Sam (salesperson) is manipulative, a scammer and a liar. I…read morecontracted for granite countertops. The first negotiation went fine. The person who came out and measured told me that I didn't need supports for an additional extention of about 2". in the office Sam said I had to have two supports and they were $500 a piece. I didn't need them and that was a terribly inflated price. Then came the addition of a plumber. I think this should have been covered under the install. I paid him $600 to have a licensed plumber come and unhook sink and stove and then return and turn them back on later in the day. The plumber didn't show up to unhook sink and stove. So the installers had to do that. They weren't happy with that responsibility. A little while later Sam, the scammer showed up. He came to get payment for the plumber- in CASH! When he saw that I had a gas stove, he said "That's not plumbing, you should have told me." I said "of course it is, and you do installs, it was your job to ask." I said, "Since he didn't show up to unhook, I'll only pay you half." He said "Oh no, you are paying me for the job and they did it.". Then he said "Because it's a gas stove, it's $700." I said then just leave it and cancel the plumber. I don't care if it takes weeks before I can get a plumber to hook it back up. I am so done with you. A little while later he said "How about $650." All I wanted was him gone at that point. I finally agreed to get it over with. As the installers were leaving I told them I hoped they would get payment for stove and sink. They said they wouldn't. Sam is not a good person. I would not recommend him at all. Buyer beware!

I stopped by United Granite for a quote on a countertop for my kitchen renovation. I didn't select…read morethis company to install the Quartz countertop I wanted. But I had a great experience with Hien Tran, a design consultant. He walked me through the store to view the Calacatta Bravo and Calacatta Miraggio. I was initially interested in the Calacatta Luccia, a higher price point. I showed Hien the backsplash I wanted and he suggested the Calacatta Bravo and Calacatta Miraggio these designs would not clash with my backsplash. Hien gave me a quote and a sample piece of the backsplash at no charge. He gave me the estimated installation time which was about 3 - 10 business days. I ended up selecting another vendor because United Granite's prices were $300 more expensive. Again, I had a great experience and wanted to share. I think United Granite should offer quotes online, most vendors I checked offered that service. That way you don't waste anyone's time if their prices were not in my budget.

I came here to purchase a countertops for an upgrade for my kitchen…read more I was told to go to Home Depot. Thanks. I did go to Home Depot and purchased the same thing that I was going to buy at Reico. I wish I could rate you -1000 stars stars.

I worked to upgrade my kitchen cabinets with them. They did a good job, and the rep was responsive,…read morebut the process was tedious in that it involved much going back and forth on-site to pick up parts that became available intermittently. Even though they asked a lot of questions about size and measurements, it is not a thorough evaluation because there was one shelf that didnt fit and I ended up paying a restocking fee. There was also a push to make a part fit during installation rather than help identify the one I needed. Taking care to know exactly what is needed is critical, or one could end up with some unexpected additional charges for the parts that do not fit, plus charges for reinstallation.

I am very satisfied with the service I received at United cabinets. Every cabinet company has a 3…read moreweek lead time they get all stock cabinets in 8 days flat. Alex and Matt are my goto guys for and renovation needs.

Once I moved my new apartment me and my wife always hated our kitchen. It was like full garbage and…read moresmelled really bad. I didn't even want to grab a cup of water to drink, we always went out to eat and we ended up spending so much money at restaurants and bars. Then I met with these guys and their offer was impossible to reject. They really did a great job and our kitchen is like a heaven to me. We always hang in our kitchen and invite our friends to eat and have a party. I never expect that much professional and good work by any construction company or worker but they proved to me that I was wrong. Now we are saving money to renovate our bathroom. I'll also share my experience once I'm ready for my bathroom update. Thank you guys for all the work you've done. Highly recommend to anyone that hates their kitchen :)

Siddiq and his crew are very thorough and did a great job at redoing the basement dry wall from…read morewater leak work.

Had the best experience with Siddiq! We really think his worked helped us to sell my former home…read morefor over asking. Siddiq's pricing was competitive, c​ommunication was really great. ​He was great at helping us prioritize what to do (& not do) to prep for selling the house. And when we had unfortunate issues with a subcontractor, Siddiq stepped in to connect us to somebody else (over a weekend!) that we ended up really really liking. One of the big parts was updating the electrical system, & it passed city inspection the first go around. His team did an excellent job with minor repairs & painting to make the inside & outside ready for sale. We have already recommended him to 2 friends who also had great experiences with him. We would absolutely bring him in for future work.

