The service here was terrible. We went on a Thursday evening and it was very busy when we arrived so we didn't mind that our waiter was pretty slow. He took forever to come back and take our drink orders. Took 20 minutes to bring us water. Took a long time to take our food orders. In contrast, about 20 minutes after we arrived a couple sat down next to us and their waitress had their food out to them before ours and then he had put the wrong table down and they were delivered our food. Awkward. He took one of our drinks and promised a new one and never delivered it. We were done for a long time before he gave us the check and then never returned to collect it. We waited and waited, and even went over to ask the bartender if she could do it and she was quite rude. Seriously, poor customer service on her part as she claimed she couldn't and said our waiter was too busy cleaning the restaurant to come back to our table. Um, okay... Finally, the nearby table's waitress took it and after another 5 minutes our waiter emerged with it. Let's just say we left less than 20% tip and we never do that. As for the food, it was good. They have a huge menu with lots of British and Indian selections. The draught list was boring. My vodka drink was very light on the alcohol. For food, we ordered the butter chicken poutine and were served the loaded poutine. Never got a chance to tell our waiter as he never checked on us and a different person delivered our main dishes. I got the stuffed Yorkshire pudding. Very boring. Tons of onions and garlic in the potatoes so I left them untouched. The roast beef was very good though. The poutine was amazing and a real winner. My dining partner got the braised lamb tacos and loved them. It'd be 4 stars if just rating the food. Only go here if you want a mediocre draught list and poor service. You can find similar food and way better service elsewhere. read more

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I just had a burger and fries from this place ( burger with blue cheese and bacon) - delivered! Oh my so so so good!

Great food, great service and the drinks are outstanding! Love the pub atmosphere. Definitely visiting again when in Boston.

thank the lord for this location ive never been blessed with such amazing staff and exquisite food read more

Elephant & Castle - This pizza was so Bussin. I genuinely have never eaten something so delicious. Thomas was an epic employee as well - Pubs Near Me - Boston, Massachusetts

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Wonderful breakfast, even with our 20 month old granddaughter. I had French toast - yummy. Kind an responsive service.

Came in for a quick bite- and the burger was decent. It wasn't anything that leaves a lasting impression, but it was a burger and what I was wanting so it's fine. The ambiance is great though, very relaxed. read more

Elephant & Castle - The Deluxe Burger - Pubs Near Me - Boston, Massachusetts

Although service was good, the food was mediocre. The salad included lettuce that had already started to wilt. The other items were less than memorable. We most likely won't go back. read more

Sat at the bar with one other person. The bar tender was totally in his own world. It was an empty restaurant and he was taking more time to wash the glasses than he was to take drink orders. He was very aloof and the poured the wrong drink. Good location, good menu, but sub-par staff. Nothing that a little staffing shake-up wouldn't fix. read more

The customer service was amazing!! The food was perfect for the setting as well, so it was a great environment

Delicious food, staff all super friendly, great atmosphere, as a British lady, I would recommend the fish and chips, close to what you get at home. read more

We stopped in for a quick snack since it was connect to our hotel. My husband and I each had a salad and shared fries. The salads were fresh and a nice side portion. The bartender was nice and friendly. The manager was also present and looked like he was ready to help if needed. read more

I went to Elephant and Castle a few times on a recent trip to Boston and I had an amazing experience every time! It's a lively pub with a great bar and a good selection of food! The service was great, and my server Catalina took great care of our party. Everyone was very nice and welcoming! read more

Our waitress Sarah was very friendly and helpful. The Chicken Pot Pie hit the spot. Thanks!

This is probably one of my favorite British restaurant among the ones I've visited. The location is perfect to catch a drink after work and the place gets pretty crowded soon so reservation might be needed. Their butter chicken is really creamy and too good and is served with naan and basmati rice. The service is pretty quick and they do have a good collection of drinks. read more

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Here for St. Paddy's Day. Have been in both morning and night every day of visit and must say this has been one of the friendliest places to come to. Food was great and service was excellent!! Definitely recommend swinging by and checking it out. read more

Cozy bar for a casual night out! I love the beers and community vibes that this place brings

Service was great, drinks were fine but all four of us were SICK the next day after eating here.

Stopped in for a bite to eat. The food was great and the staff was very attentive. The drinks were amazing. Looking forward to going back.

