5 stars for Jeren's spectacular customer service and getting me into my apartment on New Year's Day! He was punctual, efficient, friendly, and very communicative. The quote was also lower than I expected! If this situation comes up again (fingers crossed that it doesn't), I know exactly who to call. read more

Best locksmith and service in the area. These guys are quick to respond, do great work and provide VIP service. I'll be honest. They couldn't completely make the key I needed, however I've never been so impressed with an on call service. Thanks so much guys! I appreciate your work and efforts!! read more

rude--broke my lock and tried to charge me again to fix it. used a bump key (break-in tool!!) to unlock door. dont call these people, they will scam you!! read more

Justin showed on a Saturday 1 hour after calling. Due to a lost key issue we decided to get all our locks changed. He was exceptional in service and we now know whom to call if we need a locksmith. read more

We just moved into a new house and wanted to rekey. Found element's on Yelp and saw amazing reviews, so called them. Justin was in the neighborhood and was at my place in 30 mins and that too on a Saturday. He re-keyed 4 locks under 45 mins. He also explained the process to me and showed me the mechanisms of the lock. Very professional and super efficient. Will definitely recommend them to others! read more

This driver met us on a ferry with only a 5 minute window to unlock the car. He literally ran onto the boat. I can not say enough about how much I appreciated him for this and will recommend their services to anyone. Thank you so much sir!!!!! read more

After a stressful day that involved having my car broken into and $7,000 worth of stereo equipment ripped out of my ride, element locksmith made everything a little bit more bearable. The thieves that broke in left half a key jammed into my ignition and I wasn't even able to drive my husk of a vehicle home. Justin from Element was light hearted, polite, worked efficiently and overall gave a horrible day a bit of a silver lining. He performed an ignition repair and overall the service was very nice. read more

This company sends out technicians that don't understand what they're doing don't know what they're doing and obviously has not gone to school long enough to figure out what they're doing they may know something about some cars but don't know a lot about most. Will try to do anything to get your money but once they've done that the follow-up service is horrible I repeat horrible. read more

Justin was amazing and was able to get men in my apartment STAT. They were fast and friendly!

Okay, Locking yourself out of your house basically sucks. Especially when you know your friend just left the spare key on the kitchen counter the day before.. After a wooooosaaaah moment and a little prayer, I decided to call a locksmith. The first company I called, which was not on yelp and shall remain nameless as it will bring shame and misfortune on all those who speak it. This company sent a guy with magnets on the sides of his Blue '02 Corolla. I'm thinking, mmmm, that's not that fly. Fast forwarding. The guy takes a look at my door and gives an Oscar winning performance describing how tough my door was to open and that the lock was really good. The only way to open my door was to drill the lock all for the fantastic price of $299. Carola then gives me the famous last words, "C'mon man, I know what I'm talking about I do this for a living. I'll Tell you what I will do this for you for $200." That's strait out the shysters manual. Wait for it, wait for it.... Haha, sh*******t to whom do you think you're speaking with sir? C'mon man, 300 for lockout and I will have to pay for a new lock and possibly a new door.. Go ahead and get this little $15 dispatch fee and dispatch your behind off my patio. 300 dollars You must have lost your mind. Now that's what I'm talking about. Sorry that was my inside voice... Since cooler heads prevail I sent this guy packing with his $15 bucks and tried the Yelp machine. Yelp machine calls out Element Locksmith, they were only a few blocks from the crib and had the yelp deal going. I bought the deal, called them up and I was put in contact with my man Yoni. I see Yoni is chilling in his jet black boxtop utility van. He's doesn't know it, but he's already winning. Everybody should know Shiny black boxtop utility van crushes 98 Corlla with car magnets all day. I approach the truck we make our intros and he follows up with "let see your ID".. Something Carola boy failed to ask for but he was ready to take down my Carolla boy your so silly, tricks are magicians and street walkers.. Well since my address doesn't match my address he follows up with, "it would be pretty stupid to call a locksmith to break into a house." We had a laugh and proceeded to inspect my situation. We worked out the commercials and he is like "I'm going to try to everything I can without doing any damage to your lock or door." Word? Yoni then he proceeds to unveil his BOSS LEVEL 10 locksmithery game. He spends about 10-15 minutes working the lock with two different techniques. Although impressive they failed to unlatch the door. He turns and looks at me as says " I guess I gota go old school." I'm thinking is he going to kick the door down? Whip out a battering ram. Nope nothing like that at all occurred 30 seconds later the door was open. Where Carola boy tried to give me tricks, Yoni-one-kanobi went Jedi on the lock and it was strait up PFM. Yoni if your reading this. I appreciated how you handled my situation. Thanks and good luck. read more

