Pros - ample parking…read more- early operating hours (opens at 9am) Cons - the store seemed extremely disorganized, the clearance tables were a mess. They were placed in the middle of the walkway and things were just thrown on the tables like it was a garage sale. - I needed to find a grounded multiple outlet, and the store associate was extremely unhelpful. When I asked where I can find the item, she acted like she knew exactly where and what I was looking for. After she aimlessly pointed me towards an aisle, I walked around for a few minutes still unable to find it. So I walked back and asked again, and she was like "Oh, it's actually right behind you." There was no apology. In fact, she seemed annoyed that I had approached her again... - They also have a sale section that looked like a tornado has gone through it... - The prices for some of their items are ridiculous...I was looking up the same items on Amazon and they were SO much cheaper (same brand, same style!) My experience was so bad that I decided to buy something last minute to use the gift card I had, so that I don't ever have to come back here again. If I ever want anything from BB&B (which I don't see happening...ever), I'd rather just order it online.

Thank you Tommy for returning/exchanging my year old item and being so patient with me in getting…read morethe correct shoe rack that was on sale. He appeared reaaalllyy annoyed, which I wasn't sure why because I was being nice to him but he still kept it cool. I assume it was because I was returning an item that was over a year old. I did have the package, the receipt and the same card matching on the receipt but since it was over a year for the exchange they took a 20% fee.. but don't have a return policy that will allow for me to return something so far out if you don't wanna doooo ittt. 2 times in a row now I have had a great experience here though. They have awesome discounts on items that have been returned on the clearance racks. I got a dog ramp/stair box that was 59.99 on clearance for 24.99, my dogs love it. They are pomerainians so the stairs help them a lot. Because of Bed Bath and Beyond I have really been able spruce up my house. :)

Went into this shop yesterday to get some brass couplings, and returned today to pick up a few…read moreadditional items. I am working on connections to gas space heaters in my home, and needed a 1/2 to 3/8 adaptor for the line, which is typically used for plumbing applications- therefore I returned to this store. Upon walking in, I made eye contact with the associate who assisted me yesterday and began a conversation with him. I placed the heater down on the counter so that I could show him the threads needed for the bottom connection, and in the middle of the conversation between the associate and I, a bald-headed man loudly interjected, "hey bro we is that a space heater? We don't work on those this is a plumbing shop dude." To which I replied, "look man I just need a connection". The associate who had helped me previously corrected the presumptuous manager who made an incorrect assumption and automatically prejudged my situation without ever welcoming me to the shop, or asking how they could help me. I let the manager know that I was looking for a part, and that I felt he had been a little abrasive as he came in pretty hot towards the situation. He looked at the associate and said "sell him his shit and get him out of here." When I asked him if there was an issue, he said "I'll fucking clock out right now and we can go outside and handle the problem." Never have I been threatened with physical battery by a customer service employee before, but to add fuel to the fire, he aggressively pointed at the sign on the wall and said "I can fucking refuse service to anybody I want." His profane-laced and aggressive attitude towards customers is obviously a concern, and unless you want to be threatened with physical violence from unstable staff with no people skills, I'd suggest frequenting one of the many other plumbing supply shops in San Antonio.

I just love the fact that this location doesn't demand for me to make an appointment for all my…read moretransactions. I have gone to so many showrooms and each one of them are sooooo rude! Basically ignore you. Vick and all the staff have been so helpful, courteous, and have provided all the information I need at any time from a $5 to $14k purchases. They are always very attentive, have competitive prices and excellent collections on faucets, toilets, handles, sinks, etc.

This company has awesome very personable,awesome customer service skills takes their time listens…read moreto the customers needs wants. There on time .i have had too many No shows flaks so many businesses that don't keep their word so many businesses that I've given to and 3 and 4 chances with . This company has shown respect way in above. God bless this awesome company

TJ and his crew recently rebuilt the overhang on our front porch. Hiring them was one of the best…read moredecisions I have ever made as a home owner. Their work is of the highest quality and we are thrilled with the results! Final price was pretty much the same as the original estimate providing a great value. We have a few more things around the house that need doing and will definitely be using TJ for all of them. Seriously, cannot recommend him enough.

I know Rod does good work with tile shower, but my wife and I chose to install a Kohler shower. Rod…read morewas right in line with pricing, and was able to start soon after the items were delivered to me. He worked through some minor issues with the install, and had the new plumbing and shower installed on time. I would recommend him to anyone looking for work to be done. His work is top notch, he is punctual, and leaves the area spotless. Thank you Rod, and look forward to doing business with you again.

Would not recommend Rodney at all. Hired him to do some remodeling work on my home, and the work…read morehe did was so poor, I had to hire a different person to come out and rip out everything he did and do it right. Look elsewhere for your remodeling needs.

My wife and I did instore shopping. We selected a carpet for purchase and delivery. I took a photo…read moreof the identifying information to checkout. It took 45 minutes for the store to let us check out. They said they gave veterans a 10% discount, but couldn't. Apparently no one in the store knows how. The sales clerk that was helping tried his best, but his sales folder did not provide for the veteran discount. We set up a time for delivery for the next day. By this time, I had been standing for over an hour. I mention this because I'm 80 years old and handicapped. They were supposed to pickup the carpet from the store at 1:15 p.m. and deliver it. At 4:p.m. I called and was told they couldn't find a driver. it's now almost 5:00 p.m. and no carpet. I do not recommend this store.