Food are amazing. The service is great. Great place to hang out with friends. Plan to visit again soon.

Hands down one of the best places to hang out in Boston downtown. Good bar, amazing food and is a spacious place. Many of the bars in downtown have very loud music on weekends, which makes talking to people impossible without shouting at each other. But E & C is quieter and it makes it ideal place for a hangout with friends over some beer. read more

Amazing service, and amazing hospitality. We watched the playoff game here with a party of 10+ and they were on top of making sure we all got our drinks to enjoy the game on the big screen. Definitely coming back read more

Onion soup was sub par and probably a 2 star dish. 1 star for bringing me a watery Coke and then taking so long to bring a fresh one back that I was done with my meal. Would have been nice to have been given water while I waited. I had to go to another table to get a napkin. Would not recommend one bit. read more

I have gone here many times and I used to love it. Our server told us to "f*ck off" after we informed her that a group of men were here a long time before us despite her making it her priority to have us leave due to the ninety minute rule. I respect that restaurants need to adhere to guidelines/rules, however this needs to be implemented across the board. The worst part is that Marie/Katie I forget her name wasn't even our server. She said that we should never come back. And said "you people are the worst". In reference to my friend and I that are both of color. We spoke to Billy who seemed to be a manager or supervisor, and he laughed along with the employee. Also asked if we had proof of her saying these things even though she didn't deny saying them. This whole ordeal was ridiculous. The food here is good which is why they got one star. The other star is for Lurrel our actual server who was very kind and attentive. read more

I didn't try the food so this is just about the atmosphere and prices. My thoughts: too crowded after work. Bartenders were friendly. Beer selection not bad. I couldn't see the TV while sitting at the bar (it was behind the bar) and they had sports center on with no subtitles. Why even bother? A pint cost $8.04 cents, thats just plain irritating. #1 thats expensive. #2 thanks for the 96 cents in change... jesus. Shape up Elephant and Castle. Shape up. read more

Elephant & Castle - The ole $8.04 beer. I appreciate the 96 cents of change - Pubs Near Me - Boston, Massachusetts

Food was fine, nothing special. Just decent. Service was lacking, our waitress was very inattentive and seemed to be in a mood. She also started walking away from our table, almost missing my friends order. Was really odd. Nothing incredible about this place, just meh read more

terrible service. terrible food. waited 15 minutes for the bartender to ask what I want. had no idea wasn't given a menu. then take two sips of the beer, that doesn't take anything like the one I ordered. try to ask for something else, but the bartender waits 20 minutes before acknowledging me. then charges me for both. food was disappointing. then i ask to close out, the bartender asks for a tip without showing me my bill. decide to tip him well anyway, then prints me a bill that doesn't show what I ordered and didn't add up remotely right. read more

Lunch at Elephant & Castle got me in and out within an hour, which is a good thing on a weekday. Service was pleasant and friendly enough. The food didn't take too long. We were seated in the side room which was a touch less noisy and somewhat more elegant than the main bar room, as it is reminiscent of a library in a rather nice large house. However, the cushy chairs in there seat you way lower than the table, so you feel a bit like a little like a kid as you eat your meal. The single large halibut fillet in the fish & chips had a puffy light batter that, while kind of oily, was still pretty good. The chips were the fat long sort - cooked through, but not particularly crispy. I prefer crispy fries. As for the sweet potato fries I subbed with my burger, now those were rather crispy, and not too oily. Not the sweetest sweet potato fries I've ever had, but they'll do. The burger arrived with a slice of tomato, raw onion, and pickle sitting nestled on the bun top. The tomato should have been a redder specimen given the current time of the year, but the burger was just fine - cooked as ordered but still moist . After finishing my lunch, gee, was I stuffed! 8/26/09 additions - * There was a poster that greeted us at the doorway with an announcement of The Price is Right lunch menu - bbq chicken sandwich $7.99, Today's special pie (cottage today) $7.99, and Daily Lunch Combo 1/2 sandwich of the day with bowl of soup and Caesar salad $8.99... the odd thing was, there was no mention of it at the table! * Fish & Chips with cod fish came in two fillets - moist on the inside with a crispy outer shell * The Price is Right BBQ Chicken Sandwich - grilled chicken breast, bbq sauce, jack chees, coleslaw on a toasted Kaiser bun with your choice of English chips, today's soup or balsamic tossed greens - the chicken breast surprisingly came sliced! But it was tender and not at all dry. While the toasted bun was crispy on the outside as well as on the cut side. The coleslaw wasn't the sweet sort, but more the vinegary sort. * both the dipping sauce that came with the sweet potato fries option and the honey mustard I requested went well with the fries. read more

