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    Residence Inn Waco

    4.0 (52 reviews)
    ModerateHotels
    Open Open 24 hours
    Updated over 3 months ago

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    Dishwasher door falling off
    Sam P.

    I travel a lot in Marriotts - over 60' nights already this year and Platinum status . This hotel has been one of the worst I have been in by far! Not exactly located in a great area - I checked in and the lobby was a disaster! Rather than install plastic screens like every other business and definitely every other Marriott I have been to, they barricaded the front desk with tables to create distance! The lobby has a dining area with dated Forest green carpet and just looked tired and old as well as haphazard due to the tables! I almost walked out then - wish I had. It was so tacky! I was not asked for any form of ID upon check in which is a security risk but simply told they needed to check if my room was clean. The lady at the front desk was very nice though. I doubt you could even show her ID or a credit card as you would have to seriously stretch over the wall of tables!! I was directed to a tiny elevator that I am surprised meets regulations ( seriously smallest election have ever seen at a hotel ) and was beat to heck inside with chipped paint and base boards. Food on the floor .The hotel halls are also dated and did not smell particularly fresh. My room was cleanish but the vents were filthy, dishwasher door was falling off , fridge had old food stains , bathroom was pretty gross, toilet barley flushed , dead bugs all over the windowsill!! I was deeply uncomfortable here and almost called my corporate travel department to request a switch! This hotel was also more expensive than others in the area - for reference you can get the 5 star Venetian in Vegas cheaper than this!!! I can only assume they charge for the size of the room as it's certainly not the quality Could not wait to wake up and leave !!

    James F.

    We came to Waco to visit Magnolia Christmas celebration, and it was wonderful. I had average expectations for this residence inn, I have over 800 nights in hotels. This hotel not just exceeded my expectations the blew them up. Over the top Custer care, they did everything to make our stay with friends wonderful. Being cold this week end the had the finest hot chocolate bar I have ever had. See picture. I highly recommend this hotel to anyone visiting Waco. And it walking distance to the Silos, and Baylor.

    Ick nasty scaling on shower head
    Rob F.

    This property is an aged property for a Residence Inn- you can see it the rooms and in every corner. I received a call the night before stating that the pool is undergoing renovations and cannot be used-- the clerk said they have tried to tell Marriott but website fo does not get updated. Translation to me-- we have been getting blasted by people after they check in and find out no pool. On the drive in the front desk called me and said we have been upgraded to a two room suite--- nice perk. Front desk was very nice and attentive during the stay. A couple things really stood out here 1.) Comp breakfast is laughable... this property is still in pandemic mode-- offering were Costco pastries, yogurt, sauce cup sized apple juices, and just Cheerios??? I had run to down the street to 711 to get cereal for my crew. There is a lot variance on breakfast offerings right now at Marriott properties- I've recently stayed at Fairfield's with much better breakfast. 2.) corner store has nothing, no alcohol, just a couple packs of chips-- truly nothing worthy of a standard snack shop at a RI. The real plus here is housekeeping is on point- yes, the rooms are run down, but they are CLEAN- as I'm sure many of us do a room check when walk in a place- this struck me as very clean and housekeeping is doing a great job. Overall- desperately needs a renovation, lacking breakfast offerings, friendly front desk staff, no pool, good housekeeping

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    Page 1 of 2

    Ask the Community - Residence Inn Waco

    Review Highlights - Residence Inn Waco

    The location is fantastic--only about a 10-minute walk to Baylor University, which made getting around the area so easy.

    Mentioned in 6 reviews

    Read more highlights

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    Hotel Herringbone - King Suite w/ Patio

    Hotel Herringbone

    (14 reviews)

