QUICK & AMAZING SERVICE…read more First of all....Christian was so quick to answer my inquiry when I needed this service the most! We moved into a new house and noticed how high the area of the tv needed to be. For 3 weeks we had our tv on the ground and tried to mount the tv ourselves with no luck. At this point I needed help asap because making sure that my 2 babies weren't going to crack our tv was difficult. Christian was able to put the mount up quickly and efficiently and he made sure it was the way we wanted it set up since it was pretty high plus we wanted to have enough room for our sound system which he set up PERFECTLY! 100% recommend him for your services and will be using his service again!

We couldn't be happier with the work Christian from Pro Level did for us. Absolute pro from start…read moreto finish. We were installing a MantelMount MM700 along with the RB100 recessed box above our fireplace, which is completely tiled. We originally thought about doing it ourselves, but once we got into it, we quickly realized tile made the project a lot more complicated than we were comfortable with. Looking back, I really wish I would have just let a pro handle it from the beginning before we started drilling holes into the tile, especially since we later found out those holes didn't even need to be drilled. We actually had a handyman at the house giving us an estimate for installing an EV charger in the garage, and he agreed to take on the TV mount as well. Once he got started, though, he told me he wasn't comfortable continuing because he was having trouble locating the studs through the tile. MantelMount recommends OnTech for installation, so I tried going that route next. They ended up canceling the appointment because they don't install through tile. At that point I started shopping around pretty heavily. I probably spoke with around 10 different companies or installers. Some wouldn't take the job at all, and others made working with tile sound like it turned this into an insanely complicated project. The prices reflected that too. Some of the upcharges I was quoted just because of the tile were pretty crazy. Then I spoke with Christian. From the first conversation, he was professional, knowledgeable, and confident without trying to oversell anything. He has over 12 years of experience, and after talking through the project with him, you could tell that experience was legitimate. He understood the MantelMount, the tile, the recessed box, and what would be involved in getting everything installed correctly. His pricing was also completely fair. The price changed a little once I explained that I also wanted the RB100 recessed box installed, which was completely understandable considering the additional work involved. Even then, his price was very reasonable compared with some of the other quotes I received. What really sealed it for me was looking through the work he had posted on Yelp and talking with him about exactly how he planned to approach the installation. Out of roughly 10 people I spoke with, Pro Level was the company I felt most comfortable hiring. Christian showed up on time and was professional from the moment he walked in. He came prepared with high end Milwaukee tools and treated our house like it was his own. Before cutting or drilling anything, he taped everything off, covered the furniture, and covered the fireplace and surrounding area so tile dust wouldn't spread throughout the room. Those little details tell you a lot about the person you hired. The finished installation came out exactly how we wanted it. Everything was clean, precise, and professionally done. You can immediately tell Christian takes pride in his work. I'm extremely picky about who I hire to work on projects around my house, especially when someone is drilling into tile and mounting an expensive TV over a fireplace. After seeing Christian's work firsthand, I will absolutely be bringing him back when we install TVs in our loft and basement. Also, don't let the number of Yelp reviews fool you. Yelp doesn't seem to be nearly as big here in Utah as it is in some other places. Christian is a gem and an absolute pro. If you're looking for someone to mount a TV, especially if you have a more complicated installation involving tile, a fireplace, a MantelMount, or recessed components, do not hesitate to hire Christian at Pro Level. We couldn't have been happier. Don't look any further.

Very helpful! They were able to make a new key for my old lock cylinders and ended up making me a…read morespare as well. I was also missing a small clip to install my lock and they had one for me!

You know that dreaded feeling as the door closes behind you and your mind screams NOOOOO faster…read morethan you can stop the door? And the reason your mind is freaking out is because it knows the door is self-locking and the keys are on the other side. D'oh! Yes, I experienced this recently and Bob (or one of his buddies) came out to save the day. They were incredibly fast to respond and arrive; then in just a few minutes, we were in! I appreciate their speediness. I hope not to find myself in this situation again, but if I do, I know who to call.

Professional and knowledgeable. Technician helped to get the best possible positions for the…read morecameras. Installation was quick and now I feel I am safer and protected. Would use this company again.

Excellent and professional. I needed a specific alarm and they found it and installed it in less…read morethan 2 hours. I'm in the industry as well and loved their response time and quality.

Dixon Security helped install cameras at our commercial property in Park City and they were great…read moreto work with. Their pricing is always competitive and their customer service is really what sets them apart. I'd recommend them for sure.

Drew solved my issue and answered my questions ASAP! Great service! Easy and fast service... didn't…read moreneed to wait.

After my car got stolen out of my garage, thanks to my forgetting to shut the door one night, I…read moredecided to finally bite the bullet and get a security and home automation system in place. I was very pleased with the service I received from Zions Security and the owner Jake. He is very knowledgeable and customer focused.

They have gone downhill. Be very careful before you order…read moreservice... call the office a few times.... you will only get a busy signal NOT EVEN AN Answering machine, Plus they will try and charge you 5 grand to do a simple installation..... Look at this Bid I got from them. I do not think they will be in business next year with these tactics. go with Simpli Safe if you want a low price.