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We were staying at the attached hotel and were waiting for some friends so we decided to grab a drink here. We told the hostess we were going to sit at the bar and went to have a seat. Twenty minutes later, there was still no sign of a bartender at the bar, or a server of any kind. Our friends came around and we left without having anyone even try to take our order. As we walked out, I saw a bartender on the other side of the restaurant by the cash register texting on his phone. Guess the text was more important than our money... read more

Don't bring a date here. It's like what another reviewer said: "This is the kind of place you go after a long and bad day at work." Keyword: BAD day! Elephant and Castle is there for you, but it's just there. It will not make you feel better, nor will it hold your hand and serve you great food. Even though this place is mediocre, some things that may actually make you smile: Fish and Chips and London Pride beer. Things that will make your long, bad day at work seem a little worse: Beef dip. Salmon sandwich. Service is up for grabs really. Sometimes it's been decent service, but many of the other times, it's just been slow and confusing- especially when we ask to pay with more than one card. Oof! For the money you pay here, I'd recommend that you go somewhere else. If you work around the area, it's a nice, convenient, little getaway- kind of like when work sucks so much, you go to the bathroom to only sit on the toilet and NOT be in your cube. read more

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I only had takeout but you must try the shepherds pie and flatbread pizza. Both were 10/10 delicious,

Decided to dine here because my English husband was wanting an authentic fish & chips. Our waitress used the least possible amount of words to communicate with us. She stood at the table and stared at us until we ordered drinks. No words when she delivered drinks. "You ordering?" was how she asked us if we were ready to place our order (and I am not exaggerating). The funny thing is that she was chatty with the other 3 tables she was waiting on. The food took a while. Our appetizer was finally delivered (mini sausage rolls) and they were a little burned. About three minutes later, the entrées were delivered. My son had a burger (she never asked how he wanted it cooked, but it was well done the way he liked). It was just ok. The fries were good. Husband had fish and chips. He liked the fries and the slaw, said the fish was just ok. I had the Sunday Roast. The green beans were the best part. Honestly, it was diner food. Meat was tough, potatoes were a bit crusted and the Yorkshire pudding did not taste fresh. The waitress disappeared and we had to wait for the table behind us to ask the bartender to find her before we saw her again. She came to our table and said "you done?". We got the check, she processed it at the table and we were done. A very disappointing $75 meal. I strongly recommend that you find someplace else to eat. read more

I recently went here with coworkers for some drinks and snacks. The service was friendly and efficient. The beer and wine selection was excellent. We had the nachos and hummus and they were both delicious. Next time I go, I'd like to try their meals and see what the menu has to offer. This place was busy, but not too busy. There was a good background buzz of conversation and music, but it wasn't so loud that you couldn't talk. I really like the vibe of this place. Feels like a good British pub. read more

Phenomenal food and even better service! Great atmosphere! Our waitress was **amazing** and so friendly! (I don't remember her name but her birthday is next weekend!) Couldn't be happier with our meal and drinks! Would recommend! read more

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I think the wait staff is really friendly, nice, and appropriately professional. The vibe for a bar is not bad. Unfortunately, the food was mediocre. Had the classic poutine - just a bunch of fries with some saltier gravy and some cheese curds, neither of which were particuarly tasty, slathered on top. I've had Canadian poutine, so this particular version made me yearn for the version north of the border a lot more. read more