They always have a large selection and are hardly ever crowded, so you can leisurely. They carry…read morehard to find items at comparable prices.

During the quoting phase of our renovation project...I was initially hesitant to choose Legacy Bath…read more& Kitchen as they were the highest of 4 Bidders on our Master Bathroom project. However, after several discussions and e-mails with different Legacy personnel (including the Owner), I was convinced choosing Legacy was the right thing to do! And was I NOT disappointed...every aspect of dealing with the Legacy Team Members (Mark and his assistant Daniel) doing our bathroom renovation was a pleasure. Not only did Mark and Daniel's workmanship exceed our expectations, they were respectful of my home and family and the knowledge of their craft was top notch! They were honest, forthright, and a pleasure to deal with! The excellence in workmanship and quality of the Legacy personnel has been absolutely FIRST RATE! We had a problem with one of the Cabinets that was installed at the very end of the project (not done by our primary crew). Legacy immediately agreed the workmanship did not meet their expected standards and they are in the process of correcting the problem. I would definitely recommend Legacy to anyone planning a major bath or kitchen reno. Our Bath renovation involved several complex tasks which I would not trust to a General Contractor. They executed each task flawlessly. 1) Legacy needed to add a new 3" drain for the Jacuzzi tub which required cutting several feet out of the foundation which included tension cables. 2) the flooring tile involved laying them down at a 45 degree angle, with varying patterns. 3) the floor of the shower was a very complex mosaic pattern which had to be laid piece by piece and was done to perfection. It took the guys almost 1 hour/sq ft to lay. We will definitely use Legacy on our next renovation!

I highly recommend Legacy Bath and Kitchen after they remodeled our master bathroom. Ashley was…read morevery professional, listened to our needs, and helped make them into a reality at a reasonable price with high quality workmanship. She was very responsive and helped move the project along, so it could be completed in the time frame we really needed. The company quickly took ownership of some minor issues during installation and fixed them at no cost to us. We really appreciated that Asiah was extraordinary in taking care of them, resulting in everything being completed to our full satisfaction as we envisioned. They will be our go-to for my other bathroom and kitchen remodeling needs.

We hired Herbert H Construction for four projects…read more 1. Our garage is a HUGE waste of space. The ceiling is at least 20ft high, so we are having them add a floor to it. The job is almost complete and we are VERY happy with it so far. 2. Install a buffet cabinet in our dining room and install countertop. 3. Remodel our kitchen. The kitchen remodel will entail replacing granite countertops, lowering part of a countertop, replacing backsplashes, fixing drywall, moving electric and plumbing, installing an electric cooktop, and painting existing cabinets. 4. Fix drywall in half bath and repaint. The garage project is almost complete and the buffet cabinet was installed. All that remains is the kitchen remodel, the buffet countertop and trim, and the bathroom repainting. This company is the best contractor company I've experienced in my 62 years of life. They are communicative throughout the process. The company's namesake, Herbert Hernandez, was our first contact. He worked with us throughout the design/idea process, made sound suggestions and recommendations, provided us with a sensible, affordable estimate, and presented an excellent plan and schedule. The project manager, Mario, is on site regularly to check on progress, to answer questions, and make recommendations/suggestions. The job supervisor, David (Herbert's brother), is fantastic, as are Raymond and the other guys, whose names I can't remember right now. Their work ethic is superb, and they are 100% customer oriented. They're on time, they work hard, do excellent work, clean up their messes, talk to us throughout the work, and far exceed my expectations. I'll update my review and post pictures when the jobs are complete.

EXCELLENT! I needed a load bearing wall removed…read more Very professional, very fast. Work quality was outstanding. I didn't have to wait for them to start, he started within days. FInished the job in short time. They didn't stop working until they were finished and I OK'd the job. Very fair pricing.

We paid about $110,000 (without appliances) for a kitchen remodel. Very few things went well in our…read moreremodel from permits still open to still owning us $3200, credit from our final payment since the floor that they purchased was of very poor quality and since it was incorrectly installed the warranty was voided by the manufacture. This is a nightmare I wish on no one. David begged us not to post anything negative since he was 'going to make this right' (I have the emails to prove it). You had plenty of chances to make this right and you still haven't so now it's for the world to see. I don't think they are in business anymore but if they are stay away from David and any of his companies.

This is a warning. OMG restorations charged me 90% of the total cost to remodel our kitchen to make…read moreit ADA compliant and completed only 26% of the contracted items before the Project Manager said there was no more money to finish the project. They breached the contract and would not pay sub-contractors so I had to pay the sub-contractors on top of what I paid OMG in order to prevent liens from being put on our residence. This nightmare started in October of 2023. It's mid-Feb. of 2024 and I have had to find other sub-contractors to finish what OMG couldn't. The owner doesn't answer or return calls or provide a completion date. Due to our special circumstances, the owner told a sub-contractor that he needed to keep the cost as low as possible and then he passed a 64% mark-up on the cabinets to me. I cannot advise strongly enough to stay away from this company.