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    Floor & Decor

    3.9 (120 reviews)
    Open 10:00 am - 6:00 pm
    Updated 1 month ago

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    Reviews With Photos

    Pedro P.
    Ruben E.

    Just left floor & decor and had Pedro P. assist me with choosing floor tile for my restroom. Great customer service and great knowledge base regarding all products sold in the store. Overall fantastic experience, great job.

    Pedro P. Was great assistance an excellent customer service he helped me and give me great advice on tile
    Chelle R.

    Pedro P. was great service excellent customer service. Highly recommend and explain good details about what I need for tile.

    Jessica D.

    We bought/ordered tile from here about 2 months ago. We had to order more due to lack of availability in store. They said "maximum 21 days" to receive. They didn't even call us for over 30 days. My husband finally called and they said something about ordering from another store, which is why the order took longer. Received the tile, started the project, only to realize the whites are 2 different colors! They gave us the wrong tile and it wasn't until we installed that we saw the difference. My husband tried calling, asked for a manager. I am still on hold as I type this....for over 40 minutes!! Update; they refunded us SOME money, not all and then gave us the wrong tiles again.

    Matted and glossy tiles for our bathroom project as well as a hexagon tile.

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    1 year ago

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    6 months ago

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    11 months ago

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    4 years ago

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    Store Support T.

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    2 years ago

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    Floor F.

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    2 years ago

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    2 years ago

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    3 years ago

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    Floor F.

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    3 years ago

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    5 years ago

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    4 years ago

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    Floor F.

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    8 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    8 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Floor & Decor

    Review Highlights - Floor & Decor

    Wanted to thank DEVAN for all her assistance and guidance on selecting tile for my new bathroom shower floor.

    Mentioned in 36 reviews

    Read more highlights

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    New Generation Kitchen and Bath

    New Generation Kitchen and Bath

    5.0(6 reviews)
    8.8 mi

    I am so grateful to have picked New Generation Kitchen and Bath to remodel our bathroom. The…read morequality was superb and the attention to detail was on point! There was also always an incredibly fast response to any questions I had concerning the remodeling process. I would definitely recommend!

    So thrilled to have selected New Generation Kitchen & Bath (NGKB) to replace the countertops in two…read moreof the bathrooms in our house as my customer experience was an extremely pleasant one! Upon arrival to the store, I was greeted warmly by Phillip, who was professional, knowledgeable, helpful, patient and cordially responsive to a multitude of questions! I was initially there to conduct comparison shopping at the time; however, the availability and competitive pricing of products (e.g., cabinetry, quartz countertops & sinks) prompted me to go ahead and initiate an order with Phillip for purchase and installation accordingly. I especially liked having the opportunity to raise the height of the countertop backsplash from 4" to 5" and to order custom-made cabinets for the bathrooms if I so desired! The project from start to finish took approximately one month, and Phillip was diligent about providing intermittent updates. The installers, Jesse and Juan, were timely, organized, respectful of the property and noticeably competent. I appreciated the fact that NGKB owner, Allen--who also served as the project manager--took the time to QC the installation upon completion! A special shout out goes to one of the contracted plumbers, Beto, who went above and beyond by providing a high level of service and expending the quality time to ensure that everything was functional and operational! So far, so good! I plan to return to NGKB for future kitchen or bathroom remodeling endeavors!

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    New Generation Kitchen and Bath
    New Generation Kitchen and Bath
    New Generation Kitchen and Bath

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    Legacy Bath & Kitchen - New Braunfels kitchen remodel featuring two-tone cabinets, custom island, farmhouse sink, quartz countertops, and modern pendant lighting.