I have been going here for lunches and dinners on and off for years, mostly for work events or with work people since it is close to work (duh). I like this place. It is a pub style restaurant but they have vast drink list and a varied menu that not only includes the ole bangers and mash but also salads and soups, as well, as fish. I recently had the salmon burger. It is not a burger. It is a nice piece of salmon filet which is seasoned and grilled, placed on their hamburger roll which is more like a brioche, a small piece of lettuce, a slice of tomato, a dab of mustard and a slather of their tarter sauce, which is orange, which reminds me of Romanesque sauce but I am not sure if that is what it is. Anyway...It came with a side of fries which were thicker. All for about $14. Not bad. So, the salmon was really good. I asked for medium rare and got medium. What a sin to do to a piece of fish. I didn't send it back because I did not want to be THAT PERSON. There was ONE piece of lettuce that fit the size of bun. I could have done with 2 piece. And ONE slice of tomato which sort of disintegrated. They could have added another slice. The bread was WAY much for what the filling was so I took of the top half and it became a nice ratio of breading to filling. The fries were thicker cut. Better than average but nothing to write home about other than that it was NOT greasy. Not a lot of seasoning so I dipped them in ketchup, which was plentiful and already on the table. The service was GREAT. The waitress checked back with us quite a few times (not sure if it was because we were wonderful patrons or because the place was pretty empty when we got there) and made sure our water glasses were filled. I would recommend this for a standard meal. Good for business - it gets a little loud sometimes. I will go back. read more

This place gets major points in my book for its proximity to downtown crossing, especially Filene's basement. Come here after shopping for a nice big ol' Hoegaarden. It is a bit loud, true. I can't really comment on the food, having just had some random apps, but will definitely be heading back here soon. Re-Yelp: Was here again last night and unfortunately they were out of the giant Hoegaarden I enjoyed on my last visit. However, there's still a ton of beers on tap to choose from, so I can't complain. My friend and I shared a nachos app that seriously was our dinner. It was huge! The nachos themselves were nothing to write home about but entirely decent with the beer and after all, this is a bar. No expectations of gourment cusisine. They had all the windows open too and there was a nice cross-breeze going on. Also, it was fun to watch the business types wandering around on the street. Re-Re-Yelp: Okay Elephant & Castle, now I am getting mad. Where is my freakin' Hoegaarden? This is the second time I've been here and there is no Hoegaaden. It is on the menu, but it is not on available??? I am very upset. Also, I had the steak and blue cheese salad. There were literally three chunks of blue cheese in the salad. I am not exaggerating. Seriously, three chunks. Bad, bad, bad. Depriving me of Hoegaarden and blue cheese! Criminal. I'm docking you down to three stars Elephant and Castle. read more

Terrible service!!! I really wanted to like this place. I've had great experiences at other Elephant & Castle locations in Toronto and Vancouver in the past, but at the Boston location, I was absolutely horrified by the service. We were a group of about 14 people last Saturday night who had come to watch the hockey game. The waitresses took our drink order but I had to ask for menus (it was dinner time). It took over 20 minutes for our drinks to arrive, and then we had to hunt down a server (literally, get up from our seats and wander through the restaurant) so that we could place food orders. Although it was only 7:30 pm, they had already run out of the stuffed Yorkshire pudding I craved. I got the steak pie instead, which was delicious. However, my boyfriend ordered the bruschetta chicken sandwich, and it was the saddest sandwich I had ever seen, with only a tiny piece of chicken. When we finished our food, the servers never came to take away the large empty plates. Each time we ordered drinks, they would take 20 minutes or more to arrive. I had to ask for a glass of water 3 times before I finally got it. Perhaps because an automatic 18% gratuity was tacked onto my bill, the servers felt no need to actually provide decent service. To top it off, the volume on the hockey game was barely audible, especially over the din of 1950's karaoke songs coming from the next room. I hope my message gets through to the owners of this place. Tell your servers to shape up, and pay attention to their customers. read more

A standard 3 star blah type of dining experience. The lamb burger was overcooked (asked medium), and was charred. Still, it had enough flavor to be edible. Drinks were watered down. The grilled salmon was decent, though. Service was non-existent. It took roughly 20 minutes from the end of our meal to get our check and cash out. Our waiter sort of disappeared after being highly visible at the beginning. Another waitress began clearing our table after she noticed we had been sitting there a while. Would I go back? Probably not, but I don't hate myself for trying it. read more

We came upon this place as we walked past an Indian restaurant that looked terrible( will not mention the name). Food was good as vegetarians we found a veg vindaloo and a jalapeño Mac and cheese. Service sucked! They served and never came back to check on us. Avoid if possible read more

Enjoyed a nice Irish dinner. Food was very good. Recommend the pie flights for a app. All was good. Really enjoyed the shepherds pie. Jackie our waitress/bartender was great. They are strictly following the Covid-19 regulations right now so you do need to wear your mask and you do only have 90 minutes. But it was a good 90 minutes and I do hope the city of Boston opens things up more soon. read more