Good news-prices are reasonable, some good quality pieces and new inventory every week…read more Bad news-customer service is not up to par. We loved our selection, however we were advised there was another identical accent chair in the back storeroom that was still wrapped. We said that is great!, we don't have to take the floor model and our chair will not get dirty during the transport. When the delivery guy arrived we were shocked to see the floor model with the tears and other blemishes. (See photos) We understand the "as-is" policy but we were mislead to believe we would get the wrapped chair. The deception and mistrust leaves a bad taste. We will not be going back to this store. Please beware of deceptive practices.

Customer service does not exist in this place. We purchased a $600.00 steel-frame, leather…read morerecliner. Within the first 60 days, the chair started leaning. We called our sales associate and were told they have a repair person on-site. Long-story short: given the runaround - manufacturer web site says to deal with retailer. Retailer says to call manufacturer. Manufacturer does not return calls. The chair is now 5 months old. It is useless to us and we'll be dragging it out to the garage. We were very pleased at first. Until after they made the sale. We like the store. They sold us a bad piece of furniture and we are willing to give them a second chance after they replace this chair. The chair is headed to our garage. It is stuck in an unbalanced, unusable state after normal use.

Love this place, we go here for mostly the room spray and plug ins. Highly recommend, the girls in…read morethe front are so sweet and helpful.

I don't care what kind of sale is going on the staff always makes everything run smoothly! From the…read moreminute you walk in till you go up and pay, everything runs smoothly. I love how all the shelves are always stocked and if you can't find something, the staff is always so helpful! Candle day is fabulous and I've been indulging in it for years!

I wanted to give a huge shoutout to Holly at Target Stone Oak in San Antonio for providing…read moreabsolutely outstanding customer service. She went above and beyond to help me, and her kindness, professionalism, and positive attitude truly stood out. It's rare to come across someone who is not only incredibly helpful and knowledgeable, but who also genuinely cares about making sure customers have a great experience. Holly was patient, attentive, and made the entire interaction smooth and stress-free. She deserves recognition for the amazing work she does and the way she represents the store. Thank you again, Holly -- you made my day!

Customer service is limited, as in good when you can locate team members. Things in this store are…read moregenerally pretty messy, unfortunately. Selection is decent, grocery stores could be upgraded for sure. Target value is always on the better side of the range-- especially with their almost 50 house brands (no, that is not an exaggeration, last count is somewhere around 45!). As long as you are not expecting luxury status, the typical bargain hunter will typically be satisfied here! With some upgraded store maintenance, this location would be much better received by customers!

Home Goods is ALWAYS consistently a good stop…read more The clothes are bargain priced, and the household goods, furniture, rugs, etc are bargain priced and good quality. They also have an ample supply of food items and pet supplies, treats, etc.

Maybe we came on a bad day but OMG... it was SO DANG HOT in here. Like, stuffy, uncomfortable, it's…read morehard to breathe hot in there. We made one lap of the store and it was "I've got to get out of here." (It was only like 80 outside so not unbearable Texas summer heat. It was April 2.) Selection looked good. Prices were ok. Wanted to look at the clearance longer but I was afraid to die of heat stroke. Perhaps we'd stop back on another day.

The only trouble with Hobby Lobby is I can never leave without buying something. I have to restrain…read moremyself. Great service nice people and helpful. Good prices. And one of the few places that has fabric

Absolutely HORRIBLE customer service at Hobby Lobby, 23128 US 281 North, San Antonio, TX 78258…read more I asked two different employees if they could simply look up an item for me. Both employees refused and said they could not do it. I then approached a manager for assistance, expecting that management would actually help resolve the issue. Instead, he gave me excuse after excuse as to why he couldn't look up the item. What makes this even more frustrating is that, after all the excuses, he ultimately DID look up the item. So apparently it could be done all along. This was an extremely frustrating and unacceptable customer service experience. Customers should not have to repeatedly ask multiple employees--and then a manager--for basic assistance, only to be met with excuses and an unwillingness to help. This was far beyond poor customer service. It was dismissive, frustrating, and completely unacceptable. Management needs to take a serious look at how customers are being treated at this location. I certainly did not feel valued as a customer.