    This hotel concept is cool! It's nearly new and there's good upkeep on the property. I saw the…read morefront desk mgr Courtney raking leaves on her apparent down time. It is really close to the Silos and parking here will save you the $10 Silo parking fee. There is not always someone at the desk, nor does the phone always get answered. BUT, the hotel has EXCELLENT communication. We received a text before checking in with all the info we needed. Then, advice to text if we needed anything. Actually we sent a few texts that were IMMEDIATELY answered. Impressive! Even in the largest of other hotels, it can take some time to get a real person. We were immediately texted when we had a question about parking, then accessing the room, and others. I read on one review that there are about 10 parking spots. Actually, there are probably 25 to 30 in the lot. We found that we could park in the lot with no issues at various times. NOTE: Some spots are marked with "Reserved Parking". I asked the hotel and they related that hotel guests can park in those spots. We were told about possible train noise. We did hear it a few times, but it wasn't bothersome. In fact, there were ear plugs in a black pouch in the bathroom should this be an issue. There was also live music in the 4th floor bar until midnight. We could hardly hear it & we were on the 4th floor as well. BTW, there are superior views of the silos from the rooftop and other places in the hotel.

    Location is fine until you are awakened multiple times each night by a freight train that literally…read moreshakes the building and whose horn would wake the dead. No idea why you'd build so close to the tracks.

    Hilton Waco - Front Desk

    Hilton Waco

    (111 reviews)

    $$

    I feel like this hotel, though it has the potential to be the Top Stay in Waco, continues to fail…read more "Renovations to Improve Your Experience" have been going on since the birth of Jesus. The outside looks like, not exaggerated, a hotel ready for demolition. There are beautiful views on two sides of this hotel. Some terrific staff members (Cheyenne at reception, a gentleman immediately came to fix the phone in our room, and Catherine Wiley...and only her...in the restaurant actually cares about the customers), please close more bottom floors and focus on top, for pity's sake get the outside cleaned up, fix the very low quality/high price in your restaurant...Hilton can turn this around. Or just sell it. ‍

    Pretty average hotel, not fancy like some Hiltons I have stayed in but the rooms were clean,…read moreeverything functioned as it should have. Had tea, coffee in the room and bottles of water if you wanted to pay $2 to drink them, fridge, iron, hairdryer. Checked in was smooth but clerk could have been a bit more talkative/informative. Large conference room on the first level, pool and outdoor seating was nice but it was December so I didn't utilize those. Easy walk to multiple restaurants, bars & shopping at Spice Market across the street and only about a 15 min walk to downtown Waco. Bar & restaurant in lobby, cleaning staff was very accommodating and friendly. Over all good average hotel experience but there are more modern hotels close by.

    Element Waco

    Element Waco

    (13 reviews)

    It's been a while since I have been to Waco but as a loyal Marriott customer decided to try this…read morehotel! Upon arriving I was given an upgraded room featuring a living area , kitchen, large bathroom and separate bathroom! The room was clean, modern and comfortable. I arrived later in the evening after a long work day and no food so was happy to see that they have a restaurant and I was able to order some food to go - they called my room when it was ready and service was fast and friendly. The bed was comfortable and took is nice and dark! It's a little loud as it sits on a road but other than that, this was a great choice!!

    This was my first time staying at an Element Hotel, and I wasn't quite sure what to expect. I like…read moretrying out different hotel brands within larger chains, and this seemed like a great opportunity. Overall, I was pleasantly surprised and really enjoyed my stay. As soon as I stepped in, I noticed how clean and modern the space felt. The design has a bright, minimalist aesthetic that gives off a very calm and refreshing vibe. After doing a bit of research, I found that Element markets itself as an extended stay hotel designed for the active traveler -- and that definitely came through in the details. Each room had a reusable water bottle, and all the water throughout the hotel is filtered, which I really appreciated. There was a mini fridge in the room, lots of built-in USB charging ports, and everything was set up to be functional, but sleek. The fitness room was a standout -- large, well air-conditioned, stocked with plenty of towels, and had all the essentials for a solid workout. I found out that they use the same beds as Westin Hotels, and it showed. Super comfortable mattress, plush pillows -- I slept really well. But honestly, what impressed me the most was the breakfast. It was complimentary, but far from your typical "budget hotel" buffet. Here's what stood out: * A yogurt bar with Chobani, fresh fruit, and nut toppings. * A variety of bagels, muffins, breads, and cereals. * Made-to-order hot breakfast options including a quinoa bowl, French toast, and an egg frittata with optional sausage. I went with the French toast -- a slice of toast cut in half, buttered, lightly sugared, and topped with powdered sugar and fresh berries (blueberries and strawberries). They even had a Nutella squeeze bottle, which was a fun and tasty touch. They also had a full-fledged cappuccino machine! It was such a pleasant surprise to be able to make a proper cappuccino in the morning. Overall, I had a great experience at Element Waco. With only a little over 100 Element Hotels across North America, it feels like a bit of a hidden gem. If I'm staying at a Marriott-brand hotel in the future, I'll definitely check to see if there's an Element in that city.

