I was by for an event at the hotel (there is another event later this week)…read more The staff was very friendly and the hotel interior is beautiful - if you're looking for a boutique hotel in downtown Waco, this is an option worth considering

I ordered a pork chop that was so dry, it looked like pulled pork. They forgot one dinner from my…read moregroup. We were very disappointed since we heard the reviews were the opposite.

This hotel concept is cool! It's nearly new and there's good upkeep on the property. I saw the…read morefront desk mgr Courtney raking leaves on her apparent down time. It is really close to the Silos and parking here will save you the $10 Silo parking fee. There is not always someone at the desk, nor does the phone always get answered. BUT, the hotel has EXCELLENT communication. We received a text before checking in with all the info we needed. Then, advice to text if we needed anything. Actually we sent a few texts that were IMMEDIATELY answered. Impressive! Even in the largest of other hotels, it can take some time to get a real person. We were immediately texted when we had a question about parking, then accessing the room, and others. I read on one review that there are about 10 parking spots. Actually, there are probably 25 to 30 in the lot. We found that we could park in the lot with no issues at various times. NOTE: Some spots are marked with "Reserved Parking". I asked the hotel and they related that hotel guests can park in those spots. We were told about possible train noise. We did hear it a few times, but it wasn't bothersome. In fact, there were ear plugs in a black pouch in the bathroom should this be an issue. There was also live music in the 4th floor bar until midnight. We could hardly hear it & we were on the 4th floor as well. BTW, there are superior views of the silos from the rooftop and other places in the hotel.

This is a unique property, being constructed of shipping containers, but you would never know it…read morefrom the inside. It is designed extremely well for a boutique hotel, and appointed nicely. What's it near? It's DIRECTLY next to the Dr Pepper Museum. It's only a five-min walk to Magnolia: Chip & Jo Gaines' shopping area. But, do NOT come here for the "breakfast bites", which is their substitution for breakfast. Sadly, there are only 2 breakfast foods, both bad for you: cereal laden with sugar & yogurt laden with sugar. And, for a boutique hotel, there was a lack of coffee. Yes, there was a coffee maker in the room with 2 pods for us, but no creamer. It was on another floor. We were here 2 nights, and the pods weren't replaced. No coffee the next morning and nowhere in the hotel to get some complementary coffee. That was odd because almost every hotel has coffee, some 24 hrs a day (Holiday Inn, etc). In summation, the location couldn't be beat. Check in was smooth with Courtney at the front desk. We would have never found this hotel were it not for a Travelzoo offer.

Good property, easy parking, painless checkin and checkout. Nice fire pit seating area just…read moreoutside. Super quiet rooms, no noise from neighbors or elevator. Bed pooled pretty lumpy when we checked in but slept very comfortably. Room nice and large. No real amenities for gold except a snack and a water but all good. Only issue was they were consistently out of something at breakfast, yogurt one day, grits another or coffee another. They change the breakfast up a little each day and it's pretty decent. Booked to get the included breakfast so unfortunate we had to constantly ask for things to be refilled.

Hilton is always my go to choice for stays away from home. And they have not let me down. With…read moreclean rooms and service that is over and beyond, Hilton is the place to stay. From the time you check in to the time you check out they make sure you have everything you need to make your stay feel like home.

Great price for such a cute place!! Not very familiar with Waco and this was a great intro! I was…read morehappy from the customer service to the features that the room had. My favorite part of my stay would be the large and well lit Bluetooth speaker mirror in the bathroom!! Plus the lighting options in the room were very impressive and great for an impromptu photoshoot. The hotel is clean and maintained well. Paint on the doors was a bit weird and looked rough but that would be my only complaint. Happy Yelping!

We We're excited to stay here for the siloBration. They have you check in before you get there and…read moreplace your vehicle information through a text messaging link. This text messaging link also serves a way to communicate with the front desk if you need anything. Let me just say it's not the greatest because there was a time where I text messaged and I didn't get an answer until the next day. The hotel is clean nice but really far away from downtown. I don't think I'd ever book again just because it's so far. I'm giving it three stars just because it was really far from downtown and also because when you're adding all your information with the text message link they send, they also have where you can pay to do a late check out or do an early check-in and that cost money . I have never had a hotel do that. That's ridiculous!

Pretty average hotel, not fancy like some Hiltons I have stayed in but the rooms were clean,…read moreeverything functioned as it should have. Had tea, coffee in the room and bottles of water if you wanted to pay $2 to drink them, fridge, iron, hairdryer. Checked in was smooth but clerk could have been a bit more talkative/informative. Large conference room on the first level, pool and outdoor seating was nice but it was December so I didn't utilize those. Easy walk to multiple restaurants, bars & shopping at Spice Market across the street and only about a 15 min walk to downtown Waco. Bar & restaurant in lobby, cleaning staff was very accommodating and friendly. Over all good average hotel experience but there are more modern hotels close by.

I feel like this hotel, though it has the potential to be the Top Stay in Waco, continues to fail…read more "Renovations to Improve Your Experience" have been going on since the birth of Jesus. The outside looks like, not exaggerated, a hotel ready for demolition. There are beautiful views on two sides of this hotel. Some terrific staff members (Cheyenne at reception, a gentleman immediately came to fix the phone in our room, and Catherine Wiley...and only her...in the restaurant actually cares about the customers), please close more bottom floors and focus on top, for pity's sake get the outside cleaned up, fix the very low quality/high price in your restaurant...Hilton can turn this around. Or just sell it. ‍

It's been a while since I have been to Waco but as a loyal Marriott customer decided to try this…read morehotel! Upon arriving I was given an upgraded room featuring a living area , kitchen, large bathroom and separate bathroom! The room was clean, modern and comfortable. I arrived later in the evening after a long work day and no food so was happy to see that they have a restaurant and I was able to order some food to go - they called my room when it was ready and service was fast and friendly. The bed was comfortable and took is nice and dark! It's a little loud as it sits on a road but other than that, this was a great choice!!

