You know that dreaded feeling as the door closes behind you and your mind screams NOOOOO faster…read morethan you can stop the door? And the reason your mind is freaking out is because it knows the door is self-locking and the keys are on the other side. D'oh! Yes, I experienced this recently and Bob (or one of his buddies) came out to save the day. They were incredibly fast to respond and arrive; then in just a few minutes, we were in! I appreciate their speediness. I hope not to find myself in this situation again, but if I do, I know who to call.

Sheila was helping us to reset our locks. She was very helpful and did an excellent job and did not…read moreeven charge us for what she did for us. I would highly recommended this place to anyone

They have gone downhill. Be very careful before you order…read moreservice... call the office a few times.... you will only get a busy signal NOT EVEN AN Answering machine, Plus they will try and charge you 5 grand to do a simple installation..... Look at this Bid I got from them. I do not think they will be in business next year with these tactics. go with Simpli Safe if you want a low price.

After my car got stolen out of my garage, thanks to my forgetting to shut the door one night, I…read moredecided to finally bite the bullet and get a security and home automation system in place. I was very pleased with the service I received from Zions Security and the owner Jake. He is very knowledgeable and customer focused.

Well, what can I say, this company, sales staff, installation, customer service, and equipment all…read moresuck. The salesman, Mihir, lied extensively to make a sale. The installation is not professional at all. The customer service will basically accuse you of lying about the information discussed. When a manager attempted to call me about my request to cancel under the misleading terms and conditions, it was all smoke and mirrors. More lies. The value for the equipment and support is just not worth it. The company lost a large lawsuit and more than likely end up in court again. They're already on the FTC and SEC's watchlist. All around shady company with less than desirable equipment and reputation. Would never recommend this company for home security.

The rates are high and the company will keep raising them. If you decide to cancel after the…read morecontract ends? It is very difficult to get out of their so called contract that will never run out or end. Especially after being a customer for nine years they still told me after hours on the phone that I was under a current contract and needed to pay an additional $400.00 plus fees to cancel! This is a very dishonest company in my opinion be weary if dealing with them after I paid and cancelled, two months later, they started billing me again for new services. After calling and spending more than an hour and arguing with their overseas phone service Representatives which bounces you from one department to another I finally got the confirmation of the final cancellation!!

Horrible company. Requested cancellation of service in writing at end of May. Was told it would…read moretake 30 days and to not send additional emails in the meantime. Contacted again after receiving no response after 30 days and was then told that Fluent and API had severed their business relationship and I would need to call API and that I can find their number by going to their website. I've never had contact with API while being a customer of Fluent. Thanks to Fluent's total lack of communication and customer care, I now have to pay for another month of service with a company I want nothing to do with. Avoid BOTH companies. They're both horrible.

Service is poor. Cameras don't work. I was under contract until today, July 24, 2025. I emailed…read morelast month to verify end date and stated I no longer wanted the "service" at the end of my contract. They tried to sell me a continuation, offering options. I refused, and when I tried to contact them to make sure I would no longer wanted the service, which I sent daily starting 7/16, they ghosted me. I called the company today, and again, they kept trying to sell me a continuation their service, refusing to take no for an answer. She went so far as to ask if there was another family member who could take over the contract, seeming to imply that I'm not competent to handle my own affairs. She claims that I never asked to have my service and payments for it discontinued, so they will charge me for another month. When I asked for sn email that gives me written confirmation of my request and end of service, she told me I had to call another number. Surprise! It goes directly to voicemail and I've gotten no return call. Thus is a company that should be avoided at all costs. They provide terrible service and customer service, and are basically committing highway robbery.

I purchased Security motion detection camera with light, 2 Mesh Routers, and one NVR Network Video…read moreRecorder. This never worked properly. system had to be rebooted each time because camera was offline. The repair man got system working by rebooting all equipment, but then it went offline after he left.. Camera was only operable by DMSS cell phone app. which didn't work 98% of the time because the camera was offline. This was a waste of over $1300. I would not recommend this company.

Zions is a great company to work with. I use them for remote monitoring of a Honeywell setup. They…read morehave worked with me promptly to ensure that my system is working to my expectations. Billing is straightforward, service is prompt and I'm satisfied with the result. As a tip: if you utilize HomeKit, make sure to give these guys a call. They understand how to implement it in your home.

We moved into a home that had a security system from the previous owner. Mountain West came out a…read morecouple of times to my home and got everything working perfectly, and also helped fix an annoying beep that I couldn't figure out how to stop. They had excellent customer service on the phone and in-person.

From the owner: A Pye-Barker Fire & Safety Company, Mountain Alarm is the preferred provider of alarm monitoring,…read moreinstallation, maintenance services, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems in the region.

Be careful! Very sketchy contract practices. Don't let them slip in a service contract if you're…read morecalling for and enter into an equipment contract. You'll end up with a long term and egregious termination fee. $900+. Ouch!

I have been trying for 3 months to get this service stopped. They just transfer you to another…read moredepartment to tell you the same bullshit as the 1st person. I was able to stop payment at my bank, so maybe I can get attention to stop this service. Worst company I have ever delt with.