Absolutely thrilled with KM Builders!!! We had a large project, total kitchen makeover and master…read morebath remodel. Also took up carpeting and tile (except in bedrooms) and installed luxury vinyl plank flooring. It was a long processes, but the precision and attention to detail throughout, was amazing. Initial extensive assessment was on 31 Dec 2019. The entire team was professional. Courtney my designer was awesome. My greatest fear was making bad choices, expensive bad choices. No fear, if I strayed from the path, she subtlely redirected. When we finally began work, it was the last week in Aug 2020 (thank you Covid) It went beyond all expectations. All of the tradesmen were great. I was at work a majority of the time, but felt my home was safe. Communication was good. Any issues were quickly addressed. Kudos to all involved with the project but special thanks to project managers Tony and Luis. Luis had to pick up the project near the end when Tony had surgery and smoothly took over. Painters Miguel and Erasmus, Rudy, Alvin, Rob, Dan et al Pumbers, tiling and electricians were great too. 13 weeks later, mission accomplished. What I thought would be a nightmare experience was a mere inconvenience for a few weeks. Totally thrilled with my 'new' house. Thank you to all who were involved in my project!

I was in the market for blown-in insulation, so I called KM Builders and scheduled an appointment…read morefor an attic measuring and estimate. A member of the office staff told me, in such a tone that suggested I should be impressed, that the owner Keith Moehle will personally come meet with me. So Mr. Moehle comes out and immediately starts trying to sell me on products I did not express interest in when I called. My bullsh*t detector goes off, but I give him the benefit of the doubt. When leaving, I ask Mr. Moehle when I can expect my estimate. He says after the weekend: 3-4 days. After a week I call and ask the office staff where my estimate is. They say they'll as Mr. Moehle. After two weeks I call and ask more forcefully, "where's my estimate?" They say they'll as Mr. Moehle. After two and a half weeks, I start badgering them and finally they send me an estimate. I follow up the emailed estimate with a few questions, but a week and a half after that I still have not received a response. Actually, after the first week of waiting for the estimate, I knew I wouldn't hire them, but since they wasted an afternoon for me--stayed home from work--I figured I deserved an estimate. So here is my conclusion: 1) They try to upsell you with products they claim will save you lots of money. Maybe the products are great, but if you're expecting someone to come out and bid on a specific project, but instead they bring out the dog and pony show, can they be trusted? 2) If you have to badger a contractor to send you an estimate, ...if you have to badger them to give them money, what does this say about them? What if the contractor gets his down payment for the job and then "hems and haws" on when they'll be showing up like they did for the estimate? I am not saying they do this sort of thing, but their behavior makes me a little nervous. 3) The meeting with Mr. Moehle again set off my bull detector when he started boasting about his 80 employees and radio show on WOAI radio. I didn't know he had a show, but if I paid WOAI for a weekly show about shoe laces vs. velcro straps, I am sure they'd give me air time too. A pay for play radio show doesn't necessarily translate into reliability. 4) KM Builders gave me an estimate of $2,400 for blown-in insulation. At an industry standard of $0.40/foot, that would mean I have a 6,000 square foot attic, which it isn't. Another local firm, Williams Insulation estimated $426, which was a very professionally priced bid. Mr. Moehle might give me a song and dance on William's inferior fiberglass products, and thus, their cheaper price ...but he is unresponsive.

I am so grateful to have picked New Generation Kitchen and Bath to remodel our bathroom. The…read morequality was superb and the attention to detail was on point! There was also always an incredibly fast response to any questions I had concerning the remodeling process. I would definitely recommend!

So thrilled to have selected New Generation Kitchen & Bath (NGKB) to replace the countertops in two…read moreof the bathrooms in our house as my customer experience was an extremely pleasant one! Upon arrival to the store, I was greeted warmly by Phillip, who was professional, knowledgeable, helpful, patient and cordially responsive to a multitude of questions! I was initially there to conduct comparison shopping at the time; however, the availability and competitive pricing of products (e.g., cabinetry, quartz countertops & sinks) prompted me to go ahead and initiate an order with Phillip for purchase and installation accordingly. I especially liked having the opportunity to raise the height of the countertop backsplash from 4" to 5" and to order custom-made cabinets for the bathrooms if I so desired! The project from start to finish took approximately one month, and Phillip was diligent about providing intermittent updates. The installers, Jesse and Juan, were timely, organized, respectful of the property and noticeably competent. I appreciated the fact that NGKB owner, Allen--who also served as the project manager--took the time to QC the installation upon completion! A special shout out goes to one of the contracted plumbers, Beto, who went above and beyond by providing a high level of service and expending the quality time to ensure that everything was functional and operational! So far, so good! I plan to return to NGKB for future kitchen or bathroom remodeling endeavors!

Brad and his team Dakota and Chris were quick to help me with a very small remodel of one wall of…read morekitchen cabinets. It wasn't a huge project but meant a lot to my family. We have large family meals and my wife loves to bake and cook so upgrading her to professional appliances was a dream I could make come true. The original cabinet remodeler backed out last minute. I found Brad and he came out same day for design and delivered final product on time and in budget. Also had an issue after install where we damaged the new cabinets with an appliance install. I needed stain to match the cabinets they installed to repair the issues caused by appliance install and he gave me that for free and helped me with a small piece of trim as well. Great team they will treat you right I am confident.

Brad and his guys did an outstanding job on a 30 year old, 14' wide by 7' tall, entertainment…read morecenter combination book case. They removed the 40" by 7' center piece, that held the tv, and put a 72" by 7' piece in its place to hold a larger tv. They were able to match all the molding and stain perfectly. I messed up on one thing and Brad said he would come back and fix it. A few days later Brad called me and he came out and fixed the problem no charge. He and his guys are very professional and if I need any other cabinets made I'll definitely use him.

I had water coming in at a window, but I believed the water was coming from another source (not a…read morewindow issue). TJ came and gave an initial inspection and determined we needed to do some further inspection to really identify the problem. His crew came out and removed only what was necessary. They found the issue and made the repairs the same day. I was provided with a quote for different options (restore with same materials or do an upgrade) and was not pressured to do the upgrade. Everything was restored to the same or better condition and no extra damage was caused. With the recent heavy rains, I had no water intrusion. TJ and crew provided quality & quick service to solve my problem!

Gave the guy our address. My husband leaves from work to meet him for an estimate and the guy…read morecalled at 11:07 7 minutes after the appointment to say he's at an address in Seguin after I confirmed with him!

Start to finish. Major remodel made easy by PR Center. Always making sure we are happy with the…read morework.

Absolutely do not let this company touch your home. 10 day project still not complete after almost…read more8 weeks. Refused to guarantee work. Do NOT fix there errors. Owner is non-responsive. They agree to everything but actually do nothing. Abandoned job site. Foreman seldom if ever checked work. Do NOT know proper way to lay tile. Their answer to all issues is to walk off job.

remodel had several issues and this company does nit follow-up or get back with prior customers if…read moreyou're looking for a business that stands behind their work, look elsewhere. wish we would have. .

not great. miscommunication a big problem. the whole experience was odd. They seem nice enough but…read moreproject was beginning to get a little pricey. Like another $8000 more. I could not get the cabinet guy to return calls. I am sure it would have turned out just fine. I was just getting a strong visceral vibe that it wasn't right.