I have Vivint on both of our homes. I'm going to share my honest experience with their services…read moreand the value it has provided for me and my family so far. Note also - that Vivint is a premium home security. I've had Vivint service now for about 5 years. I pay about $40 for the monthly service and about $55 with our second home (service and financed device together) that is all inclusive of their 24/7 monitoring and free customer support including tech. This does not however, include their devices. That is separate. You can either buy them out right, or Vivint will finance for you at zero interest with qualifying credit. Their devices are not cheap and as I noted they are a premium home security, but they are reliable. I love their smart hub. It's easy to operate, fully touch screen and very little learning curve. Even my Mom and Dad had no issues using it including their smart app on their phone and tablet. Just a heads up, Vivint does require a minimum of 5 year contract. After that, you will be on a month-to-month. For some, this might be a deal breaker. However, if there's one thing I can honestly say about Vivint, they really do have excellent customer service support. It's like having a white glove service. Whenever I have a problem, I just call their customer service or tech support, and I get someone right away with very little wait. They are very responsive. Just this week, I had a tech come out and serviced my outdoor camera. There's one downside, they recently changed (as of April 2023) their home tech visit policy which used to be complimentary as long as it is Vivint owned devices. Now it's either pay a $99 per visit, or pay an extra $10 a month insurance fee which will include free, unlimited tech visits. So now you're going to pay somewhere around $50 a month or more or about $600+ a year. That comes out to about $1.65 a day or less than a cup of small coffee at Starbucks. I understand with so many options of DIY and lower monthly monitoring fees and some comes free, why did I go with Vivint? It's hard to put a price on peace of mind, but for me and my family, I chose Vivint for the hassle free knowing they have our backs 24/7. I also didn't want to deal with having to install devices on my own and prefer the knowledge of their expert technicians. At the end of the day, Vivint is not perfect but they do come close to it from my years of service with them. Best of all, I get a discount from my homeowner insurance by having their service. I hope this helps you. Cheers!

*Unreasonable Difficulty Canceling Vivint Service* I am…read morewriting to express my frustration with Vivint's cancellation process. Until now, we have had no issues with Vivint's service. That changed when we tried to cancel. On my first call, I spent about 40 minutes clearly asking to cancel. Instead of processing the request, I was transferred between 4 representatives, each of whom pushed an "advanced loyalty program" rather than honoring my request. The call was then disconnected. I spoke with a guy named Jimmy (#9154484) and multiple other people on 9/17/2027 and they would not cancel the service we've had since 2018. When I called back, I spoke with 2 more representatives before my request was finally addressed by a guy named Alby. In total, I spent roughly 1.5 hours and spoke with 6 people just to cancel a service. We were not under contract and had no outstanding equipment balance, so there was no reason for this delay. We had never had any issue with them until this day. Not to mention they have a 30 day window so when you do cancel, you owe another bill anyway. A customer who clearly states they want to cancel should be able to do so promptly, without repeated transfers and retention pitches. This experience has left a negative impression of a company we were otherwise satisfied with. I ask that Vivint review its cancellation practices and provide written confirmation that our account has been fully closed and that no further charges will be made.

These guys are good neighbors. Like literally, we're close enough to call each other that…read more They've done keys for me, for vehicles and for home, and they're always fast and reliable. At one point, I needed some assistance, as you do when it's time to call a locksmith. The service I would need required a person to come out. They said they'd be fine with doing it if I REALLY insisted, but they recommended me do something myself instead. They explained it would be a lot less expense for me to DIY replace something then have them work on it. They're practical, honorable, and there for the customer. Can't ask for anything better. Not into doing work just to make a buck. Helping people and building community. Thanks, folks, for being so good to me.

Been using this biz for years, always very happy with their work and knowledge. 2 vehicle key fob…read moreprogrammed today, fast and cheap. Highly recommended

Be careful! Very sketchy contract practices. Don't let them slip in a service contract if you're…read morecalling for and enter into an equipment contract. You'll end up with a long term and egregious termination fee. $900+. Ouch!

I have been trying for 3 months to get this service stopped. They just transfer you to another…read moredepartment to tell you the same bullshit as the 1st person. I was able to stop payment at my bank, so maybe I can get attention to stop this service. Worst company I have ever delt with.

NRG Electric is the only electric company we have used in the last 17 years. I can't imagine using…read moreanyone else. Jeff is extremely knowledgeable and has done everything from installing recessed lights to a charger for our Tesla. I like to do a lot of home repairs myself, but not electrical. Luckily I don't have to because Jeff is affordable and I know my family is safe with his work.

From the owner: Electrical, Tele/Data, Audio/Videoread more

Patrick is great to work with. I feel that my purchase was a good value. Quality items and great…read morecustomer service.

Best home theater/ automation company in Utah! They offer great products, employees are extremely…read moreprofessional. And excellent customer service. Would highly recommend.