I bought a new house and needed to change the locks and after calling around, found Element to be the most reasonably priced. Now, you don't always get the best service when you go for a reasonable price, but Element provided top quality work at not premium prices, which is hard to beat in my book. I would recommend them to anyone looking for locksmith services! -M P.S. That is the photo is of the actual car they come in read more

I called Element yesterday to take care of some locks in our condominium complex after another company had failed to show up twice. The scheduler was very professional and prompt. She contacted Eric, one of their technicians and called me right back with a rough estimate and a time of arrival estimate. Eric then contacted me and updated his status. Even though we had a couple of difficult lock issues, Eric took care of them. My only, very minor concern, is that there seemed to be some reluctance on Eric's part to spend the time needed to repair the locks. In the end however, the job was done and done very well. Thanks! read more

Justin was awesome! He got here immediately and sprung our lock without having to drill it.

Eric was super helpful, quick and friendly. He got the job done fast at the price he promised on the phone. Thanks!

Calling a locksmith isn't anyone's idea of a good time, but when it has to be done, you always hope you pick the right person. Ben was great, professional, and helped me out of a really shitty situation. I didn't feel like he was ripping me off, and he did his best to work as quickly as possible. Thanks! read more

Double overpriced than other locksmiths... Shop around before you support this arrogant guy. He will give you misleading information in hopes of hiring him. Not a very good business tactic. Every other reputable locks smith I called quoted at least 50% Less than this guy. I ended up going with the Lock Doctor. Most of these reviews are so doctored, I willing to bet money they write their own reviews. read more

Awesome service. The gentlemen showed up in 20 minutes. He gave us a fair estimate. His work is clean and professional. Now that my boyfriend and I have locked ourselves out of a rental car and now his house, elemental locksmith is on my speed dial. I would highly recommend him. Professional, fast, and he didn't ruin the frame. Thank you so much! read more

Back in July, I contacted Element to change the door locks on a new house that I bought. Someone called promptly, but from a number that was different from their website. A man came the next morning to change the lock, and arrived slightly early. He took awhile to work on the front door lock. And he encountered an issue that required him to come back a couple days later to do more work. The cost was reasonable. And I did not have to pay again for the return work. He was very personable and provided two keys. read more

Had to do a key replacement for my Yamaha R1 that has been a pain forever. Justin called me shortly after my request for a mobile key replacement and was very helpful and professional. About 25 minutes after the initial call he showed up, and approximately 20 minutes after that the key was made. Justin was patient and very informative. I would recommend this service to anyone. Thanks Element! read more

I lost the keys of my Volkswagen Beetle 2000 on a Thursday evening and didn't have a spare one. I wanted to resolve this immediately and contacted several parties in the Seattle area by phone. Although lots of them wrote on their websites they support Volkswagen keys, none of them actually did, besides Element Locksmith. Thirty minutes after contacting Element Locksmith two guys arrived in a black van at the parking lot in Downtown Seattle where my car was parked and started working. The whole process took about 2.5 hours and was way more complex than I could imagine. The first hour went into creating the key, while the other hour went into programming the car to accept the key. They clearly knew what they were doing and informed me about each step through the whole process. Although there are better ways to spend a Thursday evening, it was intriguing to see how they gained access to the car and created keys out of nothing (there was no spare key). Even-though the process took longer than expected (each car is a unique case) I did not pay anything extra. No hidden fees, no extra charges. I paid exactly what was communicated during the initial phone call. Because they communicated a fixed price, the time they spend did not change anything to the fixed price. I highly recommend Element Locksmith. They're fast, reliable, resilient and deliver exactly what they promise. read more

Looked out of the house. Called them. They sent a locksmith who is in training I guess. It took him 2 hours trying and still couldn't open my door. He then called his "master" and and I waited for another 30'. It took the guy 15 minutes to open. My door was left damaged and it cannot be opened and closed normally now. Very frustrated! read more

My mom somehow lost her car key AFTER she drove the car to the store, so she was stranded in the store parking lot. We could not find they key anywhere, so we had to call a locksmith. We looked on Yelp and found Element Locksmith. Yoni took our call late Saturday afternoon and said he could be at our location within 20 minutes. As promised, he showed up quickly. He removed the door panel, did his magic and handed us a new key all within 15 minutes! This guy is awesome, professional, knowledgable, and has an amazing mobile 'shop' that clearly indicates he invests his money back into his business to assure he has what he needs to get the job done when on sit. Highly recommend!!!! read more

We needed some locks at our house to be rekeyed and the process was super fast and smooth! Same day appointment and all done within 15 minutes :) read more