    AC Hotel Waco Downtown

    AC Hotel Waco Downtown

    (14 reviews)

    If you're looking for a short stay, extended stay, out of town stay... this is by far the best…read moreplace in Waco! It's right next to all the tourist places, walking distances to restaurants and shops! We were greeted by Ms. Loretta at the front desk. She has the southern hospitality to the T. She is a local to Waco and directed us local eateries and places to go! We enjoyed having her. Don't forget to pack your swimsuit - otw there is a strip of shopping areas near by. Perfect size pool for the sundown swims. Several patio lounging chairs in well lit areas, two fire place seatings, provided towels easily accessible for use. Security key doors all around the hotel. There's a restaurant/ bar inside hotel! The dinner at the bar restaurant for a Cobb salad was not good. The chicken was super dried. Opt for the charcuterie board. Pepperoni pizza seems to be popular but they add the peppers. Make sure you know this before it's for the little ones. Excellent service hotel staff all around! Highly recommend to come stay for a few days! It's a perfect spot!

    AC shut completely off and the thermostat switched to a green "smart/environmental mode" message…read more The second it detected movement from me, the message disappeared and the AC immediately kicked back on. So naturally I called the front desk. That's when the comedy started. I was told the hotel has been having "backup generator issues all day" affecting the AC. Interesting considering the entire city of Waco has had zero widespread power issues today. I actually laughed out loud when she said it. Then I asked for a simple box fan. They had none. Ironically, placing a fan where the thermostat sensor detects motion would likely keep the AC from shutting off in the first place. What really sealed it was when I was told:"There is no motion sensor on the thermostat." ...immediately followed by an offer to move me to "a room with AC." Wait -- I thought the issue was the generators? And if there's no occupancy sensor, why did the AC magically turn back on the second movement was detected? The proof is literally on the thermostat screen. I don't mind problems. Hotels have issues sometimes. I DO mind being insulted with explanations that make absolutely no sense. Just be honest with guests instead of making up stories that fall apart in thirty seconds.

    Aloft by Marriott Waco Downtown - Breakfast Burrito

    Aloft by Marriott Waco Downtown

    (27 reviews)

    If you've stayed at other Alofts, this location stays consistent with the brand…read more The Good: -Gym is pretty decent for getting what you need done: small-free weight rack, leg press machine, pull-up/pulley exercise trainer, and a couple treadmills. -Very friendly and attentive staff -Nice bar area downstairs -Overall a clean facility -A quick drive to downtown and freeway. The Not so Good: -Did not love the breakfast selections (received one voucher per day redeemable for one item). Out of the breakfast burrito both days, and the breakfast biscuit was something found in the frozen section. Cinnamon roll was so dry I didn't even bother eating it. -If your room faces the road, it can be noisy at times with loud cars. Not bad, but not great.

    I travel prolifically for work and in these smaller towns , hotels can be hit or miss but usually a…read moremiss regardless of price point . I honesty did not have much hope Sydney I arrived here as the immediate area looked a bit run down but the lobby is bright and inviting with a bar and snacks , and nice and modem. The room did not appear as sparse as Alofts usually do. It was again bright and modern, very clean , cute decor . I liked that the TV had a full range of channels not just the basics ( gonna admit after a long day at work, mindless Bravo shows are always a good watch ) Two desks and lots of bright lighting. Nice clean bathroom with Dry Bar shampoos and Conditioner which is one of my favorite brands! Nice clean mini fridge, coffee machine - impressed ! This will be my go to when I work in this sea

    Residence Inn Waco - hotels - Updated May 2026

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