    Legacy Bath & Kitchen

    4.3(8 reviews)
    4.4 mi

    During the quoting phase of our renovation project...I was initially hesitant to choose Legacy Bath…read more& Kitchen as they were the highest of 4 Bidders on our Master Bathroom project. However, after several discussions and e-mails with different Legacy personnel (including the Owner), I was convinced choosing Legacy was the right thing to do! And was I NOT disappointed...every aspect of dealing with the Legacy Team Members (Mark and his assistant Daniel) doing our bathroom renovation was a pleasure. Not only did Mark and Daniel's workmanship exceed our expectations, they were respectful of my home and family and the knowledge of their craft was top notch! They were honest, forthright, and a pleasure to deal with! The excellence in workmanship and quality of the Legacy personnel has been absolutely FIRST RATE! We had a problem with one of the Cabinets that was installed at the very end of the project (not done by our primary crew). Legacy immediately agreed the workmanship did not meet their expected standards and they are in the process of correcting the problem. I would definitely recommend Legacy to anyone planning a major bath or kitchen reno. Our Bath renovation involved several complex tasks which I would not trust to a General Contractor. They executed each task flawlessly. 1) Legacy needed to add a new 3" drain for the Jacuzzi tub which required cutting several feet out of the foundation which included tension cables. 2) the flooring tile involved laying them down at a 45 degree angle, with varying patterns. 3) the floor of the shower was a very complex mosaic pattern which had to be laid piece by piece and was done to perfection. It took the guys almost 1 hour/sq ft to lay. We will definitely use Legacy on our next renovation!

    I highly recommend Legacy Bath and Kitchen after they remodeled our master bathroom. Ashley was…read morevery professional, listened to our needs, and helped make them into a reality at a reasonable price with high quality workmanship. She was very responsive and helped move the project along, so it could be completed in the time frame we really needed. The company quickly took ownership of some minor issues during installation and fixed them at no cost to us. We really appreciated that Asiah was extraordinary in taking care of them, resulting in everything being completed to our full satisfaction as we envisioned. They will be our go-to for my other bathroom and kitchen remodeling needs.

    Photos
    Legacy Bath & Kitchen - Cibolo kitchen remodel featuring updated island cabinetry, quartz countertops, custom hood, and a single-level peninsula.

    Cibolo kitchen remodel featuring updated island cabinetry, quartz countertops, custom hood, and a single-level peninsula.

    Legacy Bath & Kitchen - Cibolo kitchen remodel featuring updated island cabinetry, quartz countertops, custom hood, and a single-level peninsula.

    Cibolo kitchen remodel featuring updated island cabinetry, quartz countertops, custom hood, and a single-level peninsula.

    Legacy Bath & Kitchen - Former formal dining room was completely reimagined into a custom bar, lounge, and poker room.

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    Former formal dining room was completely reimagined into a custom bar, lounge, and poker room.

    National Wholesale Supply

    National Wholesale Supply

    3.0(6 reviews)
    3.1 mi

    Went into this shop yesterday to get some brass couplings, and returned today to pick up a few…read moreadditional items. I am working on connections to gas space heaters in my home, and needed a 1/2 to 3/8 adaptor for the line, which is typically used for plumbing applications- therefore I returned to this store. Upon walking in, I made eye contact with the associate who assisted me yesterday and began a conversation with him. I placed the heater down on the counter so that I could show him the threads needed for the bottom connection, and in the middle of the conversation between the associate and I, a bald-headed man loudly interjected, "hey bro we is that a space heater? We don't work on those this is a plumbing shop dude." To which I replied, "look man I just need a connection". The associate who had helped me previously corrected the presumptuous manager who made an incorrect assumption and automatically prejudged my situation without ever welcoming me to the shop, or asking how they could help me. I let the manager know that I was looking for a part, and that I felt he had been a little abrasive as he came in pretty hot towards the situation. He looked at the associate and said "sell him his shit and get him out of here." When I asked him if there was an issue, he said "I'll fucking clock out right now and we can go outside and handle the problem." Never have I been threatened with physical battery by a customer service employee before, but to add fuel to the fire, he aggressively pointed at the sign on the wall and said "I can fucking refuse service to anybody I want." His profane-laced and aggressive attitude towards customers is obviously a concern, and unless you want to be threatened with physical violence from unstable staff with no people skills, I'd suggest frequenting one of the many other plumbing supply shops in San Antonio.

    I just love the fact that this location doesn't demand for me to make an appointment for all my…read moretransactions. I have gone to so many showrooms and each one of them are sooooo rude! Basically ignore you. Vick and all the staff have been so helpful, courteous, and have provided all the information I need at any time from a $5 to $14k purchases. They are always very attentive, have competitive prices and excellent collections on faucets, toilets, handles, sinks, etc.

    Sunset & Co.

    Sunset & Co.

