As soon as I walked in I was greeted by cashier. Love their selection and how everything was…read moredisplayed. They had a variety of bathrooms displays with different materials to demonstrate color selection/possible application. Plethora of ots of tiles, hardwood, luxury vanilla, laminate, brick, backsplash. Wish they had more granite options. The staff answered all my questions and were extremely helpful in making our selection. They had huge variety of prices for every budget and they were great value. Will go back.

My husband and I are interested in upgrading our back patio and thought we would stop in and see…read morewhat this place was all about. We were greeted by their super friendly and helpful staff. The place is bright, clean and well organized. They had so many options to choose from and even had clearance options. I think we'll definitely be back when we're ready to take on the next project!

The worst experience in customer service that I ever experienced was with the manager/owner of…read moreBasil Scaljon Antique Oriental Rugs. we brought a rug in to be cleaned in the middle of June and was told that it would be three weeks. At the end of August, I went back and when I told the manager that I was disappointed, his immediate answer was "I don't care." He must have repeated that half-a-dozen times. We still don't have our rug and this guy doesn't care. If we ever get the rug back, I'll certainly mount a campaign to inform the community what customer service is like with this company. I do care!

Excellent rugs at a great price. Very knowledgeable and professional. An honorable seller you can…read moretrust. Buy with full confidence. When rugs arrived in Florida (one large roomsize and a 4x6 throw) they were exactly as they had been described in words and photos. Professionally packed and shipped. Will definitely buy again. I only wish there were more people on this planet like Mr. Scaljon.

Shopping at Furniture Row was an absolute delight. We were trying to decide whether to ship…read morefurniture from our summer home in Oregon or sell that and buy new things here. We had bought many things from Furniture Row in Oregon and were very pleased so we were delighted to see there was a store in San Antonio. The price and quality of living room, bedroom, dining room and study furniture made our decision easy. In addition the salesmen were attentive, knowledgeable, and helpful, without being hovering and invasive. We accomplished everything. Traffic around and in the Forum is not for the weak hearted, but the store is just north on I 35 so access is easy. We can't wait to see our new things in our new place and we will definitely return when we decide which accent pieces we need. We have returned several times. Unfortunately our first bedroom and dining room selections were too big for our new small place. We realized that when we took our own measurements of our place without relying on blueprint measurements. Each time we returned, we received the same excellent service. We worked with several different salesmen and each of them was attentive and patient without being invasive. Shopping at Furniture Row is a pleasure!

It seems a lot of furniture stores tend to struggle with customer service. This cannot be said…read moreabout Furniture Row. I can only speak for Stacey because she was the one that helped us for three days looking for furniture. She was knowledgeable and had a lot of patience with us. Unfortunately, we found a couch at a different place only because of availability. Even with everything Stacey did for us, she continued on with the upmost professionalism and kindness congratulating us on finding another couch that suited us. I'll always keep her in mind as we continue to furnish our home and you should as well.

If you are in the need for hard to find transition pieces in a color box stores don't carry…read moreanymore, this is your place. They had exactly what we needed and we had been shopping around for weeks. And at a decent price. The staff were pleasant and helpful. And the bathrooms were nice. The store has a great selection of so many things to choose from. We will be back for any flooring projects in the future.

All I can say is WOW! What an awesome store. Walking in at first and seeing the huge selection, is…read morevery overwhelming but as soon as you get help from sales associates the whole process becomes super easy. Sue Haley was the first sales associate to help me. I was having problems with my visualizer app and she took me right to their computer and helped me to visualize my tile selections in my bathroom. She was very knowledgeable and patient in showing me how to access and use the visualizer app. I selected a few tiles that I liked and Sue Haley set me up with their designer Marianne. I showed Marianne the large format tile I had selected for my shower walls and she pulled some floor tiles for me and showed me how you can set them up against the large format tile display making it easy to see if they go well together. She also let me know that all she needed was my builders information and I could take five samples home free. I had no idea. This was such a convenient service and it helped me a lot to take these samples home and see them in my bathroom. I selected the tiles, and a few days later I returned the samples that I didn't want. That day a sales associate named Serenity easily helped me pick out the grout color that would pull the wall and floor tiles perfectly together. I was able to select all the supplies I needed completely in my budget. They have very competitive pricing. Anywhere from inexpensive to custom-made expensive and everything in between. There is something here for everyone. I highly recommend Floor and Decor in Live Oak by Ikea in San Antonio Texas.

