Truly herculean. I feel so blessed to have a hardware store so close to my apartment. I came in…read moretoday to have a plank, attached to an air conditioner that was gifted to me, removed. One of the employees Kin, immediately brought out his drill and helped me out no questions asked. I think this is just a testament to the great customer service there is here! I see lots of local repairmen coming in and out of this place so I can tell its legit. It's also my go to for cleaning supplies. Thank you hercules supply!

Fantastic hardware store. Friendly service and a really painless process when I was in a bind due…read moreto a home emergency. These guys are the best!

i always get good service here Especially with plumbing,…read morewhich is not my forte I strongly recommend them

The selection is very good, prices comparable to other places. The service is outstanding. They…read morehave helped when I had questions about what products to use and how to solve various problems.

So, I never write…read morereviews on Yelp. Actually I never write reviews period.But I had such a fantastic experience in Ace Hardware Brickman 18th and First Avenue that I must share. I went in to get some shelves for my apartment. I was greeted by an older gentleman, who not only got me what I needed but took the timeout. I mean really took the time to explain to me what to do. Which I needed. The staff friendly, well trained, and kind. A handicap woman came into Ace while I was there and I was watching from the corner of my eye. I must say there are good people out there. It might as well have been Michelle Obama the way the helped this lady. Their expertise are second to none. Very very educated in all aspects of hardware. I go to Home Depot ask them where can I find an angle grinder cordless they look at me like I have three heads or push me off on someone else. I shouldn't feel that way that I'm bothering them when asking for some service-be a human. Anyway screw Home Depot never get a penny when I can go to this first rate godsend on 18th and first.

I bought a corded hammer drill here for pickup, and the next morning, less than a day later, it…read morestarted smoking while I was using it normally. When I brought it back and explained what happened, the manager, Yvette, plugged it in, ran it for a few seconds with nothing attached, told me it was "fine" and treated me like I was making it up. A drill motor running with no load won't catch an issue that only appears under load, and a brand new drill that smokes is a serious fire hazard. It was completely negligent of Yvette to tell me to continue using the drill and not accept it as a defective return. This creates both a liability issue for the store and a safety issue for me. I raised these concerns and she was dismissive the whole time. I ended up leaving, calling Ace's customer service line and getting them on a three-way call with the store. The phone rep was great and easy to deal with. Yvette only agreed to take the drill back because I'd ordered it online through Ace for pickup, which meant the rep could force the return. Otherwise I doubt she'd have budged. She gave the rep attitude too. After she hung up, the rep apologized to me for how rude Yvette had been. I went back to the store and the return went through, but even when completing the return, the cashier was openly cold. I asked how her day was going, and she just said "fine," flat and unfriendly, without looking at me. Because of this experience, this location has lost my business. I won't buy from a hardware store that doesn't seem to take seriously the safety of the tools it sells or how it treats customers who flag a problem. I've still got the invoice, the return receipt, and Ace customer support case number if the owner wants to look into it.

I don't have much experience fixing plumbing. They were patient and answered all my questions. They…read moreeven called my superintendent to make sure I was buying the right pipes, then cut them to size. Watching them at work was like a performance in itself. They're wizards with hardware. And friendly.

One of the last of the old-fashioned hardware stores, and I'm a fan. They have a wonderful, huge…read moreselection of hardware items, and their store personnel are knowledgeable. They are also honorable people. I had to return an item that It turned out I didn't need, and it was the smoothest return process I've ever experienced. What great people! So don't go to Home Depot, where they don't know anything about their stock. Come here.

This store has everything you need at reasonable prices and lovely owner and staff. Invaluable…read moresmall, family neighborhood business!

I give Garber's Hardware four stars even though I find nothing negative about it. I went there…read moreyesterday on January 4, 2025 to get replacement screws for my computer office chair and the owner checked and found 'em. Cost was a very reasonable $3.45 for four screws! This is a dependable business in the West Village and so very needed.

Best selection of lamps and shades, and best repair shop. I am repeat customer. Highly recommend!read more

Illume Lighting Gem: LUCA…read more I cannot say enough wonderful things about Luca at Ilume Lighting. I called on a Friday afternoon, just an hour before they were closing, hoping to get help with my beloved Artemide floor lamp that had mostly discontinued parts. Luca answered and kindly told me to come by, while cautioning that they closed at 3 PM. I rushed over, and I am so glad I did. Not only was Luca welcoming and professional, but his knowledge was incredible--he had even worked for the Rondo company in Milan and knew this lamp inside and out. What a rare find! A friend of mine once spent four hours unsuccessfully trying to fix it, and Luca solved it in under 20 minutes with absolute ease. Beyond his skill, he was one of the nicest people I've met in customer service--genuine, thoughtful, and truly passionate about his craft. And I have to add: the most stylish and fashionable electrical engineer I've ever encountered! Thanks to Luca, my lamp is shining beautifully again. I will absolutely return to Ilume for all my future lighting needs. If you want expertise, impeccable service, and someone who genuinely cares, go see Luca. He's a gem.

We can't give O'lampia enough stars! We worked with Marcus to design custom light fixtures (hanging…read moreand sconces) for our bathroom renovation and the finished product is spectacular! The materials are of the highest quality, the design is innovative and well thought out and the prices similar to, or lower than, the stock fixtures we priced-out on line.

We worked with Marcus and had a wonderful experience with all 3 lights that we purchased from…read moreO'lampia. We were very happy to support local artiest instead of the huge online lighting "stores". The lights were made to our specifics needs - made beautifully and delivered to our apartment on time. It was a very smooth operation and we love the look the lights bring to our home.

I've been in East Harlem over 20 years and didn't know about this place…read more Walking past today, I decided to pop in for some sandpaper. I was warmly greeted and helped with what I needed promptly. Thank you Jason!

Top advice. Kind to novices. Pleasant. No sales pressure. Fair prices. Friendly, considerate,…read more caring staff. Not patronizing to women.