I redid my kitchen with Kenwood and Beth was helpful, talented and professional. She was very…read morehelpful and avoided pitfalls that my last kitchen designed had not so it was a pleasure working with her.

We would highly recommend Kenwood Kitchens & Baths. Our experience with the Kenwood Columbia Design…read moreStudio surpassed all of our expectations. Everyone that worked on this project was helpful, extremely knowledgeable in their field, and patient as they answered all our questions prior to, during, and even after renovation. We had a wonderful experience due to the team of professionals that worked together to provide a smooth and beautiful renovation.

Note that this is not a retail location and they cannot assist you with traditional customer…read moreservice.

Mrs. Gladys has the best customer service. A beautiful face with a positive professional…read morepersonality and a welcoming attitude as soon as you walk through the door. What a great asset to Crate and Barrel. Good customer service is almost nonexistent these days!! Warehouse guys were also pleasant and efficient.

We just completed a major renovation on a home we recently purchased and we worked with ProSource…read moreto supply the materials and do the kitchen design. The owner, Andy Miller, is great to work with. Their showroom has a very well curated selection of materials, we were able to select everything, except countertops, from ProSource. They were on top of the deliveries, had great options for us, and Emily Fujii designed what is the nicest kitchen we have ever had (and we are old!).

I had the best experience dealing with ProSource of Columbia!…read more I've been looking for this particular tile for weeks now to remodel my master bathroom. It had to be the same one, nothing similar. I've called around a million and one companies looking for it to no avail. Either that or they would have to ship it to me, and shipping cost more than the damn tile. I came across ProSource on Yelp and spoke with Jensen Weh who was a huge help from beginning to end. While ProSource didn't physically have this tile, Jensen ordered the time for me from his distributor and I was able to pick it up. All in the same week! Would definitely re-use this company and recommend.

They did an excellent job from start to finish. They communicated well throughout and worked with…read moreus to get the job laid out exactly as we wanted. We worked with several people and they were all helpful and knowledgeable. The countertops look amazing. We could not be happier.

Stay AWAY from Express / American Countertops in Hanover. We paid them over $3,700 for two new…read moreQuartz Countertops and they cut both wrong and blamed it on us. They also caused over $2,000 worth of damage during the installation to include damaging our Brand New Kitchen Aid Refrigerator door. STAY AWAY !!!

I had the greatest experience with this company AVK Kitchen & Bath…read more I absolutely love my remodeled kitchen. Their workmanship was superb, and I couldn't find a single fault. The staff and their team were extremely helpful, knowledgeable, and trustworthy. The senior design consultant and manger, Brian was very professional , his recommendations were great, and extremely thoughtful. The production manger Angel, was absolutely fantastic and patient, always answering my calls promptly and attentive throughout the process. The stone company and their team were also outstanding. They told me the project would be completed in three weeks, and it was finished in less than three weeks. I highly recommend them to my friends and family. Fantastic job VKB Kitchen & Bath Team! Saideh A.

18 Months Later... Still No Functional Kitchen We hired VKB…read moreKitchen & Bath to remodel our kitchen and selected cabinets through their vendor, Medallion Cabinetry. What should have been an exciting project has turned into an 18-month ordeal with no end in sight. This experience has been plagued by poor communication, poor project management, and incompetent craftsmanship. The project has taken far longer than quoted, and some of the finished work is so poor that it resembles a DIY job--most notably the installation of our patio door and beverage refrigerator. While some cabinets are acceptable, many arrived defective (cracked paint, loose supports, unfinished details), and others were incorrect or never delivered. It became clear that the initial plans were not properly reviewed, resulting in incorrect material orders. We have had to consistently push to get any work completed and repeatedly demand fixes for issues that should have been done the first time correctly. The project manager was largely uncommunicative, deadlines were missed, and there was little evidence of proper oversight. To be fair, the workers on-site were polite. However, the lack of leadership, coordination, and accountability from management made this a frustrating and exhausting experience. After 18 months, we still do not have a functional kitchen. We have been forced to rely on a microwave, air fryer, toaster oven, and frequent dining out. Outstanding issues include: * Missing and uninstalled cabinets (including refrigerator enclosure) * Incorrect and poorly fitting molding * Damaged quartz (including dulling from acetone use and unremovable smudges) * Incomplete drywall, painting, and ceiling repairs * Pantry shelving not installed * Misaligned patio door that does not open properly * Hardware (handles/pulls) never installed This has been a constant battle to get corrections made. Poor communication, missed deadlines, and low-quality workmanship have defined this experience. We cannot recommend VKB or their cabinet vendor. Do not trust them with your remodel.