Communication from the office coordinator to the hard working team of construction workers really…read moreneeds improvement, so many things were left out in the design process and the project was delayed. Also trying to get a hold of someone to have warranty work is damn near impossible. If you happen to have a sales representative come by they will provide you with an overpriced quote at which you will spend a lot of time trying to haggle with them. As far as the quality of work done by the construction workers was good, do your homework before you sign on the line. We would definitely utilize another company if we decide to move into another property that needs bath remodeling.

Do NOT do business with this company!!! At the time of…read moresigning the contract it was stated any issues found would be mitigated - wood damage etc. I pointed it out to the workers and they stated it would be replaced. It wasn't. Had to call the office to get it corrected. Had to point out the trim that went around the new shower was NOT installed. They also damaged my staircase.

My husband and I had a fantastic experience with Alison A. We truly appreciated her knowledge,…read morepatience, and professionalism throughout the process. Highly recommend this location for anyone looking to meet their home needs!

We selected a fan and it was not adequate for our living room space. After discussing the issue…read morewith Ferguson, Glenn and his showroom consultant, Rosa, were very accommodating. While there were some misunderstandings, I was extremely impressed that the matter was resolved and will continue to do business with this showroom. Thank you, Glenn and Rosa.

What a great company! Everyone involved with our bathroom remodel was very professional and job…read morewent very smooth. Would highly recommend.

I would stay away from this company at all costs. They have deceptive trade practices. The original…read moredesign consultation Safe Showers quoted around $25,000. When my dad got the paperwork via email the grand total increases to $44,000. We asked Safe Showers to provide us with any break down of the cost increase they refused. I believe they took advantage of an elderly couple . My parents were promised a wheelchair accessible shower and Safe Showers did not make the shower wide enough. Safe showers left their bathroom unfinished and unusable. If you want a custom bathroom wheelchair accessible, DO NOT trust Safe Showers to the job. They are not capable of handling a custom bathroom, it's prefab materials that are not designed for zero entry like they needed.

Maggie and the team here are always leading the area for design and service…read more Top quality products, excellent service, and partnerships with high quality professional tile and stone contractors resulting in execution. All about relationships !! Ask for Maggie!!

My very expensive glass tile was ruined by my idiot contractor who called the store to ask what…read moregrout to use. After months of trying to fix it we had to demolish glass tile in two showers that the contractor screwed up. The owner did help me prove to the contractor it was his fault but he refused to use his insurance and it was not worth suing because we would " have to crime scene " for about two years. With mold growing demolition was in order and the owner said she would give me tile the second at her cost but that was not the truth. I begged her to give me a strong discount because 16,000$ in tile went into the dumpster but she would not. She said 7$ a foot was the cost of the tile I wanted and that was her cost. My new contractor found the same product ( not glass- such a nightmare I was too afraid) for 6.50$ a foot, so thanks for nothing Design Materials!! No class at all.

From the moment I walked in, I was greeted and helped! I had such a good experience and really…read moreappreciated their timeliness in the whole process! Love my new floors!!

Very bad customer service. Liz Greenlee the owner refused to refund my money. I ordered 1900 sq…read more ft. of porcelain tile on 10/06/2020 and never received it. I pay around $8000. She promised me I will get the tile in 10 days or less. I waiting 17 days and I do not received my order. She was rude when I asked for my money back and refused to refund the full amount. They also do my vinyl tile for upstairs and was a very bad job. Look the pictures it was a dirty work. She charge in advance without finished my job. They told me they will be finished my vinyl tile in four days. I waiting seven days and they do not finished. They charge in advance without my authorization. You should not do business with this company. There are not trust, not honest people. Be aware! Very disappointment of this company.

During the quoting phase of our renovation project...I was initially hesitant to choose Legacy Bath…read more& Kitchen as they were the highest of 4 Bidders on our Master Bathroom project. However, after several discussions and e-mails with different Legacy personnel (including the Owner), I was convinced choosing Legacy was the right thing to do! And was I NOT disappointed...every aspect of dealing with the Legacy Team Members (Mark and his assistant Daniel) doing our bathroom renovation was a pleasure. Not only did Mark and Daniel's workmanship exceed our expectations, they were respectful of my home and family and the knowledge of their craft was top notch! They were honest, forthright, and a pleasure to deal with! The excellence in workmanship and quality of the Legacy personnel has been absolutely FIRST RATE! We had a problem with one of the Cabinets that was installed at the very end of the project (not done by our primary crew). Legacy immediately agreed the workmanship did not meet their expected standards and they are in the process of correcting the problem. I would definitely recommend Legacy to anyone planning a major bath or kitchen reno. Our Bath renovation involved several complex tasks which I would not trust to a General Contractor. They executed each task flawlessly. 1) Legacy needed to add a new 3" drain for the Jacuzzi tub which required cutting several feet out of the foundation which included tension cables. 2) the flooring tile involved laying them down at a 45 degree angle, with varying patterns. 3) the floor of the shower was a very complex mosaic pattern which had to be laid piece by piece and was done to perfection. It took the guys almost 1 hour/sq ft to lay. We will definitely use Legacy on our next renovation!

I highly recommend Legacy Bath and Kitchen after they remodeled our master bathroom. Ashley was…read morevery professional, listened to our needs, and helped make them into a reality at a reasonable price with high quality workmanship. She was very responsive and helped move the project along, so it could be completed in the time frame we really needed. The company quickly took ownership of some minor issues during installation and fixed them at no cost to us. We really appreciated that Asiah was extraordinary in taking care of them, resulting in everything being completed to our full satisfaction as we envisioned. They will be our go-to for my other bathroom and kitchen remodeling needs.

I just want to thank Angel the cashier supervisor so much for helping us we had a bit of issues…read morepicking out flooring there was a bit of confusing on the pricing and we had decided not after all but he convinced us to buy it thank you so much I will for sure be back

Quality and selection are outstanding. Pedro was very knowledgeable and patient and helped my Mom…read moreand I put together a perfect bathroom groom flooring to tile. Great price. Highly recommend!

Ben came out and measured on Tuesday and Wednesday we had a beautiful granite countertop! He gave…read moreme a great price and kept in communication with me all the way through. His installer did a beautiful job! I would definitely recommend them to anyone! Great Work! Thanks!

This company is amazing! Ben is very professional and always stayed in contact with us. His guys…read morewho installed the counters were amazing and did a fantastic job! I highly recommend this company

Mena Stone supplied and installed quartz countertops for our galley kitchen renovation. Also…read moresupplied the sink. Price was within our budget and work performed within our schedule. Installers friendly and professional. Have a number of other projects planned and will be using Mena again in the future.

I spoke with Lizette Mena at the Mainland location and scheduled an appointment. I provided all…read morepersonal details for the appointment. This company was a NO SHOW. Thankfully, I worked from home that day so it didn't present any issues except for loss of trust.

Great assortment of building materials Excellent prices…read more Very helpful loading our truck..They do accept returns with receipt but store credit only. Time sensitive.

Normally have a lot of items to look through. It's been sometimes since I've been to this location,…read morebut I remember being able to get some good finds/deals.