the control devices to the entertainment appliances is accomplished with all the sophistication of electrician's tape. Control4 system users should also know when changing cable boxes, removal of the "bud" sensor to Control4 and re attaching it to a new cable box can disrupt the Control4 remote from TV control, requiring the cable remote to change channels and other features, as well as another service call. Perhaps in the hands of a competent contractor the system will behave as advertised. However, life with the system hasn't made home entertainment easier, so much as an overly complicated, fragile experience that we wish had never been installed at considerable expense.

I purchased several Control4 components including the main controller, amplifier, about a dozen…read morespeakers, remote controls, tablets, router, internet switch, and the DVR with cameras. The equipment is very expensive and requires independent 3rd party "approved" programmers to do anything, make even the slightest change, or update non-existent drivers/software updates. I purchased the system 3 years ago and wanted to share my experience and hopefully save some potential new customers a huge headache. They are not compatible with Chanberlain or Liftmaster garage doors as well as Honeywell Thermostats. I have been with 3 different 3rd party programmers in the Atlanta area and find them all to be unresponsive at best. There are many areas of the system that do not work well and unless the 3rd party programmers are selling you new equipment they will not help. I thought I did a lot of research, but apparently not enough for the investment I made and the reliability of the equipment.