    4.4(36 reviews)
    3.2 miTerrell Heights
    $$

    This is not only a local Ace Hardware store, it's alsoTHE go-to place for high quality home decor,…read moreoutdoor supplies, clothing and MORE! Located in the Sunset Ridge area of Alamo Heights, this place is always swarmed with customers and friendly employees. Before you go inside to check out the colorful Yeti and Le Creuset collections, hit up the clearance section outside. They also always have the best selection of wreaths and door decorations. The prices are a little expensive but so is the quality. From the Green Egg outdoor grill and Miele vacuum cleaners to luxury laundry detergent, it's all at Subset & Co!

    I had such a good interaction with Sunset and Co., despite not keeping what I purchased. I live in…read moreOregon and bought some beautiful bowls from their website. Unfortunately, I didn't read carefully and the bowls were not microwave safe. My kids are not old enough to differentiate which bowls can and cannot go in the microwave, so I returned them. My mother has been in the hospital so I just chucked the bowls in a box with no... anything---not even a note or my name or the order number or anything, and Sunset & Co. immediately refunded my purchase upon their arrival and notified me of it by email while I was away helping my mother. I am so impressed by their customer service when I was quite the terrible customer. I'll keep watching their website and am eager to try again to find something delightful from this shop!

    Photos
    Sunset & Co. - Outdoor accessories.

    Outdoor accessories.

    Sunset & Co. - Walkway in front of the entrance (where the clearance items are located  ).

    Walkway in front of the entrance (where the clearance items are located ).

    Sunset & Co. - Wreaths and decor.

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    Wreaths and decor.

    Bed Bath & Beyond - The swivel chair I thought I was buying .

    Bed Bath & Beyond

    2.3(7 reviews)
    0.5 mi

    I bought a swivel chair & ottoman, they only sent me ottoman. They said that is what I purchased…read more If you look at the receipt I received via email, it shows the swivel chair only. They said the receipt # is for the ottoman not the chair. It will cost me $45 to return ottoman. To purchase chair, will cost over $300. DO NOT BUY FROM BED BATH & BEYOND. Old bait and switch!​

    I ordered a couple of items and chose in-store pickup and drove all the way over to the Quarry…read morestore (the store that showed they had the item in stock for pickup) only to find signs out side saying they had closed that location and referring you to this newer location. Upon pulling up, you get the idea that this isn't going to be your typical Bed Bath & Beyond. Even the outside shows signs of rejuvenation and a certain level of upscale that you wouldn't normally associate with Bed Bath & Beyond (think Container Store). When you go in, the store is stunning. I know that may seem dramatic to call a retail store stunning, but its a leap away from what you'd normally expect when you walk into a BB&B. To begin with, there's not stuff literally stacked from floor to ceiling. The one thing that's always irritated me about BB&B is how they just have stuff everywhere. There will be products wrapped around the supporting pillars from ceiling to store and while I get utilizing every bit of available space, when you add that with the type of lighting typically found in a BB&B it makes the store feel dark and dingy. This new location is polar opposite, brighter lighting. Upscale wood and metal shelving. Very clean,organized and yet you still have a lot of the up-top inventory areas just more tastefully hidden. The new CEO pretty much cleaned house and this is one of the first stores opened where you can see BB&B's vision for store remodels that are in the works. The BB&B app has been updated as well to allow for contactless curbside pickup. So after you place your order online, you arrive at the store, launch the app and there's a button to let them know you're there and they have plenty of designated spaces at the front of the store for curbside. All-in-all the experience was pretty seamless. It took me more time to find the emails with the barcodes for my orders than it did the associate to go find them and afterwards when I was looking around I appreciated that they don't shopper stalk you. Someone may ask if you need something if you look lost or ask but my look of lostness was from the store design I was genuinely in awe and had to keep reminding myself this was a BB&B I was in. My only suggestion for improvement would be with the Beyond+ membership I wish they would match Amazon and a lot of other retailers with expedited shipping but even with a paid membership it really just guarantees you a 20% off coupon in case you can't find one. But orders still ship via snail mail so it's actually just better to do store pickup at that point.

    Photos
    Bed Bath & Beyond - The ottoman they said I purchase.

    The ottoman they said I purchase.

    Bed Bath & Beyond - Really nice cutlery display.

    Really nice cutlery display.

    Bed Bath & Beyond - Departmental signs.

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    Departmental signs.

    Floor & Decor - kitchenandbath - Updated May 2026

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