I had to get my front door and house mailbox rekeyed. I called Element and Justin was at our house in less than 20 minutes. He was fast, friendly and offered up options and suggestions. I was impressed with his speed - actual work time was less than 30 minutes to do the 2 rekeys AND to look at another door handle that was not functioning. I will definitely use Element again, thanks to Justin. read more

I stupidly locked myself out of my house - but luckily had my phone. The magic of Yelp led me to Element and like magic the locksmith was here within 10 minutes. In and out before I even had a chance to get cold :) read more

Justin was great! He came to unlock my antique roll top desk. He was prompt and courteous! Yeah. My desk is unlocked and I can now get the key out! Thanks! read more

These guys were great at communicating and were very expedient with their work. Prices seemed quite reasonable as well. Wouldn't hesitate to refer them to others. read more

Parts used by Element were not manufactured well. Broke within a week of use. Element states that it has a warranty when it actually doesn't. What they say is different from what they actually do. Avoid unless you intend replacing your locks sooner than later. read more

He came when he said he would, fixed the issue in about 10 minutes and saved me about $80 vs what it would have cost to replace the whole handle/lock mechanism. Very efficient! read more

Eric from element was great. Was punctual, friendly, innovative when things weren't cookie cutter Would definitely use them again read more

When I called, was quoted one price for a car lockout; but when the tech arrived, the price quote was 4 times higher. Agree with prior posters - prompt service, but ridiculous prices read more

Nick was friendly and approachable as well as professional. He was able to quickly re-key what was likely the original lock on the 1915 home we recently purchased. We were very happy to be able to keep the beautiful original hardware. We will definitely give them a call in the future if needed. read more

Eric was great! Fast, courteous and timely! He was on time, with a call confirming the appointment. Did a walk through and got things needed timely and got the job done as promised! read more

Summary: had a 5 star experience with my locksmith but maybe 3 stars with the rest of the process. The guy came really fast (Nick) and he was really nice and went above and beyond to try everything he could before he finally had to drill into the lock (the house and locks are very new so are tricky to pick - a really great thing in 99.9% of cases). The whole process took about an hour and he only charged me the original price he quoted even with how much time it took and the fact that he ended up having to drill in and even broke a drill bit on the lock. I really appreciated the time and effort he took and he seemed to really care about me getting into my house, and made a stressful situation actually fairly pleasant. Now for the less than 5 star: It seemed pretty expensive to me. I've never been locked out before but it cost $200. To be fair, it was at 8pm on Memorial Day, so this may have been the reason for such a high cost (I am waiting for a receipt to see if there's anything about a surcharge - will update if I find out). When I first called and asked how much it would be, the guy on the phone said he couldn't tell me a price until someone came out and assessed. I find that kind of annoying, I would hope to at least get some kind of range or estimate to work with, but since it was late and getting dark and many other locksmiths were closed I just agreed to have him send someone out. I called and asked afterwards (not Nick but the same one who said I couldn't get an estimate) to get a receipt sent to me detailing what was done, but I haven't received the email yet. When I said I wanted a more detailed receipt than the one I got which literally just has the amount I paid, the guy says "that's weird" -- what's so weird about wanting a receipt of services performed?? read more

Justin--thank you! We locked ourselves out and he heard us "loudly discussing" which of us was the person who forgot to grab the keys before walking out the front door. Upon hearing us, he offered to help and got his tools. Fortunately my sister has a key and was able to drive over to our rescue. That said, Justin did his best to help us out when we were in a jam. Great representative of Element Locksmiths!! read more

Very impressed by this company. I was in Seattle for business and I locked my keys in my rental car on my way back to the airport. I called them up and they came to me really quickly. The guy that showed up was very nice and was concerned that I was in a hurry to catch my flight. He worked quickly but efficiently. He was definitely a master of his craft. He popped my door and I was outta there. Great service and a great price. Can't beat it. I'd call them up again if ever I needed help. Highly recommended. read more

Called around 8:30pm on a Sunday night and they arrived before 9. Unlocked my door and cleaned out the lock mechanism in 15 minutes then he was on his way. He will charge you $30-40 just to show up but the price was $50-100 cheaper than competitors. Don't bother calling anyone else. read more

Element Locksmith LLC is very good！justin help me to unlock the door very fast and very nice, we are

Eric came out to help us with a door lock issue on our tour bus today. He was very prompt and super friendly. He went above and beyond to fix our issue and get our tour back on the road. We are Beyond grateful for his service today and wish we could find someone so helpful in our hometown. read more

My front door lock broke after work, and Justin came out at 8pm to put a new lock in so I can lock up tonight & go to work tomorrow. He arrived promptly, and did good work for a reasonable price - I could not have asked for anything more. read more