Absolutely the most beautiful natural stone pieces I've ever seen in my entire life. I could…read moretotally see any of theses cuts in my dream home, these are truly one of "mother nature's greatest masterpieces"!

The best selection in natural stone, porcelain and quartz. They showed me all the color pallets I…read morewas looking for my project and guided me very well. It was very helpful to have my questions answered and helped me to think about the best matches.

I bought a Sleepy's firm mattress. The mattress was advertised as 54x75 inches, the mattress…read morearrived at 51.5X74 inches. Your sheets will never fit, after about a year the mattress is broken down. A spring is tearing out of the side, it tools to the center. I filed a warranty claim. It was denied within 3 hours there were 2 dime sized stains. Mattress Firm denied the claim, you can't trust anything represented by the store personnel. Will never recommend or buy from there again.

Luis was extremely knowledgeable helping me and my partner find a mattress! Amazing customer…read moreservice! 10/10 recommend buying a mattress here.

I have used Dolly in 2 of my homes for closets and built ins. Dolly is the nicest sweetest woman…read moreshe went above and beyond for me. I recommend her and the installers were great also.

I really wish I had a better experience. I reached out to tailored living to come to my home and…read moreget a consultation. Dolly came to my home and was great. After she left, I was told I would receive my quote. After a few weeks, I reached out and requested my quote thinking I may have spammed it. Nope. Was told the owner was too busy and would provide to me within a day. That never happened. Never got a quote, never got so much as a call or email. This was very unprofessional and I just can't recommend them to anyone. I did receive a follow up message after my Yelp review was posted, which I appreciated. Unfortunately, I chose to take my business and hard earned money elsewhere. Best wishes to Taylored Living.

After going cheap four years ago with a couch purchase we decided to up the budget a bit and look…read morefor quality. We have pets and yes...we let those pets on the couch so we wanted something that is durable, cleans easily, and can be replaced if needed. Lovesac is such an interesting solution to our need! Each piece can be configured to how you want it, the covers are machine washable, and if a pet decides to destroy a cushion or side they can be replaced. The company has been in business for 25 years so they have some longevity. The parts are made with solid wood and metal and the cushions are extremely well made. I'm looking forward to looking at this couch for many years to come.

TERRIBLE COMPANY! I CAN NOT BELIEVE THE TERRIBLE CUSTOMER SERVICE FROM THIS COMPANY. We order 13…read moresectional pieces plus two tables that came in 45 boxes. You would think for the amount paid (over$14k) for these couches, this company would offer "white glove service" & pick up for the boxes it comes in. We honestly wanted to return everything, but in order to return theses couches.. We would have to take everything apart and place back into 45 boxes! NOT TO MENTION, these couches aren't as comfortable as they look. We also purchased a couple of accessories, but decided they don't work well. The tray table is absolutely useless. We emailed the company, twice, and never heard a response. Finally, after two weeks of silence, we called. It took 30mins to finally reach a representative to get shipping labels for the accessories we want to return. I can't express how much I am disappointed with this company. I wanted to love them, but I definitely don't. I would never order from this company ever again, and shared my experience with everyone I know. I Highly recommend other companies that offer better and comfortable sectionals with white glove service and clean up. Not to mention better customer support as well. Lovesac, do better! You've been around long enough to offer better services for the price point of your product. Also, don't have your sales people say it's 0% interest when that's a lie. It was 34.99% with the company Lovesac is using for financing.