This was my first time staying at an Element Hotel, and I wasn't quite sure what to expect. I like…read moretrying out different hotel brands within larger chains, and this seemed like a great opportunity. Overall, I was pleasantly surprised and really enjoyed my stay. As soon as I stepped in, I noticed how clean and modern the space felt. The design has a bright, minimalist aesthetic that gives off a very calm and refreshing vibe. After doing a bit of research, I found that Element markets itself as an extended stay hotel designed for the active traveler -- and that definitely came through in the details. Each room had a reusable water bottle, and all the water throughout the hotel is filtered, which I really appreciated. There was a mini fridge in the room, lots of built-in USB charging ports, and everything was set up to be functional, but sleek. The fitness room was a standout -- large, well air-conditioned, stocked with plenty of towels, and had all the essentials for a solid workout. I found out that they use the same beds as Westin Hotels, and it showed. Super comfortable mattress, plush pillows -- I slept really well. But honestly, what impressed me the most was the breakfast. It was complimentary, but far from your typical "budget hotel" buffet. Here's what stood out: * A yogurt bar with Chobani, fresh fruit, and nut toppings. * A variety of bagels, muffins, breads, and cereals. * Made-to-order hot breakfast options including a quinoa bowl, French toast, and an egg frittata with optional sausage. I went with the French toast -- a slice of toast cut in half, buttered, lightly sugared, and topped with powdered sugar and fresh berries (blueberries and strawberries). They even had a Nutella squeeze bottle, which was a fun and tasty touch. They also had a full-fledged cappuccino machine! It was such a pleasant surprise to be able to make a proper cappuccino in the morning. Overall, I had a great experience at Element Waco. With only a little over 100 Element Hotels across North America, it feels like a bit of a hidden gem. If I'm staying at a Marriott-brand hotel in the future, I'll definitely check to see if there's an Element in that city.

I had an absolutely wonderful stay at Residence Inn by Marriott Waco! From the moment I arrived,…read moreeverything about this hotel felt welcoming, comfortable, and incredibly traveler-friendly. The location is fantastic--only about a 10-minute walk to Baylor University, which made getting around the area so easy. Whether you're visiting the campus, passing through town, or staying a few days, it's the perfect spot. My room truly felt like a home away from home. The full kitchen setup was impressive--stove, full-size refrigerator, microwave, dishwasher, dish soap and sponges, plus a coffee setup ready to go. There was also a dining table, work desk, living room area, and a separate bedroom, which made the space feel more like a comfortable apartment than a typical hotel room. It's perfect for travelers who want space to relax or stay longer. A special shoutout to Ricardo at the front desk--he checked me in and was absolutely amazing. He was so friendly, relatable, and welcoming, instantly making me feel comfortable after a long day of travel. Great hospitality like that really stands out. Overall, this was a fantastic stay in a charming small-town setting, I would absolutely stay here again. If you're visiting Waco and want comfort, convenience, and excellent service, I highly recommend it!

Dark dingy interiors. Worn out very dirty carpet. Indoor pool room has poor ventilation in our…read moreopinion.

AC shut completely off and the thermostat switched to a green "smart/environmental mode" message…read more The second it detected movement from me, the message disappeared and the AC immediately kicked back on. So naturally I called the front desk. That's when the comedy started. I was told the hotel has been having "backup generator issues all day" affecting the AC. Interesting considering the entire city of Waco has had zero widespread power issues today. I actually laughed out loud when she said it. Then I asked for a simple box fan. They had none. Ironically, placing a fan where the thermostat sensor detects motion would likely keep the AC from shutting off in the first place. What really sealed it was when I was told:"There is no motion sensor on the thermostat." ...immediately followed by an offer to move me to "a room with AC." Wait -- I thought the issue was the generators? And if there's no occupancy sensor, why did the AC magically turn back on the second movement was detected? The proof is literally on the thermostat screen. I don't mind problems. Hotels have issues sometimes. I DO mind being insulted with explanations that make absolutely no sense. Just be honest with guests instead of making up stories that fall apart in thirty seconds.

If you're looking for a short stay, extended stay, out of town stay... this is by far the best…read moreplace in Waco! It's right next to all the tourist places, walking distances to restaurants and shops! We were greeted by Ms. Loretta at the front desk. She has the southern hospitality to the T. She is a local to Waco and directed us local eateries and places to go! We enjoyed having her. Don't forget to pack your swimsuit - otw there is a strip of shopping areas near by. Perfect size pool for the sundown swims. Several patio lounging chairs in well lit areas, two fire place seatings, provided towels easily accessible for use. Security key doors all around the hotel. There's a restaurant/ bar inside hotel! The dinner at the bar restaurant for a Cobb salad was not good. The chicken was super dried. Opt for the charcuterie board. Pepperoni pizza seems to be popular but they add the peppers. Make sure you know this before it's for the little ones. Excellent service hotel staff all around! Highly recommend to come stay for a few days! It's a perfect spot!