They have gone downhill. Be very careful before you order…read moreservice... call the office a few times.... you will only get a busy signal NOT EVEN AN Answering machine, Plus they will try and charge you 5 grand to do a simple installation..... Look at this Bid I got from them. I do not think they will be in business next year with these tactics. go with Simpli Safe if you want a low price.

After my car got stolen out of my garage, thanks to my forgetting to shut the door one night, I…read moredecided to finally bite the bullet and get a security and home automation system in place. I was very pleased with the service I received from Zions Security and the owner Jake. He is very knowledgeable and customer focused.

I purchased Security motion detection camera with light, 2 Mesh Routers, and one NVR Network Video…read moreRecorder. This never worked properly. system had to be rebooted each time because camera was offline. The repair man got system working by rebooting all equipment, but then it went offline after he left.. Camera was only operable by DMSS cell phone app. which didn't work 98% of the time because the camera was offline. This was a waste of over $1300. I would not recommend this company.

Zions is a great company to work with. I use them for remote monitoring of a Honeywell setup. They…read morehave worked with me promptly to ensure that my system is working to my expectations. Billing is straightforward, service is prompt and I'm satisfied with the result. As a tip: if you utilize HomeKit, make sure to give these guys a call. They understand how to implement it in your home.

We moved into a home that had a security system from the previous owner. Mountain West came out a…read morecouple of times to my home and got everything working perfectly, and also helped fix an annoying beep that I couldn't figure out how to stop. They had excellent customer service on the phone and in-person.

Procom has always been responsive to my needs over the last 6+ years I have had their service. If…read moreever I need service Nick is quick to get someone to my house to service my system. I am building a new house right now and will definitely be calling Procom to get their monitoring there. It also doesn't hurt that they had the best pricing I could find!

This is by far the worse alarm company I have ever had the displeasure of dealing with. I had…read morescheduled an installation however instead of doing the job they were hired to do, they tried to sell me additional services I did not want or need. When I politely declined those services, they had left without installing any services leaving me exposed to harm. I had made several arrangements to cancel previous services because I was relying on them being a decent company and doing what was promised. This had absolutely nothing to do with technical or logistical problem but 100% greed because I did not want to purchase additional services. I also found out their address in Lehi is not even their actual address but rather like a P.O Box type setup in order to appear to be in respectable upscale area when they are actually not. Its the same thing that Nigerian scammers. I would avoid this company at all cost. Thank you.

Drew solved my issue and answered my questions ASAP! Great service! Easy and fast service... didn't…read moreneed to wait.

An exceptional no-nonsense company with an outstanding product. Dixon provided a quote that met…read moreour needs without trying to upsell us. This was refreshing, as so many of the vendors selling similar products emphasized features--e.g. cloud services and monitoring gimmicks--that we didn't need. The cameras we ordered were installed on time at the original quote. They were responsive to follow-up questions. Highly recommended!

I got the same sell. If I meet their requirements as a sales house, I get a sign in my yard and a…read morefree security system. My initial reaction was to send the guy away but he said it would be free and I pushed that I would not pay a dime. He said they wouldn't make a dime off of me but just wanted the advertising. Of course, after wasting almost an hour of my time, I get to the "small amount" of $60 a month needed to keep the system going and which point I cut the whole thing off. Note that if you get this same pitch, you're no more special than anyone else. It's just how their sales process works. I even have a city-provided legal no soliciting sign on my front window which was ignored.

THIS COMPANY IS A JOKE!!! I got medically discharged from the military and this company will not…read moreexcept my order and cancel my subscription.

I highly recommend Gary from Bob's Lock, Safe, and Key!…read more Gary showed up promptly on the morning after Christmas to help me get into my new-to-me truck after the battery had been completely drained (my fault) and my sole key wouldn't turn the driver's door manual lock. Gary diagnosed the issue quickly, cut a new sturdy metal key to force the lock open (as a temporary workaround), thereby protecting my only key from potential damage, and he coordinated with their shop to order a replacement lock, the permanent fix for a known issue with my make & model, which I can have installed at their shop in a few days. Gary also jumped/charged my vehicle's battery for 10 minutes so it had enough power for him to program two new fob keys, at a very reasonable price, and he counseled me regarding how long it would take to fully charge my battery, both via highway driving and by A/C charger. Gary was courteous and professional throughout the entire process, and he answered all my questions in a friendly and knowledgeable manner, with bonus techno background music playing from his van throughout! Gary transformed a bad morning into temporary fix PLUS positive steps toward a permanent solution which will protect me from future lockouts! In short, Gary from Bob's Lock, Safe and Key was awesome!

You know that dreaded feeling as the door closes behind you and your mind screams NOOOOO faster…read morethan you can stop the door? And the reason your mind is freaking out is because it knows the door is self-locking and the keys are on the other side. D'oh! Yes, I experienced this recently and Bob (or one of his buddies) came out to save the day. They were incredibly fast to respond and arrive; then in just a few minutes, we were in! I appreciate their speediness. I hope not to find myself in this situation again, but if I do, I know who to call.