***UPDATE - The original pump was installed Aug 2024. See image from the manufacturer about the…read moreitem having a 2 year warranty. Further proof that the store / store owner (Adair) does not back the products / services he provides. ANGRY OWNER!!!! Will post the recorded call of his temper and poor service / communication shortly. READ THE REVIEWS & BELIEVE THE LOW RATINGS. Don't be fooled like I was. They got $3,700 of my money and then when challenged, he hung up, blocked my number and email. Class Act!! They replaced both of my pool pumps. Converted them both to Variable Speed, and we went with what they recommended. Tony (installer) was always friendly. The booster pump has failed 2x in less than 2 years (they last about 9 months). During the 2nd installation, Tony readily admitted they have had recent issues with that model (PB4SQ). When I called this morning, I was told someone would call me back. Received a call from Adair (sp?) who continued to cut me off when describing the issue, because he needed to express that it wasn't under warranty. Which was confusing to me, as the current pump has been installed far less than a year. Our call got VERY heated. Once I told him he was being recorded, it was amazing how his tone changed. WAS COMICAL! In the end, his resolution was "take it up with Polaris, have a nice day" and hung up. Then proceeded to block my email & phone number, further showing his respect for the customer and service. Beware...poor diagnosis, poor customer service, poor product & service backing, poor communication.

Braxton worked wonders for our pool. After working with Leslies for over four years, we came to a…read morepoint this past summer after 7 different water tests and suggestions from Leslies managers, just could not get our pool chemistry clear. We heard about Pinch-A-Penny through several neighbors and gave them a try. Braxton tested our pool chemistry and immediately determined that our pool was locked. After giving a thorough and easy to understand explanation, he gave us exact advice and we followed. After 24 hours, our pool was crystal clear! Braxton's professionalism, expertise and customer service gained a customer for a lifetime. Highly recommend.

Great customer service every time we come here! Great selection and value as well. They always have…read moresales and/or promotions. I love and appreciate that they also offer military discount. You do have to sign up and get verified for that btw/fyi. Overall always a great experience here! We shop here often and have never had any issues!

Bought a $250 grill and my parents rented an SUV but unfortunately the grill would not fit with the…read moreslightly due to the sides on the grill. I asked multiple employees including managers but no one has a simple screw driver to assist in taking the sides off so that I could load my grill in the car. I understand it's not their responsibility to assist but at one of the countries largest improvement stores, it seems like someone should have been able to help. Maybe I'll try Lowe's next time.

I always find really good deals here! I love Burlington! I went early this morning and they are a…read moreclean and organized store! The staff is friendly and helpful. Lots of selection in each department!

This is an Amazon locker location. They have been placed to the left of the cashiers as you walk…read morein. They are easy to find, and once you set up your phone for this type of pickup, easy to use. Parking shouldn't be a problem, and the staff is willing to answer any questions. Since I was picking up some items elsewhere in the area, I found advantages to use.

This was definitely a smaller location compared to the other Goodwill we went to, but I liked that…read moreit had a large section dedicated to home stuff because it felt like a Marshall's and HomeGoods store all in one. There were definitely good brands here though like I saw Banana Republic and Loft, etc., so would definitely check it out if you're in the area. I will say the sanitizer there smelled really weird, so maybe don't use that and just bring your own.

Once a month they have 50% off the entire store and that's when it's best to shop. Large crowds are…read moreready at the doors on the sale day. Lots of overpriced merchandise and sometimes you get lucky and find good deals. Staff is usually stressed and some stores are beater than others. Love the discounts though.

Real people doing customer service and sales they say it should be…read more Note they have moved to smaller digs on Nacogdoches Rd. But super friendly and helpful employees just trying to earn an honest living. Really impressed with Eric who was no pressure and very helpful as we looked and went to other stores and came back. Clearly was willing to try and make things work for us. Returned and bought a sofa from him and met one of the helpers who was also genuinely courteous and helpful. Good place for budget furniture.

Great value furniture and even better customer service! We've been twice this year and will…